Woodside Hall Nursing Home

Polegate Road, Hailsham BN27 3PQ
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9.8 98 Reviews
  • Woodside Hall Nursing Home, Hailsham
Woodside Hall Nursing Home is a fantastic and independently owned nursing home located between the two small towns of Hailsham and Polegate in East Sussex and only a short drive from coast of Eastbourne.

The care home is set in four acres of private gardens and woodland. The beautiful grounds which surround the nursing home make it a lovely, peaceful and tranquil place. The care home is attractively furnished, and rooms are designed to be as comfortable as possible.

With Woodside Hall Nursing Home not being part of a chain, they are able to add a personal touch to the care that they provide. Care plans are tailored to your loved one’s needs and requirements. They make sure that Woodside Hall Nursing Home is your loved one's home away from home.

The home has its own laundry service on site and all residents can enjoy a visit to the hairdressers, regular visits from the Chiropodist and nutritional home made meals using fresh locally sourced produce. Residents can also benefit from visits from the loving and friendly registered K9 Concern Dog called Tilly.

At Woodside Hall, the friendly atmosphere ensures that everyone continues their daily life with personal privacy and dignity. Friends, relatives and guests are always welcome.

Woodside Hall is served by local General Practitioner on a weekly ward round.

The home is managed by a Director & Registered Manager who has been running the home for the past 20 years. On top of having extremely high standards when it comes to care, the manager also strives to make time for residents. The team also consists of highly trained staff including Clinical Lead, Registered Nurses, Head of Care, Care Assistants, Domestic/Maintenance Team, Chefs and Admin & an Activity Team, who each provide 24-hour support in a professional and caring way.

If you have any questions or would like any further information, please feel free to call, email or book a tour today.

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Care Provided by Woodside Hall Nursing Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Premium Care Ltd
  • Person in charge
  • Sharon Lloyd (Registered Manager/Company Director)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (49)
    • Couples/Companion Rooms (5)
    • Couples/Companion Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Woodside Hall Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Nursing Care from £1,750

  • Extra charges will be Hairdressing, chiropodist, newspapers, residents weekly shop and any other extras required.
  • (these prices are only a guideline, please contact Woodside Hall Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Unrestricted Visiting times


  • Parking

  • Car Parking on site
    on a bus route
    Main railway station near by


Woodside Hall Nursing Home Reviews (98)

Total of 98, showing 1-20
9.8

Woodside Hall Nursing Home has a Review Score of 9.8 (9.806) out of 10, based on 35 reviews in the last 2 years. Over all time Woodside Hall Nursing Home has 98 reviews.

Overall Experience

  • 67
  • 29
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Date Published

98
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Review from Chris S (Respite Resident) published on 17 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent three weeks respite in Woodside, enjoying a spacious, comfortable room overlooking the expansive informal garden. The staff were friendly, attentive and responsive, and the residents were also very welcoming. Highly recommended.

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Review from Sarah H (Daughter of Resident) published on 3 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was looked after by Woodside Care Home from April 2023 until she sadly died in February 2024. Mum was quadriplegic so required help with everything. The care staff treated her with respect and the clinical lead and her nursing team were great. Everyone was always willing to discuss Mum's condition
with us and the care she received in her final days helped the family through a difficult time.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your kind feedback which we will all appreciate. So pleased you were happy with our home.


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Review from Linda Y (Wife of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has respite at Woodside Hall 4 times a year. The staff are great and know him well. It is very clean, and he is very well looked after. I never worry about sending him there. He is treated with dignity and respect at all times.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your feedback and so pleased you are happy with our care here, and you can enjoy your time away .


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Review from Graham P (Son of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother (94) was very weak after a nasty cold /cough over Christmas and spent 2 weeks there for respite.
She thoroughly enjoyed her stay there and the care she received was first-class. The staff are all very friendly and provide an excellent level of care. The food was very good and my Mother built
up her strength during her stay enabling her to return home and be able to cope on her own again. She would definitely stay there again as it has such a friendly homely environment combined with a professional level of care from all the staff.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

We appreciate your feedback on our home, staff and care. Pleased your mother was able to feel better and return home.


