Clifden House Dementia Care Centre

80-88 Claremont Road, Seaford BN25 2QD
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9.4 51 Reviews
  • Clifden House Dementia Care Centre, Seaford
Clifden House aims to enable an individual to not only live with, but to thrive with their dementia. An individual with dementia need not be a person in crisis. With dementia, one can still aspire to a better life. Family relationships need not suffer when caring for someone with dementia. Clifden House is a vibrant and active home.

The home aims to provide the potential of a full and active future with dementia, building strong relationships based on trust and making the most of each person's abilities and intellect.

With a community-based approach, involving family and friends, skilled carers can enable individuals to feel more satisfied and at one with their everyday lives.

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Care Provided by Clifden House Dementia Care Centre

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Head/Brain Injury
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Nial Joyce
  • Person in charge
  • Sam Nicholson (Manager)
  • Admission Criteria
    • Private and LA funded, plus continuing care and personal budgets.
    • Ages 55+
  • Room Information
    • Single Rooms (49)
    • Couples/Companion Rooms (5)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1969
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Clifden House Dementia Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,450 – £1,550
    • Self-Funded Residential Dementia Care £1,450 – £1,550
    • RESPITE Self-Funded Residential Care £1,450 – £1,550
    • RESPITE Self-Funded Residential Dementia Care £1,450 – £1,550
  • (these prices are only a guideline, please contact Clifden House Dementia Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time.


  • Parking

  • Street and car parking available


Clifden House Dementia Care Centre Reviews (51)

Total of 51, showing 1-20
9.4

Clifden House Dementia Care Centre has a Review Score of 9.4 (9.420) out of 10, based on 15 reviews in the last 2 years. Over all time Clifden House Dementia Care Centre has 51 reviews.

Overall Experience

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Date Published

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Review from C J (Son of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfailingly helpful and friendly staff Always very professional in managing the challenging situations that inevitably arise. Good atmosphere all round . Feel very comfortable having my father as a resident

Reply from Nial Joyce, Owner at Clifden House Dementia Care Centre

Thank you for your feedback. At times dementia can heighten an unsettling sense of uncertainty or disturbance for an individual, and so we feel pleased when we succeed in instilling a sense of comfort and 'home' so that the person can live and thrive in safety and comfort.


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Review from Judith R (Niece of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been in Clifden House for 2 years.
He settled in very quickly and is now in a routine that works for him. The team have catered for his needs brilliantly and we feel that his care package has been tailored for him.
I have asked him if he ever feels afraid and he replied that he didn't
feel scared because he knew he was being well looked after.
We take him out sometimes and although he likes it, he is always happy to return 'home' to Clifden House.
Dementia is a horrible condition, and I imagine very terrifying, but my uncle seems to be settled and peaceful there.
My late mother was also a resident at Clifden House, and I would say that she felt the same sense of home as my uncle.
The staff are so caring and friendly, not just to residents, but also to their family.
It's a hard decision to put a loved one into care, but our experience has been great, both my uncle and mum felt contented, and the family felt included and welcomed whenever we came to visit.

Reply from Nial Joyce, Owner at Clifden House Dementia Care Centre

Thank you for your feedback. At times dementia can heighten an unsettling sense of uncertainty or disturbance for an individual, and so we feel pleased when we succeed in instilling a sense of comfort and 'home' so that the person can live and thrive in safety and comfort.


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Review from T E (Daughter of Resident) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had been with the home for over 4 years. The support and kindness shown by staff is incredible. It's such a difficult job for carers and the support team to do and they do it with smiles on their faces. I have nothing but respect for all the team.

Reply from Nial Joyce, Owner at Clifden House Dementia Care Centre

Thank you so much for your feedback. Operating a care home for vulnerable adults requires attention to numerous different areas of expertise, but is absolutely impossible without a team who actually care. We are so glad that you have experienced the attention and skills of all of the team at the home.


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Review from N N (Daughter of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My Mother spent one week respite here and I did not know it was possible for someone to lose that much weight in one week. I will regret my decision to leave her here forever. The care plan provided was inaccurate and this visit has hastened her decline.

