St Peter's Park Retirement Village

Church Street, Bexhill-on-Sea TN40 2HF
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9.8 46 Reviews
  • St Peter's Park Retirement Village, Bexhill-on-Sea
St Peter’s Park Retirement Village (formerly known as Peterhouse Care and Nursing Home), is a real home-from-home in the East Sussex seaside town of Bexhill. The experienced staff provide high-quality, affordable nursing, residential, dementia, end of life, respite and convalescence care.

There really is something for everyone, to suit a range of different needs and tastes on the beautiful site. The lounges, dining rooms and residents’ bar mean there’s plenty of space for group activities. If you want some company, there’s always someone to talk to and to have a coffee with in the lounge. There are also plenty of quieter spots of you want to spend some time by yourself.

The care wing has bedrooms on the ground floor and the first floor. Ground floor rooms have direct access to the garden or courtyard. The first floor is fully accessible, by stairs or a lift.

Some rooms have en-suites. The rooms without en-suites have accessible toilets within easy reach.

The bedrooms are a blank canvas for residents to personalise with their own photos, pictures and furniture. Personal possessions help residents feel at home and provide extra stimulation and time for reminiscence. They also give staff an important understanding of a resident’s history and what’s important to them.

Unusually for a care home, all the bedrooms in the care wing have their own outside space, whether that’s a balcony or a terrace. There’s room for pots, a table and chairs.

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Care Provided by St Peter's Park Retirement Village

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Person in charge
  • Lisa Turner (Registered Manager)
  • Admission Criteria
    • LA rates accepted with a top up.
    • Ages 55+
  • Room Information
    • Single Rooms (53)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (53)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018

Funding & Fees Guide for St Peter's Park Retirement Village

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £870 – £1,593
    • Self-Funded Residential Dementia Care £870 – £1,593
    • Self-Funded Nursing Care £1,342 – £2,125
  • (these prices are only a guideline, please contact St Peter's Park Retirement Village to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome any time.


    If you would like to be shown around the home by a senior manager, please visit during normal office hours.


  • Parking

  • Peterhouse car park at front and side of building. Local free car park within quarter of a mile.


St Peter's Park Retirement Village Reviews (46)

Total of 46, showing 21-40
9.8

St Peter's Park Retirement Village has a Review Score of 9.8 (9.819) out of 10, based on 16 reviews in the last 2 years. Over all time St Peter's Park Retirement Village has 46 reviews.

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Review from Annette P (Daughter of Resident) published on 28 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is so well looked after.
The staff are always attentive and cheerful despite their difficult roles.
Guests are welcome at any time, which is very convenient.

Reply from Lisa Turner, Registered Manager at St Peter's Park Retirement Village

Thank you for your kind words. It's a pleasure to care for your father.
I will pass your kind words on to the team.


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Review from Roger H (Son of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.

Reply from Lisa Turner, Home Manager at St Peter's Park Retirement Village

Thank you for your review. It is a pleasure to look after your relative


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Review from Dee F (Daughter of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother came to St Peter's very worried that she wouldn't like it; she is loving it, especially the activities.

Reply from Claire Latreille, Operations Manager at St Peter's Park Retirement Village

Thank you so much for your lovely review. We are so glad your mother is happy in our home.


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Review from S L (Friend of Resident) published on 5 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home very clean, staff very friendly and helpful. An excellent place to visit, grounds and building excellent. The only downside is there are not enough caring staff to patient ratio.

Reply from Lisa Turner, Home Manager at St Peter's Park Retirement Village

Thank you for your comments.
Please be assured we always review our staffing levels depending on our resident's needs.


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Review from Lisa H (Daughter-in-law of Resident) published on 21 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A big thank you to all the amazing staff at St Peter's. You have made the move for one's parents into care as stress-free as possible. You have welcomed them and made them feel at home and cared for. Whenever we pop in, it feels like a happy, homely place, and nothing is too much trouble. All the staff
are so helpful. Dad is always telling us how amazing it is, and he is so happy there.

Reply from Lisa Turner, Home Manager at St Peter's Park Retirement Village

Thank you for your review; it is a pleasure to have your parents.
I will pass your comments to the team too.


