Inglewood Nursing Home

7/9 Nevill Avenue, Hampden Park, Eastbourne BN22 9PR
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9.6 181 Reviews
  • Inglewood Nursing Home, Eastbourne
Located in a pleasant residential area of Eastbourne, Inglewood Nursing Home offers short- and long-term nursing and palliative care in charming, period-style accommodation with thoroughly modern facilities.

Within the home there is accommodation for up to 60 residents in bright, comfortable rooms set over two floors. Each room is equipped with a TV, nurse call system and an adjustable automatic bed. All rooms have large windows and attractive views over the picturesque garden, while some on the ground floor open out onto the secure courtyard.

Staff encourage all residents to personalise their room with favourite pictures, photographs, ornaments and small items of furniture, as this helps them to feel at home much more quickly.

There is lift access to the first floor and all areas are wheelchair accessible. Free Wi-fi is available throughout the home, which also has its own hair salon.

Nursing and care staff are on hand 24 hours a day, supported by dedicated chefs as well as activities, administration and housekeeping teams.

Staff really care about each one of the residents and aim to make them feel completely comfortable and at home, whatever the level of care required. Their relationship is central to how happy residents are at Inglewood, and staff work hard to build trusting relationships with both the resident and their family.


Visitors are welcome at any time and on-site parking is available.

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Care Provided by Inglewood Nursing Home

  • Primary Care Categories
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Rani Raju (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (54)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023

Funding & Fees Guide for Inglewood Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Nursing Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,350
    • RESPITE Self-Funded Nursing Care from £1,350

  • Fees are dependent on the level of care required. Please contact the home directly for more information.
  • (these prices are only a guideline, please contact Inglewood Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visits for new admissions must be arranged by calling the care home at this time.


  • Parking

  • Free on-site parking is available.


Inglewood Nursing Home Reviews (181)

Total of 181, showing 161-180
9.6

Inglewood Nursing Home has a Review Score of 9.6 (9.623) out of 10, based on 51 reviews in the last 2 years. Over all time Inglewood Nursing Home has 181 reviews.

Overall Experience

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Date Published

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Review from Charlotte G (Relative of Resident) published on 13 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the whole, my brother received a high standard of care during his thirteen-month stay. Some staff carried out personal care more thoroughly and sensitively than others. Training could possibly improve some care assistants. I was always greeted courteously by the friendly receptionist and any problem
was usually dealt with efficiently. It is difficult for me to comment more helpfully as I was not on the recieveing end of the care.

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Review from Julia H (Friend of Resident) published on 8 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I went to see my dear friend and as I go in, I am greeted by people at the desk and in the office - as there is usually something to chat about. As I wander down the hallway speaking to the girls, I notice that my friend is fast asleep so I read my book and eat my lunch - She wakes and I do not get
a word in edgeways! She can yap a hind leg off a donkey. The girls wander in and out and offer drinks. All very friendly and I feel at home. Very clean, light and airy in the room and I have no complaints - They look after all of their visitors very well.

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Review from G B (Niece of Resident) published on 29 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle has been a resident at Inglewood for three months and I have been very pleased with the care and attention he has received. All the staff are pleasant and have time to speak to me whenever I have a question and all staff are courteous and nothing is too much trouble. He has been very happy
and can joke and laugh with all the staff.
I would certainly recommend Inglewood to anyone looking for a nursing home.

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Review from G C (Daughter of Resident) published on 24 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Inglewood since May this year. She is very happy and relaxed- the happiest I have seen her for years. She loves her room- filled with her own possessions, likes the food and most of all enjoys seeing the cheerful and caring staff. She feels well looked after. She goes on
a couple of outings a week in the minibus and gets out into the garden whenever she can. Now she feels so settled she is intending to join in with the daily activities on offer. She enjoys regular hairdressing and always looks smartly dressed. She loves the little extra treats that Inglewood provide.

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Review from E B (Resident) assisted by family/friend published on 22 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Generally, the care and support are satisfactory/good and the atmosphere and staff make it a happy place. The food and drinks are always good and there are always activities to attend when I'm up to it. The home is kept clean and warm and we feel safe and secure. The staff are always friendly, helpful
and treat me with dignity.

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Review from James S (Husband of Resident) published on 9 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased with the care my wife receives.

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Review from Susan N (Relative of Resident) published on 2 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I offer my sincere thoughts to all the staff at Inglewood who took care of my aunt. Her care has been continuously of a very high standard, very professional but with concern and commitment for the human being she was. Her remaining family and friends all thank you for taking such good care of her in
her moment of need. We really appreciate all you did for her and your kindness. Thank you also for attending her funeral and for the cards you sent. You are an excellent care home staffed by excellent people. Thank you.

