Robertson Nursing Home

Priorsfield Road, Hurtmore, Godalming GU7 2RF
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9.8 75 Reviews
  • Robertson Nursing Home, Godalming
Robertson Nursing Home, is a warm and welcoming nursing home set in beautiful landscaped gardens. The home is located close to the picturesque Surrey Hills countryside and within easy reach of Godalming, Guildford and the A3.

The home takes a compassionate approach to the personal care and attention of older people, giving them real quality of life in a homely setting. Accommodation is available to residents in the form of single and double rooms, many with adapted en-suite facilities.

Robertson Nursing Home is part of Beritaz Care, a dynamic family-owned group with extensive experience and a reputation for providing the highest level of care and support, the same kind of care that they would want for their own relatives.

The home provides a variety of care services to meet the needs of residents, including both residential and nursing care. Long-term care is offered as well as short-term respite care, day care, convalescent care and palliative care. The home’s skilled team provide caring and compassionate support for individuals suffering from a range of specialist medial conditions.

During their last inspection for Infection Control by the Care Quality Commission (CQC), Robertson Nursing Home was rated as reassured in all areas (February 2022).

Visitors are welcomed to Robertson Nursing Home, if you would like to arrange a meeting with the manager please call in advance to schedule an appointment. The home asks visitors to avoid protected mealtimes to allow the staff to focus their attention on the residents during these periods.

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Care Provided by Robertson Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Gabriella Konczol (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2013

Funding & Fees Guide for Robertson Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,300
    • Self-Funded Nursing Care from £1,300
    • Self-Funded Nursing Dementia Care from £1,300
    • RESPITE Self-Funded Residential Care from £1,300
    • RESPITE Self-Funded Residential Dementia Care from £1,300
    • RESPITE Self-Funded Nursing Care from £1,300
    • RESPITE Self-Funded Nursing Dementia Care from £1,300
  • (these prices are only a guideline, please contact Robertson Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors always welcome, the home only asks that protected mealtimes be avoided so staff can focus their attention on the needs of the residents. Please call in advance if wishing to arrange a meeting with the home manager.


Robertson Nursing Home Reviews (75)

Total of 75, showing 1-20
9.8

Robertson Nursing Home has a Review Score of 9.8 (9.832) out of 10, based on 21 reviews in the last 2 years. Over all time Robertson Nursing Home has 75 reviews.

Overall Experience

  • 66
  • 8
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Date Published

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Review from Evelyn R (Daughter of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been living here for a year now, and their kindness and attention to her has been wonderful. Nothing is too much trouble and they all put 100% effort in every day. They are always open to suggestions, which are noted and they genuinely want to know what else they can do to make the resident's
lives as happy as possible. Nursing care is top-notch. They have recently had a change in activity staff but I am confident the amount of mental and physical activities will be full on again now they have the new people established. It is a homely atmosphere where everyone works hard at making the everyday, special. Mum likes her room, she says it's small enough to be warm and is always neat and tidy.

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Review from K Y (Daughter of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad's not been at Robertsons for very long, but all members of the team have made Dad feel extremely welcome and settled. It's like a home from home. The care and compassion of the team is outstanding.

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Review from J M (Daughter of Resident) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father received excellent care at Robertson's. The carers and nurses were very kind to him and made his final year as good as it could be. I always knew he was safe and well looked after.
The food was good and the chef visited my father every day to see what he would like for lunch and dinner.
The manager is extremely good and spends a lot of time talking and listening to what the residents need.

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Review from Gillian I (Daughter of Resident) published on 16 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had a fall and it became apparent that she needed to be in a care home, a difficult decision to make but my mother has settled in really well. I am kept informed about everything, nothing is too much trouble and all the staff at the home are very friendly and caring not just to my mother but
the family as well, the food is lovely too according to my mother!

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Review from Madeleine W (Daughter of Resident) published on 12 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into the care home in May 24. She was very weak and frail and not interested in eating or drinking. Within two weeks of being at Robertsons, the staff had her up in a chair and sitting in the conservatory. Since then she has become stronger and now enjoying do all the activities they offer.
She has joined the cooking club and gardening club. The staff are so kind and tentative and genuinely love their job and the care they give is outstanding. Mum is enjoying the food and looks forward to her meals where all the residents come together to eat. During the sunny warm days, I find mum sitting out in the garden under a huge tree offering shade and sometimes having an ice cream whilst listening to music from a local choir or musician. Moving my mum into a home was not what we wanted to do but I can honestly say that it has been the best decision as she seems so happy there and we all love going there and spending time with her in such a friendly environment.

