Huntington House

Huntington House Drive, Hindhead GU26 6BG
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9.8 71 Reviews
  • Huntington House, Hindhead
Huntington House, part of The Huntington & Langham Estate, is a charming Victorian country house offering excellent nursing care, set within 30 acres of stunning gardens and grounds.

Established in 1978 and owned and run by the Hoare family from day one, Huntington House has a fantastic reputation for its holistic care and compassion. In 2013, the family enhanced their offering to the community by opening a specialist dementia facility onsite, Langham Court.

They have instilled their family ethos to create a wonderfully welcoming atmosphere at Huntington House, and their professional and friendly staff are always willing to go the extra mile to ensure residents' happiness.

Huntington House is all-inclusive, meaning that everything the home offers is part of a single weekly fee, including high-quality care, the hair salon, the bar bistro, fine dining and entertainment.

Visits to Huntington House are warmly welcomed – every day is an open day, so you are invited to pop in anytime for a tea and chat.

'Let their family look after yours.'

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Care Provided by Huntington House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Beth Marden (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Huntington House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,715
    • Self-Funded Residential Dementia Care from £1,715
    • Self-Funded Nursing Care from £1,715
    • Self-Funded Nursing Dementia Care from £1,715
    • RESPITE Self-Funded Residential Care from £2,135
    • RESPITE Self-Funded Residential Dementia Care from £2,135
    • RESPITE Self-Funded Nursing Care from £2,135
    • RESPITE Self-Funded Nursing Dementia Care from £2,135

  • Huntington House provides residential and nursing care from £1,715 per week.


    Room fees are all-inclusive - it is one price for all the care and support you will ever need, and includes food and drink, hospitality, activities, transport, hairdressing and newspapers.


    External healthcare costs, such as physiotherapy, chiropody, dentistry etc. are not included.


    We provide dementia care for early-stages of dementia. Specialist dementia care is provided in our other care home, Langham Court, which is also on The Huntington & Langham Estate.
  • (these prices are only a guideline, please contact Huntington House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is welcomed at any time, please do pop in. Dog friendly and would love to see your pet when you visit.


  • Parking

  • Plenty of free parking is available.


Huntington House Reviews (71)

Total of 71, showing 41-60
9.8

Huntington House has a Review Score of 9.8 (9.826) out of 10, based on 19 reviews in the last 2 years. Over all time Huntington House has 71 reviews.

Overall Experience

  • 61
  • 9
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Date Published

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Review from Gill J (Daughter of Resident) published on 22 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Does not "feel" like an old person's home - more like a hotel for the elderly with the bistro/bar/hair salon. Compassionate care is provided with humour, friendship and professionalism. Not the cheapest but you get what you pay for.

Reply from Aylith Augier, Customer & Community Liaison at Huntington House

Thank you for taking the time to review Huntington House. Your comments are very much appreciated by the whole team. Our focus has always been on providing family care in a relaxed, homely environment and it brings such immense pleasure to know that the people who live here and their families feel this too.


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Review from Barbara S (Daughter of Resident) published on 9 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not have asked for kinder care for our mother. Friendly, informative staff. Mum was in for 2 weeks respite.

Reply from Aylith Augier, Customer & Community Liaison at Huntington House

It was an absolute pleasure to have your mother stay with us for a few weeks. We would warmly welcome her back at any time. Thank you for taking the time to write a review and for your kind words which will be fed back to everyone who works within the home. Our team is amazing and work tirelessly to ensure that the people who live with us feel at home, safe and supported by people who really care. Thank you again


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Review from A C (Resident) published on 16 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Pleasant, happy, comfortable stay with excellent staff who looked after me extremely well.

Reply from Aylith Augier, Customer & Community Liaison at Huntington House

Thank you so much for taking the time to review your stay with us. Your feedback is very much appreciated and will be passed on to our team. It was a pleasure to look after you both for your extended respite stay and we do hope to see you again in the future. If we can help with anything in the future please do not hesitate to contact us.


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Review from G H (Respite Resident) published on 8 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came for respite care following a stay in hospital, being unable to go home and live alone. The 2 weeks spent at Huntington House has returned me to full health and I am able to leave stronger and fitter than for some time. I am most grateful to all the staff at Huntington House for their care and
encouragement. Thank you all.

