Ashton Manor Nursing Home

Beales Lane, Wrecclesham, Farnham GU10 4PY
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9.8 50 Reviews
  • Ashton Manor Nursing Home, Farnham
Ashton Manor Nursing Home is housed within a historic building (formerly the home of the Bishop of Winchester) near Farnham, Surrey. The home is located close to beautiful countryside and many amenities within the local village, it is also within easy reach of Farnham with its good transport links.

With its warm and welcoming atmosphere, Ashton Manor offers a compassionate approach to the personal care and attention of older people, providing a high quality of life in a homely and comfortable environment.

Ashton Manor is part of Beritaz Care, a dynamic family-owned care home operator with a number of homes located in Surrey, Hampshire and Dorset. At Beritaz Care the highest level of care and support is at the heart of everything they do, providing the kind of compassionate care for their residents that they would expect for their own family members.

The home has received multiple awards from the Surrey Care Awards committee, including Manager of the Year (2016), Ancillary Worker of the Year (2019) and most recently Care Worker of the Year (2023), as well as nominations in several other categories.

Residents at Ashton Manor benefit from en-suite rooms with adapted bath facilities and comfortable communal areas, where they can enjoy access to the beautiful, landscaped gardens. The chef produces delicious, home-cooked meals using locally sourced ingredients, with seasonal menus planned to cater to the nutritional needs of all residents.

A variety of care services are offered at Ashton Manor, providing both nursing and residential care for residents requiring long-term permanent care, as well as options for short-term respite, convalescent and day care. The home caters for residents with specialist medical conditions including those suffering from Alzheimer’s, Dementia and Parkinson’s disease.

Care Provided by Ashton Manor Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Carla Dixon-Peart (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015

Funding & Fees Guide for Ashton Manor Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • Self-Funded Nursing Care from £1,400
    • Self-Funded Nursing Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Nursing Care from £1,400
    • RESPITE Self-Funded Nursing Dementia Care from £1,400
  • (these prices are only a guideline, please contact Ashton Manor Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome at the home, if wishing to stay for lunch please call to let the staff know in advance. For the safety of the residents, please avoid visiting the home if currently unwell or experiencing cold-like symptoms.


  • Parking
  • Parking available in front of the home in a car park, or also outside the adjacent St Peter's Church.


Ashton Manor Nursing Home Reviews (50)

Total of 50, showing 41-50
9.8

Ashton Manor Nursing Home has a Review Score of 9.8 (9.775) out of 10, based on 11 reviews in the last 2 years. Over all time Ashton Manor Nursing Home has 50 reviews.

Overall Experience

  • 43
  • 7
  • 0
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Date Published

50
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39
Overall Experience  Overall Experience 5.0 out of 5

As soon as I stepped through the door at Ashton Manor, I felt that this was a "home", not a care home. There is nothing institutional about Ashton Manor. My second impression was of comfort, flowers, and the open, smiling faces of the staff. In the four months my husband has been a resident, I have
found a kindly, caring and endlessly patient attitude to those they look after.
I also appreciate the fact that my husband and other residents look well dressed, that the sheets are always spotless, and the meals looks really appealing.

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Overall Experience  Overall Experience 5.0 out of 5

My other came to Ashton Manor suffering from the late stages of dementia, she spent her last ten months there and was the calmest and happiest since the illness took hold. The day she died the staff were wonderful, they were kind without being too intrusive, I was very grateful to them all.

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Overall Experience  Overall Experience 4.0 out of 5

Ashton Manor is an old but clean and comfortable home. Room is spacious and clean. Staff are friendly and caring with a lot of patience in some cases! Nursing care is very good with updates and reviews. Entrance to building can be an issue when wheelchair needed.

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Overall Experience  Overall Experience 5.0 out of 5

The service is very good. No complaints other than he doesn't seem to get his clothes back and I don't always recognise the clothes he is wearing. Otherwise I would say 1st class.

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Overall Experience  Overall Experience 4.0 out of 5

This is a warm friendly and caring home. very like a family home and not very much like an institution. All the staff are very responsive to residents and provide laughter care and fun.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Ashton Manor for 8 months. The staff are friendly and very professional. I am kept informed when mum has a fall and concerns are shared regularly. Detailed information is kept about mum and records are very thorough. She is well fed and very happy there. They make a special effort
to have events i.e Xmas party, Valentines day, mad hatters tea party in March and have a member of staff who organises games and entertainment. Very impressed.