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Review from J H (Daughter of Resident) published on 20 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Robertson Nursing Home recently from hospital having had a serious fall. I knew from the moment I visited that Roberton had a warm and caring environment. The staff are very professional and compassionate and clearly work well as a team, taking pride in their work. From what I have
seen so far the home is extremely well managed, spotlessly clean and the nurses and carers go the extra mile to make residents’ lives fulfilled. They take an individualised approach to care and work with family to understand residents’ needs. Communication is excellent. My mother is being very well cared for here and her physical condition is improving. I wouldn’t hesitate to recommend Robertson Nursing Home to others and I am very grateful for the wonderful care my mother is receiving.

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Review from Ray C (Son of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Robertson for over 5 years now, and I cannot fault the staff in any way. they have always been kind, caring, compassionate and efficient in all their dealings with her.

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Review from K S (Son of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unable to initially visit my mother, my experiences of her new home were ‘from afar’. Previously, the manager swiftly answered my initial queries and later attended to 2 personal requests concerning my mother’s room and birthday. During my daily phone calls with my mother in her room, I overheard carers'
gentle and respectful interactions with her during their tasks. When phoning the home, staff answered promptly and politely, asking how they could assist and twice immediately took their phone to check my mother’s welfare. I was emailed invitations to ‘family’ events and prompt updates about a covid case. Finally able to visit, the manager showed me the home’s facilities, introduced staff (who spoke knowingly and affectionately of my mother) and my mother’s new friends. I saw the daily staff handover and learnt Beritaz’s staff development results in good staff retention, the manager and her aid being two good examples. I remain confident my mother is in safe, caring hands - a sentiment she shares.

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Review from Lorraine W (Daughter of Resident) published on 27 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum initially started to use Robertson for respite. She was always happy to spend time with the lovely staff who always welcomed her back with a hug. The individual approach makes all the difference, whether it be choosing her own breakfast from the cook, going to the hairdresser, or being able to offer
a cup of coffee to a visitor. More recently she has become a full-time resident and has been cared for exceptionally well, still with that individual approach to her needs. We didn't think Mum would see Christmas but she had a lovely day with staff and other service users and everyone had a present under the tree. She is now receiving the best care we could hope for and it is reassuring to know she is so well cared for. All the staff give the impression of dedication to providing the support my mum needs.

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Review from Jane M (Daughter of Resident) published on 26 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Today is the first anniversary of my mum’s passing. She was a resident of Robertsons for exactly one year from March 2022 to March 2023. As she needed nursing we had no alternative but to place her in a care home. However, from day 1 I know we made the right decision in choosing Robertsons for her.
The staff were amazing and it truly was a home from home. At all times she was treated with respect and dignity but more than that there was a mutual fondness between Mum and all the staff. They made the last year of her long life as happy and comfortable as they could and our family were very grateful for that. The support we received in her final days and immediately afterwards made a painful time much easier. The building may not be the most modern and up-to-date but the personal care is phenomenal.
Many thanks to all the wonderful staff, too many to mention or single out because they were all superstars.

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Review from Karen R (Daughter of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There are truly not enough superlatives in the world to adequately describe the care that Robertson Nursing Home gave to my mum over the five years that she lived there. The quality of their provision, from the moment that she first arrived, to the time that she died just recently, was exceptional.
The support that the staff gave to her was wonderful, and they showed the utmost respect, kindness, gentleness and good humour when looking after her. The staff knew my mum down to a T and used the highest level of skill to get the very best out of her at all times.
Robertson's staff were also supportive of our wider family and were never too busy to reassure, advise and explain things to us. The end of her life care was beautifully managed too, thank you for this to the manager and the whole team.
I know that Mum felt as if she was a special member of the Robertson "family" and there is surely no better recommendation for a care home than this.

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Review from Stuart R (Son of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention my mum received throughout her four years or so at Robertson's was incredible.
The staff are fantastic, the care second to none.
I would recommend Robertson's to everyone considering permanent care residence.

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Review from Nicola E (Daughter of Resident) published on 5 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited my mum in Robertson Nursing Home on a very frequent basis for nearly seven years, and from the start, we were always warmly welcomed as important members of the wider Robertson family. From being quite miserable in her new surroundings in December 2016, Mum was soon very happy in what she
came to love as 'her home' and became extremely fond of staff members - whether nursing, caring, admin or support. We have been impressed by the determination of each person to 'go the extra mile'. Whilst the attitude of the staff is most important, the recent 'smartening up' makeover throughout the home has made such a difference. Mum's 100th birthday at the end of November was celebrated in style, which we will remember so fondly. When Mum died exactly two weeks later, my family could not have asked for more kindness and support from the staff at such an emotional time. We cannot praise Robertson highly enough and we would commend anyone to entrust a loved one to their wonderful care.