Reply from Aylith Augier, Customer & Community Liaison at Huntington House

Thank you for taking the time to write such a wonderful review, it is really very much appreciated. We are delighted that your stay with us allowed you to regain your strength enough to go back home. It was also a pleasure to see you again when you popped back in to visit last week. Please do come in anytime, there is always a warm welcome and open door here. Thank you again.


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Review from Sandy D (Friend of Resident) published on 30 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An outstanding director who is very sensitive to residents. Huntington House is a special place, not only is it family run but the home is clean, pretty and has beautiful views over a forest/woodland. The rooms are comfortable with all amenities required and some lovely staff. There is a water fountain,
fish pond, ponies and a house cat. Activities and trips to join. A stylish, peaceful home with a private room to book for guests/family meals and get-togethers.

Reply from Aylith Augier, Customer & Community Liaison at Huntington House

Thank you so much for taking the time to review our home. Your comments are very much appreciated and will be passed on to our team who all work tirelessly to ensure our residents are happy and receive the very best care and attention. Thank you again.


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Review from Anne C (Relative of Resident) published on 26 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt receives the kindest of care and couldn't be better cared for.

Reply from Aylith Augier, Customer & Community Liaison at Huntington House

Thank you for taking the time to review our home. We are delighted that you feel your aunt is so well cared for. Your kind words will be passed on to the team. Thanks again.


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Review from H C (Daughter of Resident) published on 26 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother-in-Law is very happy and content. She enjoys the activities and really appreciates the gardens. All the staff are helpful and polite, no matter what the challenges are.

Reply from Aylith Augier, Customer & Community Liaison at Huntington House

Thank you for your kind words. Taking the time to review our home is much appreciated by all. Thank you


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Review from W B (Respite Resident) assisted by family/friend published on 9 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall - good/satisfactory one week stay. Food good, staff willing to help as much as possible as individuals. But not always as a coordinated team e.g problems with coordination of information given at the beginning of my stay e.g what underwear for each day and night. If you only nominate one or
two key people being informed of what I needed it would help avoid any confusion. May I suggest more discussions are needed before my stay in the future. Thank you.

Reply from Aylith AUgier, Customer Liaison at Huntington House

Thank you for taking the time to review your stay with us. We are delighted that you found your week's stay overall to be a good experience. Your feedback is very much appreciated and your comments will be fed back to the team. We will review our admission process to try to eliminate any future hiccups and I am sure by the time of your next stay, your experience will be much improved in this area. Thank you again.


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Review from Pamela B (Resident) published on 26 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff friendly and helpful but due to staff shortages are inclined to be forgetful when asked for clean towels, drinks etc. Otherwise very good.

Reply from Aylith Augier, Customer Liaison at Huntington House

Thank you for the time you have taken to review our home, it really is very much appreciated. We are glad that on the whole, you found the home very good. Sadly in January and February, we had totally unprecedented levels of staff sickness due to the nationwide flu epidemic. The team worked tirelessly to cover this sickness but accept that you felt it impacted on the response rates you received, and are very sorry for this. Our standards and staff levels are exceptionally high and such feedback are certainly taken seriously. We hope to welcome you to the home again soon. very many thanks


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Review from H D (Resident) published on 18 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thoroughly rested (which was what I needed). I am very well fed - I feel it has done my general health good. I was very well cared for during 3 visits to the day clinic and surgery. I could not have coped with this where I was living.


I enjoyed friendships and the support of all the staff.


Reply from Aylith Augier, Customer Liaison at Huntington House

Thank you for taking the time to review your recent stay. It was an absolute pleasure to have you as one of the Huntington House family, and we will all miss you. If you need anything please do let us know.


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Review from R Hazel C (Respite Resident) published on 23 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

To come here after surgery and before being able to manage at home alone was very beneficial. All the staff were attentive, patient and cheerful. The food was a bonus, well cooked, balanced with plenty of choices. The rooms and bathrooms were very clean and well equipped and everywhere nicely decorated.

