Devonshire

95/97 Carlisle Road, Eastbourne BN20 7TB
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8.9 12 Reviews
  • Devonshire, Eastbourne
The Devonshire is a family-owned nursing home that offers professional carers who strive for effective and efficient personalised care, within an environment where users feel at home and respected.

The home's forty-two residents enjoy scenic grounds, with a spacious interior that is ideal for people with a physical disability and crucial for allowing carers to maintain high standards.

Occupants have personal care plans and are allocated a key worker to make sure their provision is up-to-date with their health needs, with a wide range of activities and entertainments incorporated into the home's itinerary.

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Care Provided by Devonshire

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 42 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Bernadette Wild (Manager)
  • Admission Criteria
    • No Smoking
    • Ages 40+
  • Room Information
    • Single Rooms (42)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Devonshire

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Devonshire Reviews (12)

8.9

Devonshire has a Review Score of 8.9 (8.862) out of 10, based on 5 reviews in the last 2 years. Over all time Devonshire has 12 reviews.

Overall Experience

  • 11
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Date Published

12
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7

Review from A A (Daughter of Resident) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents were here. My father passed in April in the home very happily with our family together with him for his last eight days. The home was so supportive, caring and wonderful during this difficult time. My mother is still here excelling at 92 and also very happy here! I highly recommend the
Devonshire.

Reply from Debbie Acton, HR Manager at Devonshire

Thank you so much for your review and for sharing your family's experience with the Devonshire. We are honoured to have been a part of your father's final days and to have provided the support and care needed during such a difficult time. It means a great deal to us that your father felt happy and surrounded by family.We are equally delighted to hear that your mother is thriving and enjoying her time with us. Our staff are dedicated to creating a warm and supportive environment for all our residents, and your words affirm the hard work and compassion we strive to bring every day.Your kind words inspire us to continue our commitment to excellence in care and to make a positive impact in the lives of our residents and their families. Thank you for your recommendation, it is much appreciated.


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Review from G W (Daughter-in-law of Resident) published on 25 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident at Devonshire Care Home for approximately 3 years. All of the staff from the Matron to the domestic team are incredibly caring. There's also a wide range of activities run by a very enthusiastic team. I would highly recommend this nursing home.

Reply from Debbie Acton, HR Manager at Devonshire

Thank you so much for your wonderful review! We're thrilled to hear that your mother-in-law has had a positive experience at The Devonshire Nursing Home. Our staff take great pride in providing compassionate care, and it's fantastic to know that you appreciate their efforts. We're also glad to hear that the activities have made a difference in her time here. Your recommendation means a lot to us, thank you.


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Review from R O (Husband of Resident) published on 22 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After searching & viewing some nursing homes I found the Devonshire Care Home & I met with the Matron in 2022.
My wife has since been living permanently in the home & is being well looked after by all the staff. The home is like having a big family together having a good time with organised activities
and live music which is good for brain stimulation & the kitchen provides good healthy food for all residents.
I would like to thank Matron all the nurses, carers & and the activities coordinator for providing the best quality of life within the home. I would like the home to get the best nursing home award soon.

Reply from Debbie Acton, HR Manager at Devonshire

Thank you so much for your kind words and thoughtful review! We're delighted to hear that your wife is enjoying her time at The Devonshire Nursing Home and feels well cared for by our dedicated staff. It's wonderful to know that our activities and healthy meals are making a positive impact on the resident's quality of life. We appreciate your recognition of our staff, and we will continue striving to provide a loving and supportive environment. Your encouragement for an award means a lot to us! Thank you once again for sharing your wonderful experience with us. We truly look forward to continuing to provide exceptional care for your wife; she is a joy to have in our home


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Review from T B (Daughter of Resident) published on 14 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Devonshire Nursing Home is a very warm and welcoming place. Delightful staff from all aspects of the home including nurses, activities, arts and crafts also social events such as going to the theatre and days out. I would recommend this nursing home.

