Leighton House Private Nursing Home

Burgh Heath Road, Epsom KT17 4NB
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9.9 77 Reviews
  • Leighton House Private Nursing Home, Epsom
Leighton House is more than just a nursing home; it's a place of distinction nestled in the heart of Epsom Downs. The dedicated carers go above and beyond, delivering person-centred care with unwavering commitment. They are exceptionally qualified and knowledgeable, creating a warm and inviting environment that feels like home. The home takes pride in continuously enhancing its services, including specialised training in dementia care for staff.

The facility features a fully equipped activity room, bursting with a variety of engaging indoor and outdoor activities tailored to meet the unique needs and capabilities of residents. With a dedicated Activities Coordinator and a private minibus service (subject to availability), residents are able to fully participate in external activities, promoting their fulfilment and overall well-being.

The team understands that finding the right place for your loved one can be challenging, which is why they warmly invite prospective visitors to experience the warm and familial atmosphere of Leighton House. The friendly, approachable, and welcoming team is the pride and joy of the setting. Staff members are carefully selected for their expertise, compassion, superior skills and a positive attitude to meet the specialised requirements of residents. These exceptional qualities make Leighton House a leading nursing home dedicated to providing the highest level of care.

Come and see for yourself why Leighton House stands out as a beacon of exceptional care. They are there to make a difference to the lives of residents, and are proud to be the best at what they do.

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Care Provided by Leighton House Private Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 27 Service Users
  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Jason Dalaya (Registered Manager)
  • Admission Criteria
    • Full assessment will be carried out free of cost
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Funding & Fees Guide for Leighton House Private Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Our standard fees exclude optional extra features such as the following:


    Hairdressing
    Podiatry
    Chiropody
    External Outings (Day trips)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • - Visiting times at Leighton House Nursing Home are open 24 hours.
    - To avoid disruption, please avoid visiting during meal and medication times.
    - Kindly refrain from visiting between 7-8 am, 12-1 pm, and 7-8 pm.
    - Night-time visits are generally discouraged unless authorised or in the case of end-of-life care.
    - Visitors must sign in upon arrival for security and safety purposes.
    - If visitors have any specific requests or questions regarding visiting hours, please contact the reception staff for assistance.


  • Parking

  • Leighton House has an on-site visitors car park as well as Disabled bay and disabled access.


Leighton House Private Nursing Home Reviews (77)

Total of 77, showing 1-20
9.9

Leighton House Private Nursing Home has a Review Score of 9.9 (9.889) out of 10, based on 28 reviews in the last 2 years. Over all time Leighton House Private Nursing Home has 77 reviews.

Overall Experience

  • 70
  • 7
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Date Published

77
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Review from P H (Wife of Resident) published on 5 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband who has early onset Alzheimers diagnosed age 55 has been at Leighton House for the past 2 and half years. Right from the start they made him feel welcomed, he said it was "like a hotel" and has always been happy here. Throughout his stay they have helped him, now largely non verbal he needs
lots of help particularly with reality. He loves to walk and being out in the garden. We are forever grateful he is here.

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Review from Rebecca G (Daughter of Resident) published on 5 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely environment, staff are fantastic, caring and friendly. My dad has settled so well. They keep us updated with everything. Everything is always so clean and dad is always well presented. We always feel welcome. He is part of the family in the home.

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Review from Linda S (Wife of Resident) published on 5 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am incredibly grateful for the exceptional care my husband has received at Leighton House Nursing Home. From the moment he arrived, the staff have shown nothing but kindness compassion and professionalism. They have made sure he feels comfortable and cared for and his happiness and well-being have
been a priority. The facility itself is warm and welcoming and the staff go above and beyond creating a positive and nurturing environment.

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Review from Corinne R (Daughter of Resident) published on 5 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came to Leighton House nearly a month ago. We have been extremely happy with his care so far. All the staff have been so supportive and understanding of his needs. The app is always updated with what he's been doing of medical updates.
All the nurses are extremely friendly and helpful and
are patient with him at all times.

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Review from Annette L (Wife of Resident) published on 5 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my husband has received has been excellent. The staff are so welcoming and cheerful and always make you feel at home. They are always kind and reassuring as well and I feel happy that my husband is being so well cared for here.

