Barchester Lydfords Care Home

23 High Street, East Hoathly, Lewes BN8 6DR
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9.9 67 Reviews
  • Barchester Lydfords Care Home, Lewes
Lydfords provides residential care for to up to 36 older people, including respite, convalescent and long-term stays.

Lydfords features beautifully decorated bedrooms, all with en-suite facilities. There are also two lounges, a choice of dining rooms, spa bathroom, hair salon and café lounge. Outside the home offers established landscaped gardens with a south facing patio, fully heated garden room with tea making facilities and rural views to enjoy.

Located in the leafy village of East Hoathly, the home is a stone’s throw from a village pond, shop, café, a pub and a church. It is also over the road from a bus stop from which residents can catch a direct bus to Eastbourne and Uckfield.

The in house chefs prepare freshly cooked meals daily, with residents involved in the menu planning. A daily programme of activities is offered to support residents to continue to lead fulfilling and independent lives.

Knowing and living Barchester Healthcare's values:

Respect - considerate to one another an the people they care for.
Integrity - honest, fair and open in their actions.
Passion - About the company and their approach to everything they do.
Empowerment - Valued, trusted and motivated to do the right thing.
Responsibility - Personally committed to providing excellent care and customer service.

Please call to arrange a viewing and to discuss your requirements.

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Care Provided by Barchester Lydfords Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Anthony Butler (General Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (23)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021

Funding & Fees Guide for Barchester Lydfords Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,800

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Lydfords Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking available on site


Barchester Lydfords Care Home Reviews (67)

Total of 67, showing 21-40
9.9

Barchester Lydfords Care Home has a Review Score of 9.9 (9.921) out of 10, based on 18 reviews in the last 2 years. Over all time Barchester Lydfords Care Home has 67 reviews.

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Review from N G (Son of Resident) published on 16 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the service and staff are fantastic. If this carries on there will be no complaints from me, well done. We are kept informed on a regular basis on how Mum is getting on at the home which is fantastic, when something happens we are told and action have then taken place to make sure the problem
does not recur. The food and service seem to be spot on and the staff have gone out of their way to make Mum feel welcome.

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Review from David E (Son of Resident) published on 20 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional service, staff very professional but warm and friendly. Catering is spot on very wide and varied menu choices and quality dishes. The accommodation itself is stunning and extremely well presented.
Mum enjoyed her time there and is booked in for March this year.

Reply from Rikki-Gene Bury, GM at Barchester Lydfords Care Home

Thank you for your kind comments. I have shared your comments with the team and we are very much looking forward to welcoming your mum back.


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Review from Helen I (Daughter of Resident) published on 18 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If only it were possible to leave more than a five-star rating for Barchester Lydfords Care Home. I cannot recommend this beautiful care home enough. My adored mum needed respite for the first time ever and at 97 years old this was a daunting task for her family. Lydfords have a new manager who came
to our home to meet both Mum and me and spent a considerable amount of time explaining how they would look after Mum and reassuring me that they would take the best care of her. This high level of care continued throughout her stay. By week two, Mum told me she didn't want to go home and the team had renamed Mum because she was always smiling. Every single member of the team is utterly amazing and probably not enough space here to mention everyone by name but thank you all so much, especially one member of staff who was always a secret favourite. We will be returning to Lydfords in November and look forward to seeing you all then.

Reply from Rikki-Gene Bury, General Manager at Barchester Lydfords Care Home

Hello Helen. Thank you so much for taking the time to write this wonderful review. I will read this to the team tonight at our team meeting. We look forward to seeing you again very soon. Please give our love to your mum.


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Review from Garth H (Respite Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After three weeks in hospital with cartilage problems, I needed somewhere to regain my strength and mobility before going home and was so pleased with my choice of Barchester Lydfords. The staff in this first-class establishment were professional, very caring and friendly, with nothing being too much
trouble, and the comfort of knowing that carers were on hand throughout the night was very reassuring, for someone initially unsteady on their feet.
The chefs took great care in the choice of food, and special requests were always met - especially 'full English' on the last morning! Moreover, I had relatives join me for Sunday lunch, which was a typical roast - perfect.
Thanks, guys and gals, for nursing me back to health so that I could begin to manage at home.

