This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Dudwell St Mary is situated in the heart of 'Kipling' country with large extensive grounds that overlook the Dudwell river valley. Why not arrange a visit to see for yourself, guests are always welcome to visit and to join residents for lunch. The home is situated just one mile from Etchingham station
Dudwell St Mary Care Home have own on site parking facilities.
Barchester Dudwell St Mary Care Home has a Review Score of 9.6 (9.645) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Dudwell St Mary Care Home has 115 reviews.
Review from S J K (Son of Resident) published on 20 January 2017
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Overall Experience
4.0 out of 5
Reply from Happiness Chinyimba, General Manager at Barchester Dudwell St Mary Care Home
Thank you for posting a review of our nursing home. We are pleased to read that Dudwell St Mary has a lovely and relaxed atmosphere. Your comments about staff being respectful, friendly and helpful is much appreciated.
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Review from S V (Son of Resident) published on 20 January 2017
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5.0 out of 5
Reply from Happiness Chinyimba, General Manager at Barchester Dudwell St Mary Care Home
Thank you for taking the time to share your views about the care and support that your mother is receiving. I am delighted that the staff keep you updated in a timely manner and that you have found this reassuring.
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Review from Barbara R (Resident) published on 13 January 2017
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4.0 out of 5
Reply from Happiness Chinyimba, General Manager at Barchester Dudwell St Mary Care Home
Thank you for your review and we are pleased that your mother has settled well in our nursing home. We are pleased to confirm that we have a weekly activity schedule covering a range of activities that is given to our residents and also displayed in the home.
Our activities are planned and shaped by interest of our residents and we know your mother likes musical entertainment and exercises.
Our residents are encouraged to participate in our activities. However, we also respect their choices.
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Review from J C (Resident) published on 13 October 2016
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4.0 out of 5
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Review from Steph M (Granddaughter of Resident) published on 29 September 2016
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5.0 out of 5
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Review from Nicki F (Granddaughter of Resident) published on 8 September 2016
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5.0 out of 5
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Review from B N (Wife of Resident) published on 25 August 2016
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5.0 out of 5
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Review from Nicolya C (Daughter of Resident) published on 2 August 2016
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5.0 out of 5
The needle in the haystack when it comes to finding the very best care home, with the very best care, the very best staff, and the very best manager.
Add to all of the above, and more in terms of praiseworthy, Dudwell is a haven
My mum is here now and I cannot recommend it highly enough.
Absolutely Outstanding.
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Review from Vernon V (Husband of Resident) published on 7 July 2016
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5.0 out of 5
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Review from Anne S (Daughter of Resident) published on 15 May 2016
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Overall Experience
4.0 out of 5
Reply from Tom Holloway, Senior Digital Marketing Executive at Barchester Dudwell St Mary Care Home
Thank you for your invaluable comments. We have reviewed the staffing on the first floor during meal times and have seconded more staff to assist the care staff at these busy times. We will continue to monitor the situation. We are sorry that we cannot provide a quieter lounge area on that particular floor but there is a much quieter lounge on the ground floor which is accessible to all and which all residents and relatives are welcome to use as required.
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Review from Edith C (Resident) published on 22 March 2016
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4.0 out of 5
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Review from Vivian G (Granddaughter of Resident) published on 16 March 2016
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4.0 out of 5
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Review from Richard K (Son of Resident) published on 25 February 2016
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4.0 out of 5
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Review from Caroline T (Daughter of Resident) published on 19 January 2016
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5.0 out of 5
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Review from G B (Daughter of Resident) published on 21 December 2015
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5.0 out of 5
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The Review Score of 9.6 (9.645) out of 10 for Barchester Dudwell St Mary Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.645 for Barchester Dudwell St Mary Care Home is calculated as follows: ( (185 Excellents x 5) + (46 Goods x 4) + (11 Satisfactorys x 3) + (4 Poors x 2) + (2 Very Poors x 1) ) ÷ 248 Ratings = 4.645
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Dudwell St Mary Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Sep 2018
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Job Title: Senior General Manager
Joined: 2023
Hi. My name is Emma Rich-Spice and I am the General Manager at Dudwell St Mary.