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Review from Natalie W (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Woodside for several months and has settled in really well, the staff are kind and friendly, the amenities and food are to a great standard. We're very happy we chose Woodside Hall for his complex care needs.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your feedback on our home and staff, so pleased you are all so happy and you chose our nursing home.


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Review from Sharon J (Wife of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased with the way my husband has been looked after, the staff take such good care of him and I can rest easy knowing that he is being taken good care of. Being the first time I have been in this situation the staff have all been very kind and any questions I have they always help with. They
also keep in touch with me too. It is a lovely environment, and clean, with very good meals. Most importantly my husband is very comfortable with being there.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your review on our home, I will of course relay your feedback to all our staff.


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Review from Hayley B (Friend of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant home, always exceptionally clean and such caring staff, the residents always look so happy and at home. The director is incredibly supportive and is always going above and beyond to make sure the residents feel cared for in a clean, safe, happy and supportive environment.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

We all appreciate your feedback on our home, and we will of course pass all your comments on to our team here.


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Review from Ann P (Daughter of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy living at Woodside. She finds all the staff very caring. Her room is light and bright. We would recommend the home to anyone requiring short or long-term care. Woodside has a family feel to it.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your review we really do appreciate your excellent feedback and will, of course, pass on all your feedback to staff.


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Review from Helen C (Daughter of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has moved here recently from another nursing home. He is much happier at Woodside Hall. In particular the food offering is very good and the staff are extremely caring.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your review on our home and so pleased your father is so much happier here.


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Review from C G (Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here for a couple of months for respite. From day one, the staff have been very efficient and friendly. I feel very safe here. My room is spacious and cleaned every day. I would not hesitate to recommend this nursing home to any of my friends.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

We are so pleased with your review on our home and you are enjoying your stay with us all.


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Review from Linda B (Daughter of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the home, all staff very welcoming. Frequent updates via phone/email. Mum very happy here and loves the staff.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your review which we all appreciate as this really inspires us all.


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Review from Kevin A (Son-in-law of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We hold Woodside Hall in the very highest regard. The staff are professional and personal: a combination not always easy to achieve, but WH does so with efficiency, sensitivity and with a smile. We know my father-in-law is safe, comfortable and happy. We score the activities only a slight notch lower,
simply because he does not always participate. We would recommend WH without reservation.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your great review on our home, we will of course pass on all your lovely comments to our team.


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Review from Valerie R (Wife of Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day I visited Woodside Hall I felt it was a suitable place for my husband, and I was right, he settled in with the help of caring staff. As I live very nearby I was able to visit every day, treated with friendliness and able to observe how well all the staff worked together - cleaning, laundry,
kitchen, activities, handyman, caring and excellent nursing staff. For the final months my husband and I were treated with dignity and support.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your lovely feedback on our home and staff, we really do appreciate you taking the time to leave a review on our home.


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Review from Kevin W (Son of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very well looked after and settled. She recently celebrated her birthday, all the staff gathered with a cake and sung Happy Birthday which was lovely. Since arriving in August, Mum has also made friends with a number of the other residents. The staff are always friendly and welcoming. It's a
relief to know that Mum is safe, well cared for and has friends (new and old) around her.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your wonderful review on our home, we are all so pleased you are all happy with our care and staff here.


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Review from M R (Son of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Woodside for 3 months now. My family and I cannot express enough our gratitude to all the staff at Woodside for their friendly and 'can do' attitude. We are very pleased with the care that he has had and continues to receive.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your review and feedback on our home, we really do appreciate you taking the time, so pleased you are happy with our care and staff here.


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Review from Lynn T (Daughter of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was our first Christmas with Mum in care and the staff and residents went out of their way to make Dad welcome to Christmas Day Dinner with Mum. Yes Christmas was different this year but it was made far easier by the lovely staff if Woodside Hall.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your review and so pleased you all had a good Christmas day. I will pass on all your comments to our staff.


