Signature at Weybridge

Ellesmere Road, Weybridge KT13 0HY
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9.9 81 Reviews
  • Signature at Weybridge, Weybridge
Signature at Weybridge is situated in the heart of the community and offers personalised luxury residential and dementia care. The home has 113 single and double spacious bedrooms over three floors, beautiful lounges, bistro and dining areas as well as a secluded landscaped garden. The home is conveniently located a short distance from local shops. With quick access to the A3, M3 and M25 to London and the south, their location makes it easy and suitable for loved ones to visit residents.

A passionate and dedicated team ensure that all residents’ individual needs and requirements are met whether that is arranging for your favourite meal to be created by the chef or arranging activities for you to enjoy. Signature encourages residents to stay active, make new friends, nurture interests, learn new skills and pursue favourite hobbies. The Wellbeing and Lifestyle Team arrange exciting events, trips and on-site activities seven days a week, so there is always something to do. The care home features beautiful, wheelchair-friendly south-facing secluded landscaped grounds, designed for a gentle stroll or relaxing walks.

Care Provided by Signature at Weybridge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 110 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Liz Simpson (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (78)
    • Couples/Companion Rooms (14)
    • Single Rooms with ensuite Wet Room (78)
    • Couples/Companion Rooms with ensuite Wet Room (14)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2025
    • Number of floors: 3

Funding & Fees Guide for Signature at Weybridge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Visitor and resident parking on-site


Total of 81, showing 81-81
9.9

Signature at Weybridge has a Review Score of 9.9 (9.946) out of 10, based on 22 reviews in the last 2 years. Over all time Signature at Weybridge has 81 reviews.

Overall Experience

  • 64
  • 16
  • 1
  • 0
  • 0

Date Published

81
5
8
22
59
Overall Experience  Overall Experience 4.0 out of 5

The staff and carers were all friendly and helpful but communication between them appeared poor. Some would persist in coming to the room to assist me to wash and dress or get into bed even though I was fully capable, others never came all day. Sometimes the bed was made and the room tidied, others
no one came to it all day. The food was generally good but very ordinary and the meal service very variable, sometimes quick and at others very slow. The management did not appear to mix with the residents but left that to the carers, but were available if requested.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.946)

Overview of Review Score

The Review Score of 9.9 (9.946) out of 10 for Signature at Weybridge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.946 for Signature at Weybridge is calculated as follows: ( (248 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 260 Ratings = 4.946

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Signature at Weybridge is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 110 registered maximum number of service users is 22, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jul 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 14 Apr 2025

At Signature our homes have been designed to the highest standards and tailored to reflect the individuality of each home’s unique personality and local surroundings. Contact us to find out more.


Awards / Recognitions (11)

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Meet the Team (7)

Liz

Liz McLauchlan

Job Title: General Manager

Joined: 2010

I’m so proud to be the leader of a successful team where everyone puts their heart and soul into everything they do in their day-to-day duties, making a real difference in the lives of the people we serve. We all share the common goal of putting our residents first and making their time with us the best it can be.


Xenos

Xenos Foster

Job Title: Client Liaison Manager

Joined: 2020

I joined the company in 2020, having spent the five previous years locally in a different sector of care. I have strong connections within the community having lived here my entire life. My role for the company is a varied one, utilising all of my skills, but I have a passion for helping people. Signature is known as the best for quality of care and design, and in these areas as well as many others, they are always one step ahead of other care providers. I am delighted to be working for the best care provider in the country. Signature at Weybridge is a truly special home and has a unique atmosphere from the moment you come through our front doors.


Sally

Sally Castro Gouveia

Job Title: Client Liaison Manager

I am absolutely delighted to be a part of the Signature at Weybridge family. I have had the privilege to work in care over the years visiting people's homes so I am familiar with the care sector. My main background and passion over the years has been in Sales and Business Development. I am really excited to develop my role here as a Client Liaison Manager to really push the Signature brand locally. I have always found care to be hugely rewarding making a difference to people’s lives. Now I am looking forward to adding value and bringing all of my experience I have gained over my career history here to this fabulous care home and amazing team - exciting times ahead!


Aneta

Aneta Binkiewicz

Job Title: Dementia Care Manager

Joined: 2008

I joined the Weybridge team in 2008 and I have many years of experience in the care sector. At Signature, I have worked as a Care Assistant, progressing to a Senior Care Assistant, before moving into the Wellness Department supporting our Dementia community. In July 2018, I was promoted to become the Dementia Care Manager. In this role, I am responsible for all care staff, and the wellbeing of our residents. I find that I am most effective in supporting my team to deliver exceptional person-centred care for our residents. I aim to provide peace of mind to loved ones of residents who trust us. I’m very lucky to be part of an incredible team that are dedicated to continuously going above and beyond for our residents, ensuring their happiness and wellbeing is consistently met.


Paulina

Paulina Stock

Job Title: Residential Care Manager

Joined: 2022

I have over 16 years of experience working in the healthcare industry with different care homes in various positions from Care Assistant to Duty Manager. I have a real passion for person-centred care, providing the best care and environment for our residents as if they were my own family. Job satisfaction for me is interacting daily with my residents and seeing them happy. Without this, I would not have stayed in this industry for so long! As the Residential Care Manager at Signature at Weybridge, I feel very privileged to be able to bring my wealth of experience and hardworking ethic to such a prestigious, special residential care home.


Tatjana

Tatjana Chlystova

Job Title: Business Office Coordinator

Joined: 2008

I have been with Signature now since 2008, having previously worked in hospitality for some years. I began as a Housekeeping Assistant and progressed to managing a team where I found administration and organisation was something I enjoyed. I took up my Administrative Manager post in 2022 and have so far enjoyed every moment of it. My aim is to provide a quality of service to the business, residents, their loved ones and my colleagues. I like to approach my colleagues and each and every resident with the same enthusiasm and warmth as I’d show to family and friends. When time allows, I enjoy to travel, sometimes to unusual places, either within the UK or further afield. I enjoy nature, walking, sewing and spending time with my loved ones.


Jane

Jane Cox

Job Title: Wellbeing and Lifestyle Manager

Joined: 2018

For the majority of my working life, I worked in a corporate environment as a Customer Service Manager. In 2018, I had the opportunity to become a Wellbeing and Lifestyle Coordinator which was a huge transition but one I have never regretted. Having an absolute passion for the role, my focus every day is to make the residents happy albeit with music, crafts, exercise, minibus trips and sometimes just daily contact having a chat and a coffee. I believe activities are such an important part of daily living in our community. I have a great team and we are all committed to ensuring that every resident makes the most of each day. I am always open to new suggestions.