Inglewood Nursing Home

7/9 Nevill Avenue, Hampden Park, Eastbourne BN22 9PR
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9.6 181 Reviews
  • Inglewood Nursing Home, Eastbourne
Located in a pleasant residential area of Eastbourne, Inglewood Nursing Home offers short- and long-term nursing and palliative care in charming, period-style accommodation with thoroughly modern facilities.

Within the home there is accommodation for up to 60 residents in bright, comfortable rooms set over two floors. Each room is equipped with a TV, nurse call system and an adjustable automatic bed. All rooms have large windows and attractive views over the picturesque garden, while some on the ground floor open out onto the secure courtyard.

Staff encourage all residents to personalise their room with favourite pictures, photographs, ornaments and small items of furniture, as this helps them to feel at home much more quickly.

There is lift access to the first floor and all areas are wheelchair accessible. Free Wi-fi is available throughout the home, which also has its own hair salon.

Nursing and care staff are on hand 24 hours a day, supported by dedicated chefs as well as activities, administration and housekeeping teams.

Staff really care about each one of the residents and aim to make them feel completely comfortable and at home, whatever the level of care required. Their relationship is central to how happy residents are at Inglewood, and staff work hard to build trusting relationships with both the resident and their family.


Visitors are welcome at any time and on-site parking is available.

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Care Provided by Inglewood Nursing Home

  • Primary Care Categories
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Rani Raju (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (54)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023

Funding & Fees Guide for Inglewood Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Nursing Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,350
    • RESPITE Self-Funded Nursing Care from £1,350

  • Fees are dependent on the level of care required. Please contact the home directly for more information.
  • (these prices are only a guideline, please contact Inglewood Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visits for new admissions must be arranged by calling the care home at this time.


  • Parking

  • Free on-site parking is available.


Inglewood Nursing Home Reviews (181)

Total of 181, showing 121-140
9.6

Inglewood Nursing Home has a Review Score of 9.6 (9.623) out of 10, based on 51 reviews in the last 2 years. Over all time Inglewood Nursing Home has 181 reviews.

Overall Experience

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Date Published

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Review from M H (Relative of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and welcoming environment, professional and compassionate staff, excellent healthcare.

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Review from Anne P (Daughter of Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was at Inglewood for approximately 13 months. She had many medical problems and when she arrived she was very anxious and upset. The staff immediately reassured her and made her welcome. They dealt very well with all her problems and every member of staff from management, nursing, carers,
cleaners and cooks were kind, respectful and very caring. She was always singing their praises.

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Review from J P (Daughter of Resident) published on 6 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were always friendly, helpful and supportive. The home was always clean and tidy. Mum enjoyed her stay her first in a nursing home and took part in all the activities which the staff ensured were varied and tailored to all capabilities.

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Review from P L (Stepdaughter of Resident) published on 21 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Room clean, carers courteous, resident looked after with dignity. Queries dealt with quickly. Food excellent. Overall very good.

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Review from Leslie P (Brother of Resident) published on 14 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As an RBL welfare worker, I had a member in Inglewood some years ago - probably near ten.
I was then impressed with his care and attention from Inglewood staff.
When my sister was in need of care I recommended Inglewood for two reasons. That previous experience, and, with a walking frame it was within
15 minutes plodding of my home.
I was not disappointed and she was happy but reclusive but not with staff who well supported her.

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Review from Sharon B (Daughter of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Inglewood, form the manager through to nursing, care and support workers, maintenance and housekeeping are all so very kind and welcoming. At a very difficult time for my family and me, everyone at the home has done all they could to support us and care for our father during his final days.

Reply from Gail Watkins, Manager at Inglewood Nursing Home

Thank you for your kind review. I will ensure all the staff have read your review, it means a lot to the team.


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Review from Andrew D (Son of Resident) published on 23 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have found the care my father receives to be excellent. He is well cared for and all his needs are met. We are very pleased and would highly recommend Inglewood to others. The staff are always helpful and cheerful and the food is good.

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Review from Tina B (Daughter of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came in Inglewood in September diagnosed with a brain tumour. They treated her amazingly all of the staff knew her by name, knew what she liked and respected her like she was part of their family until she sadly passed away. They did everything to help and treated her with dignity and respect
throughout.

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Review from Jackie D (Daughter of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother spent 2 weeks (over Christmas) at Inglewood following a replacement hip operation. Mum says the food was excellent and the staff were all very friendly.

