Barchester Lydfords Care Home

23 High Street, East Hoathly, Lewes BN8 6DR
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9.9 67 Reviews
  • Barchester Lydfords Care Home, Lewes
Lydfords provides residential care for to up to 36 older people, including respite, convalescent and long-term stays.

Lydfords features beautifully decorated bedrooms, all with en-suite facilities. There are also two lounges, a choice of dining rooms, spa bathroom, hair salon and café lounge. Outside the home offers established landscaped gardens with a south facing patio, fully heated garden room with tea making facilities and rural views to enjoy.

Located in the leafy village of East Hoathly, the home is a stone’s throw from a village pond, shop, café, a pub and a church. It is also over the road from a bus stop from which residents can catch a direct bus to Eastbourne and Uckfield.

The in house chefs prepare freshly cooked meals daily, with residents involved in the menu planning. A daily programme of activities is offered to support residents to continue to lead fulfilling and independent lives.

Knowing and living Barchester Healthcare's values:

Respect - considerate to one another an the people they care for.
Integrity - honest, fair and open in their actions.
Passion - About the company and their approach to everything they do.
Empowerment - Valued, trusted and motivated to do the right thing.
Responsibility - Personally committed to providing excellent care and customer service.

Please call to arrange a viewing and to discuss your requirements.

Care Provided by Barchester Lydfords Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Anthony Butler (General Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (23)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021

Funding & Fees Guide for Barchester Lydfords Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,800
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.


  • (these prices are only a guideline, please contact Barchester Lydfords Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Parking available on site


Barchester Lydfords Care Home Reviews (67)

Total of 67, showing 61-67
9.9

Barchester Lydfords Care Home has a Review Score of 9.9 (9.921) out of 10, based on 18 reviews in the last 2 years. Over all time Barchester Lydfords Care Home has 67 reviews.

Overall Experience

  • 59
  • 8
  • 0
  • 0
  • 0

Date Published

67
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8
18
49
Overall Experience  Overall Experience 5.0 out of 5

My dear mother spent her last five weeks at Lydfords Care Home. I cannot fault the care she received. All of the staff were not only extremely professional but also compassionate and caring. My stepfather spent a great deal of time with my mother and the staff also looked after him although he was
not a resident. I would particularly like to thank the Manager and Deputy Manager who went out of their way to ensure that I was fully informed at all times. The care and support which my mother received helped all of her family through a very difficult time.

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Overall Experience  Overall Experience 5.0 out of 5

Mum was at Lydfords for 3+ years and during the whole time she was there she was well looked after by extremely caring staff. Sadly mum had Parkinson's Disease with Dementia but at all times she was treated with the utmost respect and dignity. As mum's conditions deteriorated, and needs increased,
it gave us great comfort that mum was able to remain at Lydfords to be able to remain in familiar surroundings with very caring people to look after her.
Whilst from the outside the front of the building may not look the best, it is what happens inside that counts - in this respect the level of friendly care provided is second to none. I have the utmost respect for all staff at Lydfords.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Lydfords for 3 years and is very happy there. She loves her room the view to the garden, the food but most of all the fantastic care she receives from all the staff. As a family we are relieved and happy that she is getting all the care she needs. It makes it easier for us knowing
we do not have to worry. We are kept informed all the time if she is poorly and we can't visit. I have no hesitation in recommending Lydfords to anyone's parents or relatives needing care.

