Wray Common Nursing & Residential Home

Wray Common Road, Reigate RH2 0ND
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9.8 114 Reviews
  • Wray Common Nursing & Residential Home, Reigate
Wray Common Nursing Home with its English garden setting and wealth of charm and character is situated in a quiet residential area of Reigate, Surrey.

Nursing Care, Comfort and Friendship in a 'Home from Home' atmosphere are an essential part of the very high Nursing standards provided. Registered Nurses and care assistants are selected not only for their experience and Nursing skills but also for the warmth of personality they bring to the home. The welfare of patients is catered for twenty four hours a day, by professional and trained staff, under the supervision of the highly qualified Matron in charge.

All Rooms, are centrally heated, tastefully decorated and furnished to enhance the light airy atmosphere of the home. A day longe provides a regular meeting place with colour television for residents viewing pleasure. If desired they may also have a television set for private viewing in their own room.

Recognising that some residents prefer privacy and some companionship, there are both single and twin bedded rooms on either the ground or first floor, with an accompanied lift available. Some residents like to have familiar objects with them and are very welcome to bring personal possessions, such as a favourite table or chair and ornaments for their own room.

Meals are taken in pleasant dining rooms, or if desired in the resident's own room. Chefs take pride in the variety and quality of their cuisine. Tempting meals are provided and special dietary needs and personal preferences are also catered for whilst maintaining a well balanced and nutritious menu.

Care workers nderstand the very individual needs of all residents and offer a variety of professional services including Chiropodists, Optician and Hairdresser on a regular basis. A General Practitioner visits regularly and as required. All religions can be catered for with visits from various Ministers.

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Care Provided by Wray Common Nursing & Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Dovestone Estates Ltd
  • Person in charge
  • Suroj Aryal (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (52)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Wray Common Nursing & Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • Self-Funded Residential Dementia Care from £1,450
    • Self-Funded Nursing Care £1,540 – £1,680
    • Self-Funded Nursing Dementia Care £1,540 – £1,680
    • RESPITE Self-Funded Residential Care from £1,450
    • RESPITE Self-Funded Residential Dementia Care from £1,450
    • RESPITE Self-Funded Nursing Care £1,540 – £1,680
    • RESPITE Self-Funded Nursing Dementia Care £1,540 – £1,680
  • (these prices are only a guideline, please contact Wray Common Nursing & Residential Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site


Wray Common Nursing & Residential Home Reviews (114)

Total of 114, showing 101-114
9.8

Wray Common Nursing & Residential Home has a Review Score of 9.8 (9.791) out of 10, based on 27 reviews in the last 2 years. Over all time Wray Common Nursing & Residential Home has 114 reviews.

Overall Experience

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Date Published

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Review from Mike C (Son of Resident) published on 28 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been extremely pleased with the care and attention Mum has received since she has been at Wray Common, particularly since Dad died in 2014.
Apart from the expected standard of care we have been really impressed by the friendliness, helpfulness and support given by all the staff not only to
Mum but to us as well.
The rooms are comfortable and the food certainly seems good. Mum certainly enjoys everything she eats. A particular effort is made for birthdays and festive occasions when the kitchen staff certainly produce some amazing cakes and party food.
Nursing staff are always on duty and very helpful and caring, calling in the doctors or other services whenever appropriate.
The carers always have a kind word and all the residents are always addressed by their first names.
We have been impressed by attention given to keeping the residents as active and interested as possible with organised activities every day in the week and with other entertainers some weekends.


Very happy that Mum is well looked after. Good value for money..


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Review from Kim H (Niece of Resident) published on 13 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care my aunt received was always very good. Staff are professional and attentive. The public areas in the home are good areas for residents to sit- away from their rooms. I was very pleased with everything provided, from food to personal and medical care. Activities are encouraged to take
part. My only concern is that I feel that the reception should be by the front door as two residential rooms are by the door and although visitors are seen via cameras link- a personal barrier would be better.

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Review from Sarah S (Daughter of Resident) published on 30 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum spent several years at the home, she had many challenges which the home dealt with really well, with great patience giving excellent care. The home is homely and very clean, all staff working to make it a nice place to be, from the cleaners, entertainment staff and carers and medical team. You
are always made welcome whatever time of day or night, this really came through when my mother died as the ripe old age of 97! they were there for me as well as mum, which was really lovely at this difficult time. I wouldn't hesitate to recommend this home, as they are truly a lovely team of people working there.

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Review from Robertt A (Son of Resident) published on 10 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care and support in my fathers last few weeks of life was excellent and the care shown by the nursing team was also outstanding. I would recommend this care home to any one, with the knowledge that you can feel safe, that your loved ones are in good hands.

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Review from Alison B (Daughter of Resident) published on 3 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my dad was taken ill, it was realised he needed nursing care. I visited several homes to try to find a good match. There were home I could not imagine my dad in, so I was so relieved to find Wray Common. They were welcoming, organised and calm. The room they offered my dad was well appointed. The
staff were vigilant about my dads needs and did their best to make him comfortable in the last few weeks of his life. The staff were never too busy to answer our calls and queries. Wray Common made a sad difficult time a little bit easier to cope with, knowing dad was being really well cared for.