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Review from Brenda T (Niece of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was a resident at Inglewood Nursing Home for many years. He was a Parkinson's sufferer for decades who lived at home with the help of a carer until his condition required the services of a nursing home. He received excellent care and attention. He loved the food and was always requesting seconds.
The staff, all of the staff, are very caring and he had a smile for all of them. At the end he ws very very comfortable, pain free, and so very well cared for.

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Review from Sandra A (Wife of Resident) published on 15 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was my first time placing my husband in respite care. I knew people who had stayed there, so I did have confidence in the home. I wasn't disappointed on any level.

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Review from Jo R (Power of Attorney of Resident) published on 7 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very happy with the level of care given by the staff. They were friendly and helpful whenever called upon.
The home was bright, clean and well furnished.

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Review from J B (Niece of Resident) published on 14 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was delighted with the care my Uncle received while at Inglewood. He was quite difficult at the start but the staff treated him with respect and allowed him to accept the help and care offered to him.


Well done and thank you.


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Review from Chris A (Son-in-law of Resident) published on 7 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I felt happy in the knowledge my mother-in-law was being well looked after. The home has a great atmosphere because of the wonderful staff.

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Review from Eileen B (Daughter of Resident) published on 31 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Left mum for respite while we went away. I am happy to go and leave mum as I know she will be well looked after.

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Review from J T (Wife of Resident) published on 19 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went into Inglewood after his third stroke. The care he received and the friendliness of the staff and management were second to none. My husband passed away on 14th September at 4.25am with a nurse sitting with him holding his hand.
I was told immediately. When I arrived I was treated with
compassion and friendliness.
I visited every day and whoever was on duty, management, nurses, carers, chef, kitchen staff, cleaners or maintenance, were all very professional, friendly, helpful and caring.
I always went home knowing my husband was safe and well cared for.

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Review from Cara W (Daughter of Resident) published on 9 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a severe stroke, my Dad was given 1-2 months to live. We were given a shortlist of nursing homes by the hospital, 1 of which was Inglewood. As soon as we visited we were impressed by the ambience of the home. The rooms are extremely well presented and the communal areas pleasant both for residents
and visiting family. We obviously picked Inglewood and didn't regret our decision at all.


All the staff, through management, nurses, carers and housekeepers were caring both towards my Dad and visitors. They especially ensured that my mum was comfortable during her daily visits which often lasted about 4-5 hours giving her regular cups of coffee and popping in for a chat. As Dad deteriorated they ensured that he remained clean and comfortable. He battled on for 3 months until mid-September. The night he died a nurse regularly kept an eye on him and sat with him as he passed away. My family cannot thank them all enough for the care and dignity that they provided my Dad in his final months.


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Review from Buddy R (Regular Volunteer) published on 21 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited Inglewood twice per month for about 10 years, I can say it is a really good home. Lovely décor, friendly and capable staff, great variety of activities and very good care. An atmosphere of peace usually prevails and residents are mostly very content and comfortable. It is a real pleasure
to get to know both the residents, staff and visitors through our visits and a great privilege to sometimes visit and pray with those confined to bed. I thoroughly recommend this home.

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Review from Teresa M (Niece of Resident) published on 3 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was very well looked after at Inglewood at a very difficult time. All the staff were very kind, caring and efficient, both with my Aunt and all the family. The home has a good atmosphere and the gardens are lovely. I have not rated food and drink and activities as my aunt was too ill to appreciate
either, but have noticed very good!)

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Review from Patricia L (Niece of Resident) published on 23 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has stayed at Inglewood three times before this most recent stay. She is always made so very welcome by staff and residents alike. She has enjoyed her two and a half weeks respite and especially the mini bus trips out, the hairdresser, learning to play Scrabble, everything. She feels "at home"
and relaxed and now feels confident to make a decision about long term care.

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Current Review Score: 9.6 (9.623)

Overview of Review Score

The Review Score of 9.6 (9.623) out of 10 for Inglewood Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 51 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.623 for Inglewood Nursing Home is calculated as follows: ( (405 Excellents x 5) + (148 Goods x 4) + (34 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 589 Ratings = 4.623

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Inglewood Nursing Home is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 49 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (15)

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Meet the Team (1)

Rani

Rani Raju

Job Title: Deputy Manager

Joined: 2006

Rani is a registered nurse who trained in Yorkshire and came to Inglewood as a nurse in 2006. She has worked her way up through clinical lead, deputy manager and has now been appointed as registered manager of the home.