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Overall Experience  Overall Experience 5.0 out of 5

My husband and I have always found the staff very caring towards our mother. They are very good at keeping the family informed of any problems and liaise closely with local services who provide a continuity of care. As we all work full time we feel lucky to find such a place so close to us and our mothers
home. Unfortunately as a family we were unable to offer our mother the level of care she needed however Lydfords have given her this support and have adapted this to her deteriorating condition. Thank you

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Overall Experience  Overall Experience 5.0 out of 5

The most outstanding aspect of Lydfords is the staff. The manager is lovely and has been really helpful in the two years my mother has been there. Her senior nursing staff are totally focused on the residents care and give the impression that they would never give up trying to do the best for them.
Although there is a regular turn over of care assistants, I haven't met one yet who I wouldn't trust to treat my mother kindly. With respect, I am often amazed at how cheerful they are, even when dealing with the unpleasant bits of the job. I would also like to point out that Lydfords has wonderful gardens , but it's the people working there that have convinced me that my mother couldn't be in better hands.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia with Lewy bodies, manifesting primarily as confusion, memory loss and mobility issues - despite this she remains very independent. Staff respect this and have gently adjusted and increased the level of support and care she needs as her condition has progressed.
I have a disabled
daughter, so have additional commitments in my home life that can sometimes prevent me making my weekly stop see Mum. However, when this happens I can relax in the knowledge that Mum is safe and well looked after. In my experience, staff have always contacted me if there is an issue with Mum, whether it is to advise me of her condition or to seek my advice.
I find all the staff - reception staff, cleaners, catering staff, carers, nursing staff and the manager, to be very helpful, approachable and, above all, kind. In my experience, they treat the people in their care with dignity and respect. There is a happy atmosphere and the staff acknowledge the residents and engage them in conversation.
I find Lydfords and its staff welcoming, inclusive and caring - which is what I want for my Mum.

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Overall Experience  Overall Experience 5.0 out of 5

My parents thought that the staff were always friendly, caring and helpful and treated them with dignity and respect. They found the room warm and comfortable and the food delicious. My mothers (usually poor) appetite returned and she came back home much fitter and stronger.

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Current Review Score: 9.9 (9.921)

Overview of Review Score

The Review Score of 9.9 (9.921) out of 10 for Barchester Lydfords Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.921 for Barchester Lydfords Care Home is calculated as follows: ( (198 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 214 Ratings = 4.921

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Lydfords Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jul 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (53)

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Meet the Team (27)

Anthony

Anthony Butler

Job Title: General Manager

Joined: 2012

I started working for Barchester Healthcare in January 2012 as a Healthcare assistant before becoming a senior carer after my level 2 VQ, then I became a Team Leader after my level 3 VQ.


I joined the Operational team in 2017 as an Operational Trainer teaching subjects such as Induction, Safeguarding, Moving & Handling, BLS, EFAW, and then became a Senior operational trainer in 2022 supporting the regional/Divisional team in coaching/mentoring new ops trainers and support development and innovations of the DLP and other programmes.


My passion is to support our residents and staff to provide the best quality care and I am very much hands on Manager.


Lydfords has a great team that I love supporting and I strive for the best for us all to further develop outstanding care in the home, ensuring our residents receive the best care possible.


My Door is always open, please pop in and say hi!


Ellie

Ellie West

Job Title: Deputy Manager and Falls Champion

Joined: 2021

Hello,
My name is Ellie and I am the deputy manager at Lydfords.
I have over 8 years of care experience in different care settings and I find it a very fulfilling role.
I like to spend time with the residents and ensure an excellent standard of care is delivered.


I am also Lydfords Fall Champion. I am responsible for assessing and educating my tea, residents and families on how to reduce falls.


Jamie

Jamie May

Job Title: Home Administrator- Speak Up Champion

Joined: 2014

My name is Jamie, I am the Administrator here at Lydfords. I have worked in the Care Sector since 2000 and at Lydfords since 2015. Previous to that I worked in banking for 23 years. I enjoy my role which is varied and fulfilling and I have a good rapport with residents and their families.


As the Speak Up Champion I am here as a point of contact for members of staff to be able to approach and confide in me with any issues or concerns they may have.


I’m kept busy outside of work with the usual family commitments, which include four young grandchildren and my passion for sea fishing.


Joseph

Joseph Grey

Job Title: Head Chef

Joined: 2024

Hello, my name is Joe and I am the Head Chef here at Lydfords.


