Signature at Weybridge

Ellesmere Road, Weybridge KT13 0HY
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9.9 79 Reviews
  • Signature at Weybridge, Weybridge
Signature at Weybridge is situated in the heart of the community and offers personalised luxury residential and dementia care. The home has 113 single and double spacious bedrooms over three floors, beautiful lounges, bistro and dining areas as well as a secluded landscaped garden. The home is conveniently located a short distance from local shops. With quick access to the A3, M3 and M25 to London and the south, their location makes it easy and suitable for loved ones to visit residents.

A passionate and dedicated team ensure that all residents’ individual needs and requirements are met whether that is arranging for your favourite meal to be created by the chef or arranging activities for you to enjoy. Signature encourages residents to stay active, make new friends, nurture interests, learn new skills and pursue favourite hobbies. The Wellbeing and Lifestyle Team arrange exciting events, trips and on-site activities seven days a week, so there is always something to do. The care home features beautiful, wheelchair-friendly south-facing secluded landscaped grounds, designed for a gentle stroll or relaxing walks.

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Care Provided by Signature at Weybridge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 110 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Liz Simpson (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (78)
    • Couples/Companion Rooms (14)
    • Single Rooms with ensuite Wet Room (78)
    • Couples/Companion Rooms with ensuite Wet Room (14)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2025
    • Number of floors: 3

Funding & Fees Guide for Signature at Weybridge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Visitor and resident parking on-site


Signature at Weybridge Reviews (79)

Total of 79, showing 41-60
9.9

Signature at Weybridge has a Review Score of 9.9 (9.895) out of 10, based on 21 reviews in the last 2 years. Over all time Signature at Weybridge has 79 reviews.

Overall Experience

  • 62
  • 16
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Date Published

79
3
9
21
58

Review from Vanessa W (Daughter of Resident) published on 6 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy at Sunrise and says she is well looked after. The staff is always friendly and helpful and car caring with the residents. Turnover of staff does seem to be high which can sometimes be a problem, but overall, as a family, we are pleased with the service. Our mother's happiness
is paramount.

Reply from Liz McLauchlan, General Manager at Signature at Weybridge

Thank you for leaving us such a wonderful review, our team members will be thrilled to hear your positive feedback. Here at Sunrise of Weybridge, we pride ourselves on understanding our residents needs to respect their independence and give a real sense of being at home.


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Review from C R (Daughter-in-law of Resident) published on 24 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a nice, light and welcoming atmosphere. Staff are friendly and helpful.
The menu could be more varied and the same goes for activities. There is sometimes a fairly long wait for help to get dressed.
It is by far the nicest care home of the five I visited and my relative feels safe and looked
after there.

Reply from Liz McLauchlan, General Manager at Signature at Weybridge

Thank you for taking the time to share your experience with Sunrise of Weybridge. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing your comments. In the meantime, please feel free to contact the General Manager if you would like to discuss this in further detail.


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Review from Marjorie H (Resident) published on 19 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only been at Sunrise for 3 days and have found that Sunrise is superior in looking after new residents. I feel confident that I am in safe hands.

Reply from Liz McLauchlan, General Manager at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.


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Review from Sheila P (Resident) published on 6 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The peace and tranquillity that is here is phenomenal. I am extremely happy, contented and appreciative of everything in the home.

Reply from Liz McLauchlan, General Manager at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.


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Review from Trevor J (Brother of Resident) published on 15 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Ideal location but limited car parking available although usually at least one space free.
A well planned inviting environment designed to make residents feel quickly really welcome;l encouraged to make friends with both staff and other residents. My sister settled in well.

Reply from Liz McLauchlan, General Manager at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.


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Review from Paula W (Daughter of Resident) published on 16 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum needed respite care after a hospital stay that left her unable to walk and mentally disorientated. Sunrise of Weybridge have been marvellous at rehabilitating her. She now walks well and good distances and is so much better mentally. Her confidence has improved as well as her interaction. Sunrise
of Weybridge staff are kind, helpful and encourage lots of activities. The home is warm, clean and comfortable and very welcoming.

Reply from Marketing, Marketing at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team


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Review from Charmian W (Resident) published on 28 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Not bad.

Reply from Marketing, Marketing at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team


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Review from Valerie C (Wife of Resident) published on 22 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband enjoyed his respite care and I feel he has improved a good deal. He suffers from Parkinson's Disease and a small dementia.
He was there for a 30 day stay while I had an operation. I could not have been more pleased with every aspect of this truly special place.
His friends and family were
made to feel welcome.