I trained in mental health and care management and forensics as a degree and have been managing adult nursing and complex care home services now for over 20 years. I bring a deep and caring knowledge of how to ensure the care given to you and your loved ones is at a standard you would expect and more so. My door is always open for a coffee and a chat for all. Care is a huge passion of mine, one of which has led me to the House of Lords to positively champion adult social care and those who live and work within.
For me, kind, caring, personalised and holistic care should be at the heart of everything my team and I will provide for you and we will take the time to get you know you and deliver the best service we can to your wishes to live as independent life as possible.
To be able to make a difference and share a part of your journey with you is something we find humbling and rewarding and cannot wait to meet you when you come to visit us or come into our care.
Job Title: Clinical Deputy Manager
Joined: 2022
My name is Oana and I believe that helping people is part of who I am.
I was originally trained as a nurse in Bucharest, Romania. I arrived in Kent, UK in January 2015 and since then, I have worked as a Registered Nurse in various care settings. As part of my professional journey, I have managed a Residential Home and worked on other projects, all focusing on elderly health and social care.
I have an NVQ L5 in Leadership and Management and a Bachelor of Science degree in Health and Social Care. Since 2015, I have worked towards building my career around helping people and I hope to continue doing so for many years to come.
My role at Dudwell St Mary allows me to be part of an amazing team of professionals who make all the efforts to provide the best care services and improve our residents’s life quality.
I am enthusiastic about the role I have, I consider myself kind, approachable, hardworking team orientated and always willing to help others.
Job Title: Home Administrator
Joined: 2011
Hi, my name is Caroline, and I joined the team here at Dudwell in February 2011. My role as Administrator involves managing payroll, accounts and HR, in addition to the financial and business systems in the home, working closely with the General Manager.
I enjoy meeting residents old and new, along with their loved ones, and building these relationships.
I am supported by two members of the admin team to ensure that we deliver a high standard of work.
Job Title: Unit Manager St Mary's
Joined: 2011
Soraia is our wonderful Unit Manager Nurse for our St Mary's nursing unit. Soraia has been with Dudwell for approx. 10 years now and is a well-respected member of our team. She does a fantastic job with the staff rota, and care planning and is a great support role/mentor to our RGNs. Soraia is passionate about all aspects of elderly nursing care and we are grateful to have her working with our team as she brings compassionate care to the forefront.
Job Title: Activities Coordinator
Joined: 2008
My Name is Linda and I am one of the Activities Co-ordinators at Dudwell St. Mary care home.
I joined Dudwell St Mary in April 2008 as a Housekeeping Assistant and later became the Head of Housekeeping. In 2018 I then became an activities coordinator where I brought lots of new and exciting ideas to the role.
I am passionate about my role within the home and aim to bring a smile to all our residents’ faces through different types of activities. My personality is bright and bubbly so aim to share this each day at work.
As I gather the resident's likes and dislikes if you would like to come and chat with me about your family member please contact the home to arrange.
Job Title: Care Practitioner
Joined: 1995
I have been working at Dudwell St Mary for 23 years and have gained both NVQ level 2 and level 3 in care during this time. I became a team leader two and a half years ago and am now a Care Practitioner. I have two daughters, the youngest of whom works here as well as a Care assistant!
Job Title: Senior Carer & Speak Up Champion
Joined: 2020
My name is Augustine and I am a Senior Care Assistant and Speak Up Champion at Dudwell St Mary.
I have been working in the care industry for 3 years. I absolutely love my role and I find fulfilment in caring and assisting the residents.
Since working at Dudwell St Mary, I have received a great amount of training and support. As a Speak Up Champion, I am able to support residents and colleagues to speak up on areas of concern and need for improvement within Dudwell St Mary.
Job Title: Head Of Maintenance and H&S Champion
Joined: 2020
Hello my name is David, I am the Head of Maintenance at Dudwell St Mary. This role is varied and challenging to keep the home environment to the highest standard possible and to ensure that both residents and staff can enjoy their surroundings safely. I started this role in July 2020 after working as the maintenance manager of a holiday park for six years. When I was made redundant I decided to pursue a more rewarding career in the care home sector and I am very happy I did! Previously to this, I have been self-employed as a handyman and I am a fully qualified electrician.
