Inglewood Nursing Home

7/9 Nevill Avenue, Hampden Park, Eastbourne BN22 9PR
Submit a Review
9.6 181 Reviews
  • Inglewood Nursing Home, Eastbourne
Located in a pleasant residential area of Eastbourne, Inglewood Nursing Home offers short- and long-term nursing and palliative care in charming, period-style accommodation with thoroughly modern facilities.

Within the home there is accommodation for up to 60 residents in bright, comfortable rooms set over two floors. Each room is equipped with a TV, nurse call system and an adjustable automatic bed. All rooms have large windows and attractive views over the picturesque garden, while some on the ground floor open out onto the secure courtyard.

Staff encourage all residents to personalise their room with favourite pictures, photographs, ornaments and small items of furniture, as this helps them to feel at home much more quickly.

There is lift access to the first floor and all areas are wheelchair accessible. Free Wi-fi is available throughout the home, which also has its own hair salon.

Nursing and care staff are on hand 24 hours a day, supported by dedicated chefs as well as activities, administration and housekeeping teams.

Staff really care about each one of the residents and aim to make them feel completely comfortable and at home, whatever the level of care required. Their relationship is central to how happy residents are at Inglewood, and staff work hard to build trusting relationships with both the resident and their family.


Visitors are welcome at any time and on-site parking is available.

Show Inglewood Nursing Home on the Map

Care Provided by Inglewood Nursing Home

  • Primary Care Categories
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Rani Raju (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (54)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023

Funding & Fees Guide for Inglewood Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Nursing Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,350
    • RESPITE Self-Funded Nursing Care from £1,350

  • Fees are dependent on the level of care required. Please contact the home directly for more information.
  • (these prices are only a guideline, please contact Inglewood Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visits for new admissions must be arranged by calling the care home at this time.


  • Parking

  • Free on-site parking is available.


Inglewood Nursing Home Reviews (181)

Total of 181, showing 1-20
9.6

Inglewood Nursing Home has a Review Score of 9.6 (9.604) out of 10, based on 52 reviews in the last 2 years. Over all time Inglewood Nursing Home has 181 reviews.

Overall Experience

  • 137
  • 41
  • 3
  • 0
  • 0

Date Published

181
14
25
52
129

Review from L F (Wife of Resident) published on 8 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was transferred from the hospital to Inglewood for palliative end-of-life care and was always treated with the utmost dignity at this stage of his life. From the moment I stepped into the reception, I knew he was in the right place. The management and staff were totally committed to making
sure that he received the best possible treatment despite his frailty. I was able to connect to his personal care records, which I found comforting in the knowledge that he was being so well looked after. I cannot thank you enough.

Reply from Rani Raju, Manager at Inglewood Nursing Home

Thank you for your kind words. We're truly grateful to know that your husband felt safe and cared for at Inglewood. It was our privilege to support him and your family during such a meaningful time. Your message means a great deal to our team. Kind regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C C (Daughter of Resident) published on 3 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both receptionists are very welcoming and respectful. All the staff were very caring, friendly and happy to take the time to listen and be supportive. My father was treated with care and consideration. He was treated as a person, not just a room number. I was contacted regularly if there were any concerns
with my father's health. I am very grateful to all staff for making my father's last months as comfortable and pleasant as possible.

Reply from Rani Raju, Registered Manager at Inglewood Nursing Home

Thank you for your kind words. We're truly grateful for your appreciation and are glad to know your father felt cared for and respected. Our team strives to provide compassionate and personalized care, and your feedback means so much to us. Wishing you and your family comfort and peace. Kind regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nicola M (Niece of Resident) published on 18 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I cannot thank you enough for the impeccable nursing care offered to my aunt following transfer to Inglewood from hospital over the final 2 weeks of her long life. As a (retired) doctor myself, I am so impressed - absolutely first class, from our first exploratory visit in a state of some
distress with the burden of arranging swift transfer from an acute hospital, through to the transfer itself and subsequent beautiful end of life care for my aunt as well as sympathetic and kind interactions with any visiting family. My aunt's comfort and care was clearly paramount for every staff member. I was particularly grateful be able to remotely access her electronic nursing records which were updated at least 3 times per day and offered regular assurance of her ongoing good quality care, including reports of GP visits - and there were also phone calls to alert me to significant changes so that I could keep her (similarly elderly) sisters updated as necessary. Thank you so much.