I have always worked with food in different capacities, training along the way to become a chef. I have worked as a chef in Australia whilst living out there. I have learnt amazing techniques and some incredibly creative ways to present food or combine flavours.


Once I made the change from working in restaurants to care, I knew I found true passion.


Working in care has completely changed my outlook, because, in care, I get to pour my heart and soul into my work knowing that I am only doing what I am for the benefit of my residents.


Carole

Carole Hierons

Job Title: Activities Lead

Joined: 2024

Hello, my name is Carole and I am the Activities Lead here at Lydfords. 


I have worked in this role for many years and I would not to do anything else. 


My job is to plan and oversee the amazing life enrichment activities and trips for all of our residents. It is such a rewarding role and I love planning and doing crafts with everyone. 


Sky

Sky LeRoy

Job Title: Care Community Lead and Wellbeing Champion

Joined: 2022

Hello, my name is Sky and the Care Community Lead.


I have worked in care for 20 years around Sussex. My role is to support and lead the care team. 


From the moment someone arrives at home I am very passionate about ensuring that their needs are met and everyday life enrichment is fulfilled to the highest standard. 


Tony

Tony Scott

Job Title: Head of Maintenance

Hello,


My name is Tony, and I am the Head of Maintenance at Lydfords.


I have many years of experience and have previously supported other Barchester homes prior to my appointment here at Lydfords.


Erin

Erin Ferguson

Job Title: Head Housekeeper

Joined: 2021

Hello, my name is Erin and I am the Head Housekeeper here at Lydfords.


I thoroughly enjoy my role here and love spending quality time with the residents and their families and making sure they have a beautiful and clean environment to live in.


Alina

Alina Shestopal

Job Title: Second Chef

Joined: 2022

Hello, my name is Alina and I am the 2nd Chef at Lydfords. I started at Lydfords as a kitchen assistant.


My love of cooking soon became common knowledge and I was soon after promoted to 2nd Chef.


I love creating and experimenting in the kitchen and the residents enjoy trying some of my Ukrainian dishes.


Donna

Donna Dinan

Job Title: Senior Carer

Joined: 2023

Hello, My name is Donna and I am a Senior Carer here at Lydfords. I have worked in the care sector for many years. I enjoy being part of a team and caring for others.


Roxana

Roxana Leonte

Job Title: Senior Carer

Joined: 2023

Hello, my name is Roxana and I am a Senior Carer at Lydfords. I have been working in care for six years. I am naturally a caring person and I am passionate about ensuring the happiness and well-being of others. I love working with the team here at Lydfords and together we are able to provide exceptional care to all our residents. 


Wendy

Wendy Bassett

Job Title: Senior Carer

Joined: 2023

Hello, my name is Wendy and I am a Senior Carer at Lydfords.


I love working in care and helping others with whatever they need. I am passionate about looking after people and ensuring everyone is happy.

I have worked in care for over 30 years and could not imagine doing anything else.


I started at Lydfords in 2023 and it is such a lovely home and environment to be in.


Leanne

Leanne Britton

Job Title: Senior Carer

Joined: 2023

Hello, my name is Leanne and I am a Senior Carer at Lydfords. 


I have worked in care for a number of years. I am very passionate about caring for others and find my role incredibly rewarding. My number one aim is to ensure the happiness and safety of our residents. 


Sue

Sue Bowers

Job Title: Activity Coordinator

Joined: 2022

Hello, I'm Sue and I am an activity coordinator at Lydfords. I organise activities and events based on the resident's likes and wishes.


Lottie

Lottie Ashdown - Ranger

Job Title: Administration Assistant * Buddy Champion

Joined: 2024

I have recently joined the Barchester group as an Admin Assistant.


I have previously worked in hospitality and I decided I wanted a change of path so when the opportunity to work at Lydfords came up I was more than happy to go for it.


I enjoy many different aspects of my job but my favourite is getting to know all of the people who pass through the building daily. There is a very lovely team of people at Lydfords and I’m happy to be a part of it.