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Review from L D (Regular Volunteer) published on 22 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Robertson Nursing Home on Wednesday to catch up with the staff who looked after my mother and me during her time in their care. I arrived to find a musical event in the conservatory and was immediately invited to join in and have tea and cake. This is always the welcome I receive when I visit
Robertson.
During the past few months, a redecoration and update to the home have made a huge impact.
As well as the permanent welcome from whoever opens the front door, a really bright, light and happy atmosphere pervades the home. I regularly call to see the staff and chat with the residents I have come to know during my visits. The many small kindnesses and personal attention each carer gives, without show or fuss, speaks volumes for the way the home operates. Robertson is a family to its residents and visitors and is a pleasure to visit.
Thank you Robertson staff.

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Review from Neil H (Son of Resident) published on 24 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother (103 years and counting) came to Robertson Nursing Home on 20th July 2023 from her own home in East Sussex where she had 24/7 live-in care provided by a local care agency.
So far, we couldn't be more happy with the care that Robertson has provided.
We are now able to visit at will and have
no issues to cause concern.
Thank you to the manager and all the staff at Robertson.

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Review from Paul S (Son of Resident) published on 28 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst my mother was with you for a very short time, we could not have wished for her to have been cared for better.
We are very grateful to all of the staff and the nurses in particular were kind and caring.
Thank you Robertsons.

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Review from Helen C (Daughter of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved to Robertson Nursing Home from his previous care home in Wiltshire in June 2023 to be closer to me. From my first visit to view this home, I knew that Robertson's was the place for my dad. The warmth and care that was shown towards meeting my dad's needs was clear. Once Dad moved in, he
settled very quickly. Every time I go, Dad is sitting in the communal areas or gardens enjoying the many activities and entertainment on offer. Great care has been shown to stimulate him and care for him and I can see that this is the case for all the residents there. All the staff show great kindness, not only to Dad but to the family when we visit. The staff give time to everyone. Dad is thriving at Robertson's. He looks so well following his move, he is eating delicious meals, going out for visits on minibus and is now even walking using his frame - something he has not done for a long time. Robertson's feels like a family home and I would strongly recommend it to anyone.

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Review from Sarah T (Sister of Resident) published on 27 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been at Robertson Nursing Home for four years after a lengthy stay in hospital and during that time, she has received the best care we could hope for. The staff are absolutely wonderful, they know her well and she considers them to be great friends. It is as near to a proper home environment
that one could wish for and I always feel so welcome when visiting. Also, friends whom I have taken to visit her feel the same and often comment on how they wish they had such a great nursing home for their relatives. It is well-run and the staff are accommodating if one has any queries and always get back to me with answers. I cannot thank the staff there enough, they are not known as the 'A team' without full justification. I would recommend Robertson to anyone who is in need of residential care! Our mother also spent her latter days here back in early 2000s. I thank them unreservedly!

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Review from Rosie N (Daughter of Resident) published on 23 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had lived well for seven years with dementia, in an extension attached to our house. The time came, after two infections, that she needed more than domiciliary care and family support could provide. I looked at four nursing homes, Robertson was the best fit for her. It had a lovely garden
(she was a keen gardener) and the staff were kind, polite and went out of their way to welcome myself and her. Mum enjoyed her food, she rated it as ‘pretty good’, which was high praise from her. Sadly, she passed away in May so was only there for four months. The communication between staff and myself was excellent and I felt well supported throughout. I highly recommend.

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Review from R N (Son of Resident) published on 8 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've added my review of Robertson Nursing Home due to the superb quality of care my parents have received during a difficult month. Both of my parents moved in over the first two months of 2022. My father had been in hospital for an extended period and, at one time, not expected to live long. He recovered
enough to leave and luckily I discovered Robertson, having viewed a number of other care homes in the area. I chose Robertson because there was a distinct difference here in care staff, along with a comfortable feeling of homeliness. Soon, my ailing mother joined him, having been lonely without Dad, and they were placed in a larger room together. Although difficult times followed, with the failing health of Mum, in my view the staff were nothing short of fantastic in looking after the both of them. Mum passed away recently and again everything was dealt with in the most compassionate and professional way. Following her death, my father was given kind and considerate care, which has continued.

