• 24-hour nursing care (irrespective of increasing care needs)
• Weekly visits by a local GP
• NHS prescriptions
• All meals
• Drinks, including alcoholic beverages with lunch and supper (medication permitting)
• All activities and group outings
• Housekeeping service
• Daily postal service
• Hairdressing (twice monthly)
• Manicure (twice monthly)
• Chiropody (once every six weeks)
• Telephone (including local and national calls)
• WiFi
• Newspapers and television.
Chargeable services available on request:
• Private medical treatment
• Dentistry
• Personal transport (taxis or chauffeur-driven cars)
• Staff escort
• Physiotherapy(Physiotherapy sessions are held on-site)
• Visitor’s lunch or supper.
The Old Rectory has a Review Score of 9.8 (9.810) out of 10, based on 25 reviews in the last 2 years. Over all time The Old Rectory has 25 reviews.
Review from Angela M (Respite Resident) assisted by family/friend published on 25 January 2024
Submitted via Postal Card •
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Reply from Andrew Geoghegan, Manager at The Old Rectory
Thank you for sharing such a glowing review and for the good ratings in every category. We are thrilled to hear that your New Year celebration with us was memorable. Our dedicated team is committed to providing exceptional care, support and hospitality, so it's incredibly rewarding to know that you thoroughly enjoyed your time during your stay.
Your recommendation is highly valued and it motivates us to maintain and further elevate the quality of our services.
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Review from Neil P (Respite Resident) published on 5 December 2023
Submitted via Website •
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In addition, The Old Rectory has a large and absolutely beautiful garden which I use every day for several hours. My room was large and very comfortable and kept very clean. The quality and choice of food was first-class. The team were also superb at looking after my visitors. Whenever I needed anything a bit unusual the brilliant Home Manager made it happen for me effortlessly and mostly instantaneously. I am sure I will be back!
Reply from Andrew Geoghegan, Manager at The Old Rectory
Thank you for dedicating time to express your thoughts and provide feedback regarding your experience at The Old Rectory. We sincerely value your kind words and are delighted to learn that you perceive our care as of high quality, professional, and compassionate. Our committed team takes pride in consistently delivering genuine care to all our residents. Your feedback motivates us to continue providing excellent service.
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Review from Alan C (Friend of Resident) published on 8 November 2023
Submitted via Postal Card •
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Reply from Andrew Geoghegan, Manager at The Old Rectory
Thank you for taking the time to share your thoughts and feedback on your experience at The Old Rectory. We greatly appreciate your kind words and are pleased to hear that you found our care to be of high quality, personalised, and compassionate. Our dedicated team takes pride in consistently delivering genuine care to all our residents.
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Review from N K (Son of Resident) published on 25 October 2023
Submitted via Postal Card •
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Reply from Andrew Geoghegan, Manager at The Old Rectory
Thank you for taking the time to share your thoughts and feedback on your experience at The Old Rectory. We greatly appreciate your kind words and the trust you placed in us to provide care for your father.
We are thrilled to hear that you found our care to be of high quality, individualised, and compassionate. Our dedicated team takes pride in delivering consistent and genuine care to all our residents.
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Review from Marcia A (Respite Resident) published on 21 September 2023
Submitted via Postal Card •
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The Review Score of 9.8 (9.810) out of 10 for The Old Rectory is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.810 for The Old Rectory is calculated as follows: ( (239 Excellents x 5) + (54 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 294 Ratings = 4.81
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Old Rectory is based on 25 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 25 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Aug 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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