Reply from Rani Raju, Manager at Inglewood Nursing Home

Thank you so much for your kind and thoughtful words. It truly means a great deal to our team to hear that we were able to provide comfort and care to your aunt and support your family during such a difficult time. Ensuring dignity, compassion, and high-quality care is always our priority, and we are grateful that we could be there for your aunt in her final days. Your appreciation is deeply valued, and I will be sure to share your message with the entire team. Wishing you and your family strength and comfort.Thank you


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B E (Friend of Resident) published on 19 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been my experience when visiting my friend that the home is extremely well run. The staff are caring, helpful, friendly and cheerful. They seem to take every care of the residents. Plenty of activity going on physio, exercises etc.

Reply from Rani Raju, Manager at Inglewood Nursing Home

Thank you for your kind words. We are so glad to hear that you had a positive experience and that our staff made you feel welcome. We always strive to provide the best care and a happy environment for our residents. Your thoughtful message means a lot to us!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sally K (Daughter of Resident) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When we realised that dad needed to move into a Nursing Home, we felt like rabbits caught in the headlights and it was a very scary time. There were big decisions for us to make, this was all new to us and we found everything really daunting. If you are in that situation rest assured, Inglewood is a
very special nursing home and I wouldn't hesitate to recommend your loved one stay there.


The day room is the heart of the home, the TV is amazing and the residents seem to be very happy there. Each day there are activities for the residents to enjoy and the team of experts looking after your loved one 24/7 are all really nice people and highly trained in their area of expertise. The kindness and patience we have seen them show to the residents is second to none.


We know that dad is safe and happy at Inglewood and we are most grateful to everyone for taking such good care of him. There are so many positive things to say but most importantly, we have peace of mind.


Reply from Rani Raju, Manager at Inglewood Nursing Home

Thank you so much for your heartfelt words. We understand how difficult the decision can be, and it means a lot to know that Inglewood has brought comfort and peace of mind to you and your family. We're delighted that your dad feels safe and happy here, and we truly appreciate your kind recognition of our team's care and dedication. It's our privilege to look after him and all our residents with kindness and patience.Your recommendation means the world to us. Please know we're always here for you and your dad. Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H S (Daughter of Resident) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Most of the regular staff are friendly and caring. However the staff seem stretched at times due to their workload and occasionally need prompting when aspects of personal care are missed. Outside entertainers are good but otherwise hit and miss.

Reply from Rani Raju, Manager at Inglewood Nursing Home

Thank you for your feedback. We're glad to hear you find our staff friendly and caring. We understand the challenges at times and are always working to improve our care and support. Your input on entertainment is also appreciated, and we'll look into making it more consistent. Please feel free to share any further thoughts, we value your perspective. Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rachel P (Daughter of Resident) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is very good and I and of course my father are very happy with the care that he receives in this comfortable home. I wish there could be some outings for him and perhaps a bit more in the way of visiting musical entertainers.

Reply from Rani Raju, Manager at Inglewood Nursing Home

Thank you for your kind words. We're so pleased to hear that both you and your father are happy with the care he receives at Inglewood. His comfort and well-being are very important to us. We appreciate your suggestion about outings and musical entertainment and will certainly take it into consideration as we continue to enhance our activities. Your feedback is always valued. Please feel free to share any other thoughts, we're always here to listen. Kind regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen O (Friend of Resident) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having known her for over 40 years, I am very satisfied with the care and kindness being given to my 95 year old friend who came to live at Inglewood Nursing Home in August 2024. She is extremely well looked after, enjoys her food and is very comfortable indeed. The staff are considerate, caring, gentle
and have a sense of humour which is important.

Reply from Rani Raju, Manager at Inglewood Nursing Home

Thank you for your kind words. We're so glad to hear that your friend is happy, comfortable, and well cared for at Inglewood Nursing Home. Our team truly values each resident, and it means a lot to know their kindness and care are appreciated. Please feel free to reach out anytime. We're always here to help. Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K C (Daughter of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was only with you a short time but cannot fault the care and attention he was shown. The staff were excellent and very patient with him.

Reply from Rani Raju, Registered Manager at Inglewood Nursing Home

Thank you for your kind words. We're so glad we could care for your dad, even if it was for a short time. Our staff truly appreciated your recognition of their patience and care. Our thoughts are with you and your family. Thank you


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Laura W (Daughter of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was at Inglewood for 15 months and the care he got was fantastic. I would highly recommend Inglewood.

Reply from Rani Raju, Registered manager at Inglewood Nursing Home

Thank you so much for your kind words and recommendation. We are truly honoured to have had the opportunity to care for your dad during his time at Inglewood. Our team is dedicated to providing compassionate and high-quality care, and it means so much to hear that you had a positive experience. We will be sure to share your lovely feedback with our staff. Wishing you and your family all the best.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian S (Husband of Resident) published on 16 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was treated excellently and with dignity by all the staff. Would not hesitate to recommend!

