Rodwell House

Rowtown, Addlestone KT15 1HH
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9.5 26 Reviews
  • Rodwell House, Addlestone
Rodwell House is a family-run nursing home providing high-quality, affordable accommodation for people who need 24-hour care, particularly those living with dementia.

The care suites provide a home for life, offering residents a choice of studio or one bedroom suites, all with en-suite shower rooms. Residents' spouses can also be accommodated, so that couples can stay together even when one develops the need for on-going care. Registered nurses are on hand to cater for the changing needs of individual residents.

Rodwell House pride themselves on providing relationship-centred care which puts each resident at the heart of a mutually beneficial relationship between their family and friends, staff and healthcare professionals.

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Care Provided by Rodwell House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Janet Bromley (Manager)
  • Admission Criteria
    • Self funding, social services and continuing health care
    • Ages 65+
  • Room Information
    • Single Rooms (75)
    • Single Rooms with ensuite Wet Room (75)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2014
    • Last Refurbishment: 2022
    • Number of floors: 3

Funding & Fees Guide for Rodwell House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,995 – £1,995
    • Self-Funded Nursing Dementia Care £1,995 – £1,995
    • RESPITE Self-Funded Nursing Care £1,995 – £1,995
    • RESPITE Self-Funded Nursing Dementia Care £1,995 – £1,995
  • (these prices are only a guideline, please contact Rodwell House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions on visiting


  • Parking

  • On site parking available


Rodwell House Reviews (26)

Total of 26, showing 21-26
9.5

Rodwell House has a Review Score of 9.5 (9.490) out of 10, based on 21 reviews in the last 2 years. Over all time Rodwell House has 26 reviews.

Overall Experience

  • 18
  • 7
  • 0
  • 0
  • 1

Date Published

26
5
16
21
5

Review from Linda N (Daughter of Resident) published on 8 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I will be eternally grateful to the exceptional staff across all areas, laundry and cleaning teams to the skilled carers and nursing staff, for their support and care to my mum and our entire family. In my thirty years of professional life, I came into contact with many nursing homes that offered similar
services to that of Rodwell House. I cannot think of even one that came up to the standards of compassion and care that Rodwell staff delivered. We live at a distance so when we telephoned, if at all possible, they took the phone to her and encouraged a few words from her. We were always offered refreshments. Her room was light, spacious and always kept clean. Her limited communication skills did not prevent the staff from identifying her needs and finding time to play her music tapes or put on 'Songs of Praise' for her to hear. The introduction of new technology will only enhance the experience of residents and their families and I wish them well for the future. Thank you.

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Review from C B (Wife of Resident) published on 8 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Viewing Rodwell House under such difficult times was made as easy as possible. The staff are very welcoming and all our questions were answered along with information that we didn't ask but needed to know. Again moving in day was as seamless as possible, even allowing us to have lunch with my husband,
who liked both his room and the view. Thank you Rodwell House for making a hard decision much easier.

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Review from J N (Wife of Resident) published on 9 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident at Rodwell starting with respite care in the old house, going onto permanent care. I would not want him in any other home apart from a 2-year break to another home (bad mistake) he has been with Rodwell House for about 9 years and I cannot fault their care.

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Review from L P (Daughter of Resident) published on 9 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rodwell House is an ideal place for my mum. The facilities are excellent as are the very caring staff. I know that my mother's health and well-being are being closely monitored which is a huge relief to us all. My mum is very happy here and I feel she is safe and well cared for. Any issues are addressed
and resolved swiftly.

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Review from E L (Husband of Resident) published on 3 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very spacious with wide corridors for excellent wheelchair access. Access to all floors is via two lifts. All the suites have well-designed facilities and the housekeeping is very professional and efficient. The lounges and dining rooms are very tastefully decorated and provide a friendly
atmosphere throughout the day. Care and support is provided by care staff who are efficient and hardworking. However, training is an ongoing requirement.

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Review from Christine O (Daughter of Resident) published on 10 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

1. Caring - putting the client's interests and needs first.
2. Well trained team.
3. Leadership- knowing that there is someone in overall control with a filtering down of responsibilities from the top.
There is no question that the staff are caring and very attentive to both physical and mental
needs. They respect the residents but they also like them. They smile.
The team is well trained and this area continues to be addressed. Training can never stop or complacency steps in.
The home is well led and the leader is well supported by her team

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Current Review Score: 9.5 (9.490)

Overview of Review Score

The Review Score of 9.5 (9.490) out of 10 for Rodwell House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.490 for Rodwell House is calculated as follows: ( (169 Excellents x 5) + (53 Goods x 4) + (11 Satisfactorys x 3) + (5 Poors x 2) + (9 Very Poors x 1) ) ÷ 247 Ratings = 4.49

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rodwell House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 May 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Geanina

Geanina Ghita

Job Title: Deputy Manager

Joined: 2014

Geanina our Deputy Manager is a qualified RGN.