Warrengate Nursing Home

2 The Warren, Kingswood, Tadworth KT20 6PQ
Submit a Review
9.3 35 Reviews
  • Warrengate Nursing Home, Tadworth
Warrengate

The home is situated in a quiet private road in the village of Kingswood and close to amenities.

Warrengate is registered for 40 residents, all having their own room and over half with their own wet room.

Their garden is suitable for those who use a wheelchair and those who like to walk with purpose. Specially chosen plants stimulate the senses and seating areas.

A person centred approach to care is the aim to enable the residents to maintain their current skills as long as possible. The high standard of care is maintained by regular auditing and observations of care from the Registered Manager. All staff have undergone training in Positive Behaviour Support to manage those with complex and challenging behaviours.

Meals are cooked daily with fresh ingredients by a permanent chef. Choices are available at each meal.

GP house calls are requested when required. They also have a community dentist, optician, podiatrist who visit regularly.

Community Physiotherapists, Occupational Therapists, Speech and Language Therapists (SALT), Palliative Care Specialists, Tissue Viability Nurse Specialists and Parkinson's Nurse Specialists are all available too.

Show Warrengate Nursing Home on the Map

Care Provided by Warrengate Nursing Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Biju George (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (36)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2013
    • Number of floors: 2

Funding & Fees Guide for Warrengate Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,600 – £2,000
    • Self-Funded Residential Dementia Care £1,600 – £2,000
    • Self-Funded Nursing Care £1,600 – £2,000
    • Self-Funded Nursing Dementia Care £1,600 – £2,000
    • RESPITE Self-Funded Residential Care £1,600 – £2,000
    • RESPITE Self-Funded Residential Dementia Care £1,600 – £2,000
    • RESPITE Self-Funded Nursing Care £1,600 – £2,000
    • RESPITE Self-Funded Nursing Dementia Care £1,600 – £2,000

  • Charges outside of weekly fees will occur if you require the services of the hairdresser, chiropodist, private physio or to purchase anything when out on trips.
  • (these prices are only a guideline, please contact Warrengate Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Warrengate Nursing Home Reviews (35)

Total of 35, showing 21-35
9.3

Warrengate Nursing Home has a Review Score of 9.3 (9.322) out of 10, based on 6 reviews in the last 2 years. Over all time Warrengate Nursing Home has 35 reviews.

Overall Experience

  • 26
  • 9
  • 0
  • 0
  • 0

Date Published

35
0
2
6
29

Review from Richard C (Son of Resident) published on 4 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my father came here, he was isolated emotionally and physically. That has all changed due to the intense care he has received by the fantastic staff. He is always very clean in both himself personally and environmentally. The care and attention is first class, delivered with both respect and empathy.
The staff have gone to great lengths to get to know who he is, both present version and very importantly who he was before becoming ill.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine K (Daughter of Resident) published on 26 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Warrengate for over a year. Mum can be extremely challenging in her behaviour. All the staff are supportive and do their best to help mum. Our family is very happy with everything here. There was an issue with mum's clothes which was raised with the staff and was dealt with. I would
have no hesitation in recommending Warrengate to family and friends.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann H (Wife of Resident) published on 24 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has lived at Warrengate Nursing Home since November 2016. He has been well looked after. The staff are gentle and caring as my husband has deteriorated. The nurses and carers have been very kind to me as him. I would recommend Warrengate Nursing Home for someone who has Alzheimer's. I looked
after my husband for almost 11 years and know how hard it can be so he needed a gentle type of caring and got it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Josephine B (Sister of Resident) published on 23 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I recommend Warrengate Nursing Home. All staff are excellent, special kind of people. COmmunication between all, themselves, residents and visitors. Very comforting.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rob C (Son of Resident) published on 23 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother receives extremely good care at Warrengate Nursing Home. Staff are extremely patient and kind. My mother can prove difficult at times but is dealt with in a very caring way distracting her when needed. Every attempt to get her to join in activities but respect her if doesn't want to.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mitch T (Daughter of Resident) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always smiling and welcoming. Although my dad has advanced dementia he seems content and happy at Warrengate Nursing Home. He is always treated with empathy and respect. The food always looks excellent and dad eats well and enjoys it. His room is always clean and tidy and clothes are clean.
The staff and carers are absolute angels, a credit to Warrengate. I am in no doubt that my dad is in the best nursing home there is with the best staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jonathon H (Stepson of Resident) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always experienced a kind, comforting and attentive group of staff, without exception. The level of professionalism, empathy and care can only be described as exceptional.


