Ashridge Court Care Centre

163 Barnhorn Road, Bexhill-on-Sea TN39 4QL
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9.8 67 Reviews
  • Ashridge Court Care Centre, Bexhill-on-Sea
Ashridge Court Care Centre is a bright, spacious and modern care home set in the beautiful East Sussex countryside, just outside Bexhill-on-Sea. The home, surrounded by gardens and with magnificent sea views, offers the highest possible quality of life for all residents, and exceptional care is delivered with empathy, compassion and a focus on dignity.

There are 51 spacious and comfortably furnished rooms offering superb general nursing care. All rooms are equipped with TV, a nurse call system and an adjustable automatic bed with a control handset for additional comfort.

In addition, the Hazel Wing offers a self-contained 16-bed unit, with specialist care, for people living with dementia.

Nursing and care staff are on hand 24/7, supported by dedicated teams of chefs, activities, administration and housekeeping staff. There is a variety of specialist equipment to help move residents carefully and safely. Everything is centred around meeting the needs of residents and making their life as comfortable as possible.

There is lift access between the floors, and all areas are wheelchair accessible. Free Wi-Fi is also available throughout the home.

A dedicated activities team offers a daily programme of interesting and therapeutic activities.

The café-style bar offers refreshments, such as freshly baked cakes and biscuits, throughout the day.

The communal areas overlooking the gardens provide comfortable spaces to socialise with guests or other residents. The extensive private gardens and well-planned decks offer superb views over the coastline.

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Care Provided by Ashridge Court Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 69 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Juliet Wills (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (65)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (14)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Ashridge Court Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,595
    • Self-Funded Residential Dementia Care from £1,595
    • Self-Funded Nursing Care from £1,595
    • Self-Funded Nursing Dementia Care from £1,595
    • RESPITE Self-Funded Residential Care from £1,595
    • RESPITE Self-Funded Residential Dementia Care from £1,595
    • RESPITE Self-Funded Nursing Care from £1,595
    • RESPITE Self-Funded Nursing Dementia Care from £1,595

  • Fees are dependent on the level of care required. Please contact the home directly for more information.
  • (these prices are only a guideline, please contact Ashridge Court Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visits for new admissions must be arranged by calling the care home at this time.


  • Parking

  • Free on-site parking available.


Ashridge Court Care Centre Reviews (67)

Total of 67, showing 41-60
9.8

Ashridge Court Care Centre has a Review Score of 9.8 (9.763) out of 10, based on 21 reviews in the last 2 years. Over all time Ashridge Court Care Centre has 67 reviews.

Overall Experience

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Date Published

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Review from J E (Daughter of Resident) published on 2 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care is outstanding and not only in relation to nursing and provision of meals but also in the time, interest and friendliness shown by all the staff. This is what my mother values most of all and really helps her to adjust to the loss of independence and not being able to see her friends
as often as she used to.

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Review from Michael S (Son of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came into Ashridge Court with a serious lung infection on a two-week respite basis. Unfortunately, his condition deteriorated and he passed away after 8 days. During his stay, he commented on how wonderfully well he was looked after and how attentive and caring all the staff were. He was treated
with great compassion and dignity.

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Review from Olive C (Wife of Resident) published on 13 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak too highly regarding the loving care my husband has received since coming here - in every respect. From the time he arrived almost 6 years ago with dementia, I could no longer cope with until the present time when he has come to the end of life - I have been able to return home knowing
he was in the best possible hands.

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Review from Simon N (Son of Resident) published on 1 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Ashridge Court for nearly 3 months of palliative care before she passed away there. From the moment I started my impromptu visit of Ashridge Court I appreciated the light, cleanliness and inclusiveness of the centre. The manager took the time to show me around all of the building,
including their safe and sensitively managed dementia wing. I was shown an available room with a beautiful view and with the space I knew mum needed. Over the weeks following mum moving in I got to meet all of the staff who worked in Willow Wing and, without exception, each of them took the time to get to know her and consistently showed high standards of care, attentiveness, patience, and professionalism. There is a strong sense of community and commitment to making the lives of others better throughout the Centre and I believe this is led from the top down. I cannot speak highly enough of the team there and how they support relatives as well as the residents during good times and sad.

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Review from S D (Daughter of Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been impressed by the quality of care since my father has been at this home.
The staff are lovely and it is very reassuring to know he is being looked after so well when I am not there.
The food is also very good and he evidently enjoys it.

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Review from J R (Husband of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I admitted her to Ashridge Court on a permanent basis as a fully private-funding patient and we have been very pleased with the level of care and encouraging results.
The majority of all staff show a willingness to understand and make her happy, comfortable and to communicate. Not easy to begin with.
She has always been very independent and never wanting to be cared for.
Now they are all a big family.
The qualified nurses and the events team are particularly good.
I would recommend this care home without hesitation.

