Warrengate Nursing Home

2 The Warren, Kingswood, Tadworth KT20 6PQ
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9.3 35 Reviews
  • Warrengate Nursing Home, Tadworth
Warrengate

The home is situated in a quiet private road in the village of Kingswood and close to amenities.

Warrengate is registered for 40 residents, all having their own room and over half with their own wet room.

Their garden is suitable for those who use a wheelchair and those who like to walk with purpose. Specially chosen plants stimulate the senses and seating areas.

A person centred approach to care is the aim to enable the residents to maintain their current skills as long as possible. The high standard of care is maintained by regular auditing and observations of care from the Registered Manager. All staff have undergone training in Positive Behaviour Support to manage those with complex and challenging behaviours.

Meals are cooked daily with fresh ingredients by a permanent chef. Choices are available at each meal.

GP house calls are requested when required. They also have a community dentist, optician, podiatrist who visit regularly.

Community Physiotherapists, Occupational Therapists, Speech and Language Therapists (SALT), Palliative Care Specialists, Tissue Viability Nurse Specialists and Parkinson's Nurse Specialists are all available too.

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Care Provided by Warrengate Nursing Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Biju George (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (36)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2013
    • Number of floors: 2

Funding & Fees Guide for Warrengate Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,600 – £2,000
    • Self-Funded Residential Dementia Care £1,600 – £2,000
    • Self-Funded Nursing Care £1,600 – £2,000
    • Self-Funded Nursing Dementia Care £1,600 – £2,000
    • RESPITE Self-Funded Residential Care £1,600 – £2,000
    • RESPITE Self-Funded Residential Dementia Care £1,600 – £2,000
    • RESPITE Self-Funded Nursing Care £1,600 – £2,000
    • RESPITE Self-Funded Nursing Dementia Care £1,600 – £2,000

  • Charges outside of weekly fees will occur if you require the services of the hairdresser, chiropodist, private physio or to purchase anything when out on trips.
  • (these prices are only a guideline, please contact Warrengate Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Warrengate Nursing Home Reviews (35)

Total of 35, showing 1-20
9.3

Warrengate Nursing Home has a Review Score of 9.3 (9.322) out of 10, based on 6 reviews in the last 2 years. Over all time Warrengate Nursing Home has 35 reviews.

Overall Experience

  • 26
  • 9
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Date Published

35
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2
6
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Review from Mandi B (Daughter of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as you walk through the front door you are made to feel so welcome. All the staff are so lovely towards the residents and family members you really feel like home from home.
Food is all homemade and a choice is always available. Can't recommend this home enough.

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Review from John C (Husband of Resident) published on 13 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful for the care and support Warrengate give to my wife, who has dementia. They are kind, caring and provide a safe 'home from home' for her. The staff and management are lovely and very supportive, both to my wife as a resident and also to our visiting family members. No task or request
is too much and they are incredibly thoughtful, friendly and compassionate.
I am also incredibly grateful for the extra time I am having with my wife that we would not have had if she had remained in hospital after an illness. Thank you, Warrengate, I cannot recommend you enough.

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Review from Karen S (Daughter of Resident) published on 21 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with Warrengate. The care they provide is excellent and focused upon the residents and the staff communicate and keep the resident's family fully informed on all matters. There is a friendly welcome and staff are always happy to help and provide support. The ratio of staff to
residents appears to be high and there have been a number of interactive activities and events for the residents and the families were welcome and encouraged to attend. My father has settled in well within the home and his care is outstanding, he is encouraged and participates to the best of his ability in as many activities as he can.

Reply from Cassie Wills, Marketing and Wellbeing Manager at Warrengate Nursing Home

Thank you for your kind review. We are so pleased your father and family enjoyed our activities and events, we are planning many more and look forward to seeing you soon!


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Review from Jack H (Brother of Resident) published on 13 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been treated so well she has clearly come to see Warrengate as her home where she is actively involved in many activities.
My sister was asked to leave a previous home as disruptive but the care at Warrengate has resulted in my sister being a more happy resident. She no longer wants
to escape and feels secure at Warrengate.