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Overall Experience  Overall Experience 4.0 out of 5

My mother was a resident at Ashton Manor for five years and during that time she was treated with love and respect. The staff were understanding of her condition and did all they could to make her feel at home. The family were always welcomed and encouraged to participate in the homes activities and
in decisions regarding mother's welfare. We will always be grateful.

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Overall Experience  Overall Experience 5.0 out of 5

Ashton Manor nursing home cared for my mum in the last weeks of her life. I had no hesitation of her going to the home, as my wife's mum was cared for in the last weeks of her life, and the care for both mums was excellent, and that was six years a part. The staff were very caring and I knew she was
well looked after and when she passed away, they showed great dignity to mum, and they also cared for myself and my wife by making sure we were ok. The staff are very dedicated to their jobs. I cannot recommend the Nursing Home highly enough.

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Overall Experience  Overall Experience 4.0 out of 5

I have no complaints, staff good and caring.

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Overall Experience  Overall Experience 5.0 out of 5

My Mother needed a lot of nursing care which we considered excellent along with the general care that she required. My Husband and I were always kept informed of her condition and wellbeing. All the staff were very caring, friendly and helpful at all times.
It is our opinion that we couldn't have chosen
a better home for her. She was happy with the room she had and called it home with many of her personal things around her.

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Current Review Score: 9.8 (9.775)

Overview of Review Score

The Review Score of 9.8 (9.775) out of 10 for Ashton Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.775 for Ashton Manor Nursing Home is calculated as follows: ( (103 Excellents x 5) + (23 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 129 Ratings = 4.775

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashton Manor Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Oct 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (10)

Carla

Carla Dixon-Peart

Job Title: Home Manager

I have been a Registered Nurse for over 20 years. I have worked in many different areas of nursing, and have specialised in elderly care for the past 15 years at Beritaz Care. Following my General training in Jamaica. I have recently undertaken further training in Management. In my 15 years with Beritaz Care, the company has helped me to develop both as a person and professionally. I have been supported through my role as a Nurse to become Deputy Manager and now Manager. I love working in this field because I am passionate about what I do and I feel as a company Beritaz Care have that passion in achieving a high standard of care for the people we care for.


Susan

Susan Gurung

Job Title: Support Manger

Joined: 2016

Susan joined the Ashton Manor team in May 2016 as a Support Manager. She has a background in care and was previously managing a care home for adults with learning disabilities. She takes real pride in her role and is passionate about promoting a positive and can-do attitude amongst the team so that everyone works together to enrich the lives of our residents delivering the sort of care that they themselves would want for their own family members. Susan says that one of the best things about working for Ashton Manor, part of the Beritaz Care family of care homes, is their culture of thinking ahead. She admires the fact that they are always thinking about continuous improvement of the service.


Elizabeth

Elizabeth Magpantay

Job Title: Clinical Lead

After working at Ashton Manor for several years as a Registered Nurse, I have now taken on the role of Clinical Lead. I have worked in the care industry for some time, working in both private and county council care homes over the years. Working in care is something I always wanted to do and am passionate about. I feel satisfaction in the kind of care that residents get here and the knowledge that their needs are being fully met. As a part of Beritaz Care, I feel you get a lot of support. Amongst the carers and all the staff, there is a great culture of working hard and supporting each other. Everyone is aiming for the same thing, quality of care.


In my role as Clinical Lead, I am involved in audits, medication management and supervising the care and nursing teams. Having previously worked in a nursing role in the home, I have a good knowledge of how everything operates. I have worked on both the day and night shifts, so I have seen all elements of the home and understand what the staff are experiencing. My favourite part of working at Ashton Manor has always been working on the floor. It’s where I get to work directly with the residents which I have always enjoyed, so I try to do it as much as possible.


Sheena

Sheena Paul

Job Title: Bank Registered Nurse

Joined: 2009

I have been a Registered Nurse for many years. I have worked in various parts of the world, including four years in a hospital in India, and five years as a hospital nurse in Saudi Arabia. I joined the Nursing team at Ashton Manor in 2009. The purpose of nursing is to promote health and healing and to prevent disease, illness, injury and disability. I enjoy my work. My company gives me full support to achieve my goal. I am very happy to be part of Ashton Manor Nursing Home.