Reply from Brendan Caffrey, General Manager at Barchester Lydfords Care Home

Thank you, it was a pleasure having you and we are delighted that you enjoyed your time with us. We hope you continue to regain full mobility and please do come and see us whenever you are in the area.


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Review from Karl T (Son of Resident) published on 31 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A truly first-class and friendly care home with wonderful staff. Dad stayed at Lydfords for five weeks of respite care following a short hospital stay, and as a family, we couldn't have wished for better. The manager and his team are so attentive, caring and professional. And they do so with a great
sense of humour and certainly know how to make their residents feel at home. They also made me and my wife extremely welcome, and Sunday lunch with Dad was first-class. I would highly recommend Lydfords. Thank you to all the wonderful staff at Lydfords.

Reply from Brendan Caffrey, General Manager at Barchester Lydfords Care Home

Thank you, Karl, it was a real pleasure looking after your dad; he is a great character and fully engaged in life at Lydfords. He is missed by residents and staff alike. We hope he is doing well back at home and look forward to him coming to visit us soon.


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Review from Claire G (Daughter of Resident) published on 3 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had some respite care here for about 2 weeks after being in hospital. From the moment I phoned to enquire about space I was impressed with them, I was invited in for a look around and instantly knew it was perfect for our needs. All the staff were helpful, polite, warm, caring and friendly.
The facilities are amazing, it's just like being in a posh hotel!! I joined dad for lunch one day and the food was excellent. All dads friends that came to visit him were very impressed. We would highly recommend Lydfords to anyone. Thank you, guys.

Reply from Brendan Caffrey, General Manager at Barchester Lydfords Care Home

Thank you, Claire, it was our pleasure to look after your dad. He was a pleasure to care for and we are delighted that he recuperated well and has now settled back at home. Thank you for your kind words which have been shared with the team and you know where we are if we can be of any further assistance.


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Review from J A (Resident) published on 3 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed at Lydfords after being in hospital for 2 weeks, to regain my strength and mobility so I could return home safely. The place was amazing, such friendly and caring staff, they looked after me so well. The chef was excellent, I needed a low-fat diet and he spoke to me every day and worked out
special meals for me, which were amazing. 5-star treatment all round. Would highly recommend.

Reply from Brendan Caffrey, General Manager at Barchester Lydfords Care Home

It was our pleasure having you stay and we are delighted that you made a full recovery and enjoyed your time with us. I have passed on your kind words to the team and do feel free to call in for a coffee and catchup whenever you are passing. Look after yourself.


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Review from S F (Resident) assisted by family/friend published on 20 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've just had 10 days of respite care at Lydfords. I thoroughly enjoyed my stay and being pampered by the excellent staff and manager.
One complaint - the bedside lighting was totally inadequate for reading. I look forward to returning for a further respite stay.

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Review from B D (Wife of Resident) published on 13 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went into Lydfords for respite care whilst I was in hospital. It's an extremely nice care home. All the staff are friendly and caring nothing is too much trouble. I joined my husband for dinner one evening, they went to so much trouble, the table was beautifully laid and the food was excellent.
A very good place.

Reply from Brendan Caffrey, General Manager at Barchester Lydfords Care Home

Thank you for the great feedback which I have shared with my team. It was a pleasure looking after your husband and he brought fun and laughter to the home. We look forward to welcoming him back when you next require some respite.


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Review from Alison F (Daughter of Resident) published on 13 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has just returned from 10 days of respite care at Lydfords and has nothing but praise for the staff and excellent facilities. She really enjoyed the change of scene and the general pampering and good food.
The home has recently undergone a total refurbishment and is very smart and stylish.
The rooms are sunny and welcoming and it feels more like a hotel than a traditional care home.
It is a relief for me to know that she will be secure and happy to return there for any future respite stays.

Reply from Brendan Caffrey, General Manager at Barchester Lydfords Care Home

Thank you, Alison. It was our pleasure caring for your mum. She brought fun and laughter to the home and great fun was had. She is missed by both staff and residents alike. We very much look forward to welcoming her back for future respite stays.


