Ashton Manor Nursing Home

Beales Lane, Wrecclesham, Farnham GU10 4PY
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9.8 50 Reviews
  • Ashton Manor Nursing Home, Farnham
Ashton Manor Nursing Home is housed within a historic building (formerly the home of the Bishop of Winchester) near Farnham, Surrey. The home is located close to beautiful countryside and many amenities within the local village, it is also within easy reach of Farnham with its good transport links.

With its warm and welcoming atmosphere, Ashton Manor offers a compassionate approach to the personal care and attention of older people, providing a high quality of life in a homely and comfortable environment.

Ashton Manor is part of Beritaz Care, a dynamic family-owned care home operator with a number of homes located in Surrey, Hampshire and Dorset. At Beritaz Care the highest level of care and support is at the heart of everything they do, providing the kind of compassionate care for their residents that they would expect for their own family members.

The home has received multiple awards from the Surrey Care Awards committee, including Manager of the Year (2016), Ancillary Worker of the Year (2019) and most recently Care Worker of the Year (2023), as well as nominations in several other categories.

Residents at Ashton Manor benefit from en-suite rooms with adapted bath facilities and comfortable communal areas, where they can enjoy access to the beautiful, landscaped gardens. The chef produces delicious, home-cooked meals using locally sourced ingredients, with seasonal menus planned to cater to the nutritional needs of all residents.

A variety of care services are offered at Ashton Manor, providing both nursing and residential care for residents requiring long-term permanent care, as well as options for short-term respite, convalescent and day care. The home caters for residents with specialist medical conditions including those suffering from Alzheimer’s, Dementia and Parkinson’s disease.

Care Provided by Ashton Manor Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Carla Dixon-Peart (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015

Funding & Fees Guide for Ashton Manor Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • Self-Funded Nursing Care from £1,400
    • Self-Funded Nursing Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Nursing Care from £1,400
    • RESPITE Self-Funded Nursing Dementia Care from £1,400
  • (these prices are only a guideline, please contact Ashton Manor Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome at the home, if wishing to stay for lunch please call to let the staff know in advance. For the safety of the residents, please avoid visiting the home if currently unwell or experiencing cold-like symptoms.


  • Parking
  • Parking available in front of the home in a car park, or also outside the adjacent St Peter's Church.


Ashton Manor Nursing Home Reviews (50)

Total of 50, showing 1-20
9.8

Ashton Manor Nursing Home has a Review Score of 9.8 (9.775) out of 10, based on 11 reviews in the last 2 years. Over all time Ashton Manor Nursing Home has 50 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My mother stayed for a week's respite care. She was quite worried and reluctant to stay away from her home of over 60 years. She was treated extremely well by caring and attentive staff. After being so reluctant to stay anywhere, one of the first things she said after getting home was that she'd
happily stay there again.

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Overall Experience  Overall Experience 5.0 out of 5

My father has one-to-one care at Ashton Manor Nursing Home. Whenever we visit with my mum, he is really well cared for, clean, the room is always clean and staff happy. There is always a sense of calm in the building and a big effort by staff to celebrate holidays, Halloween etc., with decorations and
events. All staff are lovely and friendly, make us feel welcome. I know my father couldn't be in a better place and we feel lucky he is here.

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Overall Experience  Overall Experience 5.0 out of 5

When my husband first came to Ashton Manor Nursing Home, he was very unsettled and sometimes violent towards the staff. They were very patient and treated him with much care and compassion. He has dementia. He took a long time to settle. The staff worked hard to make him accept and be happy. Notifying
me of any problems, mainly by phone - not in his hearing. We, the family, are extremely pleased with all the staff in this home. They always make us welcome when we visit and inform us of any problems as they arise. We are very happy he is in such good hands. He is very lucky but does no realise - but we do! We wish all elderly could have this amount of care and lovely, tasty meals.

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Overall Experience  Overall Experience 5.0 out of 5

I have been so impressed with Ashton Manor. Every member of staff is dedicated, friendly and always pleased to include me in the daily activities which are held morning and afternoon.
The food is delicious and I can eat with my husband when I like.
I have no hesitation in recommending this care home.

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Overall Experience  Overall Experience 5.0 out of 5

I have been a resident here since March 2024. I transferred here from care homes in another area where I experienced residency in four different care facilities. Ashton Manor has proven to be way ahead of anything in my past.
It is clear that the staff are well trained, show understanding of resident's
individual needs and respond to that.
I have no reservations in giving them five stars.

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Overall Experience  Overall Experience 5.0 out of 5

We have been really impressed with the quality of care at Ashton Manor. The staff are so responsive and caring, food served is of really high quality. Dad has been helped to personalise his room to his liking. Staff are always welcoming and we can visit freely. It's of great comfort to know your family
member is somewhere so safe.