Reply from Nial Joyce, Owner at Clifden House Dementia Care Centre

Thank you for taking the time to comment on our service. Your mother stayed with us at Clifden House for a single week of respite care. For reasons of privacy and dignity, I cannot discuss your mother's care here. We have corresponded at great length with you regarding your mother's stay and have responded in full to your issues raised directly. We have also provided documented records, but your assertions following her care are unsubstantiated. No issues were raised with us during the week of your mother's stay. Indeed, no feedback was received by us at all until we asked that fees for care kindly be settled. I am sorry on this occasion that we did not meet your personal expectations for your mother's care. Your response now sits amongst others we have received, and I would ask you to please take the time to read the feedback that has been left here. Once again, we wish nothing but the very best for your mother and her well-being.


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Review from Nadine and Natalie S (Daughter of Resident) published on 30 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is our dad's second year being cared for by Clifden House Dementia Care Centre. We cannot fault the staff and management and we will be eternally forever grateful. The constant care, patience and total dedication from all the staff at Clifden House is incredible. Our dad is so well loved by the
staff its beautiful to see his little face light up when they laugh and talk with him. These staff make our visits enjoyable and when we leave we have so much respect and love for them. Our trust in them is everything. Thank you ALL from our family.

Reply from Nial Joyce, Owner at Clifden House Dementia Care Centre

Thank you so much for that trust, and we promise the best in care and to continue to sustain a thriving life for your dad.


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Review from R G (Husband of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has settled in well since she entered the home in January. She seems to get on with the staff who seem to like her. All staff I have come in contact with are brilliant, despite some of the things they have to experience. What's more, I am offered tea, coffee or cake when I arrive!
It would
help if from time to time I could have an update on my wife's behaviour, eating and sleeping, etc.
Many thanks for all your good work.

Reply from Nial Joyce, Owner at Clifden House Dementia Care Centre

Thank you for your feedback, and I'm glad you're enjoying the tea and cake. We will contact you directly to reconfirm how you would best appreciate feedback and reports on your wife's condition.


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Review from Christine L (Wife of Resident) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident for two years due to him suffering from Alzheimer’s. This is a most cruel disease and I find the home caring and compassionate with him. The staff are all very friendly and do what they can for him. They have activities and entertainers to entertain the residents and a
lovely garden for when the nice weather is here. They always make me and my family feel welcome when we visit.

Reply from Nial Joyce, Owner at Clifden House Dementia Care Centre

Thank you for your feedback. It is important to us that you feel just as at home and welcome at Clifden House as your husband.


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Review from S C (Daughter of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been cared for by Clifden House for over four years. I cannot fault the staff and management. I know for sure my mother would not be here today without their profound patience and ongoing love, care and total dedication from all the staff at Clifden House.
Thank you Clifden House.

Reply from Nial Joyce, Owner at Clifden House Dementia Care Centre

Thank you so much for your feedback. The patience, care and dedication of our care team and all our team at Clifden House is at the heart of what we offer and hope to achieve every day.


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Review from J D (Daughter of Resident) published on 1 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our relative is very settled and appears happy at Clifden House. Their bedroom décor is a little outdated and furniture could do with replacement, as some parts are damaged. Communication could be better. Overall, family are pleased with the service our parent receives.

Reply from Nial Joyce, Owner at Clifden House Dementia Care Centre

Many thanks for taking the time to feedback to us.
We have a rolling programme of refurbishment and replacement, meaning that every room will be redecorated with new fixtures and fittings in turn, whether that is soft furnishings such as curtains, or furniture, etc. on a regular and reasonable turnaround basis. We are more than happy to act upon individual issues as they arise.
Communication is key and personal to each resident and family, so let us look into this and ensure we are meeting these needs in future. Thank you once again.


