Oaklands Court

Vines Cross Road, Horam, Heathfield TN21 0HD
Submit a Review
9.2 65 Reviews
  • Oaklands Court, Heathfield
Purpose-built in the Sussex style and well-respected throughout the surrounding community as a trusted constant in care, Oaklands Court provides a wonderfully comfortable lifestyle for its residents. Whether you are active or prefer a more sedentary lifestyle, this Chanctonbury residential care and nursing care home offers not only a convenient village location, but village shops and cafés within a five-minute walk and in close proximity to the famous Cuckoo Trail.

With its greatly valued care colleagues and a philosophy of providing amazing care, Oaklands Court delivers modern comfortable and well-appointed rooms with en suites that can be personalised to your own tastes, together with professional bespoke nursing care, if and when it is needed. All this is in addition to a highly envied culture of wellbeing and happiness throughout the home.

- Visitors are welcome at all times
- Patio gardens
- Bright dining room
- Top-quality cuisine
- Two lounges
- Two lifts
- Four assisted bathrooms
- Garden conservatory
- Social and recreational activities
- Friends of Oaklands support
- Renovation programme
- Healthy nutrition plan

Show Oaklands Court on the Map

Care Provided by Oaklands Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jo Wilmshurst (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (43)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Oaklands Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,235
    • Self-Funded Nursing Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Nursing Care from £1,400

  • Oaklands Court’s fees start from £1235 per week for residential and £1400 per week for nursing care.
    Nursing care is not inclusive of Funded Nursing Care (FNC).
    FNC is provided by the NHS to nursing homes to support the provision of nursing care by a registered nurse for those assessed as eligible.
  • (these prices are only a guideline, please contact Oaklands Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at Oaklands Court at any time and there is ample parking on site. If you would like to visit outside daylight hours or over the weekend please call ahead to ensure that a member of staff is available to let you in to the home.


    Due to COVID-19 restrictions, visiting is still restricted as per Government guidelines at Oaklands Court. Please phone the home for up-to-date visiting information.


  • Parking

  • There is on site parking available.


Oaklands Court Reviews (65)

Total of 65, showing 21-40
9.2

Oaklands Court has a Review Score of 9.2 (9.233) out of 10, based on 18 reviews in the last 2 years. Over all time Oaklands Court has 65 reviews.

Overall Experience

  • 51
  • 10
  • 0
  • 0
  • 4

Date Published

65
5
9
18
47

Review from Roy W (Husband of Resident) published on 20 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service and facilities at the home are excellent. The staff are very professional and helpful. The home is a very nice place to be.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie B (Daughter of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 91-year-old dad was discharged from the hospital to Oaklands with a palliative care package, and given only weeks to live. He was frail and bedridden on arrival. However, with exceptional nursing and general care together with private physio and sheer determination, Dad improved sufficiently over
four and a half months to be discharged back home to my 92-year-old mum, and a live-in carer. Oaklands was the perfect place for my Dad for this interim period - small and homely with friendly staff, yet very professional. Sincere gratitude from all our family.

Reply from Rebecca Hignett, Operations Support Manager at Oaklands Court

Thank you so much for your kind words about our home and our team, Julie. We were so happy to hear that Oaklands Court was the perfect place for your dad while he needed the extra support and that he was able to go back home to mum after staying with us. I will pass your kind words over to our team. Thank you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Celeste T (Daughter of Resident) published on 16 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was cared for here with love and kindness from all the staff.
We were extremely fortunate that a room became available for her just at the right time. Her ensuite room was bright and warm with a lovely view over the garden. She had a cosy chair which she spent most of her time in and we could
call her anytime, and staff would bring the phone to her. If we video called Mum and the staff were there, they always said hello and gave us the low down on how Mum was, and if she was behaving herself!
I have great admiration for the way the management, home and all the staff have coped during this pandemic. They have made everything as safe as they could and have been excellent with communications and updates as to when we could visit and how it would all work.
The kind staff work so hard, give so much - and always with kindness.
When it was Mum's time to take flight - they could not have been kinder or more supportive.
I am so grateful to them. Thank you. I highly recommend.

Reply from Rebecca Hignett, Operations Support Manager at Oaklands Court

Thank you so very much for your kind words about our home and our team. We really do love what we do and it is wonderful to hear that this shines through to our lovely residents and their loved ones. I will be sure to pass your words on to the team - thank you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Iris J (Respite Resident) published on 6 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I stayed at Oaklands for respite care after a hip operation. The care and attention I received was excellent. Staff were very friendly and helpful, and I felt very much at home. Oaklands has a very pleasing atmosphere. Nothing was too much trouble for the staff.

