Seaview Nursing Home

71 Filsham Road, St Leonards-on-Sea TN38 0PG
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9.5 43 Reviews
  • Seaview Nursing Home, St Leonards-on-Sea
Seaview Nursing Home, situated in St Leonards-on-Sea, offers a variety of services, including elderly, dementia, respite care and convalescence stays. It is conveniently positioned within easy reach of Bexhill and Eastbourne. Its proximity to the sea front evokes an atmosphere which is both peaceful and relaxed.

This spacious home features six comfortable lounges, which are available for use by residents at any time of the day. It provides an ideal environment for residents to relax and socialise with others in the care home.

It offers single bedrooms, of which the vast majority have en suite facilities and/or wet rooms. Residents are strongly encouraged to personalise their rooms with their own furnishings in order to make them feel at home.

The team of dedicated staff aim to maintain each resident's dignity and provide a high quality of life, in a calm and personalised environment. Staff strive to understand each resident’s individual needs and build their own personal relationship with them. With comprehensive care assessments, regular monitoring and reviews, staff strive to provide the highest standard of care delivery.

The dedicated activity co-ordinators run regular varied programmes to suit all tastes. Whether its visiting local sites or simply a walk, there is something for everyone to enjoy. Staff make every effort to help residents continue with their own hobbies and interests or to take up something new.

The home hosts weekly Yoga 'keep-fit' sessions and musical entertainment is provided by professional artists throughout the year. Reminiscence therapy is supported by Wi-Fi technology. Residents can, and are encouraged to, contact their relatives through either Skype or WhatsApp and they can also learn computer skills, including how to use the internet and e-mail. It also has a cinema with regular screenings to suit the residents. Additionally, the home has an on-site hairdressing salon.

Care Provided by Seaview Nursing Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 91 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Francesca Ddungu (Care Home Manager)
  • Admission Criteria
    • Policies in place
    • Ages 55+
  • Room Information
    • Single Rooms (91)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1897
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Seaview Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • Self-Funded Nursing Care from £1,398
    • Self-Funded Nursing Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Nursing Care from £1,400
    • RESPITE Self-Funded Nursing Dementia Care from £1,399
  • The Coral Floor is a specialist dementia floor set within the home. Mild, moderate, complex or advanced dementia care fees start from £1,400 per week and are variable depending on the needs of the individual


  • (these prices are only a guideline, please contact Seaview Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • There is an open door policy for relatives and friends of residents.


  • Parking
  • There is on site parking


Total of 43, showing 1-20
9.5

Seaview Nursing Home has a Review Score of 9.5 (9.539) out of 10, based on 17 reviews in the last 2 years. Over all time Seaview Nursing Home has 43 reviews.

Overall Experience

  • 27
  • 13
  • 3
  • 0
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Date Published

43
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Overall Experience  Overall Experience 5.0 out of 5

Each time I visit my Nan the staff have gone above and beyond the care and attention they give her is superb. We recently celebrated her birthday at Seaview Nursing Home and the staff could not have been kinder or lovelier, they made space for us in the dining room, organised tea and coffee and a cake
which included a mini cake for the two other family members attending. They were on hand when we needed letting in and out, all in all we can't thank them enough.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you kindly for the lovely feedback. We do try and make it a home from home and it's lovely to see you all visit so often.


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Overall Experience  Overall Experience 5.0 out of 5

We were able to have a family birthday party in the dining room for our mum's 88th birthday. The staff had made the room look beautiful, just right for a party. The staff were so helpful, nothing was too much trouble and all the family felt so welcome. The chef had made a wonderful birthday cake for
us, mum was so happy and the afternoon is a lovely memory for the family. We really can't thank everyone enough for all that they did for us, especially as they were still caring for the other residents

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you so much for your review. Your mother is a pleasure to look after and we always welcome family to join the Seaview family.


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Overall Experience  Overall Experience 5.0 out of 5

What a truly wonderful afternoon we were given by the staff at Seaview Nursing Home for our mothers birthday, 24 family members join mum for her birthday celebrations in the dining room. The staff had decorated the room with balloons and moves tables and decorated them and it all looked beautiful. Coffee
and tea was provided an incredible birthday cake was made for us, the cake looked and tasted beautiful. We were so thankful at how all very kind and friendly staff went so above and beyond to give us and mum the most perfect afternoon. We cannot thank you all enough.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you so much for your review, I will share this with the team. It's a pleasure to look after your mother and always a joy when you and your family join in our events.


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Overall Experience  Overall Experience 4.0 out of 5

My father is on end-of-life care here. Very pleased with the care my Father is receiving. The staff are very efficient and friendly. Management and reception are very helpful also. I would definitely recommend the nursing home to others and future relatives.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you so much for your feedback. I will share this with our team. Thank you for letting your dad and yourself be part of the Seaview family. He is a joy to be around.


