Our fees exclude services such as hairdressing, chiropody and personal items such as newspapers.
Fees will include standard client contribution and a 3rd party top up can be made. Standard nursing vacancy rates start at £1,650.00 per week, however, larger rooms attract a higher weekly rate
Visiting is currently unrestricted, however, please note that the home ask for protected time between 12 noon and 2pm every day unless otherwise agreed by the manager or clinical lead nurse, to support the staff with the residents mealtimes.
Free off road and street parking
Arundel Park Lodge has a Review Score of 9.7 (9.710) out of 10, based on 11 reviews in the last 2 years. Over all time Arundel Park Lodge has 29 reviews.
Review from Deborah C (Daughter of Resident) published on 19 February 2025
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Reply from Nikki Godden, Registered Manager at Arundel Park Lodge
Thank you for your lovely review of our service. Relatives and residents feedback is such an important part of our work to ensure that we review what we are doing and ensure that we reflect on this to continually improve our practice and ways of working. We aim to listen to feedback and act accordingly to ensure that the residents are happy and well cared for. I note the rating for activities as 3 stars and would welcome any feedback on changes that we can make to improve this, however, I know your mum does not generally like to join in and her choices are respected.
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Review from Graham R (Nephew of Resident) published on 31 January 2025
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Reply from Nikki Godden, Registered Manager at Arundel Park Lodge
Thank you for your review, it is always a pleasure to read such positive comments and feedback about the service and the care that we provide all of our residents. I will be sure to share your feedback with the team as it is important that we acknowledge their hard work and care.
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Review from Jade R (Niece of Resident) published on 31 January 2025
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Reply from Nikki Godden, Registered Manager at Arundel Park Lodge
Thank you for your review, it is much appreciated. The team work hard in meeting individuals' needs and respects personal choice in accessing activities and social events within the home. The team ensure all residents are informed of what is happening within the home and encourages everyone to join in, but respect wishes and preferences if group activities are not a resident's choice.
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Review from Paul B (Brother of Resident) published on 24 January 2025
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Reply from Nikki Godden, Registered Manager at Arundel Park Lodge
Thank you very much for your feedback, I will pass on your comments to the team, we always aim to do everything we can to meet each resident's individual needs and your feedback supports the amazing work that the team do on a daily basis. I am always happy to read our relative's positive comments.
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Review from Sharen H (Daughter of Resident) published on 21 January 2025
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Reply from Nikki Godden, Registered Manager at Arundel Park Lodge
Thank you for taking the time to complete a review card for the service. We welcome feedback so if you have any suggestions which may support us to increase our overall score I would welcome the opportunity to meet with you and discuss these.
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Review from Harrison D (Nephew of Resident) assisted by family/friend published on 9 December 2024
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Review from Michelle D (Sister-in-law of Resident) assisted by family/friend published on 9 December 2024
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Review from Keith R (Husband of Resident) published on 19 November 2024
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Reply from Nikki Godden, Registered Manager at Arundel Park Lodge
The home has experience of caring for people with Huntington's Disease and the team work hard to ensure person centered care is at the forefront of our care delivery. Thank you from the team for your positive feedback, this is always welcomed and much appreciated.
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Review from L R (Daughter of Resident) published on 18 November 2024
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Review from J C (Wife of Resident) published on 4 July 2023
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Reply from Nikki Godden, Registered Manager at Arundel Park Lodge
Thank you for your lovely feedback about our service, the staff team here all work so hard and enjoy caring for the residents who live with us.
We all see this as our second home and family.
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Review from A M (Daughter of Resident) published on 3 July 2023
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Reply from Nikki Godden, Registered Manager at Arundel Park Lodge
Your mum is a real pleasure to care for, we have all grown very fond of her and we welcome your feedback and comments in order that we can review our provision and make sure all residents who live here have the best possible experience.
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Review from Philip R (Son of Resident) published on 11 January 2023
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Reply from Nikki Godden, Registered Manager at Arundel Park Lodge
Thank you for your kind feedback about our home and the care your father receives from us. I will share your comments with the staff team as we always welcome such positive acknowledgement of the work that we do.
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Review from C H (Daughter of Resident) published on 5 January 2023
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Reply from Nikki Godden, Registered Manager at Arundel Park Lodge
Thank you for your kind review of the service and the care that your mother receives. The staff team and I work hard to ensure that all of our residents have the best life possible living with us. I would welcome your thoughts on suggestions to improve our current activity programme and I will also meet with the activity co-ordinator to discuss your comments. It is a pleasure looking after your mum.
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Review from Alex D (Son of Resident) published on 20 April 2022
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Reply from Nikki Godden, Registered Manager at Arundel Park Lodge
Thank you for your review Alex, the team are very pleased that you feel Mum is well cared for, happy and safe. She has always had a vey small appetite so we aim to offer as much choice as possible in order to encourage her to take a well-balanced diet. Thank you for your positive comments regarding the handling of Covid as this has been a challenge for the team as a whole and we are very proud that we have kept the home safe.
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Review from Linda G (Daughter of Resident) published on 5 January 2022
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Reply from Nikki Godden, Registered Manager at Arundel Park Lodge
Thank you for such a lovely review Linda, your dad is a real pleasure to care for.
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Review from Lisa Karen W (Daughter of Resident) published on 9 November 2021
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Reply from Nikki Godden, Registered Manager at Arundel Park Lodge
Thank you very much for such a lovely review of the service. The team at the home aim to make our residents feel safe and secure living at the home and we always aim to extend our support to the whole family. It is a privilege for us to care and support everyone. I will pass on your feedback to the team. Best wishes to you all.
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Review from Robert B (Son of Resident) published on 29 September 2021
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Reply from Nikki Godden, Registered Manager at Arundel Park Lodge
Thank you for your review of our home, we always welcome and appreciate relatives' feedback.
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Review from Melanie S (Daughter of Resident) published on 13 July 2021
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Reply from Nikki Godden, Registered Manager at Arundel Park Lodge
Thank you for such a lovely review. Our aim as a team at Arundel Park Lodge is to make each resident's transition a positive experience and I am very happy to read that you feel we have achieved this for both you and your mum. Families are such an important part of our whole service and the staff enjoy working with you as much as caring for your relatives.
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Review from Eve D (Wife of Resident) published on 5 July 2021
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Review from Debby B (Daughter of Resident) published on 7 December 2020
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Reply from Nikki Godden, Registered Manager at Arundel Park Lodge
The team all loved looking after your mum as she was such a wonderful lady and a real pleasure to have living with us. We were also very lucky to have such a supportive family.
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The Review Score of 9.7 (9.710) out of 10 for Arundel Park Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.710 for Arundel Park Lodge is calculated as follows: ( (103 Excellents x 5) + (18 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 131 Ratings = 4.71
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Arundel Park Lodge is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Sep 2019
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Job Title: Registered Manager
Joined: 2017
I have worked for Whytecliffe Ltd in various capacities since 1995 and have been the Registered Manager since January 2017.
I have a background in social care since 1991 and have worked in a number of settings including residential, nursing and have also worked in the training sector delivering National Vocational Qualifications, Diplomas in Health & Social Care and Management.
My career has been varied and this has supported my personal development into my current role.