Reply from Debra Freeman, Head of Sales & Marketing at Oaklands Court

We're so happy to know that we could make your convalescence easier. Having an operation can be a stressful time, especially not being able to do all the things you usually do. So glad we could take that stress away and look after you until you were better. The team will be thrilled to see your review. Thank you so much.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jenny J (Daughter of Resident) published on 28 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Resident or relative, all are encompassed within the caring family that is Oaklands Court. We have nothing but admiration and praise for every single member of staff. Everyone has time to understand and support the needs of each resident. If you have the opportunity for your relative to stay at Oaklands
Court, go for it, you won’t look back.

Reply from Debra Freeman, Head of Sales & Marketing at Oaklands Court

It's wonderful to read that you are so happy with Oaklands Court. Thank you for taking the time to review us, because it means such a lot to everyone. All the teams at Oaklands Court, both care and support, will be thrilled when I pass this on to them. Thank you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Cheryl S (Daughter of Resident) published on 16 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were recommended to Oaklands Court and haven't been disappointed. Staff are exceptionally kind and helpful and the home always looks clean and cheerful. Would certainly recommend it.

Reply from Debra Freeman, Head of Sales & Marketing at Oaklands Court

I'm extremely happy to read your recommendation. It means such a lot to all our teams here. Thank you so much for taking the time to review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Katrina E (Daughter of Resident) published on 15 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother moved into Oaklands over two and a half years ago now. Not at any point have I had concerns; all the staff are approachable and easy to communicate with. Both the carers and nursing staff are very capable of noticing small changes in Mums health, and addressing them before they become an
issue. Whenever I visit Mum, she is well fed, clean and comfortable. What more could you ask for! She became bedridden over a year ago, and I worried that she would be lonely, but the carers and entertainment staff spend time with her one on one every day, for which, I am truly grateful, especially through these difficult months.

Reply from Debra Freeman, Head of Sales & Marketing at Oaklands Court

Thank you so much for your lovely review. Everyone at Oaklands Court, both care teams and support teams will be really chuffed to read your words. It's so good to know that we are making a difference to mum's life and we really look forward to seeing you visiting soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane V (Daughter of Resident) published on 12 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the care my mother receives is exemplary. I do feel it is very expensive and I am concerned as to what happens when my mother's funds run out.

Reply from Debra Freeman, Head of Sales & Marketing at Oaklands Court

Thank you so much. We do pride ourselves on our care and the teams will be so happy to hear your comments. I have also taken on board your concerns about funding in the future and passed on your question to the home manager as there will be alternatives we can look at when the time comes in order to keep mum with us. The manager will have contacted you today to put your mind at rest and do feel free to email me at any time if there's anything else you are worried about. Thank you once again for your review. It means so much to us all.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alexandra S (Daughter of Resident) published on 25 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Oaklands Court is a wonderful home for my mother. She has been very happy since day one and enjoys her days. I can't ask for anything more but in fact, all the staff go above and beyond in every aspect of her care. I am so grateful for the care and love my Mum is shown every day. It has been a very
difficult time recently with the virus and everyone at Oaklands Court has kept my Mum safe and happy. Thank you.

Reply from Debra Freeman, Head of Sales & Marketing at Oaklands Court

You are very welcome. It's lovely to hear that and I shall pass on your review right away to the whole team at Oaklands. It will make their day. Thank you very much.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C F (Niece of Resident) published on 25 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Oaklands Court go out of their way to look after residents and their families. They proactively communicate and have tried very hard to keep residents and families in touch through the use of technology.

Reply from Debra Freeman, Head of Sales & Marketing at Oaklands Court

Thank you so much. We have tried hard to keep communication going between our residents and their loved ones. It's not always been easy with all the other extra duties we've had during the Covid pandemic, but it's important to us that we've found and using other ways to keep in touch, such as Zoom. Thank goodness for technology!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nick P (Son of Resident) published on 24 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother first became a resident at Oaklands Court, my sister and I were concerned about whether she would be happy. Any concerns were dispelled quickly as both staff and residents accepted her as one of the family. She has been very happy. During this difficult Covid time, the team at Oaklands
Court have had to deal with huge challenges but they do this with professionalism and care. Everyone in the team seems to have a positive outlook, despite and whatever the circumstances. People at Oaklands do more than provide a service; they genuinely care and take pride in what they do.