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Overall Experience  Overall Experience 5.0 out of 5

My father has been here for a few years now. Friendly staff and the management is very approachable, have solve any issues that have come up since my father arrived. Have gone beyond to make him feel comfortable. They really helped with my father attending my wedding. Great team, lovely receptionist.
My father staying here gives me great peace of mind. Keep up the good work!

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you so much for the feedback. It's been a pleasure looking after your father, he is so charismatic and funny. I will share your kind words with the staff.


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Overall Experience  Overall Experience 3.0 out of 5

The care given to my mother is very good and the staff are friendly and approachable.
Mum chooses not to eat in the restaurant so her meals are kept warm under a heat lamp and often dry and unappetising by the time it gets to her (maybe they can look at this procedure). The building itself is very
tired and dated and would benefit from a deep clean. Mum is in a very small room resembling a corridor and has been promised on numerous occasions, a larger more comfortable room (as boasted on their websites), but it has been 5 months now and she remains in the room she was admitted into. This does upset her a bit with what she calls ‘false promises’.
I’m not sure about the facilities as Mum’s a bit of a loner. It would be nice if a physio visited weekly and helped with exercise as she is getting terrible muscle wasting. I think this should be a mandatory part of the care package as mum literally walks on average 100 steps a day. But I guess that the most important thing is that mum is comfortable and the staff make her feel welcome.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

I am glad to hear that you feel the care your mum receives is excellent and that the staff have made her feel welcomed and comfortable. I will discuss with the kitchen team an alternative to your mums eating pattern and and choice. The building itself was built in 1897 and can take a lot to maintain and hopefully, you have seen the ongoing re-decoration and improvements. We have a housekeeping team of 3 a day and they complete deep cleaning along with resident of the day. As discussed via the phone you requested for your mum to be on a certain floor which is full the majority of the time and only have 1 other room that is similar to your mum's although smaller in size it has an amazing view of Coombs Valley. We have larger rooms available on the ground floor should you change your mind. I have spoken to the team lead on your mum's floor and she does decline to come to the communal areas, although we do try and encourage this is her preference and we have to respect that.


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Overall Experience  Overall Experience 5.0 out of 5

My first impression - nursing home was clean, tidy, and warm. Receptionist very friendly towards me, able to show me to the room of the person I was visiting. Room very tidy and clean. Drinks by bed. TV on. My friend was very happy with everything at the home. I also spoke to the manager and carer who
popped into the room while I was visiting.
I was very impressed with my visit. No issues at this nursing home. Good on all the staff I saw.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you kindly for your feedback. The client is a pleasure to look after, it was lovely to see you are pleased with the standard of care we are providing for him. I will share your feedback with the staff.


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Overall Experience  Overall Experience 5.0 out of 5

So happy for Seaview to look after Dad.
He is being cared for so well, and the staff/patient ratio is excellent. The staff are caring, sensitive and attentive.
My parents had their 66th wedding anniversary on the weekend, and we had arranged to bring Dad home to be with Mum on their special day,
but Dad wasn’t well enough. The staff saved the day by making a beautiful table for us in the lounge, complete with Buck’s Fizz; we were so touched, and we had a very special family occasion to remember. Thank you, Seaview.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you.
We appreciate your kind feedback.
It's a pleasure to look after your father.
I will share your feedback with the staff.


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Overall Experience  Overall Experience 5.0 out of 5

From the moment my relative arrived here, I knew he felt at home. I also felt like it was like a big family; very genuine and always friendly. My expectations were a clinical place with not much happening. The truth was a happy home for my relative and a nice place to visit.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you so much, we value your feedback. We are a family and thank you for letting your love one and yourselves join us. I will share this with the staff. Kind regards.


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Overall Experience  Overall Experience 4.0 out of 5

My brother has been a resident of Seaview since April 2023. I have found the staff easy to get along with and I can't fault the care they continuously give my brother with the different needs he has. He's happy here so I'm happy. Thank you for looking after him.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you for the lovely feedback. Your brother is a joy to look after and such a happy gentleman.
He has become a delightful addition to the Sea View family.


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Overall Experience  Overall Experience 4.0 out of 5

My stepfather has only just arrived at Seaview. So far the service he has been given, from medical care, supervision and attention to his needs has been exemplary! As far as it can be, a happy atmosphere for residents and visitors. Thank you to all the team there. Clearly well managed and with committed
and attentive staff.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you so kindly for your feedback. It’s a pleasure to look after your stepfather and have him and yourself become one of the Sea View family. I will share your kind words with staff.


