Robertson Nursing Home

Priorsfield Road, Hurtmore, Godalming GU7 2RF
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9.8 75 Reviews
  • Robertson Nursing Home, Godalming
Robertson Nursing Home, is a warm and welcoming nursing home set in beautiful landscaped gardens. The home is located close to the picturesque Surrey Hills countryside and within easy reach of Godalming, Guildford and the A3.

The home takes a compassionate approach to the personal care and attention of older people, giving them real quality of life in a homely setting. Accommodation is available to residents in the form of single and double rooms, many with adapted en-suite facilities.

Robertson Nursing Home is part of Beritaz Care, a dynamic family-owned group with extensive experience and a reputation for providing the highest level of care and support, the same kind of care that they would want for their own relatives.

The home provides a variety of care services to meet the needs of residents, including both residential and nursing care. Long-term care is offered as well as short-term respite care, day care, convalescent care and palliative care. The home’s skilled team provide caring and compassionate support for individuals suffering from a range of specialist medial conditions.

During their last inspection for Infection Control by the Care Quality Commission (CQC), Robertson Nursing Home was rated as reassured in all areas (February 2022).

Visitors are welcomed to Robertson Nursing Home, if you would like to arrange a meeting with the manager please call in advance to schedule an appointment. The home asks visitors to avoid protected mealtimes to allow the staff to focus their attention on the residents during these periods.

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Care Provided by Robertson Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Gabriella Konczol (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2013

Funding & Fees Guide for Robertson Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,300
    • Self-Funded Nursing Care from £1,300
    • Self-Funded Nursing Dementia Care from £1,300
    • RESPITE Self-Funded Residential Care from £1,300
    • RESPITE Self-Funded Residential Dementia Care from £1,300
    • RESPITE Self-Funded Nursing Care from £1,300
    • RESPITE Self-Funded Nursing Dementia Care from £1,300
  • (these prices are only a guideline, please contact Robertson Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors always welcome, the home only asks that protected mealtimes be avoided so staff can focus their attention on the needs of the residents. Please call in advance if wishing to arrange a meeting with the home manager.


Robertson Nursing Home Reviews (75)

Total of 75, showing 41-60
9.8

Robertson Nursing Home has a Review Score of 9.8 (9.832) out of 10, based on 21 reviews in the last 2 years. Over all time Robertson Nursing Home has 75 reviews.

Overall Experience

  • 66
  • 8
  • 1
  • 0
  • 0

Date Published

75
2
10
21
54

Review from Simon D (Son of Resident) published on 17 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been living at Robertson Nursing Home for just over two years now and is very happy and well looked after. The home is very well run, with friendly and skilled staff. I haven’t been inside since the pandemic started – it is a warm, clean and welcoming place, with plenty of character.
As
vaccination progresses I expect the resident’s busy and varied activities program will resume, with live music, singing, flower arranging and so on; while visiting will return to previous levels as well.

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Review from David C (Son of Resident) published on 7 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Robertson has a great staff and manager who look after the residents in a very caring way. My mum has been there for 3 years, and we have never had cause for concern. The building is a very traditional type and is most suitable for the care of the elderly. When visiting homes before making a choice,
it was the only one that didn't have a bad smell about it. Choose with your nose!

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Review from Nicky W (Power of Attorney of Resident) published on 7 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Robertson Nursing home is a very friendly, caring, well-run home. Nothing is too much trouble for the staff and my resident feels like she is amongst family. She rates the food very highly. During this pandemic, they have done their utmost to keep the residents and staff safe and have communicated with
all the relatives extremely well.

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Review from Sally H (Daughter of Resident) published on 7 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The Manager and staff have done an excellent job during the last 9 months of the Covid Pandemic. They have kept all the residents safe and well. The Manager has sent weekly emails to relatives to update them on all matters and arranged for relatives to visit when possible in a safe manner. My mother
became a resident just over 12 months ago when she was 103, after she had a fall and broke her hip. I did not think she would live for much longer but she is now 104 and is very frail but is still mentally OK, so the home must have been taking good care of her. I always get called by the nurse if there are any issues that I should be made aware of.

