Adelaide Nursing Home

Adelaide Nursing Home, 203-205 New Church Road, Hove, BN3 4ED
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9.7 35 Reviews
  • Adelaide Nursing Home, Hove
Adelaide Nursing Home run by Brighthelm Care, is registered to offer a maximum of 35 people support.

Staff care for elderly people as well as those with physical disabilities, sensory impairments, dementia and other conditions.

Situated in Hove, close to the sea, Adelaide Nursing Home has a well structured activities programme delivered by two activities co-ordinators who encourage interaction.

Visiting entertainers are regularly booked for music sessions in the afternoons.

Staff like to ensure everyone’s personal dining preferences and dietary requirements are met.

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Care Provided by Adelaide Nursing Home

  • Primary Care Categories
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 35 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Asperger Syndrome
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Colleen Hutton (Registered Manager)
  • Admission Criteria
    • private, NHS, respite
    • Ages 40+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Adelaide Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • there are no deposits charged or fees in advance

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions


  • Parking

  • Parking is available in forecourt but if full the side roads can be used - these are usually free all day but cannot be used between 11 and 12 and 6 and 7 - times of the parking restrictions.


Adelaide Nursing Home Reviews (35)

Total of 35, showing 1-20
9.7

Adelaide Nursing Home has a Review Score of 9.7 (9.710) out of 10, based on 18 reviews in the last 2 years. Over all time Adelaide Nursing Home has 35 reviews.

Overall Experience

  • 25
  • 9
  • 1
  • 0
  • 0

Date Published

35
5
10
18
17

Review from S M (Daughter of Resident) published on 20 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to the Adelaide with a stage 4 brain tumour. His love from our home to the care home was perfectly managed; with care, consideration for his feelings and the least amount of stress. The Adelaide may not be as shiny and new as purpose-built homes, but we couldn't have asked for
a better team or level of care for my dad. He was made to feel instantly at ease by the staff and it was like a home from home for him. The team listened to him, were patient & flexible with him and adapted to meet his complex needs. We would highly recommend the Adelaide, they made my dads last few months as comfortable as could be so that we could spend valuable time together as a family.

Reply from Sofia Costa, manager at Adelaide Nursing Home

Thank you so much for your feedback. It means a lot to our entire team to know that the care and support we provide made a difference. We are keen on promoting a welcoming environment for all our residents and they feel cared for, listened and respected. Kind regards,Adelaide Nursing Home


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Review from F P (Friend of Resident) published on 25 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have power of attorney for my friend who has dementia, we have moved him from another nursing home as we weren't happy with the way he has been looked after. He has only been in Adelaide since Jan 15th, his weight has increased and he looks so much happier. The staff here are amazing he is always
up and dressed looking clean and sitting in the lounge. Whereas in another home he was in bed all the time. He was losing weight every week! When you enter Adelaide it feels so homely and relaxed and all the staff we have met are very caring when there is a problem they phone us and it's nice when you arrive to be asked if would you like a drink. Fantastic home for your loved ones to care for happy friends.

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Review from Maria W (Goddaughter of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My godmother spent her last six weeks in this lovely home which has a warm and welcoming feel, it is clean and bright and all the staff we encountered were friendly and helpful, she was made comfortable and treated with dignity and I cannot thank them enough for the high-quality care and kindness shown
right to the end of her life.

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Review from E C (Daughter of Resident) published on 25 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was admitted for end-of-life care four months ago. Her needs became more acute towards the end but she was always treated with professional and sympathetic care. Her basic requirements of cleanliness and nutrition were met thoroughly. The staff were attentive, friendly and understanding with
exceptional care from the senior nurses and manager which extended to their support with the family.

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Review from Elaine A (Daughter of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad's last few weeks were spent in this nursing home and he was very well looked after and cared for. The staff were friendly and kind and treated him with dignity at all times. We were always made to feel welcome and it was a clean and homely environment. He had a bright room with enough space to
store his items. He was well-fed and frequently offered tea and biscuits throughout the day. He didn't get involved in the activities but there were lots on offer if he had wanted to. We are very grateful to the staff for making the last few weeks easier for us and they have continued to be helpful after. Thank you, we would highly recommend this nursing home.