Reply from Debra Freeman, Head of Sales & Marketing at Oaklands Court

So glad we have allayed any fears you may have had. The team definitely take pride in everything they do and especially as you say during all these recent challenges. However, now that we're looking forward to the gradual lifting of restrictions we can get back to normal and welcome you back to visit. Thank you so much for your kind review which I will certainly pass on to all those concerned.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter C (Nephew of Resident) published on 22 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Amid the pandemic, I had to find a care home for my Aunt. Dealing with Oaklands Court was easy. They were always helpful and clear when we spoke to them and wanted to know how they could settle my Aunt in and what her needs were. Although I've only seen her room from the outside, I'm very confident
that she is happy, safe and receiving the best possible care.

Reply from Debra Freeman, Head of Sales & Marketing at Oaklands Court

A dreadfully stressful time for you, but I'm so glad we have made things a little easier for you. We pride ourselves in having the best team and the best care around and it's so very reassuring to read that you now feel confident that you've found the right place for your aunt. Rest assured she is indeed receiving wonderful care from our whole team and we really look forward to you being able to visit your aunt and the team in the care home in the not too distant future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janet J (Niece of Resident) published on 22 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found staff most accommodating when I have visited or phoned to check about my Aunt. Despite the difficulties of the pandemic, staff have still tried to answer questions and put my mind at peace when unable to visit, as I live a long way from the home. I know my Aunt has and continues
to be very happy there.

Reply from Debra Freeman, Head of Sales & Marketing at Oaklands Court

That's so good to know, so thank you. It is, as you say, so very difficult during this pandemic to keep up as much contact, but I know all the team at Oaklands Court are super-keen to pass on as much detail as they can about each resident to their loved ones during this pandemic. Let's hope it's not too long now before we can see lots of relatives and loved ones again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stella M (Daughter of Resident) published on 22 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All members of staff that I have met so far have been very courteous, polite and efficient. Even through these most difficult of times, they have shown so much patience and care. I thoroughly applaud how they have managed to keep going and with a smile. Thank you.

Reply from Debra Freeman, Head of Sales & Marketing at Oaklands Court

Thank you so much. You are very welcome. It's very heartwarming to read your words. And we are still constantly working hard to continue to build on our excellent standards and keep our residents happy and safe.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian M (Brother of Resident) published on 22 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is very happy to be in the home, so as long as he is okay, we as the family are happy with the way things are, especially the way Covid has been and the care and calls you have made to us.

Reply from Debra Freeman, Head of Sales & Marketing at Oaklands Court

That's great to hear, so thank you very much. The team will be thrilled to read your words I know as it means so much to them to know that they are making a difference, not only to our lovely residents but to their families and loved ones too.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Diana V (Daughter-in-law of Resident) published on 22 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is friendly, clean and homely but not clinical. It has its residents' needs as first priority. Visiting has been available for end of life and I have been able to visit quite often except recently due to a Covid outbreak (which is the first time during the entire pandemic). The whole family
agrees that the home looks after their residents well and the activities it offers are fantastic. I feel the care it gives has prolonged and brightened her life. I have no complaints and rate it first-class in all things.

Reply from Debra Freeman, Head of Sales & Marketing at Oaklands Court

That's so lovely to read, thank you very much. You're right, our residents' needs are our first priority. I shall pass on your review to the whole team and they will be so happy to know that their care has been so very beneficial to your mother-in-law. We very much look forward to being able to welcome you and the family back to visiting when we're permitted to do so.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison D (Daughter of Resident) published on 18 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't fault the care given to my mother over the last year. I never thought she would settle in a care home after living with us for nearly 18 years, but she has. This is because of the kindness shown to her. During such a difficult period for the home, I have nothing but praise.

Reply from Debra Freeman, Head of Sales & Marketing at Oaklands Court

Thank you so much. All of us at Chanctonbury Healthcare across all of our care homes want nothing more than to provide a settled, safe and home-like environment for our residents and I'm extremely pleased to read that you are so happy with the care the whole team is providing and that your mother has settled in so very well.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from F H (Wife of Resident) published on 18 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found the staff to be very helpful and friendly, both on the phone and in person. It is very handy also to receive emails with updates on visiting. Could not complete some of the boxes as husband is bedridden, so some things don't apply.

Reply from Debra Freeman, Head of Sales & Marketing at Oaklands Court

Bless you! Thank you for your review and your kind words. We do try to correspond to family and friends as often as we are able to and during this horrible pandemic and as you can imagine, it's not been the easiest of tasks, although we have all become dab hands at Zoom and Facetime! However, we love that our care and support teams are keeping you updated and really hope that we can welcome all our relatives and loved ones back in our homes in the near future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C L (Son of Resident) published on 9 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind, caring staff, responsive management light spacious rooms and a lovely outdoor garden. My mum was at Oaklands COurt for three weeks of respite care and speaks highly of the care she received. As her son and fulltime carer, I would wholeheartedly recommend Oaklands.

