Leighton House Private Nursing Home

Burgh Heath Road, Epsom KT17 4NB
Submit a Review
9.9 70 Reviews
  • Leighton House Private Nursing Home, Epsom
Leighton House is more than just a nursing home; it's a place of distinction nestled in the heart of Epsom Downs. The dedicated carers go above and beyond, delivering person-centred care with unwavering commitment. They are exceptionally qualified and knowledgeable, creating a warm and inviting environment that feels like home. The home takes pride in continuously enhancing its services, including specialised training in dementia care for staff.

The facility features a fully equipped activity room, bursting with a variety of engaging indoor and outdoor activities tailored to meet the unique needs and capabilities of residents. With a dedicated Activities Coordinator and a private minibus service (subject to availability), residents are able to fully participate in external activities, promoting their fulfilment and overall well-being.

The team understands that finding the right place for your loved one can be challenging, which is why they warmly invite prospective visitors to experience the warm and familial atmosphere of Leighton House. The friendly, approachable, and welcoming team is the pride and joy of the setting. Staff members are carefully selected for their expertise, compassion, superior skills and a positive attitude to meet the specialised requirements of residents. These exceptional qualities make Leighton House a leading nursing home dedicated to providing the highest level of care.

Come and see for yourself why Leighton House stands out as a beacon of exceptional care. They are there to make a difference to the lives of residents, and are proud to be the best at what they do.

Show Leighton House Private Nursing Home on the Map

Care Provided by Leighton House Private Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 27 Service Users
  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Leon Shaz (Registered Manager)
  • Admission Criteria
    • Full assessment will be carried out free of cost
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Funding & Fees Guide for Leighton House Private Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Our standard fees exclude optional extra features such as the following:


    Hairdressing
    Podiatry
    Chiropody
    External Outings (Day trips)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • - Visiting times at Leighton House Nursing Home are open 24 hours.
    - To avoid disruption, please avoid visiting during meal and medication times.
    - Kindly refrain from visiting between 7-8 am, 12-1 pm, and 7-8 pm.
    - Night-time visits are generally discouraged unless authorised or in the case of end-of-life care.
    - Visitors must sign in upon arrival for security and safety purposes.
    - If visitors have any specific requests or questions regarding visiting hours, please contact the reception staff for assistance.


  • Parking

  • Leighton House has an on-site visitors car park as well as Disabled bay and disabled access.


Leighton House Private Nursing Home Reviews (70)

Total of 70, showing 41-60
9.9

Leighton House Private Nursing Home has a Review Score of 9.9 (9.861) out of 10, based on 21 reviews in the last 2 years. Over all time Leighton House Private Nursing Home has 70 reviews.