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Review from Laura P (Daughter of Resident) published on 26 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot speak highly enough of all of the staff and management at St Peter’s Park. Unfortunately, my dad only experienced their amazing care, love and professionalism for a month before he sadly passed away. However, in those 4-weeks, he was cared for and loved like he was part of their family. We
felt Dad was safe and looked after to the highest standard of care you couldn’t ever imagine. We cannot express our thanks enough to the management and all of the staff. The genuine kindness and care went above and beyond anything we expected - thank you all, we are eternally grateful.

Reply from Lisa Turner, Home Manager at St Peter's Park Retirement Village

Thank you for your kind words. I am glad that you felt your dad was safe and well looked after. Your dad was an amazing character and will be missed as part of our family.


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Review from Sheila T (Daughter of Resident) published on 6 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very welcoming from the moment you arrive. The staff at reception greet you as friends, and the home is very clean and lovely. The staff looking after Dad; treat him like he is part of their family. Nothing is too much trouble. He is treated with great care and attention. The grounds are
beautifully kept. Everything about the home could not be better, and I am so glad that Dad is there and feels like he is at home.

Reply from Lisa Turner, Home Manager at St Peter's Park Retirement Village

Thank you for your kind comments. I will pass them on to the team. It is a pleasure to have your dad with us.


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Review from Maureen L (Wife of Resident) published on 29 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were made very welcome each time we called in the see the rooms. Always a cheery smile of welcome when I visit and all is very professional and friendly.

Reply from Lisa Turner, Manager at St Peter's Park Retirement Village

Thank you for your review, I will pass this on to the team. A pleasure having your husband with us.


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Review from Karen M (Granddaughter of Resident) published on 29 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My nan needed to come into care during the pandemic, the manager was very accommodating and we were able to get a ground floor room with a balcony so I could see my Nan from the outside. As time has moved on, my nan has moved into the dementia wing and we have been allowed in to visit. The staff are
all so kind and caring and I can see that my nan is well looked after and much more relaxed.

Reply from Lisa Turner, Home Manager at St Peter's Park Retirement Village

Thank you for your kind comments. It is a pleasure to care for your nan.


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Review from Lucy W (Niece of Resident) published on 20 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been very well looked after during her time here. She has also been very well fed. During the Covid outbreak, communication from St Peter's was outstanding.

Reply from Lisa Turner, Home Manager at St Peter's Park Retirement Village

Thank you for your kind comments. It is a pleasure to have your aunt with us.


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Review from Donna S (Granddaughter of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the staff, manager and receptionist helpful, welcoming and polite. My nan recently moved into St Peter's Park, which was obviously stressful for my nan, but she has now settled in extremely well and is really happy here. This is due to the professionalism and caring nature of all the staff
and manager.

Reply from Lisa Turner, Manager at St Peter's Park Retirement Village

Thank you for your kind comments, and I will pass these on to the team.


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Review from Ann D (Daughter of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has recently moved into this home and has really settled well due to the friendly, caring and professional staff. The manager and staff are very kind and polite; they always listen and take great care of each resident. I am very happy that my mum is staying in the best home I know. She is very
happy herself, clean and well cared for. The home is also very clean and tidy. Highly recommended.

Reply from Lisa Turner, Manager at St Peter's Park Retirement Village

Thank you for your kind comments. It's a pleasure having your mum stay with us. I hope both you and your mum continue to be happy with us.
I will pass your comments onto the team.


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Review from M B (Resident) published on 10 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have settled in now and happy here. Sooner be in my own home, as home to this a lovely home. If I was given a choice, would be this one. My room is lovely with a lovely view. Home has been very accommodating - food choices. My family are very impressed - if I am happy, they are happy.

Reply from Lisa Turner, Home Manager at St Peter's Park Retirement Village

Thank you for your review. We are glad your happy living with us and hope you continue to be.