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Review from Anne W (Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I removed my dear sister from her previous care home for several reasons on realising she wasn't being cared for.
On first visiting Clifden House I could see how welcoming and friendly the staff were, the smiles, the atmosphere, nothing was too much trouble.
I wish I'd have moved her to Clifden House
a long time ago! She now walks again, loves to dance with the staff, loves the entertainment and the interaction and certainly enjoys her meals.
I visit every week and find her at peace, always presentable having clean clothes daily which certainly didn't happen at her previous care home!
I truly can't thank the staff enough I don't know what I'd do without them or Clifden House and I thank them from the bottom of my heart knowing she's happy and cared for.

Reply from Nial Joyce, Owner at Clifden House Dementia Care Centre

Thank you. It's fantastic to hear about your experience at the home. Sometimes it's the tangible things, like the rooms, gardens or facilities that make a difference, but our favourite is 'smiles and atmosphere' and even a little dancing!


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Review from James H (Respite Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was the 3rd time that Mum had been to Clifden House for respite care. She was welcomed literally with open arms and a hug which made Mum feel so welcome! Mum is 95 and has dementia but she had a lovely smile on her face with this welcome.
All the staff are so lovely, somehow always having a smile
on their face. They left us to settle Mum in, but then came and took over allowing us to go feeling very confident that Mum would be well looked after. We came to collect her after a week away, and she wasn't sure she wanted to go home! I would recommend Clifden House to anyone!

Reply from Nial Joyce, Owner at Clifden House Dementia Care Centre

Thank you for your response.
"Open arms and a hug" says more than we could ever put into words!


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Review from Alison B (Wife of Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always friendly, caring and happy to help in any way they can. Residents are well-presented and regular entertainment is provided. I would have no hesitation recommending Clifton House to others.

Reply from Nial Joyce, Owner at Clifden House Dementia Care Centre

Thank you for your feedback.
Socialisation, activity and entertainment are what we would all want in our own lives, so we are pleased we are achieving this for our residents also.


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Review from Andrea R (Daughter of Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Clifden House for 5 years. I visit at least every 2 weeks and now take Holy Communion to 2 other residents as well as mum. The staff are very caring, helpful and kind. The home is always clean and tidy. The residents seem happy and contented considering that they are
in varying stages of dementia.

Reply from Nial Joyce, Owner at Clifden House Dementia Care Centre

Many thanks for feeding back to us. We are as much a home for family and friends as for our residents themselves. This is how we build a community that helps residents to live and thrive with their condition.


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Review from Peter G (Friend of Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend who has now been a resident at Clifden House for over three years, could not be in a safer or better place. All of the staff are just so caring and aware of my friends needs, her room is spacious and light. The food is good, varied and always available. Also they are very welcoming towards
her dog who still visits regularly.

Reply from Nial Joyce, Owner at Clifden House Dementia Care Centre

We appreciate your taking the time to give us your oversight. We love to have pets visiting and nothing brings back instant memories of old friends like a dog scampering about.


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Review from K H (Daughter of Resident) published on 31 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad seems very settled and generally happy at Clifden and we often see him treated with kindness and dignity by the staff.
We may be unusual in that we are keen to understand how he is when we don’t see him and would like more of an update on a more frequent basis. The home is good at exceptions such
as notifying us of falls Etc however.
As far as peripherals are concerned, the occasional maintenance/other issue has had to be raised a few times but does get resolved eventually.

Reply from Nial Joyce, Owner at Clifden House Dementia Care Centre

Thank you for your feedback. Let us look into how we can get you more of the information and feedback you feel comfortable with. This could be via a family portal linking to our PCS care recording software, or perhaps a personalised version of our monthly newsletter of resident activities. Our ongoing programme of continuously upgrading the environment, inside and out, continues to aid the residents and we hope you can continue to see the positive benefits of this.


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Review from Vicky N (Granddaughter of Resident) published on 2 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every week I visit Clifden House where all the staff are so welcoming. I have personally noticed a huge difference in my nan since we moved her to Clifden House in December. She no longer asks when she is going home, and is less tearful, in fact, I don't think I have seen her cry since being with you,
she seems very happy and never mentions how she is going to escape. Just how nice her new flat is!
You should be really proud of all the staff.
One thing I really enjoy is seeing the social media posts so we see a glimpse of the activities you carry out.