Reply from Marketing, Marketing at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team


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Review from Carole H (Niece of Resident) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care provided by all staff to both residents and family. Nothing is too much trouble and we feel part of one large happy family.

Reply from Marketing, Marketing at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families' lives.
The Sunrise of Weybridge Team


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Review from Alex K (Son of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just over a year ago my father was diagnosed with cancer, sadly Mum had dementia and Dad was no longer able to care for her as he needed care too. We decided a care home for them both was the best decision. I looked at quite a few and found Sunrise to be the most homely, although the transition is quite
a hard one it was wonderful to know they were well looked after and I could get back to some kind of normality.
Sadly three months in we said goodbye to Dad as he lost his battle with cancer. Mum has settled in very well and we could not wish for better care, they are all wonderful. Thanks to all the staff.

Reply from Marketing, Marketing at Signature at Weybridge

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Weybridge – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team.


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Review from Ros T (Daughter of Resident) published on 28 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 86 year old mother was seriously ill last winter and as my husband and I were out of the country for 5 weeks early this year we needed somewhere for Mum to be safe and secure. We are delighted that we chose Sunrise in Weybridge as the care and attention given to her was second to none. She went
there as a frail old lady and came out confident and in a positive state of mind. We have no doubt that the care from the staff and the extensive level of interactive activities helped her on her way to recovery. Sunrise has kept in touch and we were invited to a 10th-anniversary party event there last weekend - a fantastic do, where mother caught up with her new friends. We will be out of the country again this summer and Mum is looking forward to having another holiday there.

Reply from Marketing, Marketing at Signature at Weybridge

Thank you for taking the time to review Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your mother stay with us and looking forward to welcoming her back in the Summer.
The Sunrise of Weybridge Team.


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Review from Linda T (Daughter-in-law of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff went out of their way to help and support my mother in law settle in. She now reports that she feels "very lucky" to be there!

Reply from Marketing, Digital Marketing Executive at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Elstree.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Elstree Team.


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Review from Chris H (Son of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff and volunteers are very helpful and ensure residents dignity is maintained. There are lots of activities to fill the time for residents.
Visitors are welcomed at any time.

Reply from Marketing, Digital Marketing Executive at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team.


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Review from D J T (Son of Resident) published on 29 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunrise offered lots of help to allow my mother to 'settle in' and have continued to support her and the family.


The food is very tasty (personal experience) and nicely presented - with a varied selection. Plenty of help to make Mum feel comfortable in her new home.


There is a constant programme

of replenishment so the whole establishment looks clean and well cared for.


Recommended.


Reply from Marketing, Digital Marketing Executive at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team.


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Review from Kieran C (Son of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My review is simply that Sunrise of Weybridge is a great, kind and caring place for my mother who has dementia.

Reply from Marketing, Digital Marketing Executive at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team.


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Review from Simon S (Son of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class care and support in a warm and friendly environment.

Reply from Marketing, Digital Marketing Executive at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team.


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Review from Stewart H (Son-in-law of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother in laws experience was rather mixed as she never believed that she should be in a care home. The Sunrise staff spent a great deal of time endeavouring to make her as comfortable and happy as they could make her. My major negative and a big negative was the increasing use of agency staff who
did not know the residents. The permanent staff - carers, restaurant and reception were fantastic.

Reply from Marketing, Digital Marketing Executive at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team.


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Review from B T (Resident) published on 16 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is good. Staff are exceedingly helpful. Food is excellent. I cannot fault it.

Reply from Marketing, Digital Marketing Executive at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team.


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Review from T S (Resident) published on 16 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a very good time. The food was lovely and people are very helpful, staff very very helpful. I cannot fault it.

Reply from Marketing, Digital Marketing Executive at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team.


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Review from Sharyn N (Daughter of Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff enough for the care and attention my mother receives from everyone.


No time or effort is spared to look after her, engage with me if I have questions or any issues needing to be addressed.


Reply from Lewis Sluman, Digital Marketing Executive at Signature at Weybridge

Thank you for taking the time to share your experience of Sunrise of Weybridge.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Weybridge Team


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Current Review Score: 9.9 (9.895)

Overview of Review Score

The Review Score of 9.9 (9.895) out of 10 for Signature at Weybridge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.940 for Signature at Weybridge is calculated as follows: ( (235 Excellents x 5) + (11 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 248 Ratings = 4.94

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.955 Points relating to the number of positive Reviews for Signature at Weybridge is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 110 registered maximum number of service users is 22. 21 Positive Reviews ÷ 22 = 0.955

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 04 Mar 2025

At Signature our homes have been designed to the highest standards and tailored to reflect the individuality of each home’s unique personality and local surroundings. Contact us to find out more.


