Coniston Court

Horney Common, Nutley, Uckfield TN22 3EA
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9.7 48 Reviews
  • Coniston Court, Uckfield
Welcome to Coniston Court, an elegantly extended Edwardian country house nestled within leafy picturesque grounds in the heart of the Ashdown Forest, near Uckfield, East Sussex.

The care home provides dedicated residential, nursing and respite care for older individuals, including those living with dementia. The recently unveiled purpose-built residential care environment has been welcoming residents since spring 2024. Featuring spacious bedrooms equipped with modern en-suite wet rooms, residents can enjoy the utmost comfort and convenience in their personal and communal spaces.

At Coniston Court, the well-trained nursing and care teams are committed to taking a person-centred approach, ensuring that each resident receives tailored support designed to enhance their strengths and abilities.

Coniston Court understands the importance of keeping residents engaged and stimulated, which is why they offer a wide-ranging activities program and also have their very own minibus for enjoyable day trips out. From reminiscence therapy to flower arranging and gentle movement and exercise classes, there's something for everyone to enjoy at Coniston Court.

Visit Coniston Court to experience the warmth and tranquillity of the surroundings for yourself. The friendly team is there to welcome you and answer any questions you may have.

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Care Provided by Coniston Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Lissy Verghese (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (54)
    • Couples/Companion Rooms (8)
    • Single Rooms with ensuite Wet Room (24)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Coniston Court Reviews (48)

Total of 48, showing 1-20
9.7

Coniston Court has a Review Score of 9.7 (9.724) out of 10, based on 11 reviews in the last 2 years. Over all time Coniston Court has 48 reviews.

Overall Experience

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Review from Clare H (Daughter of Resident) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was cared for with such love in the 5 months that he was here. The staff are so friendly and always made us feel welcome. We couldn't have asked for any more. They take care of the residents as well as the families. Highly recommend it and can't thank them enough.

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Review from J B (Daughter of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted to have Mum here. It couldn't be better. We are thrilled for her to be near us in such a wonderful loving environment.

Reply from Lissy Verghese, Registered Manager at Coniston Court

Thank you so much for the wonderful comments and happy to hear that you are happy about the staff, we do our best. I will pass this message to the team.


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Review from P O (Husband of Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Coniston Court has been looking after my wife for almost 4 years now. The services, care, and dedication have got better and better and the professionalism and general level of attentiveness are second to none. My overall view is that my wife could not be in better hands and I would recommend CC without
hesitation.

Reply from Lissy Verghese, Registered Manager at Coniston Court

Thank you for your excellent feedback and nice to hear that you are very happy about the Coniston Court team. I will pass the message to the team.


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Review from J F (Husband of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First rate at all levels.

Reply from Lissy Verghese, Registered Manager at Coniston Court

Great thanks for the feedback, I am pleased you are happy about the care and staff team and I will pass this on to my team.


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Review from L H (Wife of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a well-run care home and my husband seems to be happy here. The staff are very good, caring, and helpful if I ask anything to do with my husband's care. I can visit any time of the day and am welcome every time.

Reply from Lissy Verghese, Registered Manager at Coniston Court

Thank you so much for your wonderful comments. I appreciate you taking the time to fill this in and welcome all feedback. It is great to see that you are happy about the dedicated staff. I will share the feedback with the team who will appreciate it.


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Review from R S (Husband of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience has shown this is a very caring home and the wonderful carers and staff are very happy and involve themselves regularly with the residents. I am very grateful for their help in looking after my wife and the kindness they have shown.

Reply from Lissy Verghese, Registered Manager at Coniston Court

Thank you for your kind comments, we take pride in providing the best possible care for our residents and are glad that you are so happy with the service we provide. I will pass this compliment to the staff team.


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Review from Natalie T (Daughter of Resident) published on 4 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't be more pleased with the care and love Mum receives from the staff here at Coniston Court.

