Woodside Hall Nursing Home

Polegate Road, Hailsham BN27 3PQ
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9.8 98 Reviews
  • Woodside Hall Nursing Home, Hailsham
Woodside Hall Nursing Home is a fantastic and independently owned nursing home located between the two small towns of Hailsham and Polegate in East Sussex and only a short drive from coast of Eastbourne.

The care home is set in four acres of private gardens and woodland. The beautiful grounds which surround the nursing home make it a lovely, peaceful and tranquil place. The care home is attractively furnished, and rooms are designed to be as comfortable as possible.

With Woodside Hall Nursing Home not being part of a chain, they are able to add a personal touch to the care that they provide. Care plans are tailored to your loved one’s needs and requirements. They make sure that Woodside Hall Nursing Home is your loved one's home away from home.

The home has its own laundry service on site and all residents can enjoy a visit to the hairdressers, regular visits from the Chiropodist and nutritional home made meals using fresh locally sourced produce. Residents can also benefit from visits from the loving and friendly registered K9 Concern Dog called Tilly.

At Woodside Hall, the friendly atmosphere ensures that everyone continues their daily life with personal privacy and dignity. Friends, relatives and guests are always welcome.

Woodside Hall is served by local General Practitioner on a weekly ward round.

The home is managed by a Director & Registered Manager who has been running the home for the past 20 years. On top of having extremely high standards when it comes to care, the manager also strives to make time for residents. The team also consists of highly trained staff including Clinical Lead, Registered Nurses, Head of Care, Care Assistants, Domestic/Maintenance Team, Chefs and Admin & an Activity Team, who each provide 24-hour support in a professional and caring way.

If you have any questions or would like any further information, please feel free to call, email or book a tour today.

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Care Provided by Woodside Hall Nursing Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Premium Care Ltd
  • Person in charge
  • Sharon Lloyd (Registered Manager/Company Director)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (49)
    • Couples/Companion Rooms (5)
    • Couples/Companion Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Woodside Hall Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Nursing Care from £1,750

  • Extra charges will be Hairdressing, chiropodist, newspapers, residents weekly shop and any other extras required.
  • (these prices are only a guideline, please contact Woodside Hall Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Unrestricted Visiting times


  • Parking

  • Car Parking on site
    on a bus route
    Main railway station near by


Woodside Hall Nursing Home Reviews (98)

Total of 98, showing 61-80
9.8

Woodside Hall Nursing Home has a Review Score of 9.8 (9.806) out of 10, based on 35 reviews in the last 2 years. Over all time Woodside Hall Nursing Home has 98 reviews.

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  • 67
  • 29
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Review from C S (Daughter-in-law of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming as soon as you come in the premises. My Mother is looked after extremely well. The food is varied and prepared with care. Staff are friendly and caring. Everything is always spotless.

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Review from J M (Niece of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always friendly and helpful.
The home has a lovely atmosphere.

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Review from David P (Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all the facilities excellent and can not add any other comments.

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Review from Karl T (Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a nice stay with Woodside Hall.
Very clean rooms, nice food, staff were very friendly and helpful to me.
It's a nice place to stay.

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Review from J H (Daughter-in-law of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodside Hall is a lovely nursing home. My father-in-law receives wonderful care. The staff are friendly, caring and considerate of patient's and visitor's needs. It has a modern, clean but homely feel with a lovely atmosphere.

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Review from B G (Friend of Resident) published on 7 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Friendly atmosphere. Under nursing care, would like to see the nursing staff more frequently. Care staff good. Head carer very good.

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Review from Jan M (Friend of Resident) published on 3 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very spacious and clean environment.
Very friendly staff, always happy to help.
Nice, friendly, homely environment.

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Review from A B (Son of Resident) published on 25 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is extremely happy at Woodside. She is very well looked after and is kept busy with the daily activities that take place. The activity leader is brilliant!

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Review from A R (Husband of Resident) published on 10 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff, from cleaners up through carers and nursing staff, not forgetting catering and maintenance, all very good and service is given with a smile.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Thank you for your feedback on our home, we really appreciate all your support and are pleased you are so happy with all our staff.