Reply from Rani Raju, Deputy manager at Inglewood Nursing Home

Thank you so much for your kind words. We really appreciate your feedback and are so glad to hear that your wife received excellent care. Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K P (Daughter of Resident) published on 6 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't thank the staff enough for looking after both my parents. They were all kind and caring to the whole family.

Reply from Rani Raju, Manager at Inglewood Nursing Home

Thank you so much for your kind words. It was truly a privilege to care for your parents, even if it was only for a short period. Your appreciation means a lot to us, and I'll be sure to pass your message along to the entire team. Warm regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Amanda I (Daughter of Resident) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff so caring, warm and friendly. Couldn't do enough for Pops. Upon arrival his bed didn't have side rails. They were going to move him to another room but the maintenance man removed the bed and replaced it with another bed which had the rails. Above and beyond.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S D (Daughter of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum went into Inglewood Nursing Home from the hospital for end-of-life care. 3 months later has gone back to her own home. The care she received was excellent.

Reply from Rani Raju, Registered Manager at Inglewood Nursing Home

Thank you so much for your kind words. We really appreciate your feedback and are so glad to hear that your mum received excellent care. I will certainly pass your message on to our team. Care, honesty, family and commitment are core values of our company and our staff consistently uphold these in their work. It is wonderful to know we made a positive difference for your family. Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D P (Son of Resident) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was discharged from hospital for end of life care, we were offered a couple of choices of Care Home but this one had good reviews, and the whole family are glad we chose it. She is bedridden and unable to communicate but well cared for, always clean and tidy. The staff are all friendly and check
on her regularly. An online diary you can access gives a detailed account of all the care she receives which we find invaluable, saves interrupting the staff to ask questions, updated regularly. Staff also phone to check we are happy with care or to discuss any changes needed. Happy to recommend to anyone. Thanks to all at Inglewood, have cared for her 2 months and counting.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robin S (Son of Resident) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the managers, the nursing staff and the carers to be friendly and caring. I am pleased I chose Inglewood. My father, although he is sometimes confused, seems happy with his care. He likes the food and his room is nice. They encourage pictures and small bits of furniture from home to make
it even more homely.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from karen B (Daughter of Resident) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is well cared for at Inglewood. My mum always seems happy and talks highly of the staff. The staff are always friendly and approachable.
The home is in an old building which needs a bit of updating and upgrading which seems to be happening the home is always very clean.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C R (Friend of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the time my friend spent at Inglewood, I was delighted with the care given to him and the way the home was managed. The staff were always friendly and cooperative and the environment was always clean and cheerful. He seems to appreciate the way he was looked after. I wouldn't hesitate to recommend
Inglewood to other people.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J M (Wife of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was discharged from the hospital for end-of-life care at Inglewood Nursing Home. He had a lovely room overlooking the pretty garden. He was there for 10 days until he died and during that time was looked after with great care and dignity. My family and I are very grateful to all the staff
at home for the care and compassion shown to us as well.

Reply from Rani Raju, Manager at Inglewood Nursing Home

Thank you so much for your positive review. I will pass the message on to all our staff. We are very delighted that you are happy with the care provided for your husband.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E H (Resident) published on 28 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always friendly and helpful. They go out of their way to make sure I am ok. Really cannot fault them at all.

Reply from Rani Raju, Manager at Inglewood Nursing Home

Thank you for your lovely review. We are so pleased that you are happy and we love having you with us at Inglewood Nursing Home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.604)

Overview of Review Score

The Review Score of 9.6 (9.604) out of 10 for Inglewood Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 52 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.604 for Inglewood Nursing Home is calculated as follows: ( (406 Excellents x 5) + (155 Goods x 4) + (37 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 601 Ratings = 4.604

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Inglewood Nursing Home is based on 50 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 50 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (15)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Rani

Rani Raju

Job Title: Deputy Manager

Joined: 2006

Rani is a registered nurse who trained in Yorkshire and came to Inglewood as a nurse in 2006. She has worked her way up through clinical lead, deputy manager and has now been appointed as registered manager of the home.


Frequently Asked Questions about Inglewood Nursing Home

What types of Care is Inglewood Nursing Home registered for?

Older Person Care, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Inglewood Nursing Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Inglewood Nursing Home have?

There are 54 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Inglewood Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Inglewood Nursing Home to the centre of Eastbourne?

1.9 mile(s) as the crow flies, distance by road may be significantly further.