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Review from Debbie A (Daughter of Resident) published on 27 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I urgently needed to place our mother in a nursing home after a three-week spell in hospital when her accelerating dementia meant she could no longer look after herself at home.
Robertson was suggested by our doctor. With Covid-19, we were unable to arrange a visit inside, but from our
meeting with the manager, in the garden, we felt the warmth and commitment from herself and the team. She was most welcoming, helpful and supportive, and went on to liaise directly with the hospital to make the transfer as easy as possible.
During our mum's initial weeks, we have been very pleased with the excellent level of communication, and the staff have been attentive, encouraging and kind. We have been able to speak with mum daily with their support, and this has helped both us and her.
Our mum arrived requiring a high level of support, and it is thanks to the care provided that she has settled in well and is responding favourably to the warm and friendly atmosphere in the home.

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Review from David W (Son of Resident) published on 9 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Robertson for the last two years.
Last month she unfortunately had a fall and had to go to hospital with a broken hip. With the current COVID restrictions, we were reliant on reports from hospital staff on her recovery.
Following her operation, we were contacted by
the hospital indicating she was showing possible COVID symptoms although she had tested negative. I had been in regular touch with the staff at Robertson and they had been providing fantastic and reassuring support.
I relayed this information to the nursing staff at the home and the duty staff nurse immediately contacted the hospital to discuss her symptoms. It became evident that many of her symptoms were normal for my mother. Within 2 days Mum was discharged back to her home and has now completed a 2-week isolation.
I cannot thank the staff at Robertson for their quick and effective support allowing Mum to return home. She is now back on her feet!

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Review from Martin T (Son of Resident) published on 18 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Robertson for about 3-years, and during that time, I have been very happy with the care which she has received. This has been particularly relevant during the current Covid19 epidemic when we have seen the management and staff respond in a very caring and professional
manner. It has been difficult, as we have not been able to visit, and the level of communication has been excellent.

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Review from Jane A (Daughter of Resident) published on 4 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Robertson are very caring and committed and I feel confident that my mum is very well looked after. Over the past few weeks, since the home went into lockdown due to the Coronavirus, I have not been able to visit mum, but they have been in contact on a regular basis with updates letting
us know what is going on. I have been able to speak to mum regularly on video calls which have been very reassuring and I am always greeted warmly despite the staff being extremely busy at this time. The Manager has done an excellent job of leading the team at this very challenging time. I have missed visiting as the home is a very friendly place and it feels like being part of a family.

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Review from Alison C (Daughter of Resident) published on 7 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the wonderful staff who continue to work so hard caring for the residents at Robertson. During this time of coronavirus, I cannot see mum but know that she will be well cared for by them all. Best wishes to you all.

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Review from J W (Daughter of Resident) published on 7 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When mum's vascular dementia reached the stage when I could no longer care for her adequately at home I made the difficult decision to look for a care home. As soon as I entered the Robertson it felt like home. Mum has now been resident there for over three years and the level of care and compassion
shown to her, and to me, has been second to none. There is a very welcoming atmosphere and mum and I both feel like members of the Robertson family.

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Review from Lisa F (Daughter of Resident) published on 10 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident in the home for nearly 2 years. He had complex needs as he had had a stroke 12 years ago and was unable to speak. He then had a fall, became bedridden and needed 24-hour nursing care. The home was amazing from the moment my father moved in. The staff were very caring and he
was always given a high level of care. The staff were also very friendly with him. The nurses were always more than happy to answer any of my questions and were always very welcoming to me. My father sadly passed away in the home but the care he (and myself) received in his last 2 days was exceptional. The respect, calmness and dignity he was given was excellent.

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Review from Jayne R (Daughter of Resident) published on 1 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mums health deteriorated making it difficult for her to be cared for at home. She has vascular dementia. As soon as we visited we felt this was the right place for mum to be and it would be her “home”. The staff immediately attracted us with their manner - welcoming, friendly and helpful from the
moment we met them and this has continued. The care they give mum is perfect for her needs. Many of them have worked there for years which we felt a really good sign. The Chef meets with the residents individually each day to tell them what is on the menu - it always sounds delicious and home made. The chef caters for their likes, dislikes and special diets. Activities take place regularly - singers, poetry readers, artists visit to entertain. The residents partake if they wish and enjoy the entertainments. There is a lovely garden to sit in and the conservatory is a popular place to sit with a nice view of the garden. Robertsons is perfect for my mum and I would give my highest recommendation.

