Barford Court

157 Kingsway, Hove BN3 4GR
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9.7 73 Reviews
  • Barford Court, Hove
Only a short walk from the seafront and a few minutes from the beautiful South Downs, this Art Deco style Home has been restored to its former splendour to include a purpose built extension and conservatory.

The elegant gardens are attractively landscaped and have lots of seating areas and pagodas to shelter from the sun. There is a large lounge, which is comfortably decorated for residents’ use, with lovely views of the garden.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact Barford Court for further information.

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Care Provided by Barford Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Gavin Kingham (Home Manager)
  • Admission Criteria
    • Self-funding residents or Freemasons supported by their Local Authority
    • Ages 60+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Barford Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,230 – £1,664
    • Self-Funded Residential Dementia Care £1,550 – £2,318
    • RESPITE Self-Funded Residential Care £1,353 – £1,831
    • RESPITE Self-Funded Residential Dementia Care £1,705 – £2,550

  • Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.
  • (these prices are only a guideline, please contact Barford Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on site


Barford Court Reviews (73)

Total of 73, showing 21-40
9.7

Barford Court has a Review Score of 9.7 (9.677) out of 10, based on 17 reviews in the last 2 years. Over all time Barford Court has 73 reviews.

Overall Experience

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  • 16
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Date Published

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Review from N S (Daughter of Resident) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Barford Court for two years. Her declining health caused anxiety, weight loss and loneliness despite our continued best efforts. She was sure she did not want to "go into a home". However, she is so happy at Barford, and now is a picture of health and contentment. Our visits are
joyful events, and we no longer have to worry about her wellbeing. We also like the fact that staff are so well trained in dementia care, and there is such good continuity of care.

Reply from Deidre Johnson, Home Manager at Barford Court

Thank you - your kind comments will be shared with all the team.


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Review from Perri B (Daughter of Resident) published on 20 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has only just gone to live at Barford Court, but the difference in the atmosphere and the staff's willingness to assist is fantastic. Covid has been difficult for many of our elderly loved ones, and I knew I needed to move my dad to a home that supported personal family visits in a secure and
private way. Myself, my daughters and my 2-year-old granddaughter have been made to feel very welcome. My dad had never held or hugged his great-granddaughter as she was never allowed inside his previous home as considered a risk. Thank heavens Barford Court values the importance of physical contact, and it was truly magical this week when an 87-year-old man got a cuddle with the little girl he had only been allowed to see at a window for two years. That's definitely a photo for the mantle piece!
The BBQ party for the Jubilee was a much-needed boost for the residents and their families, and it was lovely to see my dad socialising again. We are looking forward to afternoon tea on Father's Day!

Reply from Deidre Johnson, Home Manager at Barford Court

Thank you for your kind comments. It is one of our main priorities to make sure we all do all we can to keep loved ones connected, especially during the recent challenging times. I will pass on your feedback to the whole team.


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Review from Deborah D (Daughter of Resident) published on 23 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father and Mother-in-law are both in Barford and have been for a couple of years. From day one we have been met with smiling welcoming staff. Both have been made to feel at home. Our hats go off to the team and residents who have endured so much during the pandemic. As relatives, it has been hard
to know how our loved ones are "really" doing not seeing them as much but being able to communicate with the key team has been vital for us. We have a new appreciation for what carers deal with day in day out. Barford's shift leaders and carers are diamonds. The home always feels and smells clean. The residents are cared for and the care team is creative in helping our loved ones to be comfortable. We have been able to visit them in lots of different ways during the pandemic thanks to continually evolving processes. Thank you to the team and know you are appreciated.

Reply from Deidre Johnson, Home Manager at Barford Court

Thank you for your kind and positive comments. I will make sure they are passed onto the whole team. Thank you for your support with social activities and signing up as a valued volunteer.


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Review from Mark D (Son of Resident) published on 9 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since our mum needed to sadly go into a care home, we looked long and hard to find a suitable home for her, however we found that during COVID a lot of the homes that we looked at in Lewes and Brighton were not very helpful or realistic with their fees. However, Barford Court and all the staff have
been helpful, compassionate and kind from day one and have our mums best interest at heart in these difficult times for her and the family and friends. We have been able to visit her and lately take her out for short trips which she has enjoyed.

Reply from Deidre Johnson, Home Manager at Barford Court

Thank you for taking the time to write a review for the home and your kind comments, which I will pass on to the whole team.


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Review from Nigel B (Resident) published on 8 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall I am happy with the care and support Mum has received since moving to the home and particularly given the additional overhead the staff/management have had to endure with this pandemic. She feels safe and secure and loves the afternoon entertainment/activities organized by Barford. There has
been a lot of staff turnover and sometimes the level of care has intermittently dropped off as a result. However, I don't think that is a unique Barford Court problem and Brexit has not helped in that regard. The home is spotlessly clean, warm and well maintained and I can always reach the front desk/admin staff when calling. The pros vastly outweigh the cons but there are a couple of areas that can be optimized to make life enjoyable and fun during these sunset years e.g balancing the sometimes overly heavy pandemic restrictions vs the need for residents to have their freedom to go out and/or see family, making sure the food is served hot (hot plates), promoting regular video conferencing.

Reply from Deidre Johnson, Home Manager at Barford Court

Thank you for taking the time to write a review and your kind comments about Barford Court , which I will pass on to the whole team.
We really appreciate your ratings of the Home but we are sorry to hear that you were not happy with some areas of service.
We always ensure our residents are comfortable and safe, and receive the best of care from our team of staff.
Residents and their relatives are welcome to raise any issues with the management team, and we always ensure they are investigated thoroughly and keep family members updated.


