Oakhurst Court Nursing Home

Tilburstow Hill Road, South Godstone, Godstone RH9 8JY
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8.1 5 Reviews
  • Oakhurst Court Nursing Home, Godstone
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Care Provided by Oakhurst Court Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 57 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sophie Spillane (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (57)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2009

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
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Oakhurst Court Nursing Home Reviews (5)

8.1

Oakhurst Court Nursing Home has a Review Score of 8.1 (8.050) out of 10, based on 2 reviews in the last 2 years. Over all time Oakhurst Court Nursing Home has 5 reviews.

Overall Experience

  • 3
  • 2
  • 0
  • 0
  • 0

Date Published

5
0
1
2
3

Review from R C (Son of Resident) published on 20 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A great nursing home with a brilliant staff team. Our mum is well cared for and all the family encouraged to support her. Thank you for all you do to make her life better each day.
Some homes look glamorous but have teams that don’t invest in the quality of relationships or care you will find at Oakhurst.

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Review from Tina P (Daughter-in-law of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oakhurst Court Nursing Home is an amazing place. The staff are really caring and are amazing with the residence. When we were looking for a place for my mother-in-law, we were so worried we would not get a great one again. But as soon as my husband and I walked into Oakhurst, we felt the love and care
around the home. Everyone was welcoming. Each time I visit my mother, I still get that lovely feeling of safety that my mother needs; they are so patient with all the residents and always make them feel special. From the management to the carers, cleaners, kitchen staff, builders, and laundrette person, they are all lovely, caring people, and we are so happy we were told to go and visit there because we all are so happy with it all. Thank you to all the staff at Oakhurst; you are all amazing.

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Review from Anna M (Daughter of Resident) published on 1 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are absolutely wonderful. They look after the residents so well and put on so many activities. They are forever cheerful and upbeat. This is the best place ever. We feel Mum gets special attention, they make all residents feel special. The gardens are beautiful. The staff react very quickly
to any concerns and are always happy to adapt to anything we suggest to make Mum more comfortable. I would always recommend Oakhurst Court Nursing Home. I didn't realise there were nursing homes that are so well run by such a young group of staff. There appears little staff turnover as they all work very well together. Such a welcoming place. Very good value for money and a much nicer place than another more expensive care home that I know well.

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Review from Jennie D (Daughter of Resident) published on 2 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care home. With individualised care, not just box ticking general requirements.
Both my mum and dad have Alzheimer's. Been with this care home 11 months and the home has managed to keep them together (double bed). Mum and dad are always washed, clean and relaxed when any of the family visit.
Previous home (a supposed 5* Dementia specialists) stressed my dad so much they caused him to go into crisis. They insisted on increasing his medication and adding antipsychotic drugs.
Now at Oakhurst Court, they have not needed to give him the antipsychotic medication and have reduced the dosage back to what it was a year ago.


The staff really understand the individuals behind this awful disease and do everything they can to reach the person beneath.


Can't rate this home more highly. It may not look all shiny and new but that care is exactly that, care.
Have tried the shiny and new type of home and that seemed to be their main concern, generally looking good rather than caring for the individual.


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Review from Carolynne PH (Daughter of Resident) published on 30 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Father was a resident at Oakhurst Court from October 2016 until he passed away in December 2016. The care he received was fantastic. All of the staff were friendly and caring and the home had a welcoming family feel. All his needs were met with a smile and any questions we had were answered promptly.
As he deteriorated, a special bed was provided to prevent pressure sores and in the final stages, the staff were constantly in and out offering him fluids, liquidised food, mouth care etc. The Doctor was called promptly when there was need and we were kept well informed. My Mother was there everyday and I was there twice a week, we were offered tea and biscuits and felt cared for and welcome.
This home had a facility whereby my Mother could book lunch with my Dad for a reasonable price which was lovely.
I highly recommend this home as a truly caring place with long term staff who have a genuine care for the residents.

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Current Review Score: 8.1 (8.050)

Overview of Review Score

The Review Score of 8.1 (8.050) out of 10 for Oakhurst Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.750 for Oakhurst Court Nursing Home is calculated as follows: ( (20 Excellents x 5) + (2 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 24 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.3 Points relating to the number of positive Reviews for Oakhurst Court Nursing Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4. 2 Positive Reviews ÷ 11.4 = 0.175

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Oakhurst Court Nursing Home

What types of Care is Oakhurst Court Nursing Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Oakhurst Court Nursing Home provide?

Palliative Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Oakhurst Court Nursing Home have?

There are 57 Single Rooms.

What are the Facilities & Services at Oakhurst Court Nursing Home?

Own Furniture if required, Smoking not permitted, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Oakhurst Court Nursing Home to the centre of Godstone?

2.1 mile(s) as the crow flies, distance by road may be significantly further.