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Review from Michael P (Friend of Resident) published on 19 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodside Hall is a first-class nursing home that delivers quality service to its residents. My friend stayed there until the end and I must say it is like a hotel hospital and hospice in one. I would recommend this nursing home to anybody who wishes to experience quality care as their staff are very
friendly approachable and caring.

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Review from M G (Resident) published on 16 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been in Woodside Hall for two and a half years and have no cause for complaint.

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Review from Madelene H (Respite Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would be happy to return here if it became necessary. My stay has been a happy one. The staff have been kind and helpful.

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Review from M G (Resident) published on 3 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been here over 2 years and have no complaints.

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Review from Roy Y (Respite Resident) assisted by family/friend published on 15 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been to Woodside Hall for quite a few years now and wouldn' go anywhere else. Everyone is pleased to see me and the staff are all friendly and helpful.
Everything is clean and I am treated with the utmost respect.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Hi
Thank you so much for your great review and so glad you are so happy with us all.
Kind regards
S Lloyd
Company Director


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Review from Flex P (Grandson of Resident) published on 15 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great little place with aspirations to provide the best care.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Good morning Flex
Thank you for your great review.
Kind regards
S Lloyd
Company Director


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Review from Anne-Marie W (Daughter of Resident) published on 15 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amongst many other ailments, my dad has Dementia and Parkinson's and always got obsessed and agitated over many things. After falling and breaking his hip the anaesthetic needed to fix his hip adversely affected both these illnesses and sadly he can no longer do anything for himself. In Woodside Hall
Nursing Home he is always calm and very well cared for and the staff take great care of him. You can visit at any time which shows there is nothing false about his care so we would highly recommend Woodside Hall. Thank you for taking such good care of him for us.

Reply from Sharon Lloyd, Director at Woodside Hall Nursing Home

Dear Anne-Marie
Thank you so much for your great review and glad you are so happy with us all.
Kind regards
S Lloyd
Company Director


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Review from Alan M (Son of Resident) published on 31 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my father's second stay at Woodside Hall. The care has been second to none and he has enjoyed his stays. The staff have been very professional and understanding and my father has often said how good the food has been. All in all a very pleasant stay for him.

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Review from T B (Son of Resident) published on 17 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was sent to Woodside to give his son a 2 week respite holiday. Dad was very happy for those 2 weeks, engaging fully with activities and outings.
Staff very friendly and efficient.
Home is clean and well personalised.

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Review from David S (Brother of Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well sited home in spacious grounds. Welcoming atmosphere with good, efficient staff.

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Review from R P (Friend of Resident) published on 28 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience of the home has only been positive.
All staff very helpful.
My friend enjoys the food and all the activities.

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Current Review Score: 9.8 (9.806)

Overview of Review Score

The Review Score of 9.8 (9.806) out of 10 for Woodside Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.806 for Woodside Hall Nursing Home is calculated as follows: ( (335 Excellents x 5) + (67 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 408 Ratings = 4.806

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodside Hall Nursing Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 02 Mar 2025

1 single en suite room on the grd floor with patio doors on to the gardens and beautiful views 1 x large single en suite room on the 1st floor with views over the woodlands


Awards / Recognitions (8)

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Meet the Team (2)

Sharon

Sharon Lloyd

Job Title: Director/Registered Manager

Joined: 1999

Sharon has been managing the home for the past 22 years, she is an enthusiastic Director/Registered Manager and during this time has gained a wealth of knowledge and qualifications-having had a true insight into meetings residents' needs and safety to ensure they have a good quality of life. She is able to support the needs of relatives and ensures all staff are supported in all areas.


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Debbie Hendrie

Job Title: Clinical Lead

Joined: 2018

Debbie is Clinical lead and has been with our team since 2018 - 3 years working with Directors and management of Woodside Hall nursing Home
Overall responsibility for medications orders and audits, and works closely with NHS MOCH Pharmacists. She also is responsible for the staff rota's and ensures is home is always staffed with the correct skill mix.
Lead role in tissue viability including wound care audits and all weekly and monthly audits.