Reply from Lissy Verghese, Registered Manager at Coniston Court

Thank you for the wonderful comments. We are pleased to hear that you are very happy with the support we are getting for your mum. I will pass the message to my dedicated team.


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Review from Kelly A (Daughter of Resident) published on 4 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Five-star review.
The care Mum receives is amazing.
Every carer cares for Muum like she's their own Mum.
Thank you for all you do.

Reply from Lissy Verghese, Registered Manager at Coniston Court

Thank you for your kind compliments; we take pride in providing the best possible care for our residents and are glad that you are so happy with the service. I will pass this message on to my team.


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Review from H B (Granddaughter of Resident) published on 15 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't imagine anywhere to be as lovely, beautiful, kind and supportive as Coniston Court. From the very beginning, the manager and her wonderful team made us all feel so welcome and cared for. They helped more than they can ever know with the transition to care for Grandma. It's a beautiful place
to spend time. It is full of love, care and laughter. The team of nurses and carers really bond with their residents and they are so helpful and attentive. You feel like you are getting to know everyone, entertainers, cleaning staff, chefs, drivers. I hope if I ever need it, that the same will be available for me.

Reply from Lissy Verghese, Registered Manager at Coniston Court

Thank you so much for your wonderful comments. I really appreciate you taking the time to fill this in and welcome all feedback. It is great to see you feel your grandma is well cared for and we were all supported during her transition. I will share the feedback with the team who will appreciate it.


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Review from Judith R (Sister of Resident) published on 14 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident at Coniston Court since December 2020 and has been very well looked after by all staff. His main carer is a wonderful man who has looked after him with compassion and professionalism. I cannot praise the staff enough, they are wonderful.

Reply from Lissy Verghese, Registered Manager at Coniston Court

Thank you for your review. I really appreciate you taking the time to fill this in and welcome all feedback. It is great to see you feel your brother is well cared for. I will share the feedback with the team who will appreciate it.


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Review from Louisa W (Daughter of Resident) published on 6 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent his final months in the loving care of the staff at Coniston Court. At times, he struggled with his mental health and physical difficulties but the people who worked with him genuinely cared about his well-being. He wasn’t forced to get out of bed if he wanted to have a rest, but he
was encouraged to join in activities as much as he could. The team helped our family cope too and his final days were calm and tranquil. He passed away with his family surrounding him and so much love from nurses, carers and activity staff. Thank you Coniston Court.

Reply from Lissy Verghese, Registered Manager at Coniston Court

Thank you for your kind comments, we take pride in providing the best possible care for our residents and are glad that you are so happy with the service. I will pass this message on to my team.


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Review from B A (Daughter of Resident) published on 5 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very grateful to know that our mother is being well cared for and is safe and comfortable. She has a lovely room and all the staff are friendly and cheerful and do everything they can to care for their residents.

Reply from Lissy Verghese, Registered Manager at Coniston Court

Thank you for your kind words, we are pleased you are happy with the care your mother receives. I will pass this message to the team and we will continue to give excellent care to our residents.


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Review from D M (Husband of Resident) published on 29 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In this short time, my wife has had excellent care.

Reply from Lissy Verghese, Registered Manager at Coniston Court

Thank you for your kind comments, we take pride in providing the best possible care for our residents and are glad that you are so happy with the service we provide to your wife.


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Review from Stephen B (Son of Resident) published on 28 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Coniston Court Care Home was, for my mother, a home from home, which it should exactly be for the residents when they fear the traumatic move from long-lived homes.
All the staff work tirelessly to provide excellent care.
I cannot recommend it highly enough.

Reply from Tanya Laity, Regional Manager at Coniston Court

Thank you for taking the time to write this wonderful review for Coniston Court.


