Visitor and resident parking on-site
Signature at Weybridge has a Review Score of 9.9 (9.895) out of 10, based on 21 reviews in the last 2 years. Over all time Signature at Weybridge has 79 reviews.
Review from Tony R (Son of Resident) published on 20 March 2025
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Reply from Xenos Foster, Client Liaison Manager at Signature at Weybridge
Thank you so much for your first class review. Your mother is a hub of our community and it is a pleasure and an honor to continue to care for her.
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Review from Angela P (Daughter of Resident) published on 1 November 2024
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Reply from Xenos Foster, Client Liaison Manager at Signature at Weybridge
Thank you very much for taking the time to share your experience of Signature at Weybridge. Your feedback and time with us are important, as are the care and well-being of all of our residents. We take great pride in confidently delivering high-quality care and facilities to make a difference in our residents and their families lives.
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Review from Frances S (Friend of Resident) published on 1 November 2024
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Reply from Xenos Foster, Client Liaison Manager at Signature at Weybridge
Thank you very much for taking the time to share your experience of Signature at Weybridge. Your feedback and time with us are important, as are the care and well-being of all of our residents. We take great pride in confidently delivering high-quality care and facilities to make a difference in our residents and their families lives.
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Review from Sally R (Daughter of Resident) published on 1 July 2024
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Reply from Xenos Foster, Client Liaison Manager at Signature at Weybridge
The team here at Signature at Weybridge would first like to thank you for your kind words. We strive, as a team, to work closely with our residents, so we can provide the very best care for each individual in our home. We have loved looking after your mother-in-law, she is such a lovely lady. Kind regards.
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Review from Justin C (Son of Resident) published on 28 May 2024
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Reply from Xenos Foster, Reviews Team at Signature at Weybridge
Thank you for your kind words. We believe we have a fantastic team here at Signature at Weybridge, and your recognition of this is appreciated by every member of our team. By having a whole home approach here at Signature at Weybridge, we believe this creates a relaxed and friendly environment for our residents to call home. Kind regards.
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Review from Victoria R (Daughter-in-law of Resident) published on 2 May 2024
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Reply from Xenos Foster, Client Liaison Manager at Signature at Weybridge
The team here at Signature at Weybridge would first like to thank you for your kind words. We strive, as a team, to work closely with our residents, so we can provide the very best care for each individual in our home. We love looking after your mother-in-law, she is such a lovely lady. Kind regards.
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Review from S M (Daughter of Resident) published on 10 April 2024
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Reply from Xenos Foster, Client Liaison Manager at Signature at Weybridge
Thank you for your kind words, we love your Mum! She remains amazing! We believe we have a fantastic team here at Signature at Weybridge, and your recognition of this is appreciated by every member of our team. By having a whole home approach here at Signature at Weybridge, we believe this creates a relaxed and friendly environment for our residents to call home. Kind Regards.
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Review from J C (Son of Resident) published on 28 March 2024
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Reply from Xenos Foster, Client Liaison Manager at Signature at Weybridge
The team here at Signature at Weybridge would first like to thank you for your kind words. We strive, as a team, to work closely with our residents, so we can provide the very best care for each individual in our home. We love how your Mum has settled and that she is always a fixture around the community! Such a lovely lady, who knows what she wants! Kind regards.
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Review from Folli O (Regular Volunteer) published on 25 March 2024
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Reply from Xenos Foster, Client Liaison Manager at Signature at Weybridge
Thank you for your kind words. Your and your team's support of our community and residents is always hugely appreciated. We believe we have a fantastic community here at Signature at Weybridge, and your recognition of this is appreciated by all of us. You help us create a supportive and friendly environment for our residents to call home.
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Review from Sophie T (Resident) published on 29 January 2024
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Reply from Xenos Foster, Client Liaison Manager at Signature at Weybridge
The team here at Signature at Weybridge would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents, so we can provide the very best care for each individual in our home. We love how your Mum has settled and that she is always a fixture around the community! Such a lovely lady, who knows what she wants! Kind regards.
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Review from G B (Respite Resident) published on 16 August 2023
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Reply from Xenos Foster, Client Liaison Manager at Signature at Weybridge
The team here at Signature at Weybridge would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents, so we can provide the very best care for each individual in our home. On a personal note, both myself and the team just loved having you here and you and your lovely husband are welcome back anytime! I hope everything is going well back at home, and if you ever need anything, please let us know! Kind regards.
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Review from Penny N (Resident) assisted by family/friend published on 30 June 2023
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Reply from Xenos Foster, Client Liaison Manager at Signature at Weybridge
The team here at Signature at Weybridge would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents, so we can provide the very best care for each individual in our home, and we just loved having you here, and you are welcome back anytime! I hope everything is going well back at home, and if you ever need anything, please let us know! Kind regards.
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Review from Jo L (Daughter of Resident) published on 22 June 2023
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Reply from Xenos Foster, Client Liaison Manager at Signature at Weybridge
Hi Jo, thank you so much for taking the time to give our community such a lovely review. We are so glad that you still remember us so positively; we certainly miss your father very much - such a gentleman! If you ever need anything, you know where we are! Kindest regards.
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Review from Mel T (Private Carer of Resident) published on 19 June 2023
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Reply from Xenos Foster, Client Liaison Manager at Signature at Weybridge
The team here at Signature at Weybridge would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents, so we can provide the very best care for each individual in our home, and we just loved having her here and miss her! I hope everything has settled back at home, and if you ever need anything, please let us know! Kind regards.
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Review from Linda W (Daughter of Resident) published on 25 May 2023
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Reply from Xenos Foster, Client Liaison Manager at Signature at Weybridge
Hi Linda, thank you so much for taking the time to give our community such a lovely review. We are so glad that your experience has been and remains a positive one. We love your Mum, and we love you too! Kindest regards.