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Review from Lesley C (Daughter of Resident) published on 23 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for just under 6 months at Lydfords. Right from the first day, the staff have been wonderfully supportive not only to her but to my sister and me. They made the transformation from home to there so much easier for us all.
The home itself is of a 5* hotel standard and nothing
is too much trouble. All the staff are encouraged to interact with
residents and the atmosphere is like one big happy family.
If you are searching for the right place of care for a family member I recommend you take a look and meet everyone and I am quite sure you will want them to become a part of the Lydford family.

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Review from M S (Husband of Resident) published on 8 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was extremely well cared for during her stay at Lydfords. I could not have asked for more. Sadly and unexpectedly she suffered a massive stroke on 22/12/21 and the staff did everything they could, she died later the same day in hospital. Since that time I have been afforded every courtesy by
all concerned.

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Review from P W (Resident) published on 13 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff from the manager onwards were very pleasant and helpful. The room was good and well cleaned. A few faults with the ensuite, no handrails to the shower and lack of shelving or basket. No alarm to the shower and no heating in the ensuite. All was kept spotless by the staff. Food was adequate
but not to the standard described in the brochure.

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Review from E W (Respite Resident) assisted by family/friend published on 20 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The company was friendly. The staff and chef excellent. Furniture and equipment were of a high standard. This was a respite visit and I was very sad that I couldn't afford to stay there.

Reply from Brendan Caffrey, General Manager at Barchester Lydfords Care Home

Thank you, it was a pleasure having you with us and we miss you. We look forward to welcoming back soon when your family is away again and you are always welcome to come for a coffee and catch up with us. Stay safe and have a great Christmas.


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Review from J N (Daughter of Resident) published on 20 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lydfords had just been refurbished and dad was looking for somewhere to stay whilst we had a break. On the open day, we went for a visit and were so impressed that we booked him in a few days later. It is a 5-star hotel standard and the staff are wonderful. Dad has made new friends and looks forward
to a return visit. His visitors were also impressed and are recommending friends and family.

Reply from Brendan Caffrey, General Manager at Barchester Lydfords Care Home

Thank you. It was a pleasure having your Dad stay with us and he is greatly missed. I know you're planning to go away again soon and we look forward to welcoming your Dad back when this happens. Have a wonderful Christmas and New Year.


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Review from David C (Relative of Resident) published on 4 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My great aunt recently moved into Lydfords, and the transformation in her well being has been amazing. She now is fully engaged with other residents, and the spring has returned to her step. Should have moved in years ago!

Reply from Brendan Caffrey, General Manager at Barchester Lydfords Care Home

Thank you David. We are delighted to have your great aunt with us and that she is enjoying herself. She is a wonderful lady and a pleasure to care for. We look forward to seeing you again soon.


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Review from Valerie Y (Daughter of Resident) published on 27 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum arrived at Lydfords almost a year ago. She found it difficult to settle in at first, but with the help of the staff she is now quite happy there and enjoys joining in with the daily activities. The home has recently been taken over by Barchester and already the changes and improvements are good.
It is reassuring for myself and my sister to see Mum well cared for particularly given the current situation with Covid-19 where we have been unable to visit until recently. I would recommend Lydfords.

Reply from Maria Stefea, General Manager at Barchester Lydfords Care Home

Dear Valerie, thank you so much for the feedback provided and we really appreciate the fact that you and your family are happy with the care provided to your mum. Regards, Maria.


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Review from Jacqueline B (Daughter of Resident) published on 8 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Confidence in the team to care and discuss issues immediately if there is a need regarding all issues relative to the health and happiness of the resident


Attention given to family members and information freely passed regarding the running of the Home


A positive attempt to include the family

in the care of the resident and a welcome given to make it as homely as possible


Teamwork noticeable on every level of staffing


Easy access to managers and nurses without prior appointment


Great coordination and availability of info at reception with a friendly greeting at every visit


Reply from Maria Stefea, General Manager at Barchester Lydfords Care Home

Dear Jacqueline,
Thank you so much for your review and for the positive feedback given in regard to the care delivered to your mother whilst in our care. All the best and stay safe.