Thank you to you all.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lorraine T (Daughter of Resident) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Entertainment is brilliant Monday to Friday. Nothing at weekends.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lauretta M (Wife of Resident) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always find this home very friendly, always kept very clean. Staff are always helpful and caring whenever I visit, there are always cleaners cleaning in rooms and corridors.


Plenty of activities going on. Very well organised. Office staff are very efficient.


Cooks in the kitchen - very good food

is served up, understanding to each individual's need.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maureen S (Widow Widower) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found all staff on my visits extremely helpful and was impressed with the way residents were treated according to their individual needs and abilities. The end of life care was also excellent and I was kept well informed and treated with sympathy by all members of staff at all times.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gillian G (Daughter of Resident) published on 28 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting Warrengate Nursing Home always fresh and clean. Staff are helpful and friendly. Mum always clean and cosy. Always thing going on.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carolyn B (Wife of Resident) published on 23 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Under the present management, the level of care, treatment and friendliness has been excellent at all times. The carers are always cheerful, kind and considerate. The meals are interesting and varied and are enjoyed, as are the puddings. The kitchen staff are always friendly and helpful. The cleaners
too are cheerful and friendly. The office secretary is always welcoming, cheerful and very friendly. The overall standard of Warrengate Nursing Home has improved under the excellent management who is always approachable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Glyn H (Daughter of Resident) published on 22 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

An excellent, well-run, specialist dementia care home. The team have worked tirelessly to settle Mum and care for her with dignity. She has late-stage dementia and needs round the clock care for a range of issues. A special mention is The Nursing Home Manager who is an excellent advocate for Mum and
her family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from CH (Daughter of Resident) published on 14 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since moving Mum to the home at the beginning of July 2016, the staff have been very kind and friendly towards her. The subsequent difficulty with her hearing has been dealt with by all the members of management and staff with utmost kindness and consideration.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marjorie H (Wife of Resident) published on 10 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault Warrengate Nursing Home my husband has been in Warrengate since Nov 2015, myself and family have gone at different times, the carers are so good with each one in the home. I've been at meal times, early morning, they're washing floors, changing beds, they have had two BBQ's this year
out in their lovely gardens, it just feels like home from home. They always have a smile when you visit even though there are some difficult days, I wish I could reward them in some way. You only read about the not so good homes, not the ones that are good, the manageress, also the owner finds time to talk to all in the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.3 (9.322)

Overview of Review Score

The Review Score of 9.3 (9.322) out of 10 for Warrengate Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.972 for Warrengate Nursing Home is calculated as follows: ( (69 Excellents x 5) + (2 Goods x 4) ) ÷ 71 Ratings = 4.972

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.35 Points relating to the number of positive Reviews for Warrengate Nursing Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 6 Positive Reviews ÷ 8 = 0.75

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

No image found

Biju George

Job Title: Registered Manager

Biju graduated as a nurse in India before coming to the UK. In India, the elderly are the most important part of the community. They are to be respected and listened to and Biju tries to bring that ethos to the forefront of care at Warrengate. The home looks after incredibly complex clients and is often able to take residents which other homes wouldn’t. As a manager, Biju really tries to empower the team so they can grow in their roles. There is a lot of importance placed on good communication and making sure everyone is involved in the direction of the home.