Ashridge Court Care Centre

163 Barnhorn Road, Bexhill-on-Sea TN39 4QL
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9.8 67 Reviews
  • Ashridge Court Care Centre, Bexhill-on-Sea
Ashridge Court Care Centre is a bright, spacious and modern care home set in the beautiful East Sussex countryside, just outside Bexhill-on-Sea. The home, surrounded by gardens and with magnificent sea views, offers the highest possible quality of life for all residents, and exceptional care is delivered with empathy, compassion and a focus on dignity.

There are 51 spacious and comfortably furnished rooms offering superb general nursing care. All rooms are equipped with TV, a nurse call system and an adjustable automatic bed with a control handset for additional comfort.

In addition, the Hazel Wing offers a self-contained 16-bed unit, with specialist care, for people living with dementia.

Nursing and care staff are on hand 24/7, supported by dedicated teams of chefs, activities, administration and housekeeping staff. There is a variety of specialist equipment to help move residents carefully and safely. Everything is centred around meeting the needs of residents and making their life as comfortable as possible.

There is lift access between the floors, and all areas are wheelchair accessible. Free Wi-Fi is also available throughout the home.

A dedicated activities team offers a daily programme of interesting and therapeutic activities.

The café-style bar offers refreshments, such as freshly baked cakes and biscuits, throughout the day.

The communal areas overlooking the gardens provide comfortable spaces to socialise with guests or other residents. The extensive private gardens and well-planned decks offer superb views over the coastline.

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Care Provided by Ashridge Court Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 69 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Juliet Wills (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (65)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (14)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Ashridge Court Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,595
    • Self-Funded Residential Dementia Care from £1,595
    • Self-Funded Nursing Care from £1,595
    • Self-Funded Nursing Dementia Care from £1,595
    • RESPITE Self-Funded Residential Care from £1,595
    • RESPITE Self-Funded Residential Dementia Care from £1,595
    • RESPITE Self-Funded Nursing Care from £1,595
    • RESPITE Self-Funded Nursing Dementia Care from £1,595

  • Fees are dependent on the level of care required. Please contact the home directly for more information.
  • (these prices are only a guideline, please contact Ashridge Court Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visits for new admissions must be arranged by calling the care home at this time.


  • Parking

  • Free on-site parking available.


Ashridge Court Care Centre Reviews (67)

Total of 67, showing 61-67
9.8

Ashridge Court Care Centre has a Review Score of 9.8 (9.763) out of 10, based on 21 reviews in the last 2 years. Over all time Ashridge Court Care Centre has 67 reviews.

Overall Experience

  • 49
  • 16
  • 1
  • 0
  • 1

Date Published

67
3
15
21
46

Review from Neil S (Son of Resident) published on 16 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum age 96 was receiving "end of life care" at this superb home. She was treated with great compassion, respect and dignity as were we and others who visited her. The nurses, care staff, domestic staff and administration staff were all friendly, professional and supportive.
Unfortunately, mum was
only at Ash Ridge Court for 4 weeks and was too ill to be able to appreciate all the facilities of the home. It is in a truly beautiful position with views across the countryside out to sea. The gardens are large and easily accessible. The rooms are clean, comfortable and well equipped. Thank you, Ash Ridge Court for taking such care of mum, and us, at the end of her life.

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Review from Marion L (Daughter of Resident) published on 20 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly my father was only at Ashridge Court for a short time but we were very impressed with every aspect of the home. He was treated with dignity, care and compassion. The kindness shown to my father was extended to us; we were welcomed at any time and always kept up to date and involved regarding my
father's health.

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Review from S L (Cousin of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

No management at the time of entry. The home was excellent from previous experience from previous family member who stayed before this time.
All aspects were rather disjointed for some time but all being addressed by the new manager.

Reply from Sharon Smith, Head of Admin at Ashridge Court Care Centre

Thank you for your review. We are committed to delivering high-quality standards at the home. We are thankful for your recommendation and delighted that the changes we have introduced are evidencing the high standards we have in caring for our residents.


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Review from Diana G (Daughter of Resident) published on 10 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have been residents at Ashridge Court for more than two years. My mother has been in the dementia wing where her care in spite of her deterioration and increased needs has been attentive and sensitive. My father has also received a level of care which reassures me that he is safe and comfortable.

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Review from Wendy C (Daughter of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have absolutely no problems with both my parents living at Ashridge Court Care Centre.
Everything is first class.
In the three years they have lived there we have had no reason to worry about their care.
It is like one big happy family.

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Review from Carol S (Daughter of Resident) published on 9 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally an excellent care home with friendly staff and a caring environment. The only downside would be the lack of parking, particularly when the home is having staff training days.

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Review from Michael S (Son of Resident) published on 9 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The nursing side of the care home and in particular the dementia unit provides an excellent service. I have a good rapport with the nurses and carers. I, however, feel that the activities for Hazel unit have declined.


The office processes fail to use all the modern tools, I get my mother's monthly

statement followed a few day later by one for additional services, this is all on expensive headed notepaper and could have been emailed to me. This also applies to any correspondence from the home, only the other day I had what I considered a round robin letter sent to me and as if my mother had just gone into care. I understand not everyone has email but at least give it as an option.

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Current Review Score: 9.8 (9.763)

Overview of Review Score

The Review Score of 9.8 (9.763) out of 10 for Ashridge Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.763 for Ashridge Court Care Centre is calculated as follows: ( (190 Excellents x 5) + (43 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 240 Ratings = 4.763

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashridge Court Care Centre is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Feb 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (15)

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Meet the Team (1)

Juliet

Juliet Wills

Job Title: Home Manager

Joined: 2021

Juliet Wills joined Ashridge in August 2021. She is a trained nurse who also has a humanities degree and a clinical teaching qualification. Julie has worked as a registered manager within care and nursing homes as well as an inspector for her local council and CQC where she managed a team of inspectors.