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Overall Experience  Overall Experience 5.0 out of 5

The staff were all wonderful and friendly. I would fully recommend this care home to others who are finding it difficult to choose a home for their loved ones. We felt like were part of a family and the support and care we received were second to none.

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Overall Experience  Overall Experience 5.0 out of 5

Very caring and reassuring staff.
Everyone I visit the staff are welcome and friendly.
The nurses are very conscientious and now a new GP will visit weekly the care will be even better.
I feel my mother is definitely in the best place, especially with the lively garden which is beautifully maintained.

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Overall Experience  Overall Experience 5.0 out of 5

The staff at Ashton Manor Nursing Home work as a team, they are welcoming, attentive, caring and considerate. They keep you updated on what is going on and try to entertain all the residents with activities throughout the day. The meals smell delicious and are very healthy, and those who cannot feed
themselves, they always make sure that they are eating or drinking properly and encourage in a kindly way. The residence is clean and tidy and everyone plays their part with excellence. Full marks for a great team who, most of the time, are happy and interacting with residents.

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Overall Experience  Overall Experience 5.0 out of 5

My sister and I are delighted that our mother is in Ashton Manor; she has been there for nearly 3 years and we have found the staff to be consistently friendly, helpful, patient, and courteous. Our mother's room is cozy and clean (as is the whole place) and the increased assistance she needs has never
been a problem. We feel it is a really well-run care home where the staff are genuinely happy and supported which leads to the residents feeling happy and relaxed. There are plenty of activities which take place, as well as trips out or entertainers coming in.
We had to choose a care home during lockdown which wasn't easy, but we are SO pleased we chose Ashton Manor where our mum feels so well cared for; she is always saying how wonderful the staff are!

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Overall Experience  Overall Experience 5.0 out of 5

I have found the care staff very caring and helpful to residents and family, although the last 2 yrs has been very stressful with covid, they have managed very well. Resident needs are always met and the home has a very good atmosphere. We are very happy to have found a place in this home for our relative.

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Overall Experience  Overall Experience 5.0 out of 5

Good clean home, very helpful staff. Feel happy to leave my sister in their care. The chef is very considerate and visits to ensure my sister has what she wants. Nothing seems too much trouble for the staff to sort out. Very prompt if my sister needs additional help or medication for her sickness bouts.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of the home for more than two years. She has Alzheimer’s disease and is not ambulatory. Overall, my mother has received an outstanding level of care. The staff and facilities available at the home are excellent.

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Overall Experience  Overall Experience 5.0 out of 5

My wife and I were impressed by the care given to my mother who has been a resident of Ashton Manor for nearly a couple of years. We have visited her regularly and each time have been very happy with the care and attention she has received. My mother has demanding care needs and they have been met by
members of staff at Ashton Manor to a consistently high standard. The staff are friendly and welcoming and they have treated my mother with respect and thoughtfulness. Everywhere is clean and well maintained. Unfortunately, due to my mother's condition, she is unable to take part in the Home's planned activities but we are aware of them via the regular newsletter and updates. Had she been able, she would have enjoyed taking part in the wide range of activities available to residents. We would like to thank everyone at Ashton Manor for their high standard of care and dedication.

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Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful home, very caring and responsive, and compassionate.
The manager is a very easy person to talk with, she listens, is non-judgemental, and a well-chosen person and with overall care of this home from home.
My mother has been very well cared for and treated with respect and shown
kindness every day.
It is thanks to Ashton Manor that she has been with us for so long.
It is a place full of hope and vibrancy, not a place of the end of our days, quite the opposite, a place of life, in the midst of life, embracing every day and respecting everyone who lives there as an individual with much to offer.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Ashton Manor Nursing Home for the past two years and my two brothers and I have nothing but praise for the care afforded to her during that time. Throughout the management and the staff, they have shown a high degree of professionalism, dedication and transparency, which
does them credit and is reflected in my mother's content and settled demeanour. There is always a healthy willingness to share and update information with me on a regular basis and management and the staff have always adopted a friendly and open approach at all times. I cannot praise them more highly and wish to pass on genuine gratitude on behalf of all of our family.

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Overall Experience  Overall Experience 5.0 out of 5

I live some hours away from Ashton Manor where my mum lives. I have really appreciated the ongoing care that all the staff at Ashton Manor have given to mum, particularly throughout the pandemic year 2020/2021. The regular updates by email from management, admin staff, and the activities team have helped
me keep in touch with how my mum is doing. When I visited in April 2021 (for the first time in a year), I was greeted from afar by a number of staff who all remembered who I was and asked after me. Their concern and personal touch in all that they do for residents and their families are amazing. I am so glad that mum is based in their safe and loving care at Ashton Manor.