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Review from C K (Daughter of Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for 12 years. Adelaide has gone above and beyond in the care, consideration and compassion shown to her and her family. The staff are caring, kind and respectful at all times. Thank you.

Reply from Colleen Hutton, Manager at Adelaide Nursing Home

It was a privilege to have known and cared for your mother for the last 12 years. She was a very special person and our memory of her will never fade.


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Review from P C (Daughter of Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not have picked a more caring and compassionate home for my Mum. Every member of staff had a smile on their face and spoke to me every time I visited. Mum's care was of the highest quality and she was treated with dignity at all times. The home was clean, bright and airy and there were always
activities on offer for Mum to take part in.

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Review from D M (Friend of Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm welcoming atmosphere was evident when we viewed the home for the first time. All staff greeted us when we looked round. Residents were always treated well with care and respect.
When visiting refreshments always offered with a friendly smile.
The staff in the office are helpful and will answer
any queries.
A nursing home we would definitely recommend.

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Review from Walter M (Civil Partner of Resident) published on 9 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner was treated with great respect on his last days. His end-of-life care was done with great care to him and to myself.
Without exception the staff were kind and caring and the manager must be complimented on leading an exceptional team.

Reply from Colleen Hutton, Manager at Adelaide Nursing Home

Thank you for taking the time to fill in the review. We are happy to see that our efforts are reflected in your kind comments.


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Review from Donatas V (Father of Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good end-of-life service. Caring staff.

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Review from Laura C (Daughter of Resident) published on 5 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Adelaide is a fantastic care home. My mum and I couldn't have hoped for a better environment for her to spend her last few weeks in. The lovely staff provide a warm and relaxed atmosphere while being highly attentive and attuned to residents' needs. We were both kept informed about her medical condition
at all times and any changes clearly communicated to us. It has a human and homely feel and is not cold or clinical despite the level of nursing care it provides. Mum had a vegan diet and they made every effort to cater for her, she was very happy with the thoughtful way they approached meals for her. Mum really appreciated the opportunity to listen to live music, do sitting exercise classes, arts and crafts, have local children visit, and group lunches and tea parties that me and my daughter were also invited to. Most of all she loved how the staff always made time to talk to her and how happy they were to chat, it was this that really made a huge difference to her quality of life.

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Review from L S (Wife of Resident) published on 2 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was looked after with care and kindness during his final year and visitors always welcome.

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Review from J K (Daughter of Resident) published on 16 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We can't fault the care our mother received. She was treated with respect and love by everyone who came in contact with her. The one-to-one care, encouraging Mum to eat and spending time with her was exceptional. The care involved with Mum's diet, i.e. making custard with cream to help Mum put on weight.
Personal hygiene, Mum was regularly changed and kept clean and comfortable. The encouragement she received to be involved with the activities when able. It was all the little things which added up to make Mum's stay a happy one. Thank you.

Reply from Colleen Hutton, Manager at Adelaide Nursing Home

Thank you for your very kind review. We continuously strive to do our best for the people who come into our home, treating them at one of the most important times in their lives and being there for them.


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Review from C C (Daughter of Resident) published on 13 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Adelaide is a very well-run care home. Residents are treated with dignity and respect and all the staff whom we have got to know over the last two years are warm, friendly and welcoming. Residents who are able can enjoy activities or opt out if they so wish. Cleanliness is good as is the food. Overall
the family are happy with the care being provided at Adelaide.

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Review from P H (Husband of Resident) published on 15 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was in your care for only five weeks before she passed away. In the short time, I felt she was treated very well by cheerful, competent and caring staff. Similarly this experience by myself and sons, also her sister who were regular visitors was excellent. Your staff were welcoming, cheerful
and sympathetic and they were giving freely of their time and happy to give comfort to both family and visitors. Well done to all, from cooks, domestic carers, nursing and the management team.