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Current Review Score: 9.8 (9.832)

Overview of Review Score

The Review Score of 9.8 (9.832) out of 10 for Robertson Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.832 for Robertson Nursing Home is calculated as follows: ( (205 Excellents x 5) + (37 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 244 Ratings = 4.832

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Robertson Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (12)

Gabriella

Gabriella Konczol

Job Title: Registered Manager

I am delighted to have been the Registered Manager at Robertson Nursing Home since January 2023, after taking on the role of Home Manager in 2021. During my two years as Home Manager, I am so proud to have witnessed how far the home and the team have come, even seeing the home named as a finalist for ‘Nursing Home of the Year’ at the 2023 Surrey Care Awards.


I hadn’t worked in care before coming to the UK in 2010, in my home country of Hungary I achieved a bachelor's diploma in Sales and Marketing. The care sector was very different for me at first, but I always like to challenge myself. I absorbed all the knowledge I needed working alongside the former home manager and was given the opportunity to utilise my skills, which helped me to develop in my role.


Working flexibly after having my children was a great advantage. This allowed and helped me to continue to gain leadership skills, and confidence in dealing with difficult situations, and helped to create an excellent team by recruiting staff with the right values.


What I enjoy most about working at Robertson Nursing Home is having the opportunity to work alongside an inspiring team, as well as receiving support from my fellow managers at our sister homes within Beritaz Care.


Monica

Monica Pacala

Job Title: Support Manager

Joined: 2023

I joined the Robertson team in 2023, having worked at their sister home, Ashton Manor since 2014. I am proud to have taken on the role of Support Manager at Robertson.


Before coming to England I had never worked in care and had zero knowledge of the industry, I didn’t know what to expect and my English was very poor. I needn’t have worried, from the get go I was greeted warmly and made to feel very welcome by the entire Beritaz family. The caring, considerate managers and the values of their homes make you want to do well. During my time with Beritaz Care, I have had the opportunity to improve my English and take part in training and qualifications to further my skills.


The residents are great and because we use a person centred approach, respect them, consistently meet their needs and provide friendly, caring, trusting and peaceful environment, they feel safe.


Angela

Angela Mihaescu

Job Title: Clinical Lead

Joined: 2014

I started work as a nurse in an orphanage, caring for around 100 children, and studied English in my spare time. I then went to work in a hospital where I spent eight years, which was wonderful even though the work was very hard. During this time I also studied Management and Marketing for four years.


I decided I needed another challenge, so I came to England to work as a nurse. My first year at Robertson was hard as I was still learning the language, but I did not want to give up as I am a fighter and I hate to run from problems. My confidence increased with big support from Carla, Penny, Dr Grove and all the staff at Robertson: I love them very much and now I find myself inside a big family, all working hard, succeeding and moving forward together. We all want to improve the quality of life for our residents and other people who trust us.


Evelina

Evelina Gavrila

Job Title: Home Administrator

Joined: 2013

I joined the team at Robertson Nursing Home in January 2013 and felt so at home from the start. In 2022 I was promoted to the role of Team Leader.


I previously studied law but never had the chance to practice however, since coming to Robertson I’m pleased to say that I have improved my English and have started on my NVQ Level 3 in Health and Social Care. I was promoted to the role of Home Administrator in September 2022.


I love the Robertson team, it feels like a family, even more so since my husband is part of the team. I enjoy working here and I think the best thing, as others have said, is how much support I’ve received from everyone.


Sharon

Sharon Fisher

Job Title: Chef

Finalist in the Surrey Care Awards 2023.


It was my mum who inspired me to work in care, seeing how happy she was and I wanted to do and feel the same happiness. I worked as a carer for approximately 11 years but when a vacancy opened up for a cook, another passion of mine I was keen to take up the position and enjoy every minute of what I do.


I have achieved many things since working at Robertson Nursing Home, including NVQ level 3 in care and an NVQ level 2 in Catering, but my biggest achievement was receiving the Surrey Care Association Chef of the Year Award in 2019, this was an amazing time for me.


We are one big family, you are valued and your opinions count. The manager always has time for you, she is always there for you and ready to listen to any concerns you may have.


Liz

Liz Carter

Job Title: Cook

I’m one of the longest-serving members of staff at Robertson Nursing Home having first started in the early 1990s. Prior to working in care at the age of 16, I worked at Unsted Park on a YTS Scheme, but care work ran in the family, both my mum and sister worked as carers which inspired me to do the same.


Robertson Nursing Home is like a second family, there is always someone to talk to. I enjoy my work and despite living with Dyslexia I achieved NVQ 2 & 3 in care, I couldn’t have done this without the continued support of the team.


I now work as part of the kitchen team as a Cook, a role which I really enjoy. Robertson Nursing Home is a friendly place to work, everyone is helpful, and you will always be supported by management to other members of the team


Mark

Mark Taylor

Job Title: Maintenance

I have had a varied career, working in the building trade, a lorry driver, working in an abattoir, working in sales and prior to starting work at Robertson Nursing Home I worked as a senior carer in another care home.