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Review from Philip J (Husband of Resident) published on 11 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home takes excellent care of my wife, who has advancing dementia. The food is very good compared to other homes that I have been involved with. Nothing is too much trouble for the staff. There are lots of organised entertainment and things for the residents to join in with, if they wish.

Reply from Cassie Wills, Marketing and Lifestyles Manager at Warrengate Nursing Home

Thank you for your kind words. We are very proud of the home we have created and are so pleased to be part of your wife's care journey.


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Review from Sian W (Daughter of Resident) published on 12 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so pleased we managed to get Mum into Warrengate a few years ago, she has been so happy there and is very well cared for. There are always activities going on, and regular outings, not that mum takes part in many, but she has done in the past. Thank you all for the hard work you do at the nursing
home.

Reply from Cassie Wills, Marketing and Lifestyles Manager at Warrengate Nursing Home

Thank you so much for your kind words, I have passed them on to the team. We are so pleased to hear that we are making a difference to Mum and it is our privilege to be part of her care journey.


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Review from Anthea W (Wife of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was invited to attend a three-course dinner on St Valentine’s Day. The staff worked so hard to make it such a special occasion. The dining was set out with festive balloons, separate tables decorated with scattered hearts on tablecloths, also flowers on individual tables. The food was amazing, generous
helpings and so tasty. I even had a glass of alcohol. Prior to the dinner, there was a disco where we danced and sang with the residents and carers. Such a wonderful memory, thank you so much.

Reply from Cassie Wills, Marketing and Lifestyles Manager at Warrengate Nursing Home

Hi Anthea, we are so pleased to hear how much you enjoyed our Valentine's day celebrations, and we are grateful to have such wonderful family members who will come and share these moments with us all.


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Review from Clare R (Daughter of Resident) published on 19 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad is very unwell and heading into end of life. All the staff have and still are very understanding and caring with him and our family. They don't just look after him they they look after us too.

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Review from S L (Daughter of Resident) published on 4 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A friendly team that works hard. The manager and nurses are extremely approachable and all staff are friendly. The nurses are responsive and on hand to answer any questions. Any issues we have had have been resolved effectively. The activities coordinators are very good and understand dad's needs.

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Review from S K (Daughter of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the care home are wonderful. They treat my mother with dignity and respect. This helps to make me feel she is safe and in a place where people genuinely care about her - this was particularly important over the last few years when I was not able to see her as often as I would have liked
due to covid.

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Review from K W (Daughter of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Warrengate Nursing Home has looked after my mum for 18 months. I feel extremely lucky that Mum got placed here. They have managed her challenging behaviour expertly and have treated Mum, despite her aggression, with compassion. The communication to keep me updated has been professional and timely. They
have made visiting with restrictions as easy as possible and all staff always made me feel very welcome. Now we can go inside I have found the home to be a happy and inviting environment, especially the garden. When I have unexpectedly requested to visit Mum's room it has been spotless and the clothes etc very tidy. Whilst all the staff are dedicated and hardworking, I particularly want to mention the activities team. They are brilliant. Always lots going on and when I’ve spoken to them they show they know Mum really well. Mum has gained weight so I can see the food is good also. Hope this review helps someone making a difficult decision.

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Review from Linda L (Wife of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in this care home for four years. We as a family are very pleased with the service and the care that he receives. The care home is very good the staff are very kind and polite and wouldn’t want him to live anywhere else.

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Review from Susan R (Wife of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in this home for a few years now and has always had the best care I could hope for. The staff are wonderful to my husband, me and our family. Warrengate has a beautiful garden to sit in. Everything about this home is excellent.