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Review from Deborah WG (Daughter of Resident) published on 31 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother spent three years at Robertson Nursing Home during which time we could not have asked for better care and attention. We chose Roberson because of its warm, friendly, caring attitudes, a safe place to be cared for. When she left hospital our mother's needs were indeed many and the nursing
care that she received was excellent. We can only praise the chef for the great effort she made to accommodate our mother's complicated dietary requirements. The staff was wonderful with her - very patient and committed. Our mother was treated with great respect and dignity throughout her stay, both my sister and I would like to thank the whole team for its dedication and also kindness to us when she sadly passed away.

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Review from Stephen H (Son of Resident) published on 4 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was suffering from terminal cancer and had spent three weeks in hospital recovering from a fall. Unable to return to her house we chose to move her into a local nursing home. We chose Robertson because it has a homely rather than institutional feel to it. The management and staff are very
friendly, welcoming, helpful and reliable. At first, mum was reluctant to leave her house and didn’t really want to stay but she was made to feel so at home that it wasn’t long before she had settled in and was making friends. Sadly my mother’s illness became worse and she passed away: The nursing care she received was excellent and as relatives, we felt looked after and cared for too. The food is good-the chef came to see mum every day to talk through the menu and there is always good choice. My mother’s stay was only short but in that time our experience of Robertson was very good and it is our intention to keep visiting the new friends we have made- we miss them! Thank you for everything.

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Review from Nigel (Son of Resident) published on 28 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After leaving her own home, due to ill health and the onset of dementia, Mum was in her “home from home”, 'ROBERTSON NURSING HOME', for nearly six years. For all that time, she enjoyed a safe, warm, gentle, happy and loving environment with wonderful caring staff. Unfortunately the Alzheimer’s disease
gradually took greater hold of Mum; however, right to the end, she was treated with dignity, kindness and affection by all the responsive and caring staff. The building may be a little quirky but the professional quality of care could not be bettered. I would like to sing the praises of all the members of the Robertson Nursing Home family team. I wholeheartedly recommend this caring home!

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Review from A S (Wife of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Sometimes my husband does not get up very early and therefore has no time for a shave. He has waited, on occasions, for up to an hour to go to the toilet.
We have asked for my husband and the other gentleman residents to be sat together but this does not always happen.
My husband would like a shower
more often.
When sitting in the garden, quite often no carer appears to see if the residents are alright.

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Review from Thomas R (Husband of Resident) published on 4 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been 9 weeks in hospital. Medical team gave up on her, no further treatment. Family conference, total agreement that home care not for us, I am 82.
Surveyed care homes local visited and Robertson by far the best for our needs. From my inspection with the assistant manager and visit by my
daughter (an NHS matron), we have been happy.

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Review from S D (Daughter of Resident) published on 23 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When I first visited Robertson Nursing Home about a year ago, I was struck b the warm, friendly, comfortable feel of the place. My 95-year-old mother has been there for 5 months now, has settled in well and is really well cared for. All the staff are friendly and approachable and I would not hesitate
to recommend Robertson to other people.

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Review from Gilly V (Daughter of Resident) published on 13 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Robertson is the most wonderful nursing home. Our mother has been a resident for six months now and is so content that she thinks she is in her own home. Every one of the staff is so thoughtful and caring. They all seem to have taken time to find out who mum really is her likes and dislikes. She is
treated with respect and dignity. Robertson has provided massive relief for us all at a tricky time. A fantastic place.

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Review from Sly S (Granddaughter of Resident) published on 12 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother loves it there and enjoys banter with all the staff, who are fantastic in carrying out her care needs. The staff are all very friendly and helpful.

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Current Review Score: 9.8 (9.832)

Overview of Review Score

The Review Score of 9.8 (9.832) out of 10 for Robertson Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.832 for Robertson Nursing Home is calculated as follows: ( (205 Excellents x 5) + (37 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 244 Ratings = 4.832

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Robertson Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (12)

Gabriella

Gabriella Konczol

Job Title: Registered Manager

I am delighted to have been the Registered Manager at Robertson Nursing Home since January 2023, after taking on the role of Home Manager in 2021. During my two years as Home Manager, I am so proud to have witnessed how far the home and the team have come, even seeing the home named as a finalist for ‘Nursing Home of the Year’ at the 2023 Surrey Care Awards.


