As soon as I walked through the front door, I knew I had found the right place for Dad
David G (Son of Resident)
The activities team work exceptionally hard to keep residents active, engaged and entertained
Kevin F (Son of Resident)
I do not feel as though I am a visitor in the home, I feel as though I am part of a family.
Joanne H (Daughter of Resident)
The home do have some protected times for meals, so residents can enjoy their meal fully,
however, visitors are welcomed any other time during the day.
The home love families and friends to take part in all aspects of life here at Tupwood Gate.
Free parking available on site.
Tupwood Gate Nursing Home has a Review Score of 9.9 (9.908) out of 10, based on 23 reviews in the last 2 years. Over all time Tupwood Gate Nursing Home has 37 reviews.
Review from Carl H (Son of Resident) published on 12 March 2025
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Reply from Sibusiso Busi Mudimbu, Manager at Tupwood Gate Nursing Home
Thank you for taking the time to share your experience of Tupwood Gate, and for your recommendation. It is our privilege to care for your Dad and support the family at an important time. Best wishes to you and the family.
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Review from Tina C (Daughter of Resident) published on 27 February 2025
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Reply from Sibusiso Busi Mudimbu, Manager at Tupwood Gate Nursing Home
Thank you for your kind words about Tupwood Gate. We are so pleased to hear of the positive experience you had with our caring and compassionate team. It was our pleasure and privilege to care for your Mum and support the family.
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Review from E W (Son of Resident) published on 21 February 2025
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Reply from Sibusiso Busi Mudimbu, Service Manager at Tupwood Gate Nursing Home
Thank you for taking the time to share your experience of Tupwood Gate, and for your recommendation. It was our privilege to care for your Mother and support the family at an important time.
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Review from A T (Friend of Resident) published on 21 February 2025
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Reply from Sibusiso Busi Mudimbu, Service Manager at Tupwood Gate Nursing Home
Thank you for taking the time to review Tupwood Gate. We're pleased to hear that you found the standard of staffing and care to be excellent. We know how hard it can be to make the decision to seek out a nursing home, and so are very happy to hear that you felt confident and reassured that Tupwood was the right place.
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Review from Illana C (Daughter of Resident) published on 13 December 2024
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Reply from Sibusiso Busi Mudimbu, Service Manager at Tupwood Gate Nursing Home
Thank you for taking the time to share your experience of Tupwood Gate, and for your recommendation. It was our privilege to care for your mum and support the family at an important time. Best wishes to you and the family.
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Review from Joanna M (Daughter of Resident) published on 22 August 2024
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Reply from Sibusiso Mudimbu, Registered Manager at Tupwood Gate Nursing Home
Thank you for taking the time to review Tupwood Gate. We're pleased to hear that you found the standard of care to be excellent. We know how hard it can be to make the decision to seek out a nursing home, and so are very happy to hear that you felt confident and reassured that Tupwood was the right place.
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Review from Lorraine W (Daughter of Resident) published on 8 August 2024
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Reply from Sibusiso Mudimbu, Service Manager at Tupwood Gate Nursing Home
Thank you for taking the time to share these kind words about Tupwood Gate. We are really pleased to hear that with the support of the home, you have been able to focus on your own health and wellness knowing your mum is in safe hands. Wishing you all the best for your continued recovery.
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Review from David M (Son of Resident) published on 6 August 2024
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Reply from Sibusiso Mudimbu, Service Manager at Tupwood Gate Nursing Home
It's wonderful to hear that your mum received such excellent care at Tupwood Gate. It's clear that the team's professionalism, friendliness, and kindness made a real difference during a difficult time. Thank you for sharing your positive experience.
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Review from H F (Wife of Resident) published on 18 June 2024
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Reply from Zwelani Ndlovu, Registered Manager at Tupwood Gate Nursing Home
Thank you for taking the time to leave a review for Tupwood Gate. We are so pleased to hear that your first experience of a respite break was a positive one - we thank you for choosing us to support your husband. We will pass on your kind comments to the team.
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Review from Sue W (Wife of Resident) published on 7 June 2024
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Reply from Zwelani Ndlovu, Registered Manager at Tupwood Gate Nursing Home
Thank you for taking the time to leave us a review, we are pleased to hear that your husband was happy and well cared for during his stay.
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Review from Janice C (Daughter-in-law of Resident) published on 25 March 2024
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Reply from Tully Gogotya, Deputy Manager at Tupwood Gate Nursing Home
Thank you for your kind words about the team here at Tupwood Gate, we are pleased to hear that our friendly staff are creating a warm and welcoming atmosphere for our residents and visitors.
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Review from Michele W (Daughter of Resident) published on 25 March 2024
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Reply from Tully Gogotya, Deputy Manager at Tupwood Gate Nursing Home
Thank you for taking the time to leave a review for Tupwood Gate. Its great to hear of the positive experience you continue to have with the team, and that your dad is happy here.
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Review from Mary P (Daughter of Resident) published on 19 March 2024
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Reply from Tully Gogotya, Deputy Manager at Tupwood Gate Nursing Home
Thank you for your kind words about Tupwood Gate. We are so pleased to hear of the positive experience you had with our caring and compassionate team, and that you felt part of the Tupwood Family. It has been our pleasure and privilege to care for your Mum and support the family.