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Review from Vincent Y (Son of Resident) published on 1 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Superb. Dad had a fall at his residential home and after 5 weeks in hospital, he went to Inglewood Nursing Home. Dad needed assistance with everything. The care he received was beyond excellent and given with love and understanding.

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Review from Keith H (Husband of Resident) published on 14 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management team are always welcoming and ready to help. The sisters and carers are always cheerful and ready to help residents, sometimes under very difficult circumstances. Everywhere is kept clean. The gardens are neat, colourful and interesting. Very important to people who have given up their
homes and have enjoyed their garden. Lovely conservatory/lounge to sit in and look out of. Activities for residents/visitors varied and interesting. Excellent!

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Review from Dorinda S (Niece of Resident) published on 6 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt spent the last month of her life in Inglewood. Such a lovely place. Everyone was so kind and caring to my Aunt - as a family we could not have asked for better and during such a difficult time for us, the staff had time to support us all well.

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Review from Christine S (Daughter of Resident) published on 30 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Looked after dad very well. Always very kind to him. A nursing home that has a very homely look and a lovely relaxed atmosphere for both residents and their visitors. Dad was unable to use the lounge very much due to the gradual deterioration of his condition but there were always lots of activities
going on for all levels and they included room visit activities.

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Review from S E (Daughter of Resident) published on 11 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was very poorly and frail when she moved into Inglewood. Immediately she was well cared for by all the staff which did everything they could to make her comfortable and peaceful. The staff were also very kind and welcoming to us at any time of the day.
I was very happy my mother was with you
at this time and thank you all for everything you have done.

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Review from Maria C (Resident) assisted by family/friend published on 3 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay was made very pleasant due to excellent management and wonderful staff. The accommodation was very pleasant, the room was kept very clean. The food was good although sometimes it arrived a bit cold. I couldn't have been looked after better.

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Review from Dorothy J (Resident) published on 15 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I went in from hospital after surgery for post operation treatment and respite care. I was well treated by many helpful and friendly staff, who were always pleasant. Food was good, varied and well cooked. I took part in some activities when I felt better, which I enjoyed, the lovely garden which much
appreciated. One small point, some large print books would be useful for people with poor sight. I was well satisfied with the experience at Inglewood and would go there again If I ever required nursing care etc.

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Review from Jennifer B (Wife of Resident) published on 7 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the home were helpful and caring in settling my husband in for a week's respite care. I was very satisfied by the way they looked after him and pleased by the way they provided activities and outings. I would definitely like my husband to stay at Inglewood again.

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Review from Kevin H (Husband of Resident) published on 11 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found the standard of care and attention second to none. The kindness shown on our sad loss was extremely helpful to us.

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Review from Brian H (Son of Resident) published on 10 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The cleanliness and ambience of the home is good, as is the food and laundry. The medical staff and carers are generally very good, though sometimes new staff take time to adjust to schedules and on occasion language. My mother is well cared for and staff are attentive. Reception is always welcoming.

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Review from Cind B (Friend of Resident) published on 9 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home. The staff always very pleasant, rooms are lovely and clean. Patients always well cared for.

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Review from Karen S (Daughter of Resident) published on 3 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although my mum wasn't at Inglewood for long, the time she had there was lovely. Mum was made to feel special and her needs catered for. Even in her final hours the staff looked after Mum and the family that were there with her.

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Review from Caron M (Daughter of Resident) published on 28 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum arrived five weeks before she passed away from lung cancer to receive palliative care. We did not know at this point how long she had. She quickly settled in with the help of the nurses and carers. She had a lovely room with views of the pretty garden. The care she received was exceptional from
all members of staff. I didn't realise a nursing home would be so nice and welcoming. visiting mum daily we were constantly offered drinks and food too. Keep up the good work Inglewood.

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Current Review Score: 9.6 (9.623)

Overview of Review Score

The Review Score of 9.6 (9.623) out of 10 for Inglewood Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 51 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.623 for Inglewood Nursing Home is calculated as follows: ( (405 Excellents x 5) + (148 Goods x 4) + (34 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 589 Ratings = 4.623

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Inglewood Nursing Home is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 49 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (15)

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Meet the Team (1)

Rani

Rani Raju

Job Title: Deputy Manager

Joined: 2006

Rani is a registered nurse who trained in Yorkshire and came to Inglewood as a nurse in 2006. She has worked her way up through clinical lead, deputy manager and has now been appointed as registered manager of the home.