Ashridge Court Care Centre

163 Barnhorn Road, Bexhill-on-Sea TN39 4QL
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9.8 67 Reviews
  • Ashridge Court Care Centre, Bexhill-on-Sea
Ashridge Court Care Centre is a bright, spacious and modern care home set in the beautiful East Sussex countryside, just outside Bexhill-on-Sea. The home, surrounded by gardens and with magnificent sea views, offers the highest possible quality of life for all residents, and exceptional care is delivered with empathy, compassion and a focus on dignity.

There are 51 spacious and comfortably furnished rooms offering superb general nursing care. All rooms are equipped with TV, a nurse call system and an adjustable automatic bed with a control handset for additional comfort.

In addition, the Hazel Wing offers a self-contained 16-bed unit, with specialist care, for people living with dementia.

Nursing and care staff are on hand 24/7, supported by dedicated teams of chefs, activities, administration and housekeeping staff. There is a variety of specialist equipment to help move residents carefully and safely. Everything is centred around meeting the needs of residents and making their life as comfortable as possible.

There is lift access between the floors, and all areas are wheelchair accessible. Free Wi-Fi is also available throughout the home.

A dedicated activities team offers a daily programme of interesting and therapeutic activities.

The café-style bar offers refreshments, such as freshly baked cakes and biscuits, throughout the day.

The communal areas overlooking the gardens provide comfortable spaces to socialise with guests or other residents. The extensive private gardens and well-planned decks offer superb views over the coastline.

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Care Provided by Ashridge Court Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 69 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Juliet Wills (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (65)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (14)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Ashridge Court Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,595
    • Self-Funded Residential Dementia Care from £1,595
    • Self-Funded Nursing Care from £1,595
    • Self-Funded Nursing Dementia Care from £1,595
    • RESPITE Self-Funded Residential Care from £1,595
    • RESPITE Self-Funded Residential Dementia Care from £1,595
    • RESPITE Self-Funded Nursing Care from £1,595
    • RESPITE Self-Funded Nursing Dementia Care from £1,595

  • Fees are dependent on the level of care required. Please contact the home directly for more information.
  • (these prices are only a guideline, please contact Ashridge Court Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visits for new admissions must be arranged by calling the care home at this time.


  • Parking

  • Free on-site parking available.


Ashridge Court Care Centre Reviews (67)

Total of 67, showing 1-20
9.8

Ashridge Court Care Centre has a Review Score of 9.8 (9.763) out of 10, based on 21 reviews in the last 2 years. Over all time Ashridge Court Care Centre has 67 reviews.

Overall Experience

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Date Published

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Review from S R (Daughter of Resident) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall would recommend it. Manager very approachable and the staff very friendly. Food is made fresh and is nice that I can have lunch with my Mum. They have several small private lounges which can be used for family visits.

Reply from Juliet Wills, Home Manager at Ashridge Court Care Centre

Thank you for your kind review and I will ensure your comments are shared with the team. I'm glad you and your Mum can share quality time together.


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Review from Shivaune H (Daughter of Resident) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care! My mum feels at home and very much loved by the staff. Nothing is too much for Ashridge Court. I feel very happy knowing that my mum is in good hands. Her room is very comfortable and warm.

Reply from Juliet Wills, Home Manager at Ashridge Court Care Centre

Thank you for your lovely review of Ashridge Court. We are incredibly proud of both our home and the care and dedication given to our residents by our team. It is very good to know that your Mum is happy with us and enjoying life in the home.


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Review from Helen I (Daughter of Resident) published on 14 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I have gone in the lovely warm, homely welcome I received the best kind of attention. The staff, manager, nurses and care workers, all work together as a team. Also, I must not forget the activities, they are great too. All service users' families were also made very welcome.

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Review from A H (Daughter of Resident) published on 2 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are lovely, kind, caring. They always interact with family & make you feel welcome.
One member of staff in particular is a joy & encourages my mum so much & I have a great rapport with her. Another always takes time to chat.
Another lady is so helpful with paperwork. And another three carers
are fabulous with my Mum. Everyone seems to like her & she has come a long way since she went there last year completely brokenhearted.
The atmosphere is always happy.
My mum is well cared for and clean. Her room & personnel effects are looked after.
The grounds are beautiful. The activities are a joy, especially the entertainment.
The food is very good & the choice is excellent.
I know it's expensive but compared to other homes but I don't have to worry about my Mum. I can go away knowing she is well cared for.

Reply from Juliet Wills, Home Manager at Ashridge Court Care Centre

Thank you for your very positive comments about your Mum's care. The team and I are delighted to see how happy your Mum is in the home and we are very grateful for your feedback.