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Review from C M (Daughter of Resident) published on 14 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident here for several years. It is a very special home on account of the wonderful staff. They are cheerful, kind, caring and respectful. Mum is always clean and they look after her fragile skin so well. I always felt it was the right place for her when she needed nursing care as
it still offers a homely feel. The main building is like a big house. It might not have all the modern facilities but it is very welcoming. It is wonderful for all to have the grounds and gardens and the delight of resident ducks!

Reply from Tanya Laity, Regional Manager at Coniston Court

Thank you for taking the time to write this lovely review for Coniston Court and your comments have been shared with the team.


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Review from Stuart G (Son of Resident) published on 5 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The love and care shown to my mum and us as a family during Mum's end-of-life was second to none. We are so glad that Mum came to live with you. Keep up the good work, it makes such a difference.

Reply from Tanya Laity, Regional Manager at Coniston Court

Thank you for taking the time to write this wonderful review which will be shared with the team.


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Review from P P (Wife of Resident) published on 1 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Conston Court Care Home for four years. In that time he has had the best care that they could give. When I visit, he is always clean and tidy. The staff are so good to him and all the other residents. Nothing is too much trouble.

Reply from Lissy Verghese, Registered Manager at Coniston Court

Thank you for the wonderful comments on your review which have been shared with our team. We are pleased to hear you have been happy with the care he is getting in Coniston Court.


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Review from B H (Wife of Resident) published on 24 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with the care, personal and medical.
The only issue is clothes going missing and I find that my husband is wearing someone else's clothes. On occasions, I find that he is looking to be wearing trousers that are too short.

Reply from Lissy Verghese, Registered Manager at Coniston Court

Thanks Beryl, I will discuss with the staff regarding this concern and will resolve the issues.


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Review from Barry W (Nephew of Resident) published on 23 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always been very happy with the care my uncle has received. Very happy atmosphere and attentive staff. All very friendly and helpful from the manager downwards. Thank you all.

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Review from D M (Daughter of Resident) published on 21 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are caring and always available to speak to. The range of activities is good and the Facebook page is good as you can see if the residents have enjoyed something. When I visited a week ago it was lovely to see cleaning in progress.

Reply from Lissy Verghese, Registered Manager at Coniston Court

Great thanks, I will pass these compliments to my team.


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Current Review Score: 9.7 (9.724)

Overview of Review Score

The Review Score of 9.7 (9.724) out of 10 for Coniston Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.938 for Coniston Court is calculated as follows: ( (120 Excellents x 5) + (8 Goods x 4) ) ÷ 128 Ratings = 4.938

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.786 Points relating to the number of positive Reviews for Coniston Court is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 11 Positive Reviews ÷ 14 = 0.786

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Lissy

Lissy Verghese

Job Title: Care Home Manager

Welcome to our beautiful Edwardian Country House in the middle of Ashdown Forest close to Uckfield, East Sussex.


We pride ourselves on having a warm, welcoming and homely environment, with beautiful safe outside spaces.


We support individuals with a high standard of care, including 24-hour nursing care. This enables the people we support to live their lives with dignity.


After gaining my nursing qualifications in India, I moved to Wales and began my career in care as a nurse. I moved to Coniston Court 10 years ago, achieving my level 5 in Health and Social Care Management along the way. Following a short space in time as a nurse at the home, I progressed to the position of deputy manager and then finally to home manager in 2014.


I believe that having a passion for caring for others and ensuring individuals are treated with respect and dignity are the key foundations for great care. As a team, we work hard to support our residents to live the most normal and fulfilling lives possible, and we do so as one big happy family.


I’m incredibly proud of my team. We have an excellent working relationship and the support for each other makes each day at Coniston Court special!


Frequently Asked Questions about Coniston Court

What types of Care is Coniston Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Coniston Court provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Coniston Court have?

There are 54 Single Rooms and 8 Couples/Companion Rooms.

What are the Facilities & Services at Coniston Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Coniston Court to the centre of Uckfield?

3.1 mile(s) as the crow flies, distance by road may be significantly further.