Bryher Court Nursing Home is an Edwardian house set in a lovely residential area of St Leonards, Hastings in East Sussex. The home home retains many original features and character, and offers nursing care in a unique, homely and friendly environment.
Accommodation is available on four nursing floors, serviced by two passenger lifts, which can accommodate a wheelchair. All rooms are decorated to create a homely environment with a private telephone, remote controlled television (on which radio channels can be obtained), wireless internet and nurse call system.
Residents can enjoy the companionship of others if so wished in the comfortable Edwardian lounge and large airy conservatory which is also available for communal dining and other activities. The conservatory leads out to pleasant landscaped and wheelchair friendly garden.
The home takes pride in delivering the highest standard of nursing care in a pleasant environment covering many conditions and needs.
Registered Nurses are on site at all times and are able to help with many aspects of care for the elderly including dementia care.
Bryher Court has a good reputation and is respected in the community by professionals. Visitors are always welcome.
Bryher Court Nursing Home has a Review Score of 9.7 (9.667) out of 10, based on 16 reviews in the last 2 years. Over all time Bryher Court Nursing Home has 30 reviews.
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Reviewer Connection to Bryher Court Nursing Home
10
10
3
2
1
1
1
1
1
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23
7
0
0
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Date Published
30
3
6
16
14
Review from Denise J (Daughter of Resident) published on 4 April 2025
Submitted via Website •
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Overall ExperienceOverall Experience5.0 out of 5
I would like thank all the staff at Bryher Court Nursing Home for their patience support and compassion in caring for my mum and our family during my mum's last days before her passing. The staff are amazing and we cannot thank them enough on the care that they give on a day to day basis.
Reply from Paul Barron, Director at Bryher Court Nursing Home
Thank you for taking the time to give us a review. We were, of course pleased to be able to help. We are so sorry for your loss. Your Mum was a nice, funny lady who will be remembered by all those who helped to look after her.
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Review from L C (Son of Resident) published on 31 October 2024
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Overall ExperienceOverall Experience5.0 out of 5
Thank you for looking after my mother for the last six weeks. Amazing, friendly staff, we were very impressed with the level of care she received. She felt safe and comfortable during her stay. Thank you, keep up the good work.
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Review from Anthony H (Brother of Resident) published on 23 October 2024
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Overall ExperienceOverall Experience5.0 out of 5
I and the family are very pleased with the care given to my sister at Bryher Court Nursing Home. The staff are endlessly patient with her and she seems to be very happy there, having been a resident for three and a half years. She couldn't be better looked after and we are so grateful for the kind treatment
that my sister receives at Bryher Court. (She is unfortunately unable to partake in any activities hence the 'don't know' rating).
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Review from S L (Daughter of Resident) published on 22 August 2024
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Overall ExperienceOverall Experience4.0 out of 5
My mother was moved under a free 'discharge to assess' scheme from hospital. She spent seven and a half weeks in a second-floor room with a high window she could not look out from - so could only see the sky. The lift was next to her room and it made the floor shake. She kept asking about all the doors
that were banging (fire exit doors for staff to go between floors). She was very frail and unable to take part in any activities. Thankfully, her daily carers and the nurses did their best to raise her spirits.
I decided to move her nearer to family where she had a ground-floor room with a view. She is still immobile but can now be put into a wheelchair and recliner! Her general interest has now returned.
Thanks to staff at Bryher Court Nursing Home.
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Review from Giles L (Son of Resident) published on 20 August 2024
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Overall ExperienceOverall Experience5.0 out of 5
Treated my dad with respect and kindness for his end-of-life care. My dad was kept clean, and the room was always spotless. I got a great feeling from all of the staff that I met whilst he was being cared for, and can't thank them enough for their kindness in his last few weeks of life. Would recommend
this care home without hesitation.
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Review from Steve B (Son of Resident) published on 7 May 2024
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Overall ExperienceOverall Experience5.0 out of 5
Mum is a stroke victim, paralyzed down one side. The care at Bryher Court is excellent and appropriate. The staff are extremely caring, thoughtful, and compassionate. Mum is often moved to tears of gratefulness for their care when discussing how she is looked after. Facilities and property are old and
constructed accordingly, but are always clean, hygienic, and appear well maintained. Food is exemplary and we often eat lunch with Mum in a family and homely atmosphere, and always made to feel very welcome during our visits. The atmosphere is such that we now consider many of the staff and residents our friends.
