Kings Lodge Care Centre

The Pavillions, Kings Head Lane, West Byfleet KT14 7BQ
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9.6 41 Reviews
  • Kings Lodge Care Centre, West Byfleet
Built by CHD Living in 2009, Kings Lodge is a purpose-built care centre, accommodating 42 beds. It's set on a 2 acre site overlooking surrounding sports fields, and is located next to the local primary school.

A primary focus is given to nursing care, with a secondary focus on residential care, short/long-term respite and end-of-life care. Care is also offered to those living with dementia, and specialist support is also offered for wound healing and neurological conditions, including Parkinson's Disease.

As the first purpose-built CHD Living home, Kings Lodge is registered for 44 and features full en-suite wet rooms. Residents can enjoy a wide range of facilities, including a themed pub with pub garden, the use of two internal courtyards, and a hairdressing salon and cinema.

Located in a cul-de-sac close to New Haw Railway Station, the CHD Living-owned home is easily accessible for families. Byfleet, a picturesque town in Surrey, and Brooklands Shopping Centre are also located nearby, offering visitors the chance to explore the area if they wish.

All bedrooms, which overlook an inner courtyard or beautifully landscaped gardens, are well equipped with flat-screen TVs and full en-suite facilities. Residents also have access to a large secure garden, and enjoy home-cooked meals. They have the opportunity to engage in regular community outings, such as garden centres and local attractions, including Brooklands Museum, Wisely Gardens and Painshill Park. Children from the local school and nursery also make regular visits, promoting valuable intergenerational relationships.

Residents can also enjoy the use of entertainment facilities, such as the internet corner and library. Individually tailored activities are also offered, and residents have the choice of five lounges, as well as al-fresco and private dining.

All ground-floor bedrooms have private access, allowing for safe family visits.

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Care Provided by Kings Lodge Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Oggie Gelacio (Clinical Lead)
  • Admission Criteria
    • Over 65 Years of age
    • Ages 60+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (40)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Kings Lodge Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
    • Self-Funded Residential Dementia Care from £1,600
    • Self-Funded Nursing Care from £1,600
    • Self-Funded Nursing Dementia Care from £1,600
    • RESPITE Self-Funded Residential Care from £1,600
    • RESPITE Self-Funded Residential Dementia Care from £1,600
    • RESPITE Self-Funded Nursing Care from £1,600
    • RESPITE Self-Funded Nursing Dementia Care from £1,600
  • (these prices are only a guideline, please contact Kings Lodge Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Kings Lodge Care Centre Reviews (41)

Total of 41, showing 41-41
9.6

Kings Lodge Care Centre has a Review Score of 9.6 (9.644) out of 10, based on 13 reviews in the last 2 years. Over all time Kings Lodge Care Centre has 41 reviews.

Overall Experience

  • 32
  • 6
  • 1
  • 1
  • 1

Date Published

41
3
4
13
28

Review from Helena P (Daughter of Resident) published on 22 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot commend highly enough the level of care and compassion shown to Mum whilst she was at Kings Lodge. The Manager and her whole team are fantastic, they cared for Mum with the greatest kindness, patience and consideration which they also extended to her family. No question was too minor to answer,
no request too difficult and their guidance, when asked for, was so much appreciated. Kings Lodge is what we rarely hear about, a wonderful care home and deserves all accolades and tributes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

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Value for Money

Current Review Score: 9.6 (9.644)

Overview of Review Score

The Review Score of 9.6 (9.644) out of 10 for Kings Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.644 for Kings Lodge Care Centre is calculated as follows: ( (115 Excellents x 5) + (18 Goods x 4) + (6 Satisfactorys x 3) + (6 Poors x 2) + (1 Very Poors x 1) ) ÷ 146 Ratings = 4.644

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kings Lodge Care Centre is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Dec 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Shabina

Shabina Rai

Job Title: Manager

At Kings Lodge, we strive to always provide the highest standard of nursing, respite, residential and specialist care. We ensure that we meet all the needs and wishes of all our residents, focusing on person-centred care to truly make our residents’ time at Kings Lodge a pleasure. We would love to hear from you; if you would like to see our home for yourself, please don’t hesitate to contact me to arrange a tour.


Oggie

Oggie Gelacio

Job Title: Clinical Lead

Meet our Clinical Lead, a passionate healthcare professional dedicated to delivering high-quality care and supporting our team at Kings Lodge Care Centre.