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Review from Bill G (Relative of Resident) published on 25 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad entered the care home in March 2020 after a double stroke requiring full nursing care. The care staff provided first-class care and attention to Dad and provided facetime links to the family. Dad has built great relationships with his nurses, trusting them as did we, the family. The pandemic caused
issues with visiting but the activities kept Dad amused, including summer BBQ in the lovely garden. The care staff and management worked with the family in what was a time limiting situation to ensure Dad's every comfort was catered for. His end of life palliative care and the dignity afforded him resulted in his death in January 2021. The staff know how much they mean to us and we will be looking to place Mum in the home in due course, with her Altzeimers worsening. If you are looking for a good residential home for your loved one then look no further as Warrengate is a Five Star care home and supports my full recommendation.

Reply from Yasheen Rajan, Director at Warrengate Nursing Home

Thank you for your very kind words and your support - it means so much to the team.


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Review from Lorraine J (Daughter of Resident) published on 16 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Warrengate is an extremely well run, compassionate and caring home. All staff are happy, warm, kind and continuously demonstrate expert knowledge in Dementia Care. They are gentle, patient and understanding when caring for residents, very visible and always seek to involve residents in conversation
and activity. There is a real homely atmosphere, rather than the institutional feeling of many care homes.
Following a traumatic short stay in another Dementia Care Home which did not understand her needs, Warrengate has been a total contrast and has totally restored my faith in excellent Dementia Care. My mother has challenging behaviour at times and the staff are always fantastic in managing her with kindness and dignity. I feel she is safe and genuinely cared about.
Staff are extremely knowledgeable in Dementia and Mental Health Care and are excellent advocates for residents. There is a GP who visits weekly and works well with the home.
Happy home staffed by lovely caring people.

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Review from Jane V (Daughter of Resident) published on 11 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The attention given to the residents care is extremely good. Unfortunately, the noise in the lounge is rather too loud for my mother. She prefers quieter areas in the home, but cannot move about on her own to change her location.

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Review from J C (Daughter of Resident) published on 4 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Warrengate Nursing Home are very caring and great at dealing with my father who can at times be very challenging.

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Review from P P (Son of Resident) published on 20 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No complaint. Staff friendly and very helpful. Mother looks a lot healthier since she has come and is living here, very pleased.

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Review from Nicky W (Daughter of Resident) published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's care at Warrengate has been fantastic. The staff are very friendly, professional and welcoming. They keep us fully up to date with how mum is doing and she is very happy and comfortable here. The staff are incredible and there is nothing I can fault them on. They do so much to make sure they are
kept occupied and busy.

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Review from Erica H (Daughter-in-law of Resident) published on 4 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are amazing. The change in my father in law since he came here is amazing, which is all down to the care he now receives. He is now much more aware of where he is and understands what he can do to help himself, which is down to the encouragement of the staff. Every staff member I have met is kind
and caring and its very clear that they love their jobs. Nothing is too much trouble.

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Current Review Score: 9.3 (9.322)

Overview of Review Score

The Review Score of 9.3 (9.322) out of 10 for Warrengate Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.972 for Warrengate Nursing Home is calculated as follows: ( (69 Excellents x 5) + (2 Goods x 4) ) ÷ 71 Ratings = 4.972

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.35 Points relating to the number of positive Reviews for Warrengate Nursing Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 6 Positive Reviews ÷ 8 = 0.75

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

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Biju George

Job Title: Registered Manager

Biju graduated as a nurse in India before coming to the UK. In India, the elderly are the most important part of the community. They are to be respected and listened to and Biju tries to bring that ethos to the forefront of care at Warrengate. The home looks after incredibly complex clients and is often able to take residents which other homes wouldn’t. As a manager, Biju really tries to empower the team so they can grow in their roles. There is a lot of importance placed on good communication and making sure everyone is involved in the direction of the home.


Frequently Asked Questions about Warrengate Nursing Home

What types of Care is Warrengate Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Detention Under Mental Health Act are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Warrengate Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Warrengate Nursing Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Warrengate Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Warrengate Nursing Home to the centre of Tadworth?

1.3 mile(s) as the crow flies, distance by road may be significantly further.