Reply from Rebecca Hignett, Development Manager at Oaklands Court

Thank you so much for your kind words about Oaklands Court. I will make sure to pass this message on to the team!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lake O (Daughter of Resident) published on 1 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring. They treated my mother as an individual with a sense of humour and empathy. Due to her illness, she was limited with her speech, the staff took time to listen and attend to her needs. My father was treated with compassion during a very trying time. Due to Covid 19, life has
been difficult for everyone but the staff have remained professional and caring. My mothers last days were spent amongst people who really provided the above expectations.

Reply from Rebecca Hignett, Development Manager at Oaklands Court

Thank you so much for your kind words about our home. I will be sure to share this with all the team at Oaklands Court! Thanks - Rebecca


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.2 (9.233)

Overview of Review Score

The Review Score of 9.2 (9.233) out of 10 for Oaklands Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.233 for Oaklands Court is calculated as follows: ( (125 Excellents x 5) + (46 Goods x 4) + (19 Satisfactorys x 3) + (3 Poors x 2) + (17 Very Poors x 1) ) ÷ 210 Ratings = 4.233

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oaklands Court is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Aug 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Care home of the year ( South ) Caring UK awards

Recipient: Oaklands Court

Date: Thursday 06 Dec 2018 More details

East Sussex Women in Business Awards

Recipient: Chanctonbury Healthcare Ltd

Date: Friday 20 Jul 2018 More details

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (4)

Jeannette

Jeannette Hastings

Job Title: Registered Nurse

Joined: 2013

Jeanette started nursing over 40 years ago as a sick children's nurse in Brighton, before moving to Crawley.


She then became an agency nurse working mainly with adults and then became involved with the actual running of the agency. Later, Jeanette formed her own agency company which she ran for 10 years, before returning to her first love of nursing by joining Oaklands Court in 2013.


Jeanette's hobbies include rugby, singing in her local choir, painting and walking the dog.


Jeanette heads up our team of highly qualified and experienced registered nurses who bring a vast wealth of knowledge and expertise to the whole team, resulting in the best care for residents possible. They also work closely with other professionals such as the tissue viability nurses, speech and language therapy teams, falls teams and other multi-disciplinary professionals to ensure the best quality of life and health for all.


Paula

Paula Leighton

Job Title: Activities Co-ordinator

Joined: 2006

Paula has been an integral part of the Chanctonbury team for 15 years now, as activities co-ordinator initially at Alfriston Court and now at Oaklands Court. She has a huge amount of experience in creating activities which are fun and engaging for all our residents and she says she gains an enormous amount of pleasure from seeing our residents happy.


In 2018 Paula was shortlisted in the Care Home Worker of the Year awards and placed in the final three nominees. Operations Director Sandy Atkins celebrated Paula for her dedication and commitment and for simply being a “joyous individual”.


Paula is adamant that she and her team, encompassing Richard and Amy who joined in 2020, make time for every single resident. “Every person has different needs and we make absolutely sure that, by the end of the day, every one of our residents has done some kind of activity,” she says.


Jo

Jo Wilmshurst

Job Title: Home Manager

Joined: 2006

Jo has worked at Oaklands Court Nursing Home since 2006 as one of our dedicated Registered Nurses. Jo has worked her way up to being our Home manager, she knows the running of the home and is still hands-on with caring for the residents and their relatives.


Jo always puts her staff and residents first in any decisions that need to be made.


Serena

Serena Weston

Job Title: Home Administrator

Joined: 2015

Serena has worked in care for over 27 years in total starting her career in childcare, then working her way to adults with severe challenging behaviours and learning difficulties.


Serena started working at Oaklands Court Nursing Home in 2015.


Serena started her position as a carer working night shifts, then made her way onto day shifts. Serena worked her way up to one of our dedicated Team Leaders running shifts and ensuring support was given to all staff to fulfil their job roles and ensure that all residents are well cared for.
Serena then filled in as the home receptionist at the weekends while also working the floor as a team leader during the week.


When the position of full-time receptionist came up Serena jumped at the opportunity to fill the role and meet and greet all that come through the door, and always being there to offer help and assistance to everyone.


Serena has now worked her way to being our Home Administrator ensuring that the home is in compliance with all regulations and working hand in hand with the Home Manager to ensure that Oaklands Court runs smoothly and that all our Oaklands Family are cared for and supported