Reply from Paul Barron, Director at Bryher Court Nursing Home
It is lovely that you are happy to visit and appreciate the staff so much. It is good to know that your Mum is so pleased with her care. Thanks for taking the time to express your thoughts about the home.
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Review from G S (Son of Resident) published on 29 March 2024
Submitted via Postal Card •
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Overall ExperienceOverall Experience5.0 out of 5
My mum has been at Bryher Court for four months now and is very happy and settled in her new surroundings. My mum came here from hospital with a grade three pressure sore which has now virtually healed. That's due to the dedication of the staff. They are excellent, very approachable, kind and caring.
I can't praise the whole team enough. Thank you all.
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Review from Jean B (Sister of Resident) published on 21 March 2024
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Overall ExperienceOverall Experience5.0 out of 5
My brother (who is dyslexic) tells me that all the staff at Bryher Court Nursing Home are wonderful - very kind and attentive. Even as a shy, insular person he was made to feel at ease. He was pleased to be able to stay in his room as he is not used to socialising. He appreciated the food choices and
having freshly cooked food, a treat after his frozen convenience meals at home.
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Review from J S (Sister of Resident) published on 13 November 2023
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Overall ExperienceOverall Experience5.0 out of 5
My brother has been a resident at Bryher Court for five months now, and he's settled very well into his new surroundings. All of the staff are fantastic, very people-focused and approachable, and seem genuinely happy in their roles. The environment is a friendly one, a cheerful one, and the interactions
between staff and residents are plentiful and caring. My brother has improved both physically and mentally during his time at Bryher Court, and he enjoys his daily chats and interactions with the staff. As visitors, we're always welcomed and made to feel at home; we've been really pleased with our experience so far.
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Review from Becky D (Niece of Resident) published on 12 September 2023
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Overall ExperienceOverall Experience5.0 out of 5
My aunt stayed here for six weeks between hospital and a permanent residential care home. She was looked after very well by the friendly caring staff. As she was not so well she wasn’t able to take part in many activities although was taken out for a pub lunch which she really enjoyed. I would recommend
this for nursing care.
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Review from Tracy B (Daughter of Resident) published on 14 August 2023
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Overall ExperienceOverall Experience5.0 out of 5
My father stayed here for about five weeks and was treated and looked after very well by all staff.
Nothing was too much trouble, and I was informed of any changes and concerns about my father. I would highly recommend it.
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Review from K C (Son of Resident) published on 3 August 2023
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Overall ExperienceOverall Experience5.0 out of 5
The care of my mother at Bryher Court Nursing Home has been exemplary. Very good service with very kind, compassionate and caring staff. All members of staff have treated my mother and me in a very compassionate and sensitive way under the saddest of circumstances.
I am hugely grateful to everybody
working in Bryher Court Nursing Home and I will never forget all the very kind people I have met there.
I will remember everybody there as if they are my friends. Thank you so much to all involved in my mother's care.
Reply from Paul Barron, Director at Bryher Court Nursing Home
We will pass on your kind words to our staff.
Thank you taking the trouble to review our home.
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Review from Ian M (Son of Resident) published on 25 July 2023
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Overall ExperienceOverall Experience4.0 out of 5
My mother has been in Bryher Court Nursing Home for seven years, she passed away on the 21st of July 2023 and all I can say is that the staff had been very kind and helpful, I would recommend your home.
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Review from Teresa H (Daughter of Resident) published on 17 June 2023
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Overall ExperienceOverall Experience4.0 out of 5
My mum has been very happy at Bryher Court Nursing Home. The staff have been wonderful in all aspects. Very caring and professional. The food has been excellent with a good choice. The home is kept very clean and I would highly recommend this nursing home.
Reply from Paul Barron, Director at Bryher Court Nursing Home
The carers do a great job but you recognised the domestic and catering staff deserve mention for their good work as well. I will let the staff know of your kind words via our internal messaging service. Thank you for taking the time to review Bryher Court.