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Review from Vic F (Son of Resident) published on 12 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at the home for over two years now, and for a lady who is 98 years old she has her moments but, overall is happy and comfortable.
I consider the care she receives is of a good quality, and I'm happy in the knowledge that all staff will give her the best attention possible.
I have, what I believe to be, a mutual respect for everyone involved at the home because I like to be involved as much as possible. Should there be a problem, I know who and when to ask. The response has always been immediate and attentive. I would recommend the home to any friend or relative.
Please bear in mind that I have not been able to visit the home for the past two months due to the coronavirus. However, I receive e-mails, letters, photographs and a "video" link has recently been set up to enable me to see and speak to my mother. A big thank you to everyone at Lydfords.

Reply from Maria Stefea, General Manager at Barchester Lydfords Care Home

Dear Vic,
Thank you so much for the positive feedback. It is a pleasure to look after your mum. I also want to thank you for always being here for us and hope to have you back in the home soon to help with the activities within the home.
Regards


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Review from Colin M (Nephew of Resident) published on 12 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 94-year-old aunt suffering from dementia was a resident for 16 months. She gave the appearance of being comfortable and content, and I have every reason to believe that she was well cared for by all the staff she came into contact with. The atmosphere is clean, homely, relaxed, and inviting, and
the staff I had contact with seemed happy. I observed the residents happily engaged in activities enthusiastically organised by the staff. The review of my aunt's care plan with me was carried out in a transparent manner, with the care plan appearing to meet all my aunt's needs. Any changes in my aunt's condition were promptly reported to me by phone the same day. My experience of the management and administration of the home is that it is efficiently run and meets the needs of a relative living at a distance. My impression is that the manager runs a "tight ship", has the respect of her staff, and provides a quality care service. In conclusion, I unhesitatingly recommend this care home.

Reply from Maria Stefea, General Manager at Barchester Lydfords Care Home

Dear Colin,
Your feedback is greatly appreciated by all staff, thank you so much for the kind words and for having the confidence in us to look after your aunt.
Stay safe.


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Current Review Score: 9.9 (9.921)

Overview of Review Score

The Review Score of 9.9 (9.921) out of 10 for Barchester Lydfords Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.921 for Barchester Lydfords Care Home is calculated as follows: ( (198 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 214 Ratings = 4.921

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Lydfords Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (53)

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Meet the Team (27)

Anthony

Anthony Butler

Job Title: General Manager

Joined: 2012

I started working for Barchester Healthcare in January 2012 as a Healthcare assistant before becoming a senior carer after my level 2 VQ, then I became a Team Leader after my level 3 VQ.


I joined the Operational team in 2017 as an Operational Trainer teaching subjects such as Induction, Safeguarding, Moving & Handling, BLS, EFAW, and then became a Senior operational trainer in 2022 supporting the regional/Divisional team in coaching/mentoring new ops trainers and support development and innovations of the DLP and other programmes.


My passion is to support our residents and staff to provide the best quality care and I am very much hands on Manager.


Lydfords has a great team that I love supporting and I strive for the best for us all to further develop outstanding care in the home, ensuring our residents receive the best care possible.


My Door is always open, please pop in and say hi!


Ellie

Ellie West

Job Title: Deputy Manager and Falls Champion

Joined: 2021

Hello,
My name is Ellie and I am the deputy manager at Lydfords.
I have over 8 years of care experience in different care settings and I find it a very fulfilling role.
I like to spend time with the residents and ensure an excellent standard of care is delivered.


I am also Lydfords Fall Champion. I am responsible for assessing and educating my tea, residents and families on how to reduce falls.


Jamie

Jamie May

Job Title: Home Administrator- Speak Up Champion

Joined: 2014

My name is Jamie, I am the Administrator here at Lydfords. I have worked in the Care Sector since 2000 and at Lydfords since 2015. Previous to that I worked in banking for 23 years. I enjoy my role which is varied and fulfilling and I have a good rapport with residents and their families.


As the Speak Up Champion I am here as a point of contact for members of staff to be able to approach and confide in me with any issues or concerns they may have.