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Review from L C (Brother of Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my wife and I have complete satisfaction with my sister living and being cared for in Ashridge Care Home. All the staff are kind, friendly and supportive to my sister. Every day there are activities both in the morning and afternoon in which my sister participates. The food is delicious. The staff
go out of their way to make my sister happy.

Reply from Juliet Wills, Home Manager at Ashridge Court Care Centre

Thank you for such a wonderful response, I will pass your comments on to the staff.


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Review from Elaine R (Daughter of Resident) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad recently moved from another care home and he has been made so welcome-nothing is to much trouble. The food looks really good I look forward to having a meal with Dad soon. The garden is really lovely.

Reply from Juliet Wills, Home Manager at Ashridge Court Care Centre

Thank you for taking the time to review Ashridge Court. We are incredibly proud of both our home and the care and dedication given to our residents by our team. It's lovely to know that your father is happy with us and enjoying life at the home.


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Review from Maxine W (Daughter of Resident) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashridge Court Care Centre has offered us hope as a family, our relative following discharge of a lengthy duration in hospital, provision of good attentive care in advancing years of life for numerous care needs. It is also comforting for us as a family to know a loved one is afforded good care, privacy,
great respect where dignity is maintained. Care staff teams, including management/supervisory teams all work together in the day to day running of a busy nursing/care home.
Great attentiveness in both great and small things make life a joy for residents. Nothing is never too much trouble for their residents. Realistic goals are set or provided if required or needed to offer purpose and to help maintain meaningful purposes for all residents where ever possible. Our relative is bedridden, yet staff are always close by 24/7 and never far away, ready to answer alarm or call alerts. We are so fortunate to have found a wonderful place where good care is provided and great compassion abounds.

Reply from Juliet Wills, Home Manager at Ashridge Court Care Centre

Thank you for your kind feedback, and for working with our team to ensure that your loved one receives the best possible care and support. We're so happy to have you all as part of Ashridge family.


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Review from Jan P (Sister-in-law of Resident) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased my relative has secured a place in Ashridge Court Care Centre. The staff are helpful and courteous and there are many activities to join in with if wished. All with the added bonus of good food.

Reply from Juliet Wills, Home Manager at Ashridge Court Care Centre

Thank you for your lovely comments, I will pass them on to the team.


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Review from Ian W (Son of Resident) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for almost a year. She is very happy. The care and nursing staff are excellent. The support staff maintain the environment well and the admin/leadership team are very approachable. There are many activities available but my mother is happiest in her own room which has a
lovely view overlooking the garden and countryside down to the sea. I looked at quite a few nursing homes in the area and Ashridge Court stood out as the best. My decision has proved to be a good one.

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Review from Philip R (Son of Resident) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very friendly and attentive. They have a good underlying knowledge of the patients and their associated roles.
The areas are always clean and tidy.
We are always made to feel welcome.
We are always welcome for comments on how we can further support Dad's care.

Reply from Juliet Wills, Home Manager at Ashridge Court Care Centre

We are very pleased that your dad has settled so well and that you are working with us to achieve the best possible outcome for him.


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Review from Christine S (Friend of Resident) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff always friendly and welcoming. Room is always clean and tidy. Security and safety in the home is very good. Privacy is respected. If needing to talk to the manager, they are available to answer any queries.

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Review from Andrea B (Resident) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an update of my care since 15 June 2022. Back then, I was in respite care. I'm now in permanent care because an accident (not in the care home) brought my rehab to a sudden halt. At times, I still need two carers. While in rehab, the doctor asked if the nurses at Ashridge would be interested
in learning how to support my bowel movements or if they preferred to call in community nurses. I don't know how they squeezed time for education in their daily duties, but almost all nurses participated. I still enjoy the combination of professionalism with various individual social skills/intelligence. I have known most of the staff for almost three years. They became family. Has anything changed since 2022? Yes, I will add a star to 'Food and Drink' for satisfying some of my Mediterranean-style food cravings.

Reply from Juliet Wills, Home Manager at Ashridge Court Care Centre

Dear Andrea, thank you so much for taking the time to review your care at Ashridge Court. We are so proud of our home and the care and dedication shown by the team. It's very pleasing to hear that you have had a positive experience with us and we can't wait to pass your kind comments onto our team.


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Review from J M (Wife of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is well cared for as he is unable to do anything for himself he is at the end of life care he is made comfortable and his needs are met at all times and the people who look after him are brilliant.

