Leighton House Private Nursing Home

Burgh Heath Road, Epsom KT17 4NB
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9.9 70 Reviews
  • Leighton House Private Nursing Home, Epsom
Leighton House is more than just a nursing home; it's a place of distinction nestled in the heart of Epsom Downs. The dedicated carers go above and beyond, delivering person-centred care with unwavering commitment. They are exceptionally qualified and knowledgeable, creating a warm and inviting environment that feels like home. The home takes pride in continuously enhancing its services, including specialised training in dementia care for staff.

The facility features a fully equipped activity room, bursting with a variety of engaging indoor and outdoor activities tailored to meet the unique needs and capabilities of residents. With a dedicated Activities Coordinator and a private minibus service (subject to availability), residents are able to fully participate in external activities, promoting their fulfilment and overall well-being.

The team understands that finding the right place for your loved one can be challenging, which is why they warmly invite prospective visitors to experience the warm and familial atmosphere of Leighton House. The friendly, approachable, and welcoming team is the pride and joy of the setting. Staff members are carefully selected for their expertise, compassion, superior skills and a positive attitude to meet the specialised requirements of residents. These exceptional qualities make Leighton House a leading nursing home dedicated to providing the highest level of care.

Come and see for yourself why Leighton House stands out as a beacon of exceptional care. They are there to make a difference to the lives of residents, and are proud to be the best at what they do.

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Care Provided by Leighton House Private Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 27 Service Users
  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Leon Shaz (Registered Manager)
  • Admission Criteria
    • Full assessment will be carried out free of cost
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Funding & Fees Guide for Leighton House Private Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Our standard fees exclude optional extra features such as the following:


    Hairdressing
    Podiatry
    Chiropody
    External Outings (Day trips)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • - Visiting times at Leighton House Nursing Home are open 24 hours.
    - To avoid disruption, please avoid visiting during meal and medication times.
    - Kindly refrain from visiting between 7-8 am, 12-1 pm, and 7-8 pm.
    - Night-time visits are generally discouraged unless authorised or in the case of end-of-life care.
    - Visitors must sign in upon arrival for security and safety purposes.
    - If visitors have any specific requests or questions regarding visiting hours, please contact the reception staff for assistance.


  • Parking

  • Leighton House has an on-site visitors car park as well as Disabled bay and disabled access.


Leighton House Private Nursing Home Reviews (70)

Total of 70, showing 61-70
9.9

Leighton House Private Nursing Home has a Review Score of 9.9 (9.861) out of 10, based on 21 reviews in the last 2 years. Over all time Leighton House Private Nursing Home has 70 reviews.

Overall Experience

  • 63
  • 7
  • 0
  • 0
  • 0

Date Published

70
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9
21
49

Review from V P (Daughter of Resident) published on 2 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father has received wonderful care from very attentive and professional staff. Could not have found a better nursing home.

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Review from J J (Daughter of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mother has been a resident at Leighton House for 9 years. They have cared for her with her progressive Vascular Dementia until the end.

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Review from Nicola R (Daughter of Resident) published on 27 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Leighton House from November 2015-April 2016.
He had Alzheimer's and was far from an easy resident at times. But, they handled him with respect and dignity. Always being sensitive to his and other residents needs. On his last day, staffing members to whom my father closely
related with, stayed around to bring him comfort, which, for me and my sister was a real dedication of care.
The meals were always of good quality, hygiene and safety standards upheld.
The home has a beautiful light conservatory/sitting area over looking the garden.
It always looked clean and residents are well cared for and attended to. They had people coming in to provide activities on different days and there were plenty resources to keep residents entertained.
The staff were always polite, approachable, welcoming and supportive.

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Review from M R (Wife of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first impression was that the manager was kind, gentle, positive and organised. It was apparent that Leighton House was clean, no smells whatsoever and the residents were receiving excellent care and attention.


My husband was an extremely difficult resident but he was always treated with great

care and great respect. The staff were brilliant at overcoming his difficulties or the difficulties he created.


He had an excellent appetite all his life. Leighton House accepted this and he had double the amount of other residents at meal times. When he asked he would be given snacks between meals and at night.


Without question, I was delighted with his care at all times.


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Review from Greg B (Son of Resident) published on 31 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst my mother's stay at the facility was short, we were thoroughly impressed with all aspects of care undertaken by everyone, from the management to the individual staff in general. Mum was treated with dignity, kindness and consideration, and a carer was always on hand to hold her hand or share
a smile. It's difficult to find any fault with the care my mother received, plus the staff went the extra mile to make you feel welcome, even to visitors. I would wholeheartedly go on record to support this organisation. They helped us through such difficult times and made my mother's stay as gracious and as comfortable as possible. The care that was provided for my mum in her final hours with us was nothing short of exemplary. Thank you for being amazing at what you do!

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Review from Alice M (Wife of Resident) published on 5 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Leighton House since March 2016, It did take him a short while to settle but now he is quite happy. I find the staff extremely patient with him when he's giving them a difficult time. I find the manager and all the staff are very pleasant when I visit my husband. They
make me very welcome and are always ready to talk to you no matter what the situation. The manager and staff are a good team and for that, I recommend Leighton House as highly possible as a care home.

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Review from Sara H (Granddaughter of Resident) published on 7 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Leighton House Private Nursing Home has provided excellent care for my grandmother for the past 6 years. She is very happy here. The staff at Leighton House genuinely care for all the residents looking after their health, day to day care and personal well-being. The home itself is modern, light and
has been designed to a very high standard. Residents have access to a range of services including hairdressing, outside visitors and regular family inclusive events.

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Review from Elizabeth P (Daughter of Resident) published on 6 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely happy with my mother's care at Leighton House. I would also like to praise and thank the staff for their support to my whole family.

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Review from A M (Wife of Resident) published on 5 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband Peter has been at Leighton House for 3 months. He appears to be quite happy. I'm just as happy for him to be there. I find the staff very helpful whenever I've approached them about anything. They are very pleasant and courteous, not just to the residents, but also the visitors. My journey
to Leighton House is 15 miles, and takes forty minutes, as I live in Twickenham. As long as my husband is happy, I'm willing to do the journey.

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Review from G P (Daughter of Resident) published on 30 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was welcomed into Leighton House in April 2016. A difficult hand over was handled professionally and sympathetically. My mother has a large room with a hospital bed so that she won't have to be moved again when her condition worsens. She likes the food and eats extremely well. The large living
area is warm and interesting to be in. The garden is easily accessible and newly redesigned for the residents to safely access.

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Current Review Score: 9.9 (9.861)

Overview of Review Score

The Review Score of 9.9 (9.861) out of 10 for Leighton House Private Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.861 for Leighton House Private Nursing Home is calculated as follows: ( (217 Excellents x 5) + (33 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 251 Ratings = 4.861

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Leighton House Private Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jun 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Sharon

Sharon Draper

Job Title: Group Deputy Manager

Joined: 2011

My role as Group Deputy Manager entails supporting senior management in implementing the efficient day-to-day operations of Leighton House and this extends to the various companies within the Aims Care Group. I also develop and nurture the roles and competencies of our staff, ensuring the team is highly trained in accordance with current CQC guidelines.


I oversee and contribute to the assessment and admissions of prospective service users as well as face-to-face tours of our homes.


Mark

Mark Ntim

Job Title: Nurse

Joined: 2015

My role is to provide strong clinical knowledge and leadership to ensure the highest standards are achieved in the delivery of care within Leighton House care home including person-centred care, clinical care and dementia care.