Reply from Debbie Acton, HR Manager at Devonshire

We're thrilled to hear that you find The Devonshire Nursing Home warm and welcoming. Our staff takes great pride in providing exceptional care and organising engaging activities, and it's wonderful to know you appreciate their efforts.Your recommendation means a lot to us, and we're committed to maintaining the high standards that make our home a special place for residents and their families. Thank you for taking the time to share your experience.


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Review from Eric P (Husband of Resident) published on 11 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident for over 2 years and I am full of praise and gratitude for the professional nursing care at all levels. There is a warmth and respect mixed with a calm attitude to any crisis. Activities are many and varied and well run, tailored to individual's limitations. I am delighted
that my wife is a resident at the Devonshire nursing home.

Reply from Debbie Acton, HR Manager at Devonshire

Thank you for your lovely review of our care home. It's a delight having your wife stay with us in our home.


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Review from K L (Daughter of Resident) published on 21 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel so lucky that my mother is a resident of the Devonshire Nursing Home.
The care she receives is amazing.
The activities that are provided are very thoughtful and good fun.
Every member of staff is kind and put the residents first.

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Review from A B (Daughter of Resident) published on 16 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum's room looks out onto the lovely garden. She is comfortable and well looked after. The staff are kind and the activities are varied and stimulating. I appreciate the efforts of the activities manager to communicate about Mum.

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Review from Liz L (Daughter of Resident) published on 15 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having both my parents residing at the Devonshire Nursing Home, I can only say what an incredible place this is.
The nursing/care is exemplary - every team member we have encountered shows both professionalism and, importantly care and kindness.
Clearly incredibly well led from the top, and communication
and leadership are evident.
The variety of activities organised by the activity coordinator is incredible! She is a true star, and her imagination and dedication know no limits! To see our parents engaging/being actively encouraged to participate is lovely. We know the activity coordinator has won awards - we are not surprised! She uses social platforms and technology to their best - sharing with us the day-to-day activities and sheer fun they have! Dad enjoyed his Boys Day Out last week - including fish and chips! Then this is shared via our phones so we can see and continue to feel part of their lives. We are so grateful - thank you to each and every one of you at the Devonshire Nursing Home!

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Review from Tracey F (Daughter of Resident) published on 15 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a warm and friendly place. I know that my elderly mum has the best care possible. There is always someone at hand to talk to if you have any questions. I certainly would recommend this home. The rooms are well equipped and there is a stunning view looking out the back to the huge gardens.

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Review from R D (Daughter of Resident) published on 15 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are caring and professional and are always welcoming and tell me of their experiences with Mum. She is clearly happy and settled. I could not wish for better. I am kept informed of all aspects of her care.

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Review from David S (Son of Resident) published on 15 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't recommend Devonshire Care Home more highly, the care they have given my dad has been top-class.
All the staff have been exceptionally friendly and it is a pleasure to go and visit.
Compared to other homes we looked at the cost was competitive.

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Review from Scott P (Godson of Resident) published on 6 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Devonshire was recommended to me by more than one person and has more than met our expectations. The slight access issues are more than compensated for by the attitudes and caring abilities of all the staff from the matron to the handyman.
Over the last twelve months, my godfather has settled in
well and is quite comfortable with day to day life.
The organised activities are second to none.

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Current Review Score: 8.9 (8.862)

Overview of Review Score

The Review Score of 8.9 (8.862) out of 10 for Devonshire is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.767 for Devonshire is calculated as follows: ( (48 Excellents x 5) + (11 Goods x 4) + (1 Poors x 2) ) ÷ 60 Ratings = 4.767

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.095 Points relating to the number of positive Reviews for Devonshire is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4. 5 Positive Reviews ÷ 8.4 = 0.595

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Devonshire

What types of Care is Devonshire registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Devonshire provide?

Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Devonshire have?

There are 42 Single Rooms.

What are the Facilities & Services at Devonshire?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Devonshire to the centre of Eastbourne?

1.4 mile(s) as the crow flies, distance by road may be significantly further.