Overall Experience

  • 63
  • 7
  • 0
  • 0
  • 0

Date Published

70
1
9
21
49

Review from Michael L (Son of Resident) published on 28 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful and welcoming atmosphere. The staff are, without exception, friendly and caring to both residents and visiting family. We have really seen the positive impact this has had on Dad. Thank you so much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sara P (Daughter of Resident) published on 28 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Leighton House for 3 years now and has received nothing but excellent care. The carers go above and beyond and nothing is too much trouble. Full marks for care, food, clean rooms and laundry service.
It feels like a family home not clinical at all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J D (Daughter of Resident) published on 28 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Leighton House for nearly a year. She has been very well cared for and is happy. She enjoys interacting with the marvellous staff and takes part in some of the activities. The food is plentiful and home cooked.
We are very satisfied with all aspects of her care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J N (Daughter of Resident) published on 28 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and are very patient with my mother, who can be quite challenging.
My mother is well cared for and is always clean and tidy and her nails are done every week.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R B (Husband of Resident) published on 28 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Management and staff must be congratulated on all their hard work in organising and managing the summer party and Christmas lunch for both residents and friends.
Since Christmas, there has been a frequent breakdown of the lift which has put added pressure on both staff and management. The recent installation
of a stair lift to alleviate the problem was most welcome.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John L (Husband of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Leighton House Private Nursing Home is an excellent home. I would not want my wife to be anywhere else.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B G (Wife of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband passed away on Jan 3rd 2019. He received the best care during his last month and remained calm, reassured and pain-free. He was frequently visited in his room by many staff members who spoke to him and let him know he was not alone. I was in the hospital during this time and unable to do
my daily visits. I had complete confidence in the staff at Leighton House Private Nursing Home to care for him in the best way.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G S (Son of Resident) published on 6 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received excellent care and attention at Leighton House. In particular, the staff take a lot of time to provide activities and to attend to personal issues such as doing nails etc.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sally E (Daughter of Resident) published on 5 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father passed away at Leighton House Nursing Home on 30.09.18. He lived here for one year, during this time he was treated with great care, kindness, respect, dignity and compassion. He became friendly with the lovely staff. It was a pleasure to visit him here and it was a relief to me to know that
he was well looked after in capable hands.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L S (Wife of Resident) published on 26 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although my husband was not at Leighton House for long due to his poor health - he expressed how happy he was there.
Kind, caring staff.
Unfortunately, he was bedridden and unable to enjoy all the facilities, but we were both very glad that we had chosen Leighton House.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G P (Daughter of Resident) published on 21 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent effort and care are taken to keep our mother comfortable and clean.
She has been a resident for over 2 years.
She is fed nutritional and appropriate meals regularly.
In particular, two of the long-term care staff have been key in welcoming family, keeping us updated.
They are cheerful
and reliable in our mother's care.
It is really important to have continuity of care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann P (Wife of Resident) published on 9 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always welcoming, friendly, helpful staff including ancillary staff. A very clean, pleasant environment, always ready to include family with the care, and care plans of my husband.
The care staff have always been very caring and showing consideration and love to my husband and indeed myself.
Nice
garden and outdoor space, well looked after. The meals were well prepared to suit my husband's needs i.e., in the later stages of his life eg., pureed.
Overall very happy with the care delivered.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jessica M (Granddaughter of Resident) published on 23 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Leighton House has a lovely feel to it whenever I visit.
The staff are all friendly and my Granny seems to love them and seems very happy here.
Today we are visiting for the summer party and it's a great event with so much thought put into it.
Thank you to everyone at Leighton House for looking after
my Granny with such care and love.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D B (Son of Resident) published on 16 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team have a high level of care for my father given his level of dementia and complex needs.
I feel reassured that his welfare is at the foremost of the service provided.
He has recently started to fall over and I have been contacted immediately and informed, in particular when it was decided he
needed to go to the local A&E.
One incident when he fell when I was present I witnessed first hand how they dealt with the situation and ensured he had the right level of support after becoming disorientated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maxwell D (Husband of Resident) published on 12 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the home and the staff are wonderful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Louise D (Niece of Resident) published on 12 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Leighton House is a lovely nursing home, the staff are so kind and helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Fergus E (Son of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am only able to see my dad for two weeks of the year as I live in the U.S. However when I come, my dad is always happy and obviously well looked after. There are always plenty of carers around who are happy to help you (the visitor) and care for you and your relative. The facility is clean and has
plenty of things to do for the residents. The environment is peaceful and all the residents are happy here. The staff cater to the physical, mental and the resident's interests with care and attention.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sheila B (Son of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well run care home with very hard working and charming staff. The home is always ready to adapt services to meet patient needs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brenda G (Wife of Resident) published on 10 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my family are extremely pleased with the care and assistance given to my Husband. Activities are well organised to meet the needs of the residents. I cannot name one individual carer as they are all extremely caring, kind and considerate.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janet D (Sister of Resident) published on 10 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management and staff are excellent, overall I am very pleased with Leighton House.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.861)

Overview of Review Score

The Review Score of 9.9 (9.861) out of 10 for Leighton House Private Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.861 for Leighton House Private Nursing Home is calculated as follows: ( (217 Excellents x 5) + (33 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 251 Ratings = 4.861

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Leighton House Private Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jun 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

Sharon

Sharon Draper

Job Title: Group Deputy Manager

Joined: 2011

My role as Group Deputy Manager entails supporting senior management in implementing the efficient day-to-day operations of Leighton House and this extends to the various companies within the Aims Care Group. I also develop and nurture the roles and competencies of our staff, ensuring the team is highly trained in accordance with current CQC guidelines.


I oversee and contribute to the assessment and admissions of prospective service users as well as face-to-face tours of our homes.


Mark

Mark Ntim

Job Title: Nurse

Joined: 2015

My role is to provide strong clinical knowledge and leadership to ensure the highest standards are achieved in the delivery of care within Leighton House care home including person-centred care, clinical care and dementia care.