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Overall Experience  Overall Experience 5.0 out of 5

I stayed in Sea View for respite from the 10th of June to the 12 July after an accident that left both arms in Plaster, rendering me unable to do anything. I need help going to the toilet, feeding, washing and being dressed. The staff and carers at Sea View are the most kindest and caring group of individuals
I've ever met. Nothing was too much trouble for them to do for me when I felt totally helpless. Once I started to recover and had my big plaster casts removed, they really helped me to recover and become independent for myself. I have to include everyone in the care home for friendliness, from the top boss, staff, nurses the splendid carers who work so hard to make sure you have everything you need. Admin staff, cleaners, handyman, laundry staff and the chefs who did their best to please everyone - not an easy task. I am so grateful. If I ever needed full-time care, I wouldn't hesitate to go back - thank you, one and all.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you, Jean.
I will share your lovely feedback with the staff. We really do appreciate your kind words.
You are dearly missed. Please do visit whenever you are close by, and you will always have a room whenever you're ready.


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Overall Experience  Overall Experience 5.0 out of 5

As soon as you walk in, there is a warm welcome. The home feels loving and friendly. The staff are great with my sister as she can be difficult at times. The home keeps me informed of any changes. My sister is happy and content and, most of all, safe. She is a person living with dementia that progressed
suddenly. The staff are fully trained to deal with this. My family want to thank you all for your support, kindness and excellent care of my sister.

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Overall Experience  Overall Experience 5.0 out of 5

Everything is ok - happy with it all.
The coffee is good, and getting on ok.
Had feet done, and all ok.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

I am very glad to hear that you are happy here with us at Sea View.
Thank you for your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

St Dominic‘s is extremely helpful. I feel at ease and confident that he is being well looked after and cared for. I would highly recommend to anyone that is looking for a care home to come and visit. The food is extremely good, and the cleanliness is extremely good. It’s good to see residents doing
activities and mixing with each other.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you kindly for the lovely feedback.
Your brother-in-law is a pleasure to look after.
We always enjoy our catch-ups when you visit.


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Overall Experience  Overall Experience 5.0 out of 5

Visiting an aunt and met her in the lounge. Always met with friendly, pleasant staff and made to feel welcome. Care and help to residents always appears excellent.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you kindly for the feedback.
We appreciate your kind words.
I will share this with my team.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent care for my dad, who was there for three years and was well looked after, plus he also renewed his wedding vows to my mum, and they did all food and drink, and they never charged us. He died about three weeks ago, and they organised the wake.

Reply from Francesca Ddungu, Manager at Seaview Nursing Home

Thank you for the review.
The staff will be very pleased to read your kind words and have lots of lovely memories that you have created at St Dominic's.
He was a lovely gentleman, and it has been a privilege to have looked after him.
We will miss seeing you all, and you are more than welcome to visit at any time.


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Overall Experience  Overall Experience 4.0 out of 5

My wife has a lovely room at St Dominic's and received excellent nursing care for her complex condition. While the building and decore could be improved and the food needs to be better, these issues are being addressed under good management. Other places may look better, but remember what is important
- the health and welfare of your loved one.

Reply from Debra McDonald, Manager at Seaview Nursing Home

Thank you for taking the time to write a review and share your thoughts. I'm glad to say that the redecoration of the home continues, and menus are in the process of being reviewed.


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Overall Experience  Overall Experience 4.0 out of 5

The sincere care and sympathy the staff felt towards my dad was really above the standard I was expecting for palliative care. I must mention two particular staff members for their tremendously gentle way they handled the situation, which was new to me and my family. They allowed the whole process to
be calm and peaceful.

Reply from Debra McDonald, Manager at Seaview Nursing Home

Thank you for your kind words; I will pass your comments on to our lovely team.


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Overall Experience  Overall Experience 4.0 out of 5

The entire staff here are courteous and kind. The activities are good. Loved the garden.

Reply from Senior Admin, Admin at Seaview Nursing Home

Thank you for your review, we are glad you enjoyed your stay with us.


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Current Review Score: 9.5 (9.539)

Overview of Review Score

The Review Score of 9.5 (9.539) out of 10 for Seaview Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.660 for Seaview Nursing Home is calculated as follows: ( (137 Excellents x 5) + (41 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 188 Ratings = 4.66

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.879 Points relating to the number of positive Reviews for Seaview Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2. 16 Positive Reviews ÷ 18.2 = 0.879

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Jul 2024

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Seaview Nursing Home

What types of Care is Seaview Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Seaview Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Seaview Nursing Home have?

There are 91 Single Rooms.

What are the Facilities & Services at Seaview Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Seaview Nursing Home to the centre of St Leonards-on-Sea?

0.6 mile(s) as the crow flies, distance by road may be significantly further.