I’m kept busy outside of work with the usual family commitments, which include four young grandchildren and my passion for sea fishing.


Joseph

Joseph Grey

Job Title: Head Chef

Joined: 2024

Hello, my name is Joe and I am the Head Chef here at Lydfords.


I have always worked with food in different capacities, training along the way to become a chef. I have worked as a chef in Australia whilst living out there. I have learnt amazing techniques and some incredibly creative ways to present food or combine flavours.


Once I made the change from working in restaurants to care, I knew I found true passion.


Working in care has completely changed my outlook, because, in care, I get to pour my heart and soul into my work knowing that I am only doing what I am for the benefit of my residents.


Carole

Carole Hierons

Job Title: Activities Lead

Joined: 2024

Hello, my name is Carole and I am the Activities Lead here at Lydfords. 


I have worked in this role for many years and I would not to do anything else. 


My job is to plan and oversee the amazing life enrichment activities and trips for all of our residents. It is such a rewarding role and I love planning and doing crafts with everyone. 


Sky

Sky LeRoy

Job Title: Care Community Lead and Wellbeing Champion

Joined: 2022

Hello, my name is Sky and the Care Community Lead.


I have worked in care for 20 years around Sussex. My role is to support and lead the care team. 


From the moment someone arrives at home I am very passionate about ensuring that their needs are met and everyday life enrichment is fulfilled to the highest standard. 


Tony

Tony Scott

Job Title: Head of Maintenance

Hello,


My name is Tony, and I am the Head of Maintenance at Lydfords.


I have many years of experience and have previously supported other Barchester homes prior to my appointment here at Lydfords.


Erin

Erin Ferguson

Job Title: Head Housekeeper

Joined: 2021

Hello, my name is Erin and I am the Head Housekeeper here at Lydfords.


I thoroughly enjoy my role here and love spending quality time with the residents and their families and making sure they have a beautiful and clean environment to live in.


Alina

Alina Shestopal

Job Title: Second Chef

Joined: 2022

Hello, my name is Alina and I am the 2nd Chef at Lydfords. I started at Lydfords as a kitchen assistant.


My love of cooking soon became common knowledge and I was soon after promoted to 2nd Chef.


I love creating and experimenting in the kitchen and the residents enjoy trying some of my Ukrainian dishes.


Donna

Donna Dinan

Job Title: Senior Carer

Joined: 2023

Hello, My name is Donna and I am a Senior Carer here at Lydfords. I have worked in the care sector for many years. I enjoy being part of a team and caring for others.


Roxana

Roxana Leonte

Job Title: Senior Carer

Joined: 2023

Hello, my name is Roxana and I am a Senior Carer at Lydfords. I have been working in care for six years. I am naturally a caring person and I am passionate about ensuring the happiness and well-being of others. I love working with the team here at Lydfords and together we are able to provide exceptional care to all our residents. 


Wendy

Wendy Bassett

Job Title: Senior Carer

Joined: 2023

Hello, my name is Wendy and I am a Senior Carer at Lydfords.


I love working in care and helping others with whatever they need. I am passionate about looking after people and ensuring everyone is happy.

I have worked in care for over 30 years and could not imagine doing anything else.


I started at Lydfords in 2023 and it is such a lovely home and environment to be in.


Leanne

Leanne Britton

Job Title: Senior Carer

Joined: 2023

Hello, my name is Leanne and I am a Senior Carer at Lydfords. 


I have worked in care for a number of years. I am very passionate about caring for others and find my role incredibly rewarding. My number one aim is to ensure the happiness and safety of our residents. 


Sue

Sue Bowers

Job Title: Activity Coordinator

Joined: 2022

Hello, I'm Sue and I am an activity coordinator at Lydfords. I organise activities and events based on the resident's likes and wishes.


Lottie

Lottie Ashdown - Ranger

Job Title: Administration Assistant * Buddy Champion

Joined: 2024

I have recently joined the Barchester group as an Admin Assistant.


I have previously worked in hospitality and I decided I wanted a change of path so when the opportunity to work at Lydfords came up I was more than happy to go for it.


