Huntington House

Huntington House Drive, Hindhead GU26 6BG
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9.8 71 Reviews
  • Huntington House, Hindhead
Huntington House, part of The Huntington & Langham Estate, is a charming Victorian country house offering excellent nursing care, set within 30 acres of stunning gardens and grounds.

Established in 1978 and owned and run by the Hoare family from day one, Huntington House has a fantastic reputation for its holistic care and compassion. In 2013, the family enhanced their offering to the community by opening a specialist dementia facility onsite, Langham Court.

They have instilled their family ethos to create a wonderfully welcoming atmosphere at Huntington House, and their professional and friendly staff are always willing to go the extra mile to ensure residents' happiness.

Huntington House is all-inclusive, meaning that everything the home offers is part of a single weekly fee, including high-quality care, the hair salon, the bar bistro, fine dining and entertainment.

Visits to Huntington House are warmly welcomed – every day is an open day, so you are invited to pop in anytime for a tea and chat.

'Let their family look after yours.'

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Care Provided by Huntington House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Beth Marden (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Huntington House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,715
    • Self-Funded Residential Dementia Care from £1,715
    • Self-Funded Nursing Care from £1,715
    • Self-Funded Nursing Dementia Care from £1,715
    • RESPITE Self-Funded Residential Care from £2,135
    • RESPITE Self-Funded Residential Dementia Care from £2,135
    • RESPITE Self-Funded Nursing Care from £2,135
    • RESPITE Self-Funded Nursing Dementia Care from £2,135

  • Huntington House provides residential and nursing care from £1,715 per week.


    Room fees are all-inclusive - it is one price for all the care and support you will ever need, and includes food and drink, hospitality, activities, transport, hairdressing and newspapers.


    External healthcare costs, such as physiotherapy, chiropody, dentistry etc. are not included.


    We provide dementia care for early-stages of dementia. Specialist dementia care is provided in our other care home, Langham Court, which is also on The Huntington & Langham Estate.
  • (these prices are only a guideline, please contact Huntington House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is welcomed at any time, please do pop in. Dog friendly and would love to see your pet when you visit.


  • Parking

  • Plenty of free parking is available.


Huntington House Reviews (71)

Total of 71, showing 61-71
9.8

Huntington House has a Review Score of 9.8 (9.826) out of 10, based on 19 reviews in the last 2 years. Over all time Huntington House has 71 reviews.

Overall Experience

  • 61
  • 9
  • 1
  • 0
  • 0

Date Published

71
5
17
19
52

Review from Doreen D (Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came to the home on the 6th of December as I had a fall onto soft ground in Haslemere. After visiting the minor injuries clinic, the doctor told me (after an x-ray had been taken) that I had broken a small bone in my pelvis. This presented quite a problem as, where I live, I had signed when I bought
the flat that I could look after myself and cook and care for myself. Temporarily, I needed a care home to recover and be back to looking after myself.


As a result, I booked for a fortnight's care here at Huntingdon House. I couldn't have come to a better place! I have been so well looked after! The care home has cared for me so well and I am improving. After 9 days I am feeling better and the pain is better today. Thank you, Huntingdon House and all of the staff.


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Review from Marion W (Resident) published on 7 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Huntington House for post-operative care after surgery for a triple bypass and replacement heart valve. The care, professionalism and personal interaction were all of the highest standards and I have been well prepared to return to my own home.
They have worked together with my own surgery
to facilitate the difficult task at the beginning to understand and work with the diet associated with warfarin medication. The care assistants are friendly, thoughtful and thorough, the food is varied and tasty and cleanliness is first class. I felt too unwell to take part in the numerous and interesting activities.

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Review from Marion T (Resident) published on 9 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to commend the care given to me, especially in these departments.
Hospitality, the nursing staff, the carers (day and night) and of course the manager and owner.

