Brooklands Nursing Home

Wych Cross, Forest Row, RH18 5JN
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9.9 12 Reviews
  • Brooklands Nursing Home, Forest Row
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Care Provided by Brooklands Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 29 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Mr & Mrs H Rajabali
  • Person in charge
  • Jobin Thomas (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 1996

Funding & Fees Guide for Brooklands Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
  • (these prices are only a guideline, please contact Brooklands Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Unrestricted visiting hours


  • Parking

  • Ample parking on site


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Brooklands Nursing Home Reviews (12)

9.9

Brooklands Nursing Home has a Review Score of 9.9 (9.851) out of 10, based on 9 reviews in the last 2 years. Over all time Brooklands Nursing Home has 12 reviews.

Overall Experience

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Review from Sally C (Wife of Resident) published on 11 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went from hospital to Brooklands Nursing Home in July after a sudden admission, initially for a respite. The welcome and care given to him by all the staff was wonderful and their knowledge of his advanced Parkinson's disease was so reassuring.
The rooms are comfortable and bright with
pleasant views of lawns and trees from all windows and individual activities are cheerfully given as appropriate. There are home cooked meals everyday, with a great Sunday roast!
Sadly my husband died at the end of August. The expert care, warmth and compassion and of all the staff during his stay was inspiring. The family were always welcomed and able to visit and stay with him at all hours.
Brooklands has a consistent loyal staff with a manager who is supportive to residents, their families and staff alike.
We would like to give our heartfelt thanks to everyone for their gentle and skillful care and their kindness to us all.

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Review from Sue M (Daughter of Resident) published on 9 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents had to find a nursing home quickly back in December, as my dad had terminal cancer and my mum had a fall and with dementia, she had declined and could no longer live at home. My family and I were very impressed with the manager and all the staff and my parents were very comfortable there.
Sadly, my dad died in January and my mum died in March, but they both found it very comfortable and relaxed. The staff were always friendly, polite and helpful. If they needed anything, someone was able to sit with them and help them eat etc. They had lovely rooms and it was peaceful for them - Dad loved the sunsets he could see from his window. I would recommend this home to anyone who needs full-time 24-hour care - it is a relief to know that loved ones are looked after with the utmost care and attention.

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Review from Dale S (Son of Resident) published on 5 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in residence since November 2022 with heart failure, dementia and a range of health problems. Since she has been at the nursing home her life has changed for the better due to the excellent care she has received from all the team there but especially from the care home manager. He
has been so supportive of us and ensured Mum's well-being throughout.
Having taken care of my mum at home for nearly three years and knowing first-hand the difficulties the team face, I am very certain that mum would not be with us today if she had not received the care and attention that the manager and his team have provided.
I can highly recommend the manager and his team to anyone who needs this service, it has been a godsend for us and my mum, if you need this kind of assistance do not hesitate to contact the nursing home as soon as possible. Thank you so much to all the staff who daily give my mum the support she receives.

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Review from Chris B (Son of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An absolutely outstanding care home that gave my mother the best care possible until she sadly passed in October. The staff are amazing, caring and compassionate. The home is always clean with a nice, jovial atmosphere and the staff spend individual time with their residents. I would highly recommend
it for a loved one who requires full-time care and support.

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Review from Maureen B (Sister of Resident) published on 12 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sisters and I would like to thank the manager and all the wonderful staff for the excellent care they gave to our beloved brother. The food was excellent, the kindness shown was the best, and the staff were always smiling. It was a great relief to us all to know he was receiving excellent care in
his final months.

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Review from Gillian C (Sister-in-law of Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

That my brother was accepted for nursing care after such a stressful, difficult time was a relief. We immediately knew that he had entered a welcoming, friendly, protective and caring environment. Knowing he was terminally ill was difficult for him to process, and on the days when he was angry, all
staff, particularly the manager, pulled out all the stops to make him feel secure and protected in such a compassionate and patient manner - way over and above the norm. My husband and I (and through us, the rest of his family) were kept well informed at all times. We cannot praise all the staff enough and thank them sincerely.