I hadn’t worked in care before coming to the UK in 2010, in my home country of Hungary I achieved a bachelor's diploma in Sales and Marketing. The care sector was very different for me at first, but I always like to challenge myself. I absorbed all the knowledge I needed working alongside the former home manager and was given the opportunity to utilise my skills, which helped me to develop in my role.


Working flexibly after having my children was a great advantage. This allowed and helped me to continue to gain leadership skills, and confidence in dealing with difficult situations, and helped to create an excellent team by recruiting staff with the right values.


What I enjoy most about working at Robertson Nursing Home is having the opportunity to work alongside an inspiring team, as well as receiving support from my fellow managers at our sister homes within Beritaz Care.


Monica

Monica Pacala

Job Title: Support Manager

Joined: 2023

I joined the Robertson team in 2023, having worked at their sister home, Ashton Manor since 2014. I am proud to have taken on the role of Support Manager at Robertson.


Before coming to England I had never worked in care and had zero knowledge of the industry, I didn’t know what to expect and my English was very poor. I needn’t have worried, from the get go I was greeted warmly and made to feel very welcome by the entire Beritaz family. The caring, considerate managers and the values of their homes make you want to do well. During my time with Beritaz Care, I have had the opportunity to improve my English and take part in training and qualifications to further my skills.


The residents are great and because we use a person centred approach, respect them, consistently meet their needs and provide friendly, caring, trusting and peaceful environment, they feel safe.


Angela

Angela Mihaescu

Job Title: Clinical Lead

Joined: 2014

I started work as a nurse in an orphanage, caring for around 100 children, and studied English in my spare time. I then went to work in a hospital where I spent eight years, which was wonderful even though the work was very hard. During this time I also studied Management and Marketing for four years.


I decided I needed another challenge, so I came to England to work as a nurse. My first year at Robertson was hard as I was still learning the language, but I did not want to give up as I am a fighter and I hate to run from problems. My confidence increased with big support from Carla, Penny, Dr Grove and all the staff at Robertson: I love them very much and now I find myself inside a big family, all working hard, succeeding and moving forward together. We all want to improve the quality of life for our residents and other people who trust us.


Evelina

Evelina Gavrila

Job Title: Home Administrator

Joined: 2013

I joined the team at Robertson Nursing Home in January 2013 and felt so at home from the start. In 2022 I was promoted to the role of Team Leader.


I previously studied law but never had the chance to practice however, since coming to Robertson I’m pleased to say that I have improved my English and have started on my NVQ Level 3 in Health and Social Care. I was promoted to the role of Home Administrator in September 2022.


I love the Robertson team, it feels like a family, even more so since my husband is part of the team. I enjoy working here and I think the best thing, as others have said, is how much support I’ve received from everyone.


Sharon

Sharon Fisher

Job Title: Chef

Finalist in the Surrey Care Awards 2023.


It was my mum who inspired me to work in care, seeing how happy she was and I wanted to do and feel the same happiness. I worked as a carer for approximately 11 years but when a vacancy opened up for a cook, another passion of mine I was keen to take up the position and enjoy every minute of what I do.


I have achieved many things since working at Robertson Nursing Home, including NVQ level 3 in care and an NVQ level 2 in Catering, but my biggest achievement was receiving the Surrey Care Association Chef of the Year Award in 2019, this was an amazing time for me.


We are one big family, you are valued and your opinions count. The manager always has time for you, she is always there for you and ready to listen to any concerns you may have.


Liz

Liz Carter

Job Title: Cook

I’m one of the longest-serving members of staff at Robertson Nursing Home having first started in the early 1990s. Prior to working in care at the age of 16, I worked at Unsted Park on a YTS Scheme, but care work ran in the family, both my mum and sister worked as carers which inspired me to do the same.


Robertson Nursing Home is like a second family, there is always someone to talk to. I enjoy my work and despite living with Dyslexia I achieved NVQ 2 & 3 in care, I couldn’t have done this without the continued support of the team.


I now work as part of the kitchen team as a Cook, a role which I really enjoy. Robertson Nursing Home is a friendly place to work, everyone is helpful, and you will always be supported by management to other members of the team


Mark

Mark Taylor

Job Title: Maintenance

I have had a varied career, working in the building trade, a lorry driver, working in an abattoir, working in sales and prior to starting work at Robertson Nursing Home I worked as a senior carer in another care home.