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Review from Liane D (Daughter of Resident) published on 26 February 2024
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Reply from Zwelani Ndlovu, Service Manager at Tupwood Gate Nursing Home
Thank you for taking the time to leave a review for Tupwood Gate. We are pleased to have been able to support your mother through her recovery, and it is wonderful to hear the friendships she made during her stay with us.
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Review from R T (Daughter of Resident) published on 19 January 2024
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Reply from Zwelani Ndlovu, Service Manager at Tupwood Gate Nursing Home
Thank you for taking the time to review Tupwood Gate. It is wonderful to hear of your positive experience with the team and our home.
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Review from Elizabeth A (Daughter of Resident) published on 17 January 2024
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Reply from Zwelani Ndlovu, Service Manager at Tupwood Gate Nursing Home
Thank you for your kind words about Tuwpood Gate. Our team will be delighted to hear your comments on the high standard of care and warm welcome for visitors. It has been our privilege to care for your mother.
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Review from Mark C (Son of Resident) published on 11 January 2024
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Reply from Zwelani Ndlovu, Service Manager at Tupwood Gate Nursing Home
Thank you for taking the time to leave a review for Tupwood Gate. It has been our pleasure to care for your mother and we are happy to hear that you found the home and care was of a high standard.
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Review from Marian H (Niece of Resident) published on 26 September 2023
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Reply from Zwelani Ndlovu, Service Manager at Tupwood Gate Nursing Home
Thank you for your review of Tupwood Gate, it has been our privilege to provide support during this important time.
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Review from Tina N (Daughter of Resident) published on 18 July 2023
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Review from Linda M (Daughter of Resident) published on 13 June 2023
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Reply from Zwelani Ndlovu, Registered Manager at Tupwood Gate Nursing Home
Thank you so much for your kind words about Tupwood Gate! We are very proud of the high standard of care that we provide and it is lovely to hear of your positive experience.
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The Review Score of 9.9 (9.908) out of 10 for Tupwood Gate Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.908 for Tupwood Gate Nursing Home is calculated as follows: ( (248 Excellents x 5) + (25 Goods x 4) ) ÷ 273 Ratings = 4.908
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Tupwood Gate Nursing Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 23 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Jun 2018
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Job Title: Service Manager
Joined: 2024
I'm Busi and I joined Cygnet in 2003 as a care support worker. In the same year I was promoted to a senior care support worker and decided to complete my nurse training as a mental health nurse in Anglia Ruskin University. After completing the qualification, I returned to Old Leigh House to complete a preceptorship. After lots of training and building experience, I became the Registered Service Manager for the same service.
I then held a number of roles outside of the organisation to acquire more skills in nursing, including being a Registered Manager in a Nursing Home for the elderly. I returned to Cygnet in July 2020 as Service Manager at Old Leigh House. In 2024 I took on a new role as a Regional Manager where predominately supported Tupwood Gate Nursing Home, before becoming the Service Manager for Tupwood later that year.
Job Title: Deputy Manager
Joined: 2009
I joined Tupwood Gate in November 2009 as a registered nurse, I was made deputy manager in December 2021. I enjoy providing our residents with the support they need to make their lives as enjoyable and as comfortable as possible with the dignity they deserve.
I enjoy supporting the staff team and take staff welfare very seriously. The thing I like most about Tupwood Gate is the teamwork and inclusivity. Everyone is treated with fairness and respect. We feel empowered by Cygnet to step up when we need to.
Job Title: Registered Nurse
Joined: 2021
have been working at Tupwood Gate Nursing Home since November 2021. For most of my adult life I was employed in manufacturing, I studied engineering in the late 70s and early 80s. During a St. John First Aid course, I was inspired to consider a career change to nursing. I qualified as a nurse in 2014 having studied for a diploma at Surrey University.
Initially, I was employed in the acute sector before moving into adult rehabilitation and elderly frail care. Having been offered a position as a registered nurse at Tupwood Gate, I decided to commence working for Cygnet Health Care. What I like most about working at Tupwood Gate is that I get to know the residents and their families really well, something which has not always been possible in my previous nursing roles.
Working at Tupwood Gate is enjoyable: we have a good team here and the management is supportive of all staff. When I am not being a nurse I enjoy attempting cryptic crosswords, and visiting zoos and nature reserves, I have also been trying to learn Spanish for the last 30 years! I used to volunteer as a steward at Shakespeare’s Globe in London so theatre is another of my pastimes. Fun fact: my favourite animal is the Asian Short - Clawed Otter.
Job Title: Health Care Assistant
Joined: 2022
Hi, my name is Rahul and I am from Kerala in India. I have a BSC Nursing qualification from the Royal College of Nursing and I worked as a Registered Nurse for 2.5 years in India and 2 years as an emergency Nurse in the United Arab Emirates.
I joined Tupwood Gate in May 2022 as a healthcare assistant. I hope to progress soon to complete the exams required to work as a Registered Nurse in England.