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Review from Amy A (Brother of Resident) published on 9 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this home enough my brother was 59 when he left hospital to go in to Ashridge Court. He is now 60 the care from the nurses the cooks the entertainment. The health care assistants are 10 out of 10 we visit every day. My brother is always showered and his room is always put on him as he
likes to smell nice his room is always tidy, he has a great rapport with the staff. They take their jobs very seriously and are very loving and caring towards my brother, the management is extremely thorough and the communication with my family is fantastic. I can’t praise them enough I have a great relationship with the nurses and all the other staff there thank you, Ashridge Court because of my brother's age and being very young, he refuses to interact with the other residents which is his choice, but he’s always given the choice to go and be involved.

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Review from C W (Son of Resident) published on 9 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really very happy with the care my mother has received at Ashridge Court. The staff are fabulous. It is noticeable that they are stretched very thinly but this is a consequence of the UK-wide shortage of care staff. And yet, they still do an utterly amazing job every day. I am so pleased.

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Review from P J (Daughter of Resident) published on 13 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was transferred to Ashridge from Hospital for end-of-life comfort care. The staff we have seen have always been polite, kind and respectful to Mum. Due to Mum's circumstances, she is unable to move and she is cared for in a way that keeps her comfortable which is good for us to see as she moves
through this last stage of her life journey.
Her room is clean and bright and her bed is always set for her comfort.
We had a meeting early on with the centre Manager which was very helpful and reassured us that the centre understood Mum's end-of-life care and situation.

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Review from Jim W (Nephew of Resident) published on 13 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It is comforting knowing my uncle is in a safe and caring environment in a nice, bright room and enjoying lovely food.
There is excellent entertainment available, but because of his mental health, is not interested in very much. It would be nice if he could be more encouraged to participate. All the
staff are very friendly and do try to get him up, but he can be very stubborn.
It would be more dignified if he was made to get up, wash and get dressed and to eat his meals in the dining room or sitting in his own room. This would give the staff the opportunity to freshen his bed and clean and tidy his room.

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Review from Angelith M (Daughter of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I always feel very welcomed by all staff members, including catering, housekeeping staff and senior managers. I am given an update that ranges from my mother's verbal and physical behaviour as well as her numerous responses that are always quoted. Some very amusing! Moreover, the staff responses when
engaging with my mother offers such insight into both the Ashridge Court Care Centre leadership values central to caring for many vulnerable adults.
Members of the Ashridge nursing team caring for my mother offers a brief but interesting insight into how they engage with my mother. It is clearly quite a dynamic process and endeavours very dependent "in the moment" whilst being guided by her responses. Moreover, it is a testament of the influence the skills developed central to their individual roles, responsibilities and lived professional experience. I am so fortunate that my mother remains in an excellent environment. of care.

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Review from Caroline H (Daughter of Resident) published on 25 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always very caring, although are not always aware of changes to care package. Activity staff work incredibly hard to deliver variety and have lots of interesting ideas. Kept informed of any incidents although communication with head office is not always good. Some rooms looking a bit tired.

Reply from Julie Wills, Home Manager at Ashridge Court Care Centre

Dear Caroline, many thanks for your review. Our staff work hard to give our residents the best possible care but the home is not always kept abreast of the financial side of any changes to care packages which are dealt with by the local authority. We also try to ensure that our home environment is clean, tidy and well-presented at all times – every room is decorated before a new resident moves in and our communal areas are scheduled to be freshened up early next year. Good communication with our head office, our residents, staff, families and professional contacts is so important and we are continually working to ensure that it is the best it can be.


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Review from Sylvia C (Sister of Resident) published on 23 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is in Ashridge. He is very well looked after in there. He is happy and that makes me happy too.
The staff are very good and really caring. He has a lovely view from his window and can go out into the garden as he needs a lot of fresh air. The staff understand and they make sure he is safe
and well looked after.

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Current Review Score: 9.8 (9.763)

Overview of Review Score

The Review Score of 9.8 (9.763) out of 10 for Ashridge Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.763 for Ashridge Court Care Centre is calculated as follows: ( (190 Excellents x 5) + (43 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 240 Ratings = 4.763

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashridge Court Care Centre is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Feb 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (15)

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Meet the Team (1)

Juliet

Juliet Wills

Job Title: Home Manager

Joined: 2021

Juliet Wills joined Ashridge in August 2021. She is a trained nurse who also has a humanities degree and a clinical teaching qualification. Julie has worked as a registered manager within care and nursing homes as well as an inspector for her local council and CQC where she managed a team of inspectors.


Frequently Asked Questions about Ashridge Court Care Centre

What types of Care is Ashridge Court Care Centre registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ashridge Court Care Centre provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Ashridge Court Care Centre have?

There are 65 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Ashridge Court Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashridge Court Care Centre to the centre of Bexhill-on-Sea?

2.5 mile(s) as the crow flies, distance by road may be significantly further.