Reply from colleen hutton, Manager at Adelaide Nursing Home

We thank you for your kind words of appreciation. Our team is like a family here and we all try and make everyone feel at home as much as we can as we know it is very difficult to accept being in care and having to leave one's own home.


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Review from Charlie K (Grandson of Resident) published on 2 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my grandad received in the last weeks of his life was brilliant. Each staff member was polite, kind and caring from nurses, cleaners and assistants. The small things mattered, like offering the family tea and arranging washes in-between visits. Thank you all so much for your hard work,
making a hard time a little easier.

Reply from Colleen Hutton, Manager at Adelaide Nursing Home

We appreciate your feedback and thank you for your kind words.


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Review from Jodie S (Daughter of Resident) published on 2 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepdad spent a few weeks at the Adelaide Nursing Home. When he was admitted, we were aware he was terminally ill and sadly his decline was very rapid. While he was at the home, the staff treated him with the utmost care, respect and dignity and for that we will be forever grateful. My stepdad felt
safe at all times and nothing was ever too much trouble. We as a family, were made to feel welcome and any concerns we had were always discussed and we were reassured. We could visit at any time and in his last few days we were allowed to stay overnight and all the staff were so compassionate and made sure we were looked after and cared for too. After his death, we were given time and they allowed us to come back to clear the room when we felt ready. I can not recommend the home enough. From the nursing team to the cleaners to the chefs, they are all amazing!

Reply from Colleen Hutton, Manager at Adelaide Nursing Home

Thank you for your very kind response and all our hardworking staff really appreciate your lovely words.


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Review from M G (Son of Resident) published on 23 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was in Adelaide Nursing Home for only two weeks. In that time we were made to feel welcome and my father was shown nothing but care and compassion. All the staff always greeted us with a smile when we came in and we were regularly updated on his health pr questions answered if we had any.
They regularly had activities for the residents of they wanted to join in. The atmosphere was welcoming and calm.

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Review from Helen S (Daughter-in-law of Resident) published on 6 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Simply a very big thank you to all the wonderful staff at Adelaide for the compassionate, loving care they provided my mother-in-law within the last few years of her life. They treated her with dignity and kindness throughout, as if she was one of their own family members. In turn, they were always
very warm and friendly towards us.

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Review from Sharon D (Daughter of Resident) published on 6 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, my mother was treated with care and kindness, although she was only here for a week before she died. She was made very welcome.
All staff treated her and our family with respect, for which we are truly grateful.
My only criticism, which I shared with them, was that they gathered her personal
effects into a black bin bag, and we were handed them only a couple of hours after her death, which was so sad!

Reply from Colleen Hutton, Manager at Adelaide Nursing Home

We offer our sincerest apologies at the time as we agree that it was remiss of us to have done that. We always speak to families and wait for instructions. On reviewing the day, there was a miscommunication, and recognise our error, and we will endeavour to not allow this situation to arise again at such a sad time.


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Current Review Score: 9.7 (9.710)

Overview of Review Score

The Review Score of 9.7 (9.710) out of 10 for Adelaide Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.710 for Adelaide Nursing Home is calculated as follows: ( (161 Excellents x 5) + (38 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 210 Ratings = 4.71

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Adelaide Nursing Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Sep 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

No image found

Colleen Hutton

Job Title: Manager

Joined: 2011

Home manager with 25 years experience as a manager with full nurse qualifications since 1986. Has completed a managerial course and continues to update all training, attends local forums and keeps up to date with any new legislation and best working practices.


Frequently Asked Questions about Adelaide Nursing Home

What types of Care is Adelaide Nursing Home registered for?

Older Person Care, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Adelaide Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Adelaide Nursing Home have?

There are 35 Single Rooms.

What are the Facilities & Services at Adelaide Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Adelaide Nursing Home to the centre of Hove?

1.1 mile(s) as the crow flies, distance by road may be significantly further.