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Review from Julia B (Daughter-in-law of Resident) published on 16 May 2023
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Overall ExperienceOverall Experience4.0 out of 5
Although the home looks dated and a little tatty in places, the care as patients appears very good. Staff are kind, attentive and always willing to engage with visitors. Patients are clean, tidy and treated with warmth and respect. The food is excellent. The nurses are always ready to answer questions
and take care to support relatives in difficult times.
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Review from M B (Son of Resident) published on 16 May 2023
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Overall ExperienceOverall Experience5.0 out of 5
All staff at Bryer Court are very dedicated to making the lives of residents as comfortable as possible. All support, ranging from admin through to nurses in charge are excellent. When visiting, we are always welcomed and made to feel as if we're 'home from home'. Mum is always clean, tidy and well
cared for. The dedication of the staff is amazing.
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Review from H R (Wife of Resident) published on 13 September 2022
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Overall ExperienceOverall Experience5.0 out of 5
Although my husband was only at Bryher Court Nursing Home for one week before he passed away, he could not have been cared for better. All the staff involved in his care were gentle, caring, compassionate and understanding. Our family will be forever grateful. Thank you.
Reply from Paul Barron, Director at Bryher Court Nursing Home
Our condolences.
It is kind of you take the trouble to review us at such a difficult time.
We all appreciate your kind words.
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Review from Janine D (Daughter of Resident) published on 31 August 2022
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Overall ExperienceOverall Experience5.0 out of 5
Bryher Court is a very welcoming care home. The staff care a great deal and many are longstanding. The rooms are spacious, light and airy. The communal lounge and large conservatory are used for activities. The garden has been a great pleasure for my mum and a place to meet other residents and enjoy
joining in. Definitely recommend.
Reply from Paul Barron, Director at Bryher Court Nursing Home
Thank you for taking the time to review our nursing home. We try to make Bryher Court a friendly, welcoming place - a "home from home" where visitors are always welcome. Your kind words are encouraging for our staff and will be seen by others who could benefit from our service.
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Review from H R (Daughter of Resident) published on 24 August 2022
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Overall ExperienceOverall Experience5.0 out of 5
The staff was very helpful and kept me informed of everything that was going on. Didn't matter when I turn up, my dad was always clean and tidy. The food looked lovely and Dad enjoyed his meals.
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Review from Nigel B (Son of Resident) published on 12 August 2022
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Overall ExperienceOverall Experience5.0 out of 5
It is a pleasure to provide a review. The home is of the highest quality, run with empathy and professionalism. Visitors and residents are made to feel like part of a larger family.
My mother was very happy even though her stay was short.
Thank you Bryher Court Nursing Home for making my mum's last
days happy and comfortable.
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Current Review Score: 9.7 (9.667)
Overview of Review Score
The Review Score of 9.7 (9.667) out of 10 for Bryher Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.667 for Bryher Court Nursing Home is calculated as follows:
(
(127 Excellents x 5)
+
(46 Goods x 4)
+
(7 Satisfactorys x 3)
)
÷ 180 Ratings = 4.667
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bryher Court Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i)
4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews.
(1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100)
3
+
0.125
+
0.125
+
0.125
+
0.125
+
0.1
+
0.1
+
0.1
+
0.1
+
0.1
= 4
ii)
1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points.
20% of the 45 registered maximum number of service users is 9, which has been reached with 16 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Performance
Care Quality Commission (CQC) Rating
Date: 4 Apr 2023
Overall Requires improvement
Caring
Good
Effective
Requires improvement
Responsive
Good
Safe
Requires improvement
Well-led
Requires improvement
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Frequently Asked Questions about Bryher Court Nursing Home
What types of Care is Bryher Court Nursing Home registered for?
Older Person Care, Respite Care, Physical Disability & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.
What additional types of Care does Bryher Court Nursing Home provide?
Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.
How many Rooms does Bryher Court Nursing Home have?
There are 41 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Bryher Court Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.
How far is Bryher Court Nursing Home to the centre of St Leonards-on-Sea?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