Reply from Shehnaz Rajabali, Administrator at Brooklands Nursing Home

Thank you for your kind words. We do understand the challenges and uncertainties the individuals and their families go through. The staff are all trained not only to offer their best care and compassion but also to communicate with the families and hopefully reassure them.


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Review from Gina B (Daughter of Resident) published on 24 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brooklands is the nearest to a home-from-home experience that you can get for a loved one. It is never an easy decision to place a loved one in the care of another. My mum lived with me until I could no longer meet her needs. Brooklands has a dedicated and consistent staff team (which is rare to see
in social care at the moment given the current challenges it faces) which reassured me that Mum would get the support she needed. She was treated with kindness, dignity and respect throughout her stay and in her final hours. This gives me as her daughter great comfort and peace for which I am forever grateful.

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Review from Gwenda G (Wife of Resident) published on 26 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is very hard to except you cannot give your loved one the care and nursing they require at home. Brooklands Nursing Home has given me the support, that this is the right decision and my husband the nursing care which he needs, all given with such kindness and awareness of the life-changing circumstances
for us both.

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Review from H W (Granddaughter of Resident) published on 14 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff, lovely food, clean bright rooms with a welcoming atmosphere.
Our nan has received great care since being a resident of Brooklands nursing home. She has been there for 6 years and is always happy and comfortable when we visit.

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Review from Linda L (Daughter of Resident) published on 18 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident here for nearly 3 years. The staff provide her with the highest level of professional care combined with tender and compassionate attention to her needs. As her condition has gradually deteriorated the staff have constantly monitored her medical and physical needs and
kept the family informed at all stages. Every time we visit we are impressed with the rapport that the dedicated and ever-cheerful staff have with my Mum who does not speak very much but smiles so happily with all her carers. She is treated with love and dignity and it is a tribute to their care that her condition has remained stable for much longer than we could have hoped. It is such a relief to know that she is so well looked after in a safe environment that feels more like a real home than a nursing facility. The staff work amazingly hard to maintain incredibly high standards but they are all happy to make extra efforts to ensure visitors and residents have everything they need.

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Review from Karen H (Daughter of Resident) published on 6 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum lives in this home. She is cared for by very professional nurses and carers.
She is end of life now, and the care is truly amazing, nothing is to much bother, the staff keep us informed on how she is doing, especially at the moment as we can’t visit as we would normally, all staff are in full
PPE to keep my mum safe. My mum has a bond with all staff members that deal with her, and I can only really say they treat her like family, and I feel it’s not just a job for them, and I thank everyone who works in the home for the care they give my amazing mum.
The manager has been amazing in running this home. Nothing is to much trouble if I need to talk or need any information, he is always there to help. I hope he becomes the permanent manager in this home; he has so much compassion for my family at this very hard time.

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Review from Thelma S (Sister-in-law of Resident) published on 25 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister in law was in Brooklands for a number of years and the level of care and understanding of their resident's needs was excellent. Nothing is too much trouble for the residents and visiting family. They keep the family informed of any problems that might occur, good or bad and you have good
access to care plans to follow your family members care and health needs. Extremely happy my sister in law was living in Brooklands because there is a very kind and loving family atmosphere to the home.

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Current Review Score: 9.9 (9.851)

Overview of Review Score

The Review Score of 9.9 (9.851) out of 10 for Brooklands Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.951 for Brooklands Nursing Home is calculated as follows: ( (98 Excellents x 5) + (5 Goods x 4) ) ÷ 103 Ratings = 4.951

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Brooklands Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Dec 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Brooklands Nursing Home

What types of Care is Brooklands Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brooklands Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Brooklands Nursing Home have?

There are 29 Single Rooms.

What are the Facilities & Services at Brooklands Nursing Home?

Own Furniture if required, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Brooklands Nursing Home to the centre of Forest Row?

2.3 mile(s) as the crow flies, distance by road may be significantly further.