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Review from Susanne R (Friend of Resident) published on 2 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having tried other Nursing Homes my 75 year old friend with MND has chosen to spend her last days at Wray Common Nursing Home. The staff have looked after her, giving her dignity and caring for her every need. The matron has been warm and friendly and thoroughly professional. She has communicated well
with my friend and foreseen the difficulties that will arise in the next stages of her illness. The staff are always very friendly and are keen to help the patient and her visitors. There is a cheerful, personal atmosphere in the home. My friend has been assured that the nursing staff will be able to look after her until her death. Despite some of the limitations of the building I would warmly recommend Wray Common for its care and the personalised treatment for my friend.

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Review from Vivien C (Daughter of Resident) published on 6 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother received was carried out with such grace and thoughtfulness and I will be ever grateful she was happy at Wray Common.

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Review from R G (Daughter of Resident) published on 25 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since we moved my mother from another nursing home, the improvement has been very noticeable. Whilst she is immobile she is more relaxed and content. All the staff are very helpful and friendly and they look after her very well which is a huge comfort to me and my family.

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Review from SF (Son of Resident) published on 24 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have every confidence (and take much comfort) in the quality of care and attention provided by all the staff.


The facilities required for the level of care needed by my mother (who is chair/bed bound) are excellent and she is much more contented since coming here.


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Review from Denise M (Daughter of Resident) published on 7 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided for my Mum during her stay at Wray Common was second to none. The Matron and staff were always on hand to answer any of our questions, and ensured that all my Mum's needs were met. I cannot praise the staff highly enough, they are all
a credit to their profession.

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Review from Alan B (Son of Resident) published on 3 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care given to my mother for the last few months of her life. All staff treated her with dignity and respect. The atmosphere of the home is welcoming and loving. Thank you all so much.

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Review from Debbie W (Daughter of Resident) published on 4 August 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting various nursing homes, we decided on Wray Common because of the superb high standard of care . All of the staff go out of their way to ensure a happy, loving & secure atmosphere for both residents, families & friends. The day to day running of the home is of an exceptionally high standard.


In

this traumatic time, the matron & the nursing staff have exceeded our expectations. We are reassured that she is in a safe, secure & caring home .....by far the most suitable place for her.

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Review from Caroline S (Niece of Resident) published on 4 August 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Aunt is staying for a couple of weeks so her home can adapted to her needs. I cannot fault the care that all the staff have shown her and the way they have kept me informed. Within her short stay she has been able to improve her mobility and feel she will be better able to cope when she returns
home.

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Review from Pat E (Daughter of Resident) published on 3 August 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Last year Mum spent a weekend of respite care at Wray Common Nursing Home, which she thoroughly enjoyed. So when she suffered a medical crisis and we had to choose a permanent place at a Nursing Home, the choice was easy. She has her own good-sized, en-suite, room, which includes bed with ripple mattress
(she developed two pressure sores during her stay in hospital), easy chair, chest of drawers, bed side chest, large built-in wardrobe, commode and a chair for a visitor. The room has several pictures fixed to the walls, but she has also been able to hang up pictures of her own; we were also encouraged to provide small furniture to display some of Mum's own ornaments and photos.
During the day Mum has breakfast in her room and is then helped to get up and dressed, then is taken downstairs to one of the two main day rooms. There she is involved in the communal entertainment activities, which include quizzes, painting, cooking, flower arranging, and singing. She has her lunch and afternoon tea downstairs before being taken back to her room for her light supper, and then bed.
Mum is very happy here and enjoys the mix of time with others and time alone. She is able to choose the balance herself. Some residents choose not to join the others downstairs, and all wishes are respected.
Friends of mine have suggested that we do unexpected visits to the home at different times of the day to see the quality of care across the day, but personally I don't feel the need for such observation; as a nurse myself I know Mum is getting good care. The matron and staff nurses are quite accessible and happy to chat, exchange ideas and keep me up to date with developments.

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Current Review Score: 9.8 (9.791)

Overview of Review Score

The Review Score of 9.8 (9.791) out of 10 for Wray Common Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.791 for Wray Common Nursing & Residential Home is calculated as follows: ( (249 Excellents x 5) + (50 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 306 Ratings = 4.791

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wray Common Nursing & Residential Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Oct 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 10 Mar 2025

Bright, airy, warm and comfortable rooms with en-suite facility


Awards / Recognitions (0)

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Meet the Team (1)

Suroj

Suroj

Job Title: Manager

Joined: 2019

Hello, I am Suroj Aryal, the Manager at Wray Common. I have over 20 years of experience in Health and Social Care and have studied Medicine, Pharmacology, Leadership and Strategic Management (Level 7), and Health and Social Care (Level 5).


My priority is to deliver high-quality care and ensure compliance with CQC regulations to enhance the well-being of service users. I am passionate about creating a compassionate, supportive environment that promotes physical, emotional, and mental well-being.
Are you seeking a collaborative and supportive work environment where teamwork is valued? Look no further! I thrive in fostering collaboration and promoting a positive work culture.


Are you seeking exceptional care, prioritising your loved one's well-being and needs? Look no further! Let's create a nurturing environment that celebrates uniqueness and promotes a fulfilling life together.