This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Parking available on site
Barchester Lydfords Care Home has a Review Score of 9.9 (9.921) out of 10, based on 18 reviews in the last 2 years. Over all time Barchester Lydfords Care Home has 67 reviews.
Review from J B (Daughter of Resident) published on 14 April 2025
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Review from Lucia S (Respite Resident) published on 8 April 2025
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Reply from Anthony Butler, General Manager at Barchester Lydfords Care Home
Thank you so much for taking the time to give us feedback, we are so pleased that you had a great stay with us again. I will pass on your feedback to our team
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Review from Stuart B (Son of Resident) published on 29 January 2025
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Reply from Anthony Butler, General Manager at Barchester Lydfords Care Home
Thank you for taking the time to leave a comment. We are so pleased to see your mum settle so well and it is always a joy seeing her partake in the activities with her friends. Your kind words mean a lot to the team and I will be sure to feed this back to them.
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Review from Mandy B (Daughter of Resident) published on 24 December 2024
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Reply from Anthony Butler, General Manager at Barchester Lydfords Care Home
Thank you for taking the time to leave such a lovely review. We really try and go above and beyond for our residents and relatives and it is wonderful to hear how supportive the team was during your time at Lydfords.
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Review from Ann (Respite Resident) published on 5 December 2024
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Reply from Anthony Butler, General Manager at Barchester Lydfords Care Home
Thank you so much for taking the time to give us feedback, we are so pleased that you had a great stay with us. I will pass your lovely review to our team.
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Review from Derek S (Respite Resident) published on 16 September 2024
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Reply from Rikki-Gene Bury, General Manager at Barchester Lydfords Care Home
Thank you for taking the time to leave such a lovely review. We are pleased you enjoyed your stay with us. It was a pleasure getting to know you.
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Review from J P (Daughter of Resident) published on 30 August 2024
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Reply from Rikki-Gene Bury, General Manager at Barchester Lydfords Care Home
Thank you for taking the time to leave such a lovely review. We really try and go above and beyond for our residents and it is wonderful to hear such heartwarming words.
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Review from Sally W (Daughter of Resident) published on 7 May 2024
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Reply from Rikki-Gene Bury, General Manager at Barchester Lydfords Care Home
Thank you for taking the time to leave such a lovely review. The team work very hard to ensure each resident is happy and it is lovely to hear how much she enjoys living at Lydfords.
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Review from Sue B (Daughter of Resident) published on 20 March 2024
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Review from T B (Daughter of Resident) published on 12 March 2024
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Review from Maureen R (Resident) published on 16 February 2024
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Review from D S (Daughter of Resident) published on 22 January 2024
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Reply from Rikki-Gene Bury, General Manager at Barchester Lydfords Care Home
Thank you so much for such a wonderful review. This is so heartwarming to read and know that we made a difference in his hour of need.
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Review from Josephine M (Respite Resident) published on 13 December 2023
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Reply from Rikki-Gene Bury, General Manager at Barchester Lydfords Care Home
Thank you for your wonderful review. We are pleased to have helped you recover well post op. I will pass this kind message on to the team.
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Review from Sara M (Daughter of Resident) published on 23 November 2023
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Reply from Rikki-Gene Bury, General Manager at Barchester Lydfords Care Home
Thank you for such an amazing review. It means so much to read about the difference we all make to our residents and their families.
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Review from Lynda G (Daughter of Resident) published on 10 October 2023
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Reply from Rikki-Gene Bury, General Manager at Barchester Lydfords Care Home
Thank you for such a wonderful review. We really appreciate your kind comments. We are so pleased Dad is happy here, and we enjoy his witty humour, as does everyone else. Words like yours mean so much to the team, as they are so passionate about caring for people in the right way.
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Review from R W (Respite Resident) published on 6 October 2023
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Reply from Rikki-Gene Bury, General Manager at Barchester Lydfords Care Home
Thank you for taking the time to leave such a lovely review. We really appreciate your comments and are pleased you enjoyed your time with us. It was a pleasure to meet you.
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Review from A S (Respite Resident) published on 28 June 2023
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Reply from Rikki-Gene Bury, General Manager at Barchester Lydfords Care Home
Thank you for your lovely review about your time with us at Lydfords. We are pleased that your time with us really helped with your recuperation.
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Review from D M (Respite Resident) published on 28 June 2023
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Reply from Rikki-Gene Bury, General Manager at Barchester Lydfords Care Home
Thank you so much for this wonderful review. It was a pleasure to meet you and have you stay with us. We are thrilled that your time here really helped your recuperation.
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Review from Elizabeth M (Daughter of Resident) published on 19 April 2023
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Reply from Rikki-Gene Bury, General Manager at Barchester Lydfords Care Home
Hello Liz, this is a wonderful review. It really warms our hearts to know how much we have helped support your family and your mother.
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Review from A N (Power of Attorney of Resident) published on 3 April 2023
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The Review Score of 9.9 (9.921) out of 10 for Barchester Lydfords Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.921 for Barchester Lydfords Care Home is calculated as follows: ( (198 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 214 Ratings = 4.921
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Lydfords Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Jul 2023
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Barchester Lydfords Care Home
Date: Friday 07 Mar 2025 More details
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Barchester Lydfords Care Home
Date: Monday 03 Feb 2025 More details
Recipient:
Barchester Healthcare Ltd
Date: Friday 31 Jan 2025 More details
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Job Title: General Manager
Joined: 2012
Job Title: Deputy Manager and Falls Champion
Joined: 2021
Job Title: Home Administrator- Speak Up Champion
Joined: 2014
Job Title: Head Chef
Joined: 2024
Job Title: Activities Lead
Joined: 2024
Job Title: Care Community Lead and Wellbeing Champion
Joined: 2022
Job Title: Head of Maintenance
Job Title: Head Housekeeper
Joined: 2021
Job Title: Second Chef
Joined: 2022
Job Title: Senior Carer
Joined: 2023
Job Title: Senior Carer
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Job Title: Senior Carer
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Job Title: Senior Carer
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Job Title: Activity Coordinator
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Job Title: Administration Assistant * Buddy Champion
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Job Title: Hostess
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