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Overall Experience  Overall Experience 5.0 out of 5

Mum came in a year ago and we had little choice of care homes due to Covid. However, what a blessing this turned out to be! For someone who was very anti care homes in general, Mum settled in very quickly and joined in with other residents and activities on offer, and is now very happy. All staff are
very friendly and caring to residents and to visitors. Ashton Manor is very well led and nothing is too much trouble for any of the staff. Previously we looked at many care homes for other relatives in different parts of the country and Ashton surpasses all those we have seen! I am so pleased that Mum is in Ashton Manor from a care and a safety point of view - their care and safety measures implemented because of Covid-19 have been exemplary. Thank you, staff, from a very grateful and appreciative relative.

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Overall Experience  Overall Experience 5.0 out of 5

The Nursing home took my mother in at short notice on 22.12.19 after her home care package became unsustainable. Since that day the Home has provided first-class care to my mother. The Home group supported my brother and I whilst we sold my mother’s house in lockdown (nor’easter). Prior to Covid, I
was able to visit and witness the high level of staff engagement and commitment to the residents. Since Covid, the Home has protected all the residents admirably, whilst maintaining good links with family and friends via Social Media and a visiting system appropriate to the risks involved. The Home manager appears to be a first-class leader supported by a fantastic team around her, who are enabled and trusted to perform their roles with confidence. My review may appear a bit inspection speak, it’s what I used to do within a different Government body! In conclusion, a first-class team and organisation, who have my full support and gratitude.

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Overall Experience  Overall Experience 5.0 out of 5

My friend, who is in his late eighties with dementia, has been a resident at Ashton Manor for three years now. The friendly supportive care he has received and the quality of service provision has been excellent and sustained as he has gradually declined over this time. As I live 25 miles away I rely
on good communication from staff to ensure I am up to speed and this has been very good. They also helped knowledgeably with various form filling exercises required initially. During the pandemic this year the leadership and staff have coped admirably in keeping residents safe and have managed visits, at first outside and recently inside, in line with best practice to keep vital visual contact maintained. Notable is the good humour and commitment of the staff team, which extends to friends and relatives too.

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Current Review Score: 9.8 (9.775)

Overview of Review Score

The Review Score of 9.8 (9.775) out of 10 for Ashton Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.775 for Ashton Manor Nursing Home is calculated as follows: ( (103 Excellents x 5) + (23 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 129 Ratings = 4.775

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashton Manor Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Oct 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (10)

Carla

Carla Dixon-Peart

Job Title: Home Manager

I have been a Registered Nurse for over 20 years. I have worked in many different areas of nursing, and have specialised in elderly care for the past 15 years at Beritaz Care. Following my General training in Jamaica. I have recently undertaken further training in Management. In my 15 years with Beritaz Care, the company has helped me to develop both as a person and professionally. I have been supported through my role as a Nurse to become Deputy Manager and now Manager. I love working in this field because I am passionate about what I do and I feel as a company Beritaz Care have that passion in achieving a high standard of care for the people we care for.


Susan

Susan Gurung

Job Title: Support Manger

Joined: 2016

Susan joined the Ashton Manor team in May 2016 as a Support Manager. She has a background in care and was previously managing a care home for adults with learning disabilities. She takes real pride in her role and is passionate about promoting a positive and can-do attitude amongst the team so that everyone works together to enrich the lives of our residents delivering the sort of care that they themselves would want for their own family members. Susan says that one of the best things about working for Ashton Manor, part of the Beritaz Care family of care homes, is their culture of thinking ahead. She admires the fact that they are always thinking about continuous improvement of the service.


Elizabeth

Elizabeth Magpantay

Job Title: Clinical Lead

After working at Ashton Manor for several years as a Registered Nurse, I have now taken on the role of Clinical Lead. I have worked in the care industry for some time, working in both private and county council care homes over the years. Working in care is something I always wanted to do and am passionate about. I feel satisfaction in the kind of care that residents get here and the knowledge that their needs are being fully met. As a part of Beritaz Care, I feel you get a lot of support. Amongst the carers and all the staff, there is a great culture of working hard and supporting each other. Everyone is aiming for the same thing, quality of care.


In my role as Clinical Lead, I am involved in audits, medication management and supervising the care and nursing teams. Having previously worked in a nursing role in the home, I have a good knowledge of how everything operates. I have worked on both the day and night shifts, so I have seen all elements of the home and understand what the staff are experiencing. My favourite part of working at Ashton Manor has always been working on the floor. It’s where I get to work directly with the residents which I have always enjoyed, so I try to do it as much as possible.


Sheena

Sheena Paul

Job Title: Bank Registered Nurse

Joined: 2009

I have been a Registered Nurse for many years. I have worked in various parts of the world, including four years in a hospital in India, and five years as a hospital nurse in Saudi Arabia. I joined the Nursing team at Ashton Manor in 2009. The purpose of nursing is to promote health and healing and to prevent disease, illness, injury and disability. I enjoy my work. My company gives me full support to achieve my goal. I am very happy to be part of Ashton Manor Nursing Home.