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Review from Sandra A (Daughter of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is well cared for here. He is as happy as he can be in his stage of life. Always has company and is well fed. I get regular updates on his health and mental state and never worry about him since he has been in Woodside. All the staff seem happy and friendly and the place is always clean, without
the smell I have encountered in other care homes I've visited. I'm happy that he's in the best place to suit his needs

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your review on our home and so pleased you are happy with the care for your father, I will of course pass on all your lovely comments to our staff.


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Review from Carol C (Daughter-in-law of Resident) published on 28 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Prior to moving Dad from hospital into a nursing home, I visited Woodside Hall and was pleasantly surprised by the environment and the caring and friendliness of the staffing team. Dad moved during August 2023 and settled in well, he enjoyed joining in the activities and having a good old sing-song.
He was pleased with the Japanese artwork he produced which he gave to his wife. Whilst Dad was at Woodside Hall he had his 90th Birthday which they hosted. Dad's family celebrated his big day. Dad's room looked over the garden but when this was refurbished he was moved into a more spacious room, in which he was comfortable and looked after. The care that Dad received was impeccable and we would like to express our thanks during his final moments with an amazing member of staff by his side. The whole team at Woodside, from administration/cleaners/nursing/care staff are a credit to the care sector. The grounds are amazing and we even enjoyed attending a fete which the home had arranged.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your great review on our home which, of course, we will pass onto our team here.


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Review from David T (Son of Resident) published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff welcomed and cared for Mum. They made her a part of Woodside and encouraged her to feel at home by giving her responsibilities for watering and tending the house plants. She made good friendships with other residents.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your feedback on our home, and so pleased we all made her feel so welcome in our home.


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Review from S D (Respite Resident) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I had previously stayed at Woodside Hall and was so well looked after, when I left hospital in October I went straight to them to recuperate. Woodside is well-run, clean and attractive and all the staff are attentive and helpful. The range of food made meals a pleasure and the little snacks lovely.
My regret - I have not written a 'thank you' letter to them.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you so much for your feedback and we are all so pleased you enjoyed your stay with us, and enjoyed the food.


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Current Review Score: 9.8 (9.806)

Overview of Review Score

The Review Score of 9.8 (9.806) out of 10 for Woodside Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.806 for Woodside Hall Nursing Home is calculated as follows: ( (335 Excellents x 5) + (67 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 408 Ratings = 4.806

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodside Hall Nursing Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 02 Mar 2025

1 single en suite room on the grd floor with patio doors on to the gardens and beautiful views 1 x large single en suite room on the 1st floor with views over the woodlands


Awards / Recognitions (8)

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Meet the Team (2)

Sharon

Sharon Lloyd

Job Title: Director/Registered Manager

Joined: 1999

Sharon has been managing the home for the past 22 years, she is an enthusiastic Director/Registered Manager and during this time has gained a wealth of knowledge and qualifications-having had a true insight into meetings residents' needs and safety to ensure they have a good quality of life. She is able to support the needs of relatives and ensures all staff are supported in all areas.


No image found

Debbie Hendrie

Job Title: Clinical Lead

Joined: 2018

Debbie is Clinical lead and has been with our team since 2018 - 3 years working with Directors and management of Woodside Hall nursing Home
Overall responsibility for medications orders and audits, and works closely with NHS MOCH Pharmacists. She also is responsible for the staff rota's and ensures is home is always staffed with the correct skill mix.
Lead role in tissue viability including wound care audits and all weekly and monthly audits.


Frequently Asked Questions about Woodside Hall Nursing Home

What types of Care is Woodside Hall Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Woodside Hall Nursing Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Woodside Hall Nursing Home have?

There are 49 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Woodside Hall Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Woodside Hall Nursing Home to the centre of Hailsham?

1.4 mile(s) as the crow flies, distance by road may be significantly further.