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Review from G H (Daughter of Resident) published on 17 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

St Peter’s Park offers care specific to the individual. My mother has items of her own furniture in her room and several of her favourite pictures have been hung up on the wall, so she has a certain amount of familiarity in her surroundings, which is a comfort. The staff are very caring and listen to
what she says.
They helped to celebrate her recent birthday, decorating her room with birthday banners, giving her a well-chosen birthday card and producing a birthday cake (with a candle), baked in St Peter’s Park kitchen. The date did not pass unnoticed that day!
In the short time, my mother has been there, she has been involved in craft activities, gone on an outing to the Christmas tree farm and been accompanied on a short walk around the grounds of the church next door, with the aid of her wheeled walking frame, which she enjoyed.
Owing to Covid regulations, it is not really possible to see how the residents live day-to-day, but we can video-call or have limited Covid-secure visits.

Reply from Lisa Turner, Manager at St Peter's Park Retirement Village

Thank you for your comments. It is a pleasure to be able to encourage your mum to continue with her hobbies and traditions.


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Review from P M (Resident) published on 16 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have only been here for 2 weeks and found to be very friendly had helpful residents and staff. The studio flat is very nice and comfortable. I cannot thank the receptionist enough for all her kindness.

Reply from Lisa Turner, Manager at St Peter's Park Retirement Village

Thank you for your kind comments, I will pass these on to the team. Hope you will be happy here.


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Review from S G (Daughter of Resident) published on 3 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is in the care wing. He came here two years ago and the care has been outstanding. The carers are kind, caring and skilful. The care he receives is moving to watch. My mum is a tenant of a St Peter's Park flat, she enjoys being part of this lovely community. It is a relief to know mum and
dad are so well cared for.

Reply from Lisa Turner, Manager at St Peter's Park Retirement Village

Thank you for your wonderful comments regarding the care and support at St Peter's Park. I will pass your positive comments on to the team.


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Review from S C (Daughter of Resident) published on 31 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for two years at St Peter's Park. He has received excellent care throughout and the staff take very good care of his health and well-being, always having his best interests at heart. His room is welcoming and he has a lovely view of the gardens. He enjoys the food which
is always freshly cooked and prepared according to his needs. I would have no reservations about recommending this care home.

Reply from Lisa Turner, Manager at St Peter's Park Retirement Village

Thank you for your positive words. I will pass these on to the team.


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Review from S B (Daughter of Resident) published on 31 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since the new manager has run the home the atmosphere of St Peter's Park is a very pleasant place to visit. The staff are very caring and kind attitude towards my mum and she loves each and everyone who looks after her.

Reply from Lisa Turner, Manager at St Peter's Park Retirement Village

Thank you for your kind words. i will pass your comments on to the team.


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Review from D G (Friend of Resident) published on 23 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I have been visiting a resident for about four years on a weekly basis and at various times of the day including on occasions when lunch has been served. I have always considered this to be fairly depressing. The food always looks basic, unappetising and is presented very poorly. There seems to be little
attempt to provide stimulation to care with residents, who are mostly unable to move freely around the building.

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Review from J J (Daughter of Resident) published on 29 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Peterhouse ceased being a charity in December 2018 when bought by Agincare. It is early days to note any significant changes. Care staff are worried about their jobs, relatives are concerned about fee increases. The new chef has improved food and nutrition, there are more vegetables. The chef works
to a very small budget. Juice has been replaced by heavy sweetened concentrate - high sugar content, is inappropriate for elderly people and increases risk of diabetes. Limited staff at weekends and management has not increased its efficiency. Not good social skills. Lovely gardens, extremely well kept.

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Current Review Score: 9.8 (9.819)

Overview of Review Score

The Review Score of 9.8 (9.819) out of 10 for St Peter's Park Retirement Village is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.819 for St Peter's Park Retirement Village is calculated as follows: ( (149 Excellents x 5) + (33 Goods x 4) ) ÷ 182 Ratings = 4.819

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Peter's Park Retirement Village is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Mar 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (1)

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Lisa Turner

Job Title: Manager

Lisa Turner is the Registered Manger of St Peter's Park.


A quote from Lisa "St Peter’s Park is unlike other retirement villages or care homes. There’s a different atmosphere here, with a really interesting and stimulating mix of residents, right across the care home and independent living flats and cottages. I’d recommend coming to visit to see for yourself what it’s like."