Review from P H (Brother of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience

My sister was treated with dignity throughout her last illness, and in my personal opinion could not have spent her final weeks in a better environment.
The matron and staff could not do enough, nothing was too much trouble.
As well as providing wonderful care to the resident, they are a tower of

strength to the relatives.

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Review from Cherry C (Daughter of Resident) published on 8 March 2017
Submitted via Website • Report

Overall Experience

My mother spent the last 6 months of her long life (97 years old in February 2017) in Wray Common where she was treated with great respect and with much affection. She was kept as comfortable as possible throughout her stay and enjoyed the friendly atmosphere that exists there. Her health and well-being

actually improved significantly in the first few months of her residence and I can't think of a better way for her to depart this life. Many thanks to them for making a worrying and emotional time easier to bear.

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Review from S HB (Daughter of Resident) published on 1 March 2017
Submitted via Postal Card • Report

Overall Experience

All staff were very helpful, compassionate and kept us up to date regarding mum's health during her time at Wray Common.
They looked after mum very well and the nursing home had a lovely, friendly atmosphere.
In particular, the matron was warm, friendly, informative and compassionate.

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Review from Sharon P (Daughter of Resident) published on 6 February 2017
Submitted via Website • Report

Overall Experience

As a carer myself I can honestly say I was extremely pleased with the excellent care my late father received from this Nursing home, the staff were very friendly and always very supportive to us as a family and believe me we are a very big family and we were with our dad every day and the staff always

made us welcome. My dad was very happy in this home right until the end when my dad sadly passed away. I was extremely impressed with all the staff they were all very considerate thank you Wray Common staff you should all give yourself a massive pat on the back.

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Review from Roger P (Husband of Resident) published on 13 January 2017
Submitted via Postal Card • Report

Overall Experience

My wife spent the last 2 weeks receiving end of life care. She was treated with dignity and kept as comfortable as possible. She was provided with the appropriate medication when needed and in a timely fashion. She finally passed away peacefully.

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Review from Dianne N (Daughter of Resident) published on 12 January 2017
Submitted via Website • Report

Overall Experience

We recently had to make the very difficult decision that it was time for our dear Dad to leave his home and to be cared for in a nursing home. Although we knew he was near the end of his 90 years he needed 24-hour nursing care. It's a very emotional choice that you have to make at a time when you are

feeling sad and low. We chose Wray Common Nursing Home and what a great choice it was. Dad was looked after by Nurses and staff second to none.

They treated him with total dignity and respect. The matron and all of the amazing staff always had time for our Mum and us each day we visited giving us total support which meant a lot. The matron was there even on Christmas morning when it was her day off. This shows absolute commitment and care for the residents. We can not recommend Wray Common Nursing Home enough. Thank you to you all so much for making our Dad's last days as comfortable as possible.

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Review from J B (Daughter of Resident) published on 25 November 2016
Submitted via Postal Card • Report

Overall Experience

The staff were kind, caring and friendly. If we had any concerns they would listen to us and try and implement the request. The food was very good and there were a wide variety of activities to choose from.

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Review from Helen B (Daughter of Resident) published on 12 September 2016
Submitted via Postal Card • Report

Overall Experience

After seven weeks in hospital our mother came to Wray Common Nursing Home to spend her final days. We knew as soon as we spoke to the manager and matron that this was the place for her to come to. They were honest and clear with us from the start. This was a huge relief after the inconsistency of treatment

for mum in hospital. Everything was sorted by the matron until mum died. Very experienced and efficient. We know mum was checked constantly day and night despite being in her final days. All the staff were pleasant and kind, but most of all, respectful of our needs and those of our mum's.

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Review from Stephen L (Nephew of Resident) published on 20 July 2016
Submitted via Website • Report

Overall Experience

On each occasion we have visited my uncle he has looked happy and well cared for. The staff are all very kind and treat the residents with respect and good humour. They regularly provide the residents with activities to entertain and stimulate them. I would have no hesitation in recommending this care

home to anybody looking for a suitable place for their relative.

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Review from Robert (Nephew of Resident) published on 23 June 2016
Submitted via Website • Report

Overall Experience

Despite failing health my aunt seemed genuinely content and enjoying life in her final days and was planning for her approaching 97th birthday celebartions. The staff were caring, attentive and proactive in keeping me informed about my aunt's state of health. I have no hesitation in recommending Wray

Common Nursing Home to anyone seeking a caring environment for their friends or relatives.

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Review from Janet A (Daughter of Resident) published on 8 June 2016
Submitted via Website • Report

Overall Experience

My Father received excellent care from the staff at Wray Common Nursing home. Sadly he was not there very long but they were very supportive and kind to Dad and the family during the time he was there. I can not recommend this home highly enough.