Mark

Mark Deadman

Job Title: Head Chef

Joined: 2013

I've spent over 20 years in the catering industry, and have been head chef at Ashton Manor since 2013. I hold an NVQ Level 2 in Professional Catering, and I'm fully trained in Health and Safety in the Workplace and Health and Nutrition. As head chef, my job entails catering to special dietary needs, some of which are a bit 'out of the box' but we work alongside the management to get this right.


I enjoy my job and get great satisfaction when receiving good feedback from residents and families. The company is consistently giving me opportunities to improve with different courses available.


Lubomira

Lubomira Trnkova

Job Title: Head of Care

Joined: 2005

Care Worker of the Year - Surrey Care Awards 2023


I trained in hotel management in my native Slovakia, which gave me skills that have proved useful working here in the care home. I decided to become a care assistant after I spent more than a year caring for my grandmother in Slovakia; I also worked in a hospice. Both experiences have shaped my attitudes and approach, as well as my capabilities.


I’ve worked in Ashton Manor since 2005. During my time here, I’ve gained NVQ Level 2 qualifications in Health & Social Care and Nutrition and completed my Level 3 qualification in 2019. I was promoted to Senior Care Assistant in 2014 and then took on the Head of Care role in 2023. I feel the company gives us all the support we need to succeed. I love working with people. I always enjoyed helping and being part of their lives. I decided to be a carer and I am finding this job fulfilling.


Reena

Reena Roy

Job Title: Registered Nurse

Joined: 2016

I have been working at Ashton Manor Nursing Home since 2016, initially as a Care Assistant before being promoted to Senior Care Assistant. With the support of my manager, I was able to embark on further training and have now taken on a role as a Registered Nurse. Being a nurse is one of the most challenging jobs but also very rewarding, that’s the main reason I choose to work in healthcare.


When I first started working at Ashton Manor I was very nervous, but grew to feel comfortable and confident thanks to the friendly welcome from the entire team that really made me feel a part of the team. I am really happy to be a part of the Ashton Manor and Beritaz Care family. I have been able to create close bonds with each resident and develop a real understanding of their needs. After each shift, knowing that I have shared my care, passion and love and that this has helped the residents to feel happy and satisfied, makes my day.


Sanjana

Sanjana Thebe

Job Title: Registered Nurse

Joined: 2018

I joined Ashton Manor in 2018, so I have been a part of the team now for 6 years. I joined the team as a Care Assistant, before being promoted to Senior Care Assistant and now I am a qualified nurse.


My responsibilities at the home include medication administration, assisting with personal care needs, helping residents with meals and hydration, as well as completing care plans, assessments and admissions. I also spend a lot of time interacting with residents and their families, communication is a really important part of my role. What I enjoy most about my job is being able to support residents and their families with anything they need. The entire Ashton Manor team is wonderful, we work well together and there is always good communication between the staff. It is a diverse workplace which allows for more ideas and processes to be shared.


Tina

Tina Hamer

Job Title: Kitchen Assistant / Chef

Joined: 2011

Hi I’m Tina and I have been working at Ashton Manor Nursing Home since November 2011 in various ancillary roles, mainly as one of the kitchen assistants but sometimes covering the chefs when they are on leave and occasionally the laundry. I have previous experience working in these types of roles having worked for the NHS, mainly in elderly care.


Ashton Manor is a great place to work, it is family-orientated, and everyone works well together as a team. The managers are very helpful and supportive but the biggest reward I receive each day is being with the residents, chatting with them and seeing them smile back at me.


Priscilla

Priscilla Ferraz

Job Title: Home Administrator

Joined: 2019

I started working at Ashton Manor in 2019, I knew nothing about the care industry but I had a caring heart. I first started working as a Care Assistant and learned a lot during that time. Ashton Manor has always supported me with training opportunities and constructive feedback, which helped me to develop my skills. Two years after I started in this role I was promoted to Senior Care Assistant, it was a great experience and came with more chances to learn and grow.


I have now taken on the role of Home Administrator, having worked previously as an administrator this is a position I feel well prepared for. I am excited about this new opportunity and for the challenges and new experiences it comes with. At Ashton Manor, I can really say that I feel valued and that here opportunities come to you when you put your best effort in. I am thankful for all the opportunities given to me, to grow both professionally and personally.


Frequently Asked Questions about Ashton Manor Nursing Home

What types of Care is Ashton Manor Nursing Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ashton Manor Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Ashton Manor Nursing Home have?

There are 33 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Ashton Manor Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashton Manor Nursing Home to the centre of Farnham?

1.4 mile(s) as the crow flies, distance by road may be significantly further.