Awards / Recognitions (11)

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Meet the Team (7)

Liz

Liz McLauchlan

Job Title: General Manager

Joined: 2010

I’m so proud to be the leader of a successful team where everyone puts their heart and soul into everything they do in their day-to-day duties, making a real difference in the lives of the people we serve. We all share the common goal of putting our residents first and making their time with us the best it can be.


Xenos

Xenos Foster

Job Title: Client Liaison Manager

Joined: 2020

I joined the company in 2020, having spent the five previous years locally in a different sector of care. I have strong connections within the community having lived here my entire life. My role for the company is a varied one, utilising all of my skills, but I have a passion for helping people. Signature is known as the best for quality of care and design, and in these areas as well as many others, they are always one step ahead of other care providers. I am delighted to be working for the best care provider in the country. Signature at Weybridge is a truly special home and has a unique atmosphere from the moment you come through our front doors.


Sally

Sally Castro Gouveia

Job Title: Client Liaison Manager

I am absolutely delighted to be a part of the Signature at Weybridge family. I have had the privilege to work in care over the years visiting people's homes so I am familiar with the care sector. My main background and passion over the years has been in Sales and Business Development. I am really excited to develop my role here as a Client Liaison Manager to really push the Signature brand locally. I have always found care to be hugely rewarding making a difference to people’s lives. Now I am looking forward to adding value and bringing all of my experience I have gained over my career history here to this fabulous care home and amazing team - exciting times ahead!


Aneta

Aneta Binkiewicz

Job Title: Dementia Care Manager

Joined: 2008

I joined the Weybridge team in 2008 and I have many years of experience in the care sector. At Signature, I have worked as a Care Assistant, progressing to a Senior Care Assistant, before moving into the Wellness Department supporting our Dementia community. In July 2018, I was promoted to become the Dementia Care Manager. In this role, I am responsible for all care staff, and the wellbeing of our residents. I find that I am most effective in supporting my team to deliver exceptional person-centred care for our residents. I aim to provide peace of mind to loved ones of residents who trust us. I’m very lucky to be part of an incredible team that are dedicated to continuously going above and beyond for our residents, ensuring their happiness and wellbeing is consistently met.


Paulina

Paulina Stock

Job Title: Residential Care Manager

Joined: 2022

I have over 16 years of experience working in the healthcare industry with different care homes in various positions from Care Assistant to Duty Manager. I have a real passion for person-centred care, providing the best care and environment for our residents as if they were my own family. Job satisfaction for me is interacting daily with my residents and seeing them happy. Without this, I would not have stayed in this industry for so long! As the Residential Care Manager at Signature at Weybridge, I feel very privileged to be able to bring my wealth of experience and hardworking ethic to such a prestigious, special residential care home.


Tatjana

Tatjana Chlystova

Job Title: Business Office Coordinator

Joined: 2008

I have been with Signature now since 2008, having previously worked in hospitality for some years. I began as a Housekeeping Assistant and progressed to managing a team where I found administration and organisation was something I enjoyed. I took up my Administrative Manager post in 2022 and have so far enjoyed every moment of it. My aim is to provide a quality of service to the business, residents, their loved ones and my colleagues. I like to approach my colleagues and each and every resident with the same enthusiasm and warmth as I’d show to family and friends. When time allows, I enjoy to travel, sometimes to unusual places, either within the UK or further afield. I enjoy nature, walking, sewing and spending time with my loved ones.


Jane

Jane Cox

Job Title: Wellbeing and Lifestyle Corodinator

Joined: 2018

For the majority of my working life, I worked in a corporate environment as a Customer Service Manager. In 2018, I had the opportunity to become a Wellbeing and Lifestyle Coordinator which was a huge transition but one I have never regretted. Having an absolute passion for the role, my focus every day is to make the residents happy albeit with music, crafts, exercise, minibus trips and sometimes just daily contact having a chat and a coffee. I believe activities are such an important part of daily living in our community. I have a great team and we are all committed to ensuring that every resident makes the most of each day. I am always open to new suggestions.