Mark

Mark Deadman

Job Title: Head Chef

Joined: 2013

I've spent over 20 years in the catering industry, and have been head chef at Ashton Manor since 2013. I hold an NVQ Level 2 in Professional Catering, and I'm fully trained in Health and Safety in the Workplace and Health and Nutrition. As head chef, my job entails catering to special dietary needs, some of which are a bit 'out of the box' but we work alongside the management to get this right.


I enjoy my job and get great satisfaction when receiving good feedback from residents and families. The company is consistently giving me opportunities to improve with different courses available.


Lubomira

Lubomira Trnkova

Job Title: Head of Care

Joined: 2005

Care Worker of the Year - Surrey Care Awards 2023


I trained in hotel management in my native Slovakia, which gave me skills that have proved useful working here in the care home. I decided to become a care assistant after I spent more than a year caring for my grandmother in Slovakia; I also worked in a hospice. Both experiences have shaped my attitudes and approach, as well as my capabilities.


I’ve worked in Ashton Manor since 2005. During my time here, I’ve gained NVQ Level 2 qualifications in Health & Social Care and Nutrition and completed my Level 3 qualification in 2019. I was promoted to Senior Care Assistant in 2014 and then took on the Head of Care role in 2023. I feel the company gives us all the support we need to succeed. I love working with people. I always enjoyed helping and being part of their lives. I decided to be a carer and I am finding this job fulfilling.


Reena

Reena Roy

Job Title: Registered Nurse

Joined: 2016

I have been working at Ashton Manor Nursing Home since 2016, initially as a Care Assistant before being promoted to Senior Care Assistant. With the support of my manager, I was able to embark on further training and have now taken on a role as a Registered Nurse. Being a nurse is one of the most challenging jobs but also very rewarding, that’s the main reason I choose to work in healthcare.


When I first started working at Ashton Manor I was very nervous, but grew to feel comfortable and confident thanks to the friendly welcome from the entire team that really made me feel a part of the team. I am really happy to be a part of the Ashton Manor and Beritaz Care family. I have been able to create close bonds with each resident and develop a real understanding of their needs. After each shift, knowing that I have shared my care, passion and love and that this has helped the residents to feel happy and satisfied, makes my day.


Sanjana

Sanjana Thebe

Job Title: Registered Nurse

Joined: 2018

I joined Ashton Manor in 2018, so I have been a part of the team now for 6 years. I joined the team as a Care Assistant, before being promoted to Senior Care Assistant and now I am a qualified nurse.


My responsibilities at the home include medication administration, assisting with personal care needs, helping residents with meals and hydration, as well as completing care plans, assessments and admissions. I also spend a lot of time interacting with residents and their families, communication is a really important part of my role. What I enjoy most about my job is being able to support residents and their families with anything they need. The entire Ashton Manor team is wonderful, we work well together and there is always good communication between the staff. It is a diverse workplace which allows for more ideas and processes to be shared.


Tina

Tina Hamer

Job Title: Kitchen Assistant / Chef

Joined: 2011

Hi I’m Tina and I have been working at Ashton Manor Nursing Home since November 2011 in various ancillary roles, mainly as one of the kitchen assistants but sometimes covering the chefs when they are on leave and occasionally the laundry. I have previous experience working in these types of roles having worked for the NHS, mainly in elderly care.


Ashton Manor is a great place to work, it is family-orientated, and everyone works well together as a team. The managers are very helpful and supportive but the biggest reward I receive each day is being with the residents, chatting with them and seeing them smile back at me.


Priscilla

Priscilla Ferraz

Job Title: Home Administrator

Joined: 2019

I started working at Ashton Manor in 2019, I knew nothing about the care industry but I had a caring heart. I first started working as a Care Assistant and learned a lot during that time. Ashton Manor has always supported me with training opportunities and constructive feedback, which helped me to develop my skills. Two years after I started in this role I was promoted to Senior Care Assistant, it was a great experience and came with more chances to learn and grow.


I have now taken on the role of Home Administrator, having worked previously as an administrator this is a position I feel well prepared for. I am excited about this new opportunity and for the challenges and new experiences it comes with. At Ashton Manor, I can really say that I feel valued and that here opportunities come to you when you put your best effort in. I am thankful for all the opportunities given to me, to grow both professionally and personally.