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Review from Sylvia M (Partner of Resident) published on 5 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed by the high standard of professionalism from every member of staff. They are amazing and treat the residents with care and compassion. The entertainment and activities are excellent.
The staff are exceptional when doing a very demanding job.

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Review from Katie B (Daughter of Resident) published on 4 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've had such a wonderful experience with the dads nursing home. The staff here have been incredibly kind and attentive, making sure he feels comfortable and well cared for every single day. What stands out most is how they've kept him so healthy and happy. The compassion, kindness and professionalism
show by the staff have made a huge difference not only to dad but also out family. On occasions dad has had issues with his chest the team acted quickly and efficiently ensuring he received the medical attention he needed without delay.

Reply from Leon, Group Manager at Leighton House Private Nursing Home

Thank you so much for your lovely words. It means a lot to know your dad feels comfortable, cared for, and happy with us. The team always does their best to be there when it matters most, and we're really glad that's come through to you and your family. Your support truly means the world to us.


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Review from J L (Grandson of Resident) published on 3 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at Leighton House takes great care of my grandmother. The staff are welcoming and friendly, and I get peace of mind knowing she is well looked after.

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Review from Kayleigh R (Granddaughter of Resident) published on 27 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with how grandad has been treated whilst in the home. One member of staff has especially has made us feel a lot more comfortable with leaving him in their care, she has been great at taking care of him.

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Review from Kate R (Daughter of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so grateful to have found Leighton House; the care, respect and dignity they provide is beyond anything I have experienced before. Each and every member of staff looks after the residents as if they were their own family. Dad's needs are extremely complex, but the whole team have worked tirelessly
to ensure they are met. We couldn't have found a better place for my father, and we cannot recommend them highly enough.

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Review from M H (Son of Resident) published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Leighton House was excellent in every respect in looking after my mother. If we had to choose again we would choose Leighton House.

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Review from Claire S (Daughter of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Leighton House is a wonderful care facility for my dad. The staff are so kind, friendly and generally wonderful people. Dad is very well looked after. I can't speak highly enough of Leighton House.

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Review from Paula B (Daughter of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is in the best place possible for his needs. The staff are always courteous, cheerful and respectful. They treat him with care and dignity. He is always dressed well and his extra needs are met with compassion. My family are grateful for the update on Dad's well-being both via the app and verbally.
Dad is encouraged to join in activities that are appropriate and he enjoys sitting in the garden. Leighton House is ideal for dad and we are very grateful to have found it.

Reply from Leon Shaz, Group Manager at Leighton House Private Nursing Home

Thank you for your heartfelt words. We deeply appreciate that youve chosen us to care for your dad. Knowing he feels respected and well cared for means a lot to us. We pride ourselves on being a close-knit community, and we are grateful to have him as part of our family here at Leighton House.


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Review from James H (Son of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy at Leighton House, she is well cared for and all her needs are met. She is treated with dignity and encouraged to have as much independence as possible, giving her as much privacy as possible while delivering her care. It is all the staff that make the difference and as far as I can
see all the residents receive the same care and respect. The result is a lovely atmosphere, a happy and caring home. I never leave a visit to Leighton House with any worry that Mum is not in the best place for her.

Reply from Leon Shaz, Manager at Leighton House Private Nursing Home

Thank you so much for your kind words. We are delighted to hear that your mum is happy and well cared for at Leighton House. Our staff takes great pride in treating every resident with dignity and fostering independence. Your trust and appreciation mean a lot to us and we are grateful to have your mum as part of our community.


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Review from Susan H (Niece of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is extremely happy here. The care is exceptional. All the staff are so kind and caring and treat her like family. The home is kept spotlessly clean and always smells nice. She cannot leave her room but the staff include her in any activities possible.

Reply from Leon Shaz, Group Manager at Leighton House Private Nursing Home

Thank you so much for your kind words. We're thrilled to hear your aunt is happy and well cared for. It means a lot to us!


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Review from Christine C (Daughter of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy with Leighton House. The care mum gets and she always looks comfortable. The staff go above and beyond and are always so friendly.

Reply from Leon Shaz, Manager at Leighton House Private Nursing Home

Thank you for your kind words! We're thrilled to hear that your mum is comfortable and well-cared for at Leighton House. Your feedback means a lot to us!


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Review from Lin W (Wife of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were outstanding, caring for my husband in his final months. They were patient and understanding about his condition. Couldn't have been better. I am grateful to them all.