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Review from David P (Son of Resident) published on 30 May 2016
Submitted via Website • Report

Overall Experience

We were lucky to find and have my father transferred to Wray Common for the last 2 weeks of his life. It is hard to explain how much we appreciated the help, support and exceptional care staff gave to my father and family during this time. We were always made to feel welcome and nothing was too much

trouble for the staff. The facilities are excellent, his private room was clean, quiet and decorated to a high standard. The food and afternoon tea and cake comes highly recommended.

This is not just a nursing home, it is a home from home. The only regret with Wray Common is that we wish my father could have spent longer there. Finally, many thanks goes to the Matron. She was supportive throughout and always made time to listen to our concerns and provide updates as to my Dad's health.
On the day he died we couldn't have wished for more as she was there to support my mother, sister and myself and we will never be able to thank her enough for everything she did for my father.

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Review from Veronica B (Daughter of Resident) published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience

Both my parents are living in this home. My father is bedridden and needs nursing as well as general care. My mother has lost her short term memory. Either my brother or I visit every day. I particularly like that we can go at any time. We often go to visit our mother only to find she is busy with some

activity. All the staff are very friendly and kind. Matron sits in the middle always available and I'm sure aware of everything that happens. The food is excellent. All the clients seem happy and engaged. I thoroughly recommend this home.

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Review from Jo H (Daughter of Resident) published on 31 March 2016
Submitted via Postal Card • Report

Overall Experience

I moved mum from another care home as I had become disappointed with her care, I could not have been happier with the welcome we received from Wray common. The staff are wonderful and I have seen a vast improvement in my mums health and happiness. I cannot recommend them enough.

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Review from Pips (Daughter of Resident) published on 23 February 2016
Submitted via Website • Report

Overall Experience

My mother spent 7 months at Wray Common having moved in after a diagnosis of Motor Neurone Disease. She had a very pleasant room and was treated from start to finish with the utmost care, kindness and respect. The staff all worked hard to keep up with fast moving pace of this relentless disease and

did their very best to ensure my mother felt in full control of all her care, trying hard to communicate and spend time with her when speech became harder. All members of the team knew her name and we as daughters felt we came to know many of the carers and nurses individually. They were kind and always had the time to discuss my mother's care whether on the phone or in person. We all felt welcome to visit any time and the home felt well supervised and safe with all visitors recorded, not always the case. The ratio of nursing staff was high and especially towards the end they worked effectively with the hospice to ensure my mother's comfort and dignity. Thanks to all staff!

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Review from N P (Brother of Resident) published on 12 February 2016
Submitted via Postal Card • Report

Overall Experience

My sister has been dying with MND, she has been so well cared for and I cannot praise the staff too highly, always cheerful and friendly. I know my sister, despite the awfulness of the disease, that she has been cosseted and made to feel she has dignity in her dying. She chose to come to Wray Common

having had experience in one other home which, although very smart, did not have the ambience of caring and comfort that she sought. Thank you for everything you have done for her.

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Review from Malcolm P (Brother of Resident) published on 12 February 2016
Submitted via Website • Report

Overall Experience

Not only was the care given by the nursing staff, carers and the others professionals excellent it was humane, compassionate and caring. When my sister died many of the staff cried with us and consoled and hugged us. My sister was always treated with respect and the staff were always willing to go

the extra mile. I and my family feel that my sister could not have had a better Nursing Home for the last 8 months of her life.

PS I have rated the Activities as Good but I should make clear that I never had any direct experience with them as my sister was largely bed ridden. Equally my sister had a lovely room (view on garden, south exposure etc but I really never visited any of the other rooms).

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Review from Jackie G (Daughter of Resident) published on 3 February 2016
Submitted via Website • Report

Overall Experience

We were extremely happy with this care home, my mum was cared for so well, the staff are really kind and caring, matron is lovely, also very compassionate. I felt mum was always safe and never lonely when we left her from a visit. The afternoon entertainment sessions are great too. Lovely rooms, I liked

to visit in the afternoons as tea and cake together was a real bonus! I would not hesitate to recommend Wray Common to anyone looking for somewhere special for their loved one to live. My mum was so happy and comfortable, we will miss visiting there!

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Review from Pat A (Wife of Resident) published on 3 February 2016
Submitted via Postal Card • Report

Overall Experience

My husband is receiving good care. The staff also show care for my own needs and emotions. The rooms are spacious withy a pleasant outlook.

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Review from P D (Niece of Resident) published on 28 January 2016
Submitted via Postal Card • Report

Overall Experience

Very kind, caring and patient staff who worked hard to make my aunt's last days comfortable. She thought she was in 'some kind of hotel', and commented that the 'maids' were very attentive.

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Wray Common Nursing & Residential Home

Care Provided by Wray Common Nursing & Residential Home

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