Carlisle Lodge

103 Carlisle Road, Eastbourne BN20 7TD
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8.9 26 Reviews
  • Carlisle Lodge, Eastbourne
Carlisle Lodge Nursing Home is in the seaside resort of Eastbourne. The home provides person-centred care for up to 19 residents, in a comfortable, safe environment.

Carlisle Lodge is an attractive, homely Victorian house set in private gardens. The home retains many period features, while being adapted to provide fit for purpose premises and equipment.

Carlisle Lodge is a family run home and is owned by the Matron, who has been in post since 1990. Long-serving staff provide excellent continuity of care and staffing levels are above average.

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Care Provided by Carlisle Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Owner
  • Carlisle Lodge Ltd
  • Person in charge
  • Diane Lawson (Proprietor)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017
    • Number of floors: 4

Funding & Fees Guide for Carlisle Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,420 – £1,450
    • Self-Funded Nursing Care £1,655 – £1,685
    • RESPITE Self-Funded Nursing Care £1,655 – £1,685
    • RESPITE Self-Funded Nursing Dementia Care £1,655 – £1,685

  • Free Nursing Care payment will be deducted from the advertised fee for residents requiring nursing care.
    Newspapers, chiropody ,hairdressing and toiletries are not included in the weekly fee.
  • (these prices are only a guideline, please contact Carlisle Lodge to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restricitons on visiting.


  • Parking

  • Small car park to the front of the building.


Carlisle Lodge Reviews (26)

Total of 26, showing 21-26
8.9

Carlisle Lodge has a Review Score of 8.9 (8.944) out of 10, based on 3 reviews in the last 2 years. Over all time Carlisle Lodge has 26 reviews.

Overall Experience

  • 24
  • 2
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Date Published

26
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23

Review from Lynne R (Daughter of Resident) published on 20 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both parents have been residents of the wonderful Carlisle Lodge Nursing Home, my mother recently for 8 weeks end of life care and she was extremely well cared for in every respect. It was her wish to spend her last few weeks in the nursing home with my father (they had been married for 71 years) and
staff made sure they were able to meet regularly. The dedicated and excellent nursing team kept her comfortable and reassured during her last weeks which was a comfort to me.
My father has been a resident for the last 8 months and, although it took him a while to settle particularly as he was newly blind, I know he is receiving the very best care in a homely, friendly environment.
I cannot praise Matron, deputy matron all the nursing/domestic/housekeeping staff enough for their dedication to the health and wellbeing of all residents.
As a family member of a resident, I feel absolute trust in the commitment of every member of staff to take great care of my father.

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Review from Stephen R (Son of Resident) published on 20 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father in law has been a resident in Carlisle Lodge for eight months and during that time has received excellent care provided by selfless, dedicated staff who have always gone the extra mile to ensure my father in law's welfare and comfort.
My mother in law was also resident until her passing
and during her time the care received was also excellent and the end of life care particularly tender and Mum's comfort and support was exceptional given Mum's condition.

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Review from Sue R (Daughter of Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I believe this care home has enhanced my dad's life and also extended it.
The staff are friendly, professional and dedicated. The family feel very relaxed knowing that Dad is so well looked after.
We are extremely grateful to have this sort of peace of mind.
I would not hesitate to recommend Carlisle
Lodge and cannot rate Carlisle Lodge highly enough.

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Review from Elaine B (Daughter of Resident) published on 5 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Carlisle Lodge in April 2014 and her quality of life improved immediately. She is looked after by cheerful and caring staff who obviously enjoy their work, many of whom have worked within the team for a number of years.


Relatives are treated with equal care and consideration and are

included in all decisions. The Matron’s door is always open for a chat.


I cannot recommend Carlisle Lodge highly enough and feel so lucky to have such excellent care for Mum in what she now considers her home.


Many thanks to you all.


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Review from Carol R (Daughter of Resident) published on 4 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents have been residents of Carlisle Lodge, my mother for over 6 years and my father for nearly 2 years. During that time they were both cared for extremely well and we never had any reason to doubt that they were happy and settled. Before my father became a resident of Carlisle Lodge,
the support they gave him when visiting my mother went above and beyond what we could have expected. While they were both residing there they both had different needs, both medical and social and all the staff catered for these individual needs with professionalism and kindness. Without a doubt, the high standard of compassion and care stems from the management of Carlisle Lodge and the staff they employ and we cannot give enough praise and thanks to every member of staff.

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Review from Patricia D (Daughter of Resident) published on 26 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Carlisle Lodge highly enough. Both my mother and father-in-law were resident there for several years and I cannot fault the care. From the moment they arrived when their wishes and preferences were accommodated, as they became frailer and needed more nursing care, to their final hours
when they were treated with respect and dignity and at no time left alone.
The staff also cared for the wider family, keeping us informed and being aware of our needs as well.
The matron has built up a team of dedicated staff, with very low rates of staff turnover and every member of the staff is equally committed to the ethos of being a caring friendly environment.
Thank you.

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Current Review Score: 8.9 (8.944)

Overview of Review Score

The Review Score of 8.9 (8.944) out of 10 for Carlisle Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.944 for Carlisle Lodge is calculated as follows: ( (34 Excellents x 5) + (2 Goods x 4) ) ÷ 36 Ratings = 4.944

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4 Points relating to the number of positive Reviews for Carlisle Lodge is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4. 3 Positive Reviews ÷ 4 = 0.75

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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