Coniston Court

Horney Common, Nutley, Uckfield TN22 3EA
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9.7 48 Reviews
  • Coniston Court, Uckfield
Welcome to Coniston Court, an elegantly extended Edwardian country house nestled within leafy picturesque grounds in the heart of the Ashdown Forest, near Uckfield, East Sussex.

The care home provides dedicated residential, nursing and respite care for older individuals, including those living with dementia. The recently unveiled purpose-built residential care environment has been welcoming residents since spring 2024. Featuring spacious bedrooms equipped with modern en-suite wet rooms, residents can enjoy the utmost comfort and convenience in their personal and communal spaces.

At Coniston Court, the well-trained nursing and care teams are committed to taking a person-centred approach, ensuring that each resident receives tailored support designed to enhance their strengths and abilities.

Coniston Court understands the importance of keeping residents engaged and stimulated, which is why they offer a wide-ranging activities program and also have their very own minibus for enjoyable day trips out. From reminiscence therapy to flower arranging and gentle movement and exercise classes, there's something for everyone to enjoy at Coniston Court.

Visit Coniston Court to experience the warmth and tranquillity of the surroundings for yourself. The friendly team is there to welcome you and answer any questions you may have.

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Care Provided by Coniston Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Lissy Verghese (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (54)
    • Couples/Companion Rooms (8)
    • Single Rooms with ensuite Wet Room (24)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Coniston Court Reviews (48)

Total of 48, showing 41-48
9.7

Coniston Court has a Review Score of 9.7 (9.724) out of 10, based on 11 reviews in the last 2 years. Over all time Coniston Court has 48 reviews.

Overall Experience

  • 36
  • 12
  • 0
  • 0
  • 0

Date Published

48
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6
11
37

Review from Dawn H (Daughter of Resident) published on 19 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We were very pleased with the care my mother is receiving. The home is always clean. The carers and nurses are attentive and kind. There is regular entertainment in the lounge. The activity staff are very good at keeping a cheerful atmosphere going and even had some of the residents up on their feet
dancing at the Haloween party. The manager is very friendly and approachable and has a hands-on attitude, which benefits the home. My mother is very happily settled.

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Review from Margaret K (Wife of Resident) published on 16 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can highly recommend this care home. All members of staff are truly dedicated to the wellbeing and safety of those in their care. Nothing is too much trouble. As soon as you enter the home you feel the genuine warmth and notice staff intermingling with the residents in the lounge. Activities every
am and afternoon. No effort spared to ensure all have a good time, especially on special festival yearly dates. For me personally, it was the hardest decisions to make concerning my husband (together 58 years) to go into residential care. I cannot thank all the staff enough who make it feel like a large happy safe family home. I can now sleep at night without any worries knowing my husband is in good hands. If he is unwell he will have the best nursing care.

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Review from S R (Daughter of Resident) published on 8 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident here for three years. Having been severely let down by her previous care home we were naturally apprehensive. Her previous "care home" was a new build and this home has to compromise to fit within an older building. The aesthetics however soon become irrelevant as the residents
are truly cared for here.
When Mum was mobile, she was able to move around as she wished and was supervised well as she was at high risk of falls. Now she is relatively immobile she has to be hoisted and spends much time in bed. Her skin, which is at risk, is immaculately cared for.
The manager is easily contactable and happy to discuss any concerns and act on them in a timely manner. The nursing team are good at informing the family of any medical changes. The carers are cheerful and respectful as they go about their, at times challenging, care of my mother.
It is thanks to the team at the home that Mum's condition has been stable for so long.

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Review from Marie H (Wife of Resident) published on 3 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has resided at the home since November 2016.
The staff at the home I have found to be very caring, they make friendships and love the people they care for. The manager will sort any worry you may have.
The nurses will keep you updated on all medication, blood tests and results.

Reply from John Manning, Regional Operations Director at Coniston Court

Thank you for your kind comments concerning the staff and care provided at the home. I am very proud to support the team. It is often that we focus upon the negative feedback, however, I am really looking forward to sharing this experience with the team.


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Review from Julie B (Daughter of Resident) published on 2 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident when her care home could no longer meet her needs. My initial impression of the nursing home was very positive. As I got to know the manager and staff, I appreciated more fully how lucky I had been to secure a place for mum. Her room was comfortable, bright and cheerful.
Every time I visited, she looked clean and very well cared for. Her medical needs were assessed and optimum management put in place. For the first time in many months she smiled and, whilst she didn't join in any activities due to her advanced dementia, she was certainly enriched by the warm and happy atmosphere in the communal areas. The staff are all highly professional and treat the residents with respect and kindness. Mum was only at the home for six weeks but her end of life care was faultless and I was encouraged to stay with her for as long as I wanted with countless offers of tea and biscuits. If I ever need nursing care, this would be my first choice.

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Review from Juliet M (Daughter of Resident) published on 21 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The manager and staff were very good care providers for my late mother.
My mother enjoyed the music and entertainment which I’ll always remember her by. She lived and died surrounded by music and singing she was born in Vienna.
Apart from an occasional hiccup, the staff and manager were there to
provide support. I was reassured, which was always appreciated with open communication.
The tea and biscuits were welcome after a long drive and I enjoyed spending time with my mother.
She stated she was cared for and I do hope that the home continues with high standards.

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Review from Jan C (Daughter of Resident) published on 5 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the manager and her team of wonderful staff enough.
The care they provided for my lovely mum was second to none. Always so thoughtful and they had time to talk to us family members and make us feel welcome at any time.
Mum passed away yesterday and the end of life care provided was
so sensitive towards her and us.
It is a fabulous retirement home and I recommend the home highly. I cannot thank them enough for looking after my mum so well and caring for her so well.

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Review from Misty S (Daughter of Resident) published on 13 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would definitely recommend this care home to anyone who has a family member who has dementia to go there. They are very caring, supportive, helpful and the staff are very wonderful with the residents. It's clean and very tidy, it's got a very good atmosphere about the place. It also has a lot of activities
which the residents can get involved in.

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Current Review Score: 9.7 (9.724)

Overview of Review Score

The Review Score of 9.7 (9.724) out of 10 for Coniston Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.938 for Coniston Court is calculated as follows: ( (120 Excellents x 5) + (8 Goods x 4) ) ÷ 128 Ratings = 4.938

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.786 Points relating to the number of positive Reviews for Coniston Court is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 11 Positive Reviews ÷ 14 = 0.786

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Lissy

Lissy Verghese

Job Title: Care Home Manager

Welcome to our beautiful Edwardian Country House in the middle of Ashdown Forest close to Uckfield, East Sussex.


We pride ourselves on having a warm, welcoming and homely environment, with beautiful safe outside spaces.


We support individuals with a high standard of care, including 24-hour nursing care. This enables the people we support to live their lives with dignity.


After gaining my nursing qualifications in India, I moved to Wales and began my career in care as a nurse. I moved to Coniston Court 10 years ago, achieving my level 5 in Health and Social Care Management along the way. Following a short space in time as a nurse at the home, I progressed to the position of deputy manager and then finally to home manager in 2014.


I believe that having a passion for caring for others and ensuring individuals are treated with respect and dignity are the key foundations for great care. As a team, we work hard to support our residents to live the most normal and fulfilling lives possible, and we do so as one big happy family.


I’m incredibly proud of my team. We have an excellent working relationship and the support for each other makes each day at Coniston Court special!