I enjoy many different aspects of my job but my favourite is getting to know all of the people who pass through the building daily. There is a very lovely team of people at Lydfords and I’m happy to be a part of it.


Hillery

Hillery Ashdown

Job Title: Hostess

Joined: 2022

Hello, my name is Hillery and the hostess at Lydfords. I have been in hospitality for many years and know how important the smaller details are to creating that perfect dining experience. Being a hostess is so sociable and it is lovely chatting with every resident each day. I am always there to get a drink and a piece of cake as well. 


Jill

Jill Abbott

Job Title: Receptionist

Joined: 2021

Hello, My name is Jill and I am the receptionist here at Lydfords.


I love coming to work every week and look forward to seeing the residents and the team. I do not see it as a job. I will always be there at the weekend to welcome you with a friendly smile.


Jane

Jane Harris

Job Title: Healthcare Assistant

Joined: 2022

Hello, my name is Jane and I am a Healthcare Assistant here at Lydfords.

I love my role and putting a smile on people's faces. This is honestly the best place I have worked. The staff are amazing, the home offers so many wonderful opportunities for the residents and they are always happy.


Being a Healthcare Assistant is so rewarding. It genuinely fills me with joy when I see the residents having fun, singing and laughing. Filling their day with activities they enjoy.


Samantha

Samantha Deket

Job Title: HealthCare Assistant

Joined: 2022

Hello, I'm Sam and I am a Carer at Lydfords. I really enjoy being part of such a lovely team and seeing the residents every day. The dining experience is great to see everyone really enjoy the social side of it. I genuinely look forward to coming to work. 


Janice

Janice Le Riche

Job Title: Healthcare Assistant

Joined: 2024

Hello, my name is Janice and I am a healthcare assistant here at Lydfords.


I ensure that each resident is happy and all their needs a met. From supporting with personal care to having a cup of tea and a chat.


To make a difference in someone's day and be able to help them is such a rewarding feeling and makes my day also.


Gary

Gary Baker

Job Title: Healthcare Assistant

Joined: 2023

Hello, my name is Gary and I am a Carer here at Lydfords.


I have always been in caring and supporting roles throughout my career.


I feel am very patient and compassionate and these qualities really help me to excel in my role and connect with the residents.


Jodie

Jodie Adams

Job Title: Healthcare Assistant

Joined: 2024

Hello, my name is Jodie and I am a healthcare assistant.
I love being part of a team that is so caring and knowledgeable.


Having the right patience and understanding is so important to each person so that they get the best care and support.
I am always there to help with whatever someone needs.


Rose

Rose Cottington

Job Title: Housekeeping Assistant

Joined: 2022

Hello, I'm Rose and I am the Housekeeping Assistant at Lydfords.


I love coming to work and spending time with so many wonderful people. I enjoy making people smile when their room is all clean. It is lovely to get to know each person living here and being able to make their day.


Kayleigh

Kayleigh Patmore

Job Title: Housekeeping Assistant

Joined: 2024

Hello, my name is Kayleigh and I am a Housekeeping Assistant here at Lydfords.


My background is working in hospitality.


Every day is different and fulfilling. I love working in such a friendly and welcoming environment and being part of a team that makes a difference.


Nandini

Nandini Bharti

Job Title: Carer

Joined: 2024

Hi, I'm Nandini and I am a carer here at Lydfords.
I love being part of a team and making a difference to residents lives. I get to hear so many interesting stories and no two days are the same.


Jan

Jan Le-flay Williams

Job Title: Volunteer

Joined: 2023

Hello, my name is Jan and I volunteer here at Lydfords.


I have volunteered at other places before and also been a Carer for a loved one myself.


I really enjoy coming in and spending time with everyone. I am a nail technician so you will often see me at my nail station in the lounge.


Lydfords is such a lovely place and everyone here is so happy and friendly, I feel like I am coming to see my friends.


Tim

Tim Mullins

Job Title: Maintenance Assistant

Joined: 2025

Hi, my name is Tim and I am the Maintenance Assistant here at Lydfords.


You will see me maintaining our wonderful gardens here and helping the Maintenance Manager with jobs around the home.