I am the homes maintenance man using my skills I picked up in my early career, this is also a varied role and everyday can be different. The training on offer is great and has personally given me the opportunity to grow and learn new skills.


I would encourage anyone to come and work at Robertson Nursing Home, it’s a great place to work, we have a great team of staff who work together really well in a family atmosphere.


Ivanka

Ivanka Maradzhieva

Job Title: Registered Nurse

I spent three years in a medical college in my native Bulgaria, studying to become a general nurse. I worked in various departments including endocrinology, mainly with diabetic patients, trauma and orthopaedic department before coming to England.


I started work as a Care Assistant at Springkell House, becoming Senior Carer four months later. Springkell House is purely residential, so I was given the opportunity to move to Robertson Nursing Home to continue in my profession as a Nurse.


I am very blessed to be with a company willing to support me, provide guidance and help me acquire valuable skills and confidence. I am continuing to enjoy my work; I feel welcomed and supported, and love the friendly environment and atmosphere.


I know my manager is always there for me, and that she will give me the best possible help and advice when it comes to developing my career.


Caroline

Caroline Crawford

Job Title: Team Leader

Joined: 2000

I became a carer at Robertson Nursing Home 15 years ago. In that time I have achieved NVQ Levels 2 & 3 in health care; I’m also a Dementia Champion and I became a Team Leader (and Senior Carer in 2015). I enjoy working at the Robertson Nursing Home because it is like an extended family; it gives me a sense of pride knowing we are all doing our very best to give our residents what they deserve.


Caroline

Caroline Ngwenya

Job Title: Registered Nurse

Joined: 2017

I have been part of the nursing team at Robertson Nursing Home since 2017. Ever since I was a little girl I said I wanted to be a nurse, my mum was a nurse, which influenced me so much growing up. I enjoy working with people, that’s a big part of why I love doing what I do. Before coming to Robertson I had worked in other nursing homes and spent some time working in hospitals.


My role at the home involves looking after our residents and contributing to their care, as well as assisting and supervising the care staff. When I look at the residents and see they are happy and that the carers are treating them well, that makes me very glad. It’s important to all of us that the residents are treated as if they are in their own homes and are able to make their own choices, they feel comfortable and have their independence here. I really enjoy working at Robertson, the home environment, the teamwork and the relationships I get to build with the residents make it an enjoyable place to come to work each day.


Alina

Alina Georghe

Job Title: Team Leader

Joined: 2018

I have been a part of the Robertson Nursing Home team since 2018 and before that, I worked as a nurse in Romania for 12 years. I began working at the home as a Care Assistant before moving into the role of Team Leader after 3 years. I support the team working on the floor, oversee new admissions and keep our residents’ care plans up to date, as well as many other tasks. I find the work very interesting, every day is different here which I like but I never know where the time goes.


I loved working closely with the residents as a Care Assistant, but at the same time, as a Team Leader, I feel like I can have more influence over their care and be involved in creating plans for better care. As a Team Leader, I get to make the residents’ lives better in a different kind of way and make sure their dignity is being upheld. We are a family here, we help each other out and work well as a team. It’s the same atmosphere in all the Beritaz homes, there is a family feel throughout.


I really enjoy my job, at the start it felt very different to my experience working as a nurse and I was quite scared. Looking back I can now see how far I have come and how much confidence I have gained in my time at Robertson. I have grown up since I came here and my time at the home has helped me to grow in many ways.


Ibin

Ibin Joseph

Job Title: Care Assistant (Nights)

Joined: 2022

As soon as I started working in the care industry I understood the feeling of fulfilment you get knowing you are helping people and contributing to society. I have been a Care Assistant at Robertson since the summer of 2022 and immediately found it to be a very affectionate role.


I really enjoy talking to the residents and getting to know them more and more every single day, as well as the bonds that we naturally build over time. My job is all about looking after the residents and their care needs. Everyone here has different abilities and mobility needs, it can be challenging at times but rewarding too. You have to be very careful, it’s not a normal job as it involves caring for other people, and empathy is so important.


Teamwork is key to what we do, without proper teamwork and communication it’s impossible to provide good care. That’s what make Robertson so different and what works so well here, it’s all about the teamwork.


Frequently Asked Questions about Robertson Nursing Home

What types of Care is Robertson Nursing Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Robertson Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Robertson Nursing Home have?

There are 31 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Robertson Nursing Home?

Own Furniture if required, Close to Local shops, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Robertson Nursing Home to the centre of Godalming?

1.7 mile(s) as the crow flies, distance by road may be significantly further.