Visitors welcome at the home, if wishing to stay for lunch please call to let the staff know in advance. For the safety of the residents, please avoid visiting the home if currently unwell or experiencing cold-like symptoms.
Parking available in front of the home in a car park, or also outside the adjacent St Peter's Church.
Ashton Manor Nursing Home has a Review Score of 9.8 (9.775) out of 10, based on 11 reviews in the last 2 years. Over all time Ashton Manor Nursing Home has 50 reviews.
Review from Donald S (Husband of Resident) published on 14 September 2020
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5.0 out of 5
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Review from F C (Son of Resident) published on 27 March 2020
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5.0 out of 5
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Review from C C (Husband of Resident) published on 27 March 2020
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4.0 out of 5
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Review from Claire C (Daughter of Resident) published on 5 March 2020
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4.0 out of 5
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Review from Kevin C (Partner of Resident) published on 26 February 2020
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5.0 out of 5
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Review from Kate D (Daughter of Resident) published on 20 February 2020
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5.0 out of 5
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Review from Amanda B (Regular Volunteer) published on 10 February 2020
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5.0 out of 5
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Review from Lynne B (Daughter of Resident) published on 3 February 2020
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5.0 out of 5
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Review from F S (Friend of Resident) published on 31 January 2020
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5.0 out of 5
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Review from Jane H (Sister of Resident) published on 31 December 2019
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5.0 out of 5
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Review from Amy H (Granddaughter of Resident) published on 30 October 2018
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5.0 out of 5
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Review from Teresa K (Daughter of Resident) published on 25 October 2018
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5.0 out of 5
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Review from D R (Husband of Resident) published on 25 July 2018
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5.0 out of 5
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Review from Helen M (Daughter of Resident) published on 15 January 2018
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5.0 out of 5
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Review from Rowena S (Daughter of Resident) published on 12 January 2018
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4.0 out of 5
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Review from Alyva T (Wife of Resident) published on 3 October 2017
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5.0 out of 5
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Review from P E (Granddaughter of Resident) published on 17 August 2017
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5.0 out of 5
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Review from R H (Son of Resident) published on 17 August 2017
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Overall Experience
5.0 out of 5
It was a very sad and upsetting time but the staff made great efforts to make it as easy as these things can even be.
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Review from Mady H (Great-granddaughter of Resident) published on 30 March 2017
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5.0 out of 5
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Review from Stephen G (Son of Resident) published on 8 September 2016
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5.0 out of 5
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The Review Score of 9.8 (9.775) out of 10 for Ashton Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.775 for Ashton Manor Nursing Home is calculated as follows: ( (103 Excellents x 5) + (23 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 129 Ratings = 4.775
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ashton Manor Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Oct 2018
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Job Title: Home Manager
I have been a Registered Nurse for over 20 years. I have worked in many different areas of nursing, and have specialised in elderly care for the past 15 years at Beritaz Care. Following my General training in Jamaica. I have recently undertaken further training in Management. In my 15 years with Beritaz Care, the company has helped me to develop both as a person and professionally. I have been supported through my role as a Nurse to become Deputy Manager and now Manager. I love working in this field because I am passionate about what I do and I feel as a company Beritaz Care have that passion in achieving a high standard of care for the people we care for.
Job Title: Support Manger
Joined: 2016
Susan joined the Ashton Manor team in May 2016 as a Support Manager. She has a background in care and was previously managing a care home for adults with learning disabilities. She takes real pride in her role and is passionate about promoting a positive and can-do attitude amongst the team so that everyone works together to enrich the lives of our residents delivering the sort of care that they themselves would want for their own family members. Susan says that one of the best things about working for Ashton Manor, part of the Beritaz Care family of care homes, is their culture of thinking ahead. She admires the fact that they are always thinking about continuous improvement of the service.
Job Title: Clinical Lead
After working at Ashton Manor for several years as a Registered Nurse, I have now taken on the role of Clinical Lead. I have worked in the care industry for some time, working in both private and county council care homes over the years. Working in care is something I always wanted to do and am passionate about. I feel satisfaction in the kind of care that residents get here and the knowledge that their needs are being fully met. As a part of Beritaz Care, I feel you get a lot of support. Amongst the carers and all the staff, there is a great culture of working hard and supporting each other. Everyone is aiming for the same thing, quality of care.
In my role as Clinical Lead, I am involved in audits, medication management and supervising the care and nursing teams. Having previously worked in a nursing role in the home, I have a good knowledge of how everything operates. I have worked on both the day and night shifts, so I have seen all elements of the home and understand what the staff are experiencing. My favourite part of working at Ashton Manor has always been working on the floor. It’s where I get to work directly with the residents which I have always enjoyed, so I try to do it as much as possible.