Reply from Leon Shaz, Manager at Leighton House Private Nursing Home

Thank you sincerely for your heartfelt words. At Leighton House, it brings us great comfort to know we could offer such caring support to your husband in his final months. Your trust and gratitude mean everything to us and please know that you both will always be cherished members of our Leighton House family.


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Review from Kevin B (Son of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was very vulnerable, she was blind and schizophrenic. She was in the care of Leighton House for almost six years and in that time she has received outstanding service from both the staff and the management at the home. One telling strength of the home is its ability to retain the same wonderful
staff over the long term, many of whom are the same people who greeted my mother on her arrival six years ago. This results in care staff who really understand the best routes to well-being and happiness.

Reply from Leon Shaz, Manager at Leighton House Private Nursing Home

It's heartwarming to know that our long-standing staff, who all became familiar to your mother, played such a pivotal role in her well-being and happiness. This sense of continuity and understanding is something we cherish deeply. Your words truly touch our hearts, and we want you to know that your mother's presence has enriched our Leighton House family in countless ways.


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Review from Barbara F (Sister of Resident) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is very vulnerable. She has severe learning and physical disabilities, dementia, is blind and deaf. She has been in the care of Leighton House for two years now and in all that time has been bedbound, all care taking place while she lies in a supine position. She is non-cooperative for personal
care and is difficult to feed, in fact she has refused food for the last year and is surviving on nutrional drinks which take a lot of time and patience to administer by staff, but in all this time their care has been exemplary. She knows who they are and can name them (not necessarily the correct name, but the name she has assigned to them), and is clearly comfortable with them. I have seen her treated with the utmost respect and affection and despite her vulnerability, I have peace of mind knowing she is in a place of safety which is invaluable to me. I would have no hesitation in recommending Leighton House for a loved one with high dependency.

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Review from P T (Wife of Resident) published on 22 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident for the last year of his life. We can't thank the staff enough for their support and dedication to his care. The home is calm, clean and efficient and summer and Christmas parties entertain residents and visitors during the year when cakes and patisserie are always delicious.
The staff were constantly energetic and enthusiastic in the day-to-day running of the home and always made us feel welcome with a strong sense of cooperation and friendship amongst the team. During my husband's last few days in palliative care, the nursing was attentive, reassuring and above all compassionate. Thank you.

Reply from Leon Shaz, Aims Group Manager at Leighton House Private Nursing Home

Your heartfelt words have deeply touched us all at Leighton House Nursing Home. We consider it an honor to have been a part of your husband's journey and to have provided a comforting environment for him in his final year. We're genuinely thankful for your recognition of our devoted team's efforts, from the festive celebrations to the compassionate palliative care. Your feedback strengthens our commitment to deliver exceptional care. Please accept our sincere condolences; your husband was cherished and will always be remembered. Thank you for trusting us during such a significant time in your lives.


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Current Review Score: 9.9 (9.889)

Overview of Review Score

The Review Score of 9.9 (9.889) out of 10 for Leighton House Private Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.889 for Leighton House Private Nursing Home is calculated as follows: ( (298 Excellents x 5) + (35 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 334 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Leighton House Private Nursing Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jun 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Sharon

Sharon Draper

Job Title: Group Deputy Manager

Joined: 2011

My role as Group Deputy Manager entails supporting senior management in implementing the efficient day-to-day operations of Leighton House and this extends to the various companies within the Aims Care Group. I also develop and nurture the roles and competencies of our staff, ensuring the team is highly trained in accordance with current CQC guidelines.


I oversee and contribute to the assessment and admissions of prospective service users as well as face-to-face tours of our homes.


Mark

Mark Ntim

Job Title: Nurse

Joined: 2015

My role is to provide strong clinical knowledge and leadership to ensure the highest standards are achieved in the delivery of care within Leighton House care home including person-centred care, clinical care and dementia care.


Frequently Asked Questions about Leighton House Private Nursing Home

What types of Care is Leighton House Private Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Leighton House Private Nursing Home provide?

Palliative Care is an additional type of care provided.

How many Rooms does Leighton House Private Nursing Home have?

There are 25 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Leighton House Private Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Leighton House Private Nursing Home to the centre of Epsom?

0.8 mile(s) as the crow flies, distance by road may be significantly further.