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Review from V F (Resident) published on 4 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been surprised by the standard of service in all respects. The staff have been very attentive especially in informing health standards. Medication has been looked after and made sure that the necessary medication has been taken. The food has been excellent and even requests from the norm have
been made, they have been dealt with very well. Finally another word in praise of the staff who have always been helpful, pleasant and cheerful even when some of the tasks they have to perform have not been very pleasant ones.

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Review from Elizabeth K (Resident) published on 25 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved into Huntington House having spent the previous 8 months travelling from hospital to the nursing home and this was to be my final visit to the nursing home to enable me to return home. From day one I was encased in a loving caring atmosphere with dedicated staff looking after me day and night
and I am now returning home to face normal life with the help of everyone.

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Review from B B (Resident) published on 3 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think Huntington House is a very lovely place to live. I enjoy the trips out. The care staff are lovely. The manager is most kind and helpful, could not be better. Food needs to be more tastier, especially the meat. All the staff are kind and supportive. I enjoy living here and could not find anywhere
else better than here.

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Review from Audrey B (Resident) published on 30 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As far as I am concerned I am in the best possible home for me. My son found the home and his decision was correct. I enjoy the people the building the staff are very good.

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Review from Carol T (Wife of Resident) published on 22 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Langham Court is a nursing home for residents with dementia. It is an amazing home ...the staff are friendly, caring and professional. The home has adopted the Butterfly scheme for dementia which creates a family like atmosphere and caters for the personal needs of each resident. My husband is very
fortunate to be here and for myself, I feel confident that he is being looked after extremely well.

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Review from D H (Daughter of Resident) published on 9 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Some of the staff were excellent and really cared, but others not so much. Food was not always as good as we had hoped. Surroundings and location are excellent more like a hotel.

Reply from Charlie Hoare, Managing Director at Huntington House

Thank you for your comments.
I am sorry you experienced inconsistencies in the staff and food. We would welcome the chance to discuss this in more detail with you, so please feel free to get in touch with us directly if you would like to provide more specific feedback.
We continually review and develop our recruitment and HR processes to ensure our staff fit with our caring ethos, and always take feedback into consideration. And, indeed, the same applies for the recipes and techniques our chefs use in the kitchen.


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Review from S G (Daughter of Resident) published on 28 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have had experience of care homes in the past and Huntington House is by far best I have seen. It has a very friendly homely feel to it and staff all seem happy to work there. My mother improved so much there during her 14 month stay allowing a spell in hospital and much of this was due to the help
and support provided in the home. It is note worthy that they emphasis the value of animals in aiding recovery and therapy. Overall excellent and would certainly recommend.

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Review from Lorna W (Daughter-in-law of Resident) published on 24 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At every stage the staff have done their utmost to welcome and care for my mother-in-law. Their co-operation and efforts continue, a year after her arrival, to improve her quality of life and level of contentment. Queries have been dealt with promptly and ideas to increase her engagement taken up with
positivity and enthusiasm.

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Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Huntington House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.826 for Huntington House is calculated as follows: ( (189 Excellents x 5) + (31 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 224 Ratings = 4.826

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Huntington House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jun 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Charlie

Charlie Hoare

Job Title: Managing Director

Joined: 2014

Having grown up in Huntington House and spent my childhood living alongside the people we've looked after, I have a unique insight into care. As a result, I am always trying to find ways to make our care home more of a, well, home. I've pioneered a care model that breaks down the barriers between residents and staff, and have been invited to speak at industry events about the importance of relationship-centred care and creating a sense of belonging in an industry that often aspires to be hotel-like with more emphasis on hospitality than homeliness.
Pre-Covid, my own family played a big part in our home, and we are currently training our new puppy (a miniature dachshund) to be a therapy dog that will hopefully soon be coming to the homes with me on a daily basis.
I am always more than happy to chat to anyone trying to figure out the best way forward for their loved one requiring care, so please don't hesitate to contact us and ask for me if I can help in any way at all.