I am the homes maintenance man using my skills I picked up in my early career, this is also a varied role and everyday can be different. The training on offer is great and has personally given me the opportunity to grow and learn new skills.


I would encourage anyone to come and work at Robertson Nursing Home, it’s a great place to work, we have a great team of staff who work together really well in a family atmosphere.


Ivanka

Ivanka Maradzhieva

Job Title: Registered Nurse

I spent three years in a medical college in my native Bulgaria, studying to become a general nurse. I worked in various departments including endocrinology, mainly with diabetic patients, trauma and orthopaedic department before coming to England.


I started work as a Care Assistant at Springkell House, becoming Senior Carer four months later. Springkell House is purely residential, so I was given the opportunity to move to Robertson Nursing Home to continue in my profession as a Nurse.


I am very blessed to be with a company willing to support me, provide guidance and help me acquire valuable skills and confidence. I am continuing to enjoy my work; I feel welcomed and supported, and love the friendly environment and atmosphere.


I know my manager is always there for me, and that she will give me the best possible help and advice when it comes to developing my career.


Caroline

Caroline Crawford

Job Title: Team Leader

Joined: 2000

I became a carer at Robertson Nursing Home 15 years ago. In that time I have achieved NVQ Levels 2 & 3 in health care; I’m also a Dementia Champion and I became a Team Leader (and Senior Carer in 2015). I enjoy working at the Robertson Nursing Home because it is like an extended family; it gives me a sense of pride knowing we are all doing our very best to give our residents what they deserve.


Caroline

Caroline Ngwenya

Job Title: Registered Nurse

Joined: 2017

I have been part of the nursing team at Robertson Nursing Home since 2017. Ever since I was a little girl I said I wanted to be a nurse, my mum was a nurse, which influenced me so much growing up. I enjoy working with people, that’s a big part of why I love doing what I do. Before coming to Robertson I had worked in other nursing homes and spent some time working in hospitals.


My role at the home involves looking after our residents and contributing to their care, as well as assisting and supervising the care staff. When I look at the residents and see they are happy and that the carers are treating them well, that makes me very glad. It’s important to all of us that the residents are treated as if they are in their own homes and are able to make their own choices, they feel comfortable and have their independence here. I really enjoy working at Robertson, the home environment, the teamwork and the relationships I get to build with the residents make it an enjoyable place to come to work each day.


Alina

Alina Georghe

Job Title: Team Leader

Joined: 2018

I have been a part of the Robertson Nursing Home team since 2018 and before that, I worked as a nurse in Romania for 12 years. I began working at the home as a Care Assistant before moving into the role of Team Leader after 3 years. I support the team working on the floor, oversee new admissions and keep our residents’ care plans up to date, as well as many other tasks. I find the work very interesting, every day is different here which I like but I never know where the time goes.


I loved working closely with the residents as a Care Assistant, but at the same time, as a Team Leader, I feel like I can have more influence over their care and be involved in creating plans for better care. As a Team Leader, I get to make the residents’ lives better in a different kind of way and make sure their dignity is being upheld. We are a family here, we help each other out and work well as a team. It’s the same atmosphere in all the Beritaz homes, there is a family feel throughout.


I really enjoy my job, at the start it felt very different to my experience working as a nurse and I was quite scared. Looking back I can now see how far I have come and how much confidence I have gained in my time at Robertson. I have grown up since I came here and my time at the home has helped me to grow in many ways.


Ibin

Ibin Joseph

Job Title: Care Assistant (Nights)

Joined: 2022

As soon as I started working in the care industry I understood the feeling of fulfilment you get knowing you are helping people and contributing to society. I have been a Care Assistant at Robertson since the summer of 2022 and immediately found it to be a very affectionate role.


I really enjoy talking to the residents and getting to know them more and more every single day, as well as the bonds that we naturally build over time. My job is all about looking after the residents and their care needs. Everyone here has different abilities and mobility needs, it can be challenging at times but rewarding too. You have to be very careful, it’s not a normal job as it involves caring for other people, and empathy is so important.


Teamwork is key to what we do, without proper teamwork and communication it’s impossible to provide good care. That’s what make Robertson so different and what works so well here, it’s all about the teamwork.