Reply from Aylith Augier, Customer Relations at Huntington House

Thank you for taking time to review our home, your feedback is very much appreciated and will be passed on to the team. It was lovely to see you again and we all hope that you will pop in for a cup of tea and a catch up soon.


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Review from Kate M (Daughter of Resident) published on 19 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dearest mum has been at Langham Court for 2 years and continues to get great care. All the long and short-term staff are kind, caring and supportive. The roles they do cannot be easy, they are carried out ensuring mum hangs on to her dignity.

Reply from Aylith Augier, Customer Relations at Huntington House

Thank you so much for taking the time to review Langham Court Your feedback is very much appreciated and will be passed on to the team.


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Review from P W (Daughter of Resident) published on 26 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at this nursing home for several months and has received excellent care throughout this time. The staff - across all areas - are very professional and dedicated and at the same time, exceptionally caring and kind. Residents are treated with great warmth and dignity and in particular,
are treated as individuals. The food is very good with choices each day and a range of alternative options and the rooms are very comfortable and kept very clean. Outside, the gardens are lovely and on a level for residents to be able to enjoy easily. There is an excellent activities and trips programme too.

Reply from Aylith Augier, Customer Relations at Huntington House

Thank you for taking the time to review our home. It is very much appreciated by the whole team who all work tirelessly to create a true "home away from home".


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Review from Mary B (Resident) published on 14 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy living here.

Reply from Aylith Augier, Customer Relations at Huntington House

All the team want to thank you for your feedback and for bringing such fun and laughter to every occasion within the home.


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Review from J W (Son of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the care my mother has received even the past (nearly 3) years. Home is bright, friendly and nicely "non-corporate".
The attitude of staff towards residents is warm and respectful. Food generally good although occasionally disappointing.

Reply from Aylith Augire, Customer Relations at Huntington House

Thank you for taking the time to review the home, your comments and feedback are very much appreciated.


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Review from S B (Daughter of Resident) published on 7 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring and understanding by staff in all situations. Nothing is too much trouble and individual needs are met.

Reply from Aylith AUgier, Customer Service at Huntington House

Thank you for taking the time to review our home, your feedback is very much appreciated.
Very many thanks.


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Review from Norman C (Nephew of Resident) published on 31 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the home to be very well run, with excellent staff and facilities. It is always clean and in good condition.
Anything is available to residents at all times and nothing is too much trouble.

Reply from Aylith Augier, Customer Realations at Huntington House

Thank you for taking the time to pass on your comments, they are very much appreciated and will be passed on to our team. We look forward to seeing you again soon. Thank you


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Review from G B (Son of Resident) published on 25 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class service and care from a first class team.

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Review from Joan B (Respite Resident) assisted by family/friend published on 20 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring, very nice food. I feel that staying there has helped me to rehabilitate.
I'd go back to stay there anytime.

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Review from K L (Resident) published on 27 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Huntington House from the hospital on 7th March after being quite ill for 2 weeks.
All I can say is that from day one my treatment has been excellent from all points of view. I am now a different person from the one that arrived here.
2 years ago my husband, now sadly deceased, stayed
at Huntington House for several weeks and experienced the same wonderful care.

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Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Huntington House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.826 for Huntington House is calculated as follows: ( (189 Excellents x 5) + (31 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 224 Ratings = 4.826

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Huntington House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jun 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Charlie

Charlie Hoare

Job Title: Managing Director

Joined: 2014

Having grown up in Huntington House and spent my childhood living alongside the people we've looked after, I have a unique insight into care. As a result, I am always trying to find ways to make our care home more of a, well, home. I've pioneered a care model that breaks down the barriers between residents and staff, and have been invited to speak at industry events about the importance of relationship-centred care and creating a sense of belonging in an industry that often aspires to be hotel-like with more emphasis on hospitality than homeliness.
Pre-Covid, my own family played a big part in our home, and we are currently training our new puppy (a miniature dachshund) to be a therapy dog that will hopefully soon be coming to the homes with me on a daily basis.
I am always more than happy to chat to anyone trying to figure out the best way forward for their loved one requiring care, so please don't hesitate to contact us and ask for me if I can help in any way at all.