Hillery

Hillery Ashdown

Job Title: Hostess

Joined: 2022

Hello, my name is Hillery and the hostess at Lydfords. I have been in hospitality for many years and know how important the smaller details are to creating that perfect dining experience. Being a hostess is so sociable and it is lovely chatting with every resident each day. I am always there to get a drink and a piece of cake as well. 


Jill

Jill Abbott

Job Title: Receptionist

Joined: 2021

Hello, My name is Jill and I am the receptionist here at Lydfords.


I love coming to work every week and look forward to seeing the residents and the team. I do not see it as a job. I will always be there at the weekend to welcome you with a friendly smile.


Jane

Jane Harris

Job Title: Healthcare Assistant

Joined: 2022

Hello, my name is Jane and I am a Healthcare Assistant here at Lydfords.

I love my role and putting a smile on people's faces. This is honestly the best place I have worked. The staff are amazing, the home offers so many wonderful opportunities for the residents and they are always happy.


Being a Healthcare Assistant is so rewarding. It genuinely fills me with joy when I see the residents having fun, singing and laughing. Filling their day with activities they enjoy.


Samantha

Samantha Deket

Job Title: HealthCare Assistant

Joined: 2022

Hello, I'm Sam and I am a Carer at Lydfords. I really enjoy being part of such a lovely team and seeing the residents every day. The dining experience is great to see everyone really enjoy the social side of it. I genuinely look forward to coming to work. 


Janice

Janice Le Riche

Job Title: Healthcare Assistant

Joined: 2024

Hello, my name is Janice and I am a healthcare assistant here at Lydfords.


I ensure that each resident is happy and all their needs a met. From supporting with personal care to having a cup of tea and a chat.


To make a difference in someone's day and be able to help them is such a rewarding feeling and makes my day also.


Gary

Gary Baker

Job Title: Healthcare Assistant

Joined: 2023

Hello, my name is Gary and I am a Carer here at Lydfords.


I have always been in caring and supporting roles throughout my career.


I feel am very patient and compassionate and these qualities really help me to excel in my role and connect with the residents.


Jodie

Jodie Adams

Job Title: Healthcare Assistant

Joined: 2024

Hello, my name is Jodie and I am a healthcare assistant.
I love being part of a team that is so caring and knowledgeable.


Having the right patience and understanding is so important to each person so that they get the best care and support.
I am always there to help with whatever someone needs.


Rose

Rose Cottington

Job Title: Housekeeping Assistant

Joined: 2022

Hello, I'm Rose and I am the Housekeeping Assistant at Lydfords.


I love coming to work and spending time with so many wonderful people. I enjoy making people smile when their room is all clean. It is lovely to get to know each person living here and being able to make their day.


Kayleigh

Kayleigh Patmore

Job Title: Housekeeping Assistant

Joined: 2024

Hello, my name is Kayleigh and I am a Housekeeping Assistant here at Lydfords.


My background is working in hospitality.


Every day is different and fulfilling. I love working in such a friendly and welcoming environment and being part of a team that makes a difference.


Nandini

Nandini Bharti

Job Title: Carer

Joined: 2024

Hi, I'm Nandini and I am a carer here at Lydfords.
I love being part of a team and making a difference to residents lives. I get to hear so many interesting stories and no two days are the same.


Jan

Jan Le-flay Williams

Job Title: Volunteer

Joined: 2023

Hello, my name is Jan and I volunteer here at Lydfords.


I have volunteered at other places before and also been a Carer for a loved one myself.


I really enjoy coming in and spending time with everyone. I am a nail technician so you will often see me at my nail station in the lounge.


Lydfords is such a lovely place and everyone here is so happy and friendly, I feel like I am coming to see my friends.


Tim

Tim Mullins

Job Title: Maintenance Assistant

Joined: 2025

Hi, my name is Tim and I am the Maintenance Assistant here at Lydfords.


You will see me maintaining our wonderful gardens here and helping the Maintenance Manager with jobs around the home.