Reply from Nial Joyce, Owner at Clifden House Dementia Care Centre

Thank you for your feedback. We're so pleased your nan feels truly 'at home' in her home with us. Our goal each and every day is for our residents to feel the freedom of socialising and thriving in their life with us.


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Review from David P (Brother of Resident) published on 4 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relationship with my sister has been reactivated after forty years of virtual non-communication. As her next of kin, I have tried to visit occasionally with the prime aim of 'someone showing interest' and triggering memories of growing up in Chester. I have found the staff welcoming and remarkably
patient - not an easy job with the demented. I have no complaints about the care she is receiving or the house's keeping in touch.

Reply from Nial Joyce, Owner at Clifden House Dementia Care Centre

Many thanks for taking the time to communicate your experience of care at Clifden House. Part of our role is to allow families to 'revert' to being families and not simply carers or financial overseers or other positions in which we can all find ourselves with a vulnerable relative. Our job is to reassure all parties of our close care and attention at all times.


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Review from Victoria Y (Daughter of Resident) published on 28 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dementia is a cruel disease and robbed my father-in-law of the last few years of his life. Clifden House Dementia Care Centre was such a blessing, they always treated my father-in-law with kindness and dignity. He was missing social interaction and could no longer care for himself, Clifden House offered
a safe and caring environment with lots of wonderful staff to talk to him, taking care of him in what always felt like a family environment when we sadly were unable to meet his needs. The staff were always friendly, professional and in the crucial last days of his life supportive towards us.
Thank you.

Reply from Nial Joyce, Owner at Clifden House Dementia Care Centre

Thank you so much for taking the time to give us this feedback. Helping individuals socialise with dementia is so key to our care. Life does not end with the diagnosis but the journey begins to discover what can still be enjoyed, what brings the individual alive and how they can thrive with the condition.


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Review from Judith B (Wife of Resident) published on 11 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went to Clifden House Dementia Care Centre for a week's respite in June and he is there again this week. When we visited the home I was struck by how cheerful and welcoming the staff were. The residents seemed happy. The member of staff who showed us around was able to answer/allay all of
my questions and concerns. This has been a heartbreaking decision for me but made much easier by the sympathetic support of the staff and, most importantly for me, the confidence I feel that my husband will be treated with kindness.

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Review from S M (Daughter of Resident) published on 15 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident in Clifden House Dementia Care Centre for several months. He was upset and very confused when he arrived and anxious about leaving his home. His transformation is remarkable. He is happy, chatty, smiling and blooming. His physical health has improved and he is significantly
less confused. He arrived somewhat dishevelled and unkempt and now looks smart and well cared for, always wearing fresh clothes and looking clean and ready for the day. The staff are incredibly kind and caring, nothing is too much trouble. His wishes, independence and dignity are always honoured. I would recommend Clifden House to anyone!

Reply from Nial Joyce, Owner at Clifden House Dementia Care Centre

Many thanks for taking the time to leave us your feedback.
The care we deliver is a collaborative exchange between family, carers and health professionals to ensure we help the resident, not simply to live but to thrive with their condition, and we are very pleased that our work continues to be of benefit to your father.


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Current Review Score: 9.4 (9.420)

Overview of Review Score

The Review Score of 9.4 (9.420) out of 10 for Clifden House Dementia Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.420 for Clifden House Dementia Care Centre is calculated as follows: ( (104 Excellents x 5) + (51 Goods x 4) + (12 Satisfactorys x 3) + (9 Poors x 2) ) ÷ 176 Ratings = 4.42

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Clifden House Dementia Care Centre is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Clifden House Dementia Care Centre

What types of Care is Clifden House Dementia Care Centre registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Clifden House Dementia Care Centre provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Clifden House Dementia Care Centre have?

There are 49 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Clifden House Dementia Care Centre?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Clifden House Dementia Care Centre to the centre of Seaford?

0.6 mile(s) as the crow flies, distance by road may be significantly further.