Job Title: Bank Registered Nurse
Joined: 2009
I have been a Registered Nurse for many years. I have worked in various parts of the world, including four years in a hospital in India, and five years as a hospital nurse in Saudi Arabia. I joined the Nursing team at Ashton Manor in 2009. The purpose of nursing is to promote health and healing and to prevent disease, illness, injury and disability. I enjoy my work. My company gives me full support to achieve my goal. I am very happy to be part of Ashton Manor Nursing Home.
Job Title: Head Chef
Joined: 2013
I've spent over 20 years in the catering industry, and have been head chef at Ashton Manor since 2013. I hold an NVQ Level 2 in Professional Catering, and I'm fully trained in Health and Safety in the Workplace and Health and Nutrition. As head chef, my job entails catering to special dietary needs, some of which are a bit 'out of the box' but we work alongside the management to get this right.
I enjoy my job and get great satisfaction when receiving good feedback from residents and families. The company is consistently giving me opportunities to improve with different courses available.
Job Title: Head of Care
Joined: 2005
Care Worker of the Year - Surrey Care Awards 2023
I trained in hotel management in my native Slovakia, which gave me skills that have proved useful working here in the care home. I decided to become a care assistant after I spent more than a year caring for my grandmother in Slovakia; I also worked in a hospice. Both experiences have shaped my attitudes and approach, as well as my capabilities.
I’ve worked in Ashton Manor since 2005. During my time here, I’ve gained NVQ Level 2 qualifications in Health & Social Care and Nutrition and completed my Level 3 qualification in 2019. I was promoted to Senior Care Assistant in 2014 and then took on the Head of Care role in 2023. I feel the company gives us all the support we need to succeed. I love working with people. I always enjoyed helping and being part of their lives. I decided to be a carer and I am finding this job fulfilling.
Job Title: Registered Nurse
Joined: 2016
I have been working at Ashton Manor Nursing Home since 2016, initially as a Care Assistant before being promoted to Senior Care Assistant. With the support of my manager, I was able to embark on further training and have now taken on a role as a Registered Nurse. Being a nurse is one of the most challenging jobs but also very rewarding, that’s the main reason I choose to work in healthcare.
When I first started working at Ashton Manor I was very nervous, but grew to feel comfortable and confident thanks to the friendly welcome from the entire team that really made me feel a part of the team. I am really happy to be a part of the Ashton Manor and Beritaz Care family. I have been able to create close bonds with each resident and develop a real understanding of their needs. After each shift, knowing that I have shared my care, passion and love and that this has helped the residents to feel happy and satisfied, makes my day.
Job Title: Registered Nurse
Joined: 2018
I joined Ashton Manor in 2018, so I have been a part of the team now for 6 years. I joined the team as a Care Assistant, before being promoted to Senior Care Assistant and now I am a qualified nurse.
My responsibilities at the home include medication administration, assisting with personal care needs, helping residents with meals and hydration, as well as completing care plans, assessments and admissions. I also spend a lot of time interacting with residents and their families, communication is a really important part of my role. What I enjoy most about my job is being able to support residents and their families with anything they need. The entire Ashton Manor team is wonderful, we work well together and there is always good communication between the staff. It is a diverse workplace which allows for more ideas and processes to be shared.
Job Title: Kitchen Assistant / Chef
Joined: 2011
Hi I’m Tina and I have been working at Ashton Manor Nursing Home since November 2011 in various ancillary roles, mainly as one of the kitchen assistants but sometimes covering the chefs when they are on leave and occasionally the laundry. I have previous experience working in these types of roles having worked for the NHS, mainly in elderly care.
Ashton Manor is a great place to work, it is family-orientated, and everyone works well together as a team. The managers are very helpful and supportive but the biggest reward I receive each day is being with the residents, chatting with them and seeing them smile back at me.
Job Title: Home Administrator
Joined: 2019
I started working at Ashton Manor in 2019, I knew nothing about the care industry but I had a caring heart. I first started working as a Care Assistant and learned a lot during that time. Ashton Manor has always supported me with training opportunities and constructive feedback, which helped me to develop my skills. Two years after I started in this role I was promoted to Senior Care Assistant, it was a great experience and came with more chances to learn and grow.
I have now taken on the role of Home Administrator, having worked previously as an administrator this is a position I feel well prepared for. I am excited about this new opportunity and for the challenges and new experiences it comes with. At Ashton Manor, I can really say that I feel valued and that here opportunities come to you when you put your best effort in. I am thankful for all the opportunities given to me, to grow both professionally and personally.