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Review from Alice D (Daughter of Resident) published on 11 May 2023
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Reply from Xenos Foster, Client Liaison Manager at Signature at Weybridge
The team here at Signature at Weybridge would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents, so we can provide the very best care for each individual in our home, and we just loved having your Mum here for a couple of weeks! As you say, she likes to be active, and we can provide that and more for the residents, just as long as they want to join. Which was never going to be a problem for your mother! Kind regards.
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Review from Janet B (Regular Volunteer) published on 4 May 2023
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Reply from Xenos Foster, Client Liaison Manager at Signature at Weybridge
Thank you so much, Janet; it's always a pleasure to see you in the community talking to the residents and providing that support that they so love to receive from you. You are a firm favourite amongst the community. Warmest regards.
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Review from Gerald D (Power of Attorney of Resident) published on 4 May 2023
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Reply from Xenos Foster, Client Liaison Manager at Signature at Weybridge
The team here at Signature at Weybridge would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference. Kind regards.
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Review from P R (Daughter of Resident) published on 4 May 2023
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Reply from Xenos Foster, Client Liaison Manager at Signature at Weybridge
Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Signature at Weybridge – particularly at such a difficult time. Your mother will truly be missed here in the community by all of the team and residents. Kind regards.
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Review from L H (Daughter of Resident) published on 4 May 2023
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Reply from Xenos Foster, Client Liaison Manager at Signature at Weybridge
The team here at Signature at Weybridge would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference. Kind regards.
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The Review Score of 9.9 (9.895) out of 10 for Signature at Weybridge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.940 for Signature at Weybridge is calculated as follows: ( (235 Excellents x 5) + (11 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 248 Ratings = 4.94
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.955 Points relating to the number of positive Reviews for Signature at Weybridge is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 110 registered maximum number of service users is 22. 21 Positive Reviews ÷ 22 = 0.955
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Jul 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 04 Mar 2025
At Signature our homes have been designed to the highest standards and tailored to reflect the individuality of each home’s unique personality and local surroundings. Contact us to find out more.
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Job Title: General Manager
Joined: 2010
I’m so proud to be the leader of a successful team where everyone puts their heart and soul into everything they do in their day-to-day duties, making a real difference in the lives of the people we serve. We all share the common goal of putting our residents first and making their time with us the best it can be.
Job Title: Client Liaison Manager
Joined: 2020
I joined the company in 2020, having spent the five previous years locally in a different sector of care. I have strong connections within the community having lived here my entire life. My role for the company is a varied one, utilising all of my skills, but I have a passion for helping people. Signature is known as the best for quality of care and design, and in these areas as well as many others, they are always one step ahead of other care providers. I am delighted to be working for the best care provider in the country. Signature at Weybridge is a truly special home and has a unique atmosphere from the moment you come through our front doors.
Job Title: Client Liaison Manager
I am absolutely delighted to be a part of the Signature at Weybridge family. I have had the privilege to work in care over the years visiting people's homes so I am familiar with the care sector. My main background and passion over the years has been in Sales and Business Development. I am really excited to develop my role here as a Client Liaison Manager to really push the Signature brand locally. I have always found care to be hugely rewarding making a difference to people’s lives. Now I am looking forward to adding value and bringing all of my experience I have gained over my career history here to this fabulous care home and amazing team - exciting times ahead!
Job Title: Dementia Care Manager
Joined: 2008
I joined the Weybridge team in 2008 and I have many years of experience in the care sector. At Signature, I have worked as a Care Assistant, progressing to a Senior Care Assistant, before moving into the Wellness Department supporting our Dementia community. In July 2018, I was promoted to become the Dementia Care Manager. In this role, I am responsible for all care staff, and the wellbeing of our residents. I find that I am most effective in supporting my team to deliver exceptional person-centred care for our residents. I aim to provide peace of mind to loved ones of residents who trust us. I’m very lucky to be part of an incredible team that are dedicated to continuously going above and beyond for our residents, ensuring their happiness and wellbeing is consistently met.
Job Title: Residential Care Manager
Joined: 2022
I have over 16 years of experience working in the healthcare industry with different care homes in various positions from Care Assistant to Duty Manager. I have a real passion for person-centred care, providing the best care and environment for our residents as if they were my own family. Job satisfaction for me is interacting daily with my residents and seeing them happy. Without this, I would not have stayed in this industry for so long! As the Residential Care Manager at Signature at Weybridge, I feel very privileged to be able to bring my wealth of experience and hardworking ethic to such a prestigious, special residential care home.
Job Title: Business Office Coordinator
Joined: 2008
I have been with Signature now since 2008, having previously worked in hospitality for some years. I began as a Housekeeping Assistant and progressed to managing a team where I found administration and organisation was something I enjoyed. I took up my Administrative Manager post in 2022 and have so far enjoyed every moment of it. My aim is to provide a quality of service to the business, residents, their loved ones and my colleagues. I like to approach my colleagues and each and every resident with the same enthusiasm and warmth as I’d show to family and friends. When time allows, I enjoy to travel, sometimes to unusual places, either within the UK or further afield. I enjoy nature, walking, sewing and spending time with my loved ones.
Job Title: Wellbeing and Lifestyle Corodinator
Joined: 2018
For the majority of my working life, I worked in a corporate environment as a Customer Service Manager. In 2018, I had the opportunity to become a Wellbeing and Lifestyle Coordinator which was a huge transition but one I have never regretted. Having an absolute passion for the role, my focus every day is to make the residents happy albeit with music, crafts, exercise, minibus trips and sometimes just daily contact having a chat and a coffee. I believe activities are such an important part of daily living in our community. I have a great team and we are all committed to ensuring that every resident makes the most of each day. I am always open to new suggestions.