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Review from Mark C (Son of Resident) published on 4 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father, who had dementia, needed a home that could provide both nursing and end of life care. We chose Ashridge Court because we liked the feel of its rooms and we loved the location, but mostly because the manager convinced us that she had the staff and the resources to give Dad the best possible
support. She has lived up to this promise. His brief stay was a roller-coaster ride, his condition frequently changing, but my brother and I were kept constantly updated and consulted whenever possible. When we visited we found the staff to be friendly, caring and professional. When Dad’s health deteriorated, we were advised that the end was near and were able to plan a final visit. As we were away during Dad’s final days, they made daily contact with us and spent as much time with him as possible. The manager also obtained a death certificate. We are both very grateful to all the staff for the care and compassion that they have shown to our family.

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Review from Angela G (Daughter of Resident) published on 17 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I feel that my mother is well cared for in this home. For the amount she pays, however, I think the room she is in could be better decorated and the furniture could match. Curtains could also be made to match and be of a better quality. Chair covers could be cleaner and carpet less tired looking. I
have the impression that the furniture is just odd pieces left by previous residents. The TV is hard to operate as well.

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Review from A D (Daughter of Resident) published on 28 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The lovely care home where my father was extremely well looked after by dedicated friendly staff. His room was always clean and staff were always on hand to assist him and they were always stopping to talk with him. Totally recommend this home.

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Review from Barry P (Husband of Resident) published on 28 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I were made welcome by the staff who were very friendly and clean and as this was her first visit, seemed to settle so well. I shall be quite happy to use the care home in the future for more respite and with a view to full-time care when the time comes.

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Review from Terry E (Husband of Resident) published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was in care for approx 2 weeks. The care she received was really outstanding.

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Review from John A (Husband of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife, who is suffering from severe dementia, moved into Ashridge Court on 22nd September 2017. When she arrived at the nursing home, she was bewildered and somewhat distressed by the change in her environment. I was very impressed with the manner in which the staff of Ashridge Court quickly put my
wife at ease. This excellent professional expert care has continued. The staff are very friendly and appear to work well as a team.

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Review from Peter F (Nephew of Resident) published on 8 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt resided at the Ashridge Court for three years after she became unsafe in her own home. Although initially reluctant to leave her own home, she soon adapted to her new environment and soon made friends with her new neighbours and the welcoming staff at the Ashridge.


The Ashridge Court team

provided me with the support and confidence that my aunt was getting the quality of service that I could not provide to her in my own home. I cannot speak highly enough of the professionalism and compassion shown towards my aunt. She had a feisty personality, who would today be considered "Politically Incorrect", however her independence of thought was met with understanding and humour. Should anyone reading this Review be considering the Ashridge Court for their "near and dear", I would fully recommend and endorse the Ashridge Court.

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Review from Carol J (Daughter of Resident) published on 2 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who is ninety-six years old and has dementia, is cared for with great kindness by all the staff, who understand her needs and make her life as happy as it possibly can be.

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Review from E E (Resident) published on 21 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Well looked after and comfortable.

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Review from Michael B (Son of Resident) published on 15 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad spent the last two months of his life in the dementia part of Ashridge Court. He was very well looked after until the end with care and dignity at all times. The staff were amazing, really attentive and friendly. I would like to say a big thank you to everyone.

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Review from Shirley S (Daughter of Resident) published on 26 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely nursing home, good sized rooms and beautiful gardens and views. All staff are very caring and empathetic to residents, family and visitors. Twice daily activities in the lounge including weekends. Very friendly people. Would highly recommend this home.

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Review from P E (Friend of Resident) published on 13 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our terminally ill friend was in Ashridge Court for three weeks before his death. Everyone treated him and ourselves, with the utmost dignity. The friendly staff always made us welcome on our daily visits.

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Review from Dottie H (Friend of Resident) published on 3 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my friend for over three years. Her room overlooking the garden and views over Pevensey marshes to the sea. Sadly I didn't see her out of her room (her choice I believe) and I did visit regularly. Everyone of the staff were caring and kind. To watch her body wasting away was so cruel I personally
believe that the government should bring out a law allowing us to die with dignity not easy I know, but it could and should be done.

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Review from Susan W (Guardian of Resident) published on 19 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is extremely well looked after at Ashridge Court.
She is totally dependent on the staff and I have every confidence. I visit regularly and I am well looked after, when I visit I spend all day at the home and know how well it is run.
I cannot recommend it highly enough.
The food is fantastic,
the rooms are lovely and bright.
There is a wonderful atmosphere with activities continually going on.

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Current Review Score: 9.8 (9.763)

Overview of Review Score

The Review Score of 9.8 (9.763) out of 10 for Ashridge Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.763 for Ashridge Court Care Centre is calculated as follows: ( (190 Excellents x 5) + (43 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 240 Ratings = 4.763

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashridge Court Care Centre is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Feb 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (15)

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Meet the Team (1)

Juliet

Juliet Wills

Job Title: Home Manager

Joined: 2021

Juliet Wills joined Ashridge in August 2021. She is a trained nurse who also has a humanities degree and a clinical teaching qualification. Julie has worked as a registered manager within care and nursing homes as well as an inspector for her local council and CQC where she managed a team of inspectors.