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Review from Martin W (Son of Resident) published on 8 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since being a resident my mother has received a high standard of care without any loss of dignity. Her needs, including medications, have been met in a very professional and well-managed manner by the staff, who cheerfully look after her. The staff have worked hard to maintain a safe Covid free environment
to safeguard the residents, which provides tremendous reassurance to all relatives in these difficult times. The home is managed to an outstanding standard in cleanliness, safety, food and provision of a good balance in attention to residents, whilst at the same time giving suitable freedom of individual choice. There is a very good range of activities on offer to the residents, I believe this area could be further enhanced by an increase in minibus trips (within current Covid management restrictions).

Reply from Deidre Johnson, Home Manager at Barford Court

Thank you for your kind comments which I will pass on to the whole team. We are continually looking at ways to engage with our residents through social engagement and creative activities. Unfortunately, the minibus trips have been impacted by the current Covid restrictions as our drivers are volunteers who have also been isolating. We are looking into training members of our own staff to support our volunteers with the driving to enable extra trips out.


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Review from Lisa S (Daughter of Resident) published on 8 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In Spring 2021, following various incidents and cognitive decline, my Mother was becoming increasingly vulnerable and could no longer be kept safe in her own home. After much soul searching, hours of research, including reviewing CQC reports, and speaking with home managers, I found Barford Court.
The
move to Barford Court has not only given my Mother an improved quality of life, but she is now in professional hands and happier than I have seen her since the death of my Father in 2005.
The impact on me is immense too. She is encouraged to remain independent, eats well, is cared for, treated as an individual with dignity, respect, and kindness by all staff, not just the carers. To turn up to visit and see her looking well, laughing with other residents, and participating in activities she would not previously have considered brings a smile to my face.
Suggestions made are welcomed too.
Thank you to all at Barford Court for making a positive difference to both our lives.

Reply from Deidre Johnson, Home Manager at Barford Court

Thank you for your kind comments which I will pass on to the whole team. You have really supported the move, staff and the home to help Mum settle in. We really appreciate your support in making the difference happen. Thank you once again.


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Review from Kevin C (Friend of Resident) published on 8 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A caring and welcoming environment for my close friend who is visually impaired, following two Strokes. He and other residents are treated with respect and dignity and he is able to move freely within, and when he desires, outside the complex.
I feel he is much safer and comfortable within Barford
Court than he would be trying to make do in his own home. A difficult choice, but the right choice.

Reply from Deidre Johnson, Home Manager at Barford Court

Thank you for your kind comments, which I will pass on to the whole team. He has really settled in well and made lots of friends among both the residents and staff.


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Review from C K (Daughter of Resident) published on 8 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone, I have met that works here have been kind and helpful. Mum's only moaned about the food but apparently, there has been some improvement. Poor communication sometimes has been an issue.

Reply from Deidre Johnson, Home Manager at Barford Court

Thank you for taking the time to write a review about Barford Court and your kind comments, which I will pass onto the whole team.
We really appreciate your ratings of the Home but we are sorry to hear that you were not happy with some areas of service.
We always ensure our residents are comfortable and safe, and receive the best of care from our team of staff.
Residents and their relatives are welcome to raise any issues with the Management, Housekeeping and Facilities team. We always ensure they are investigated thoroughly and keep family members updated if required. The Chef Manager has already taken the time to meet with Mum and discuss her individual requirements. She has been provided with an alternative menu to suit her needs.
If you wish to discuss any particular concerns, please contact a member of the Management Team or myself directly who will be able to assist you further.


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Review from Moira M (Daughter of Resident) published on 27 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mum moved from another care home to Barford Court two weeks ago. It has been a very positive experience for her and our family. Mum has been treated with compassion, dignity and kindness, this has helped her to settle in.
Our thanks to the staff for the professionalism and care that they have shown
to her.

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Review from Stephen B (Son of Resident) published on 24 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has suffered with many losses in the last 2 years, the loss of her cognitive and emotional wellness and having to move out of her home and into Barford Court. I cannot emphasize more how thoughtful, attentive and hardworking the team at Barford Court are in taking care of mum and helping her
adjust to her new life. They are focused on the resident and getting to know their likes and dislikes and providing meaningful activities that are fun and rewarding for mum to do. Covid has complicated everything and they have worked hard to provide visitation of family that is safe for the residents, families and staff. Even with the extra work and stress that Covid has presented the home with, the staff and management are always cheery when I call to speak to my mum.
In addition to management, two ladies deserve a special mention in coordinating a CarePlan for mum and in taking the time to communicate that to me regularly. Thank you to everyone at Barford Court.

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Review from Sheila (Daughter of Resident) published on 14 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is such a comfort to know mum is being cared for so well. The staff are lovely and always go the extra mile to make sure the residents are happy and healthy. The home is a safe, clean and welcoming environment and the food is fabulous. I know mum is very happy and she feels lucky to be at Barford
Court.

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Review from D G (Resident) published on 14 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are very kind and helpful. Warm rooms and good grounds.

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Review from P S (Resident) published on 14 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy to be here and to receive such good attention.

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Review from Philip B (Son of Resident) published on 4 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I have had a series of poor service issues both during the Covid-19 lockdown and highlighted now. I have finally got access to my mother in the Barford Court home. I have tried to raise and resolve these serious issues directly but after three weeks they have not been properly responded to or effectively
addressed. There is insufficient room to raise all issues here.
Issues:
1. Mum's hearing aid batteries are not being timely replaced. But, also it is apparent they are not assisting her to remove the hearing aid at night and are not opening the battery slot meaning batteries run down in days not weeks, and she has now developed extremely sore ears. My visits have been spoiled as she can't hear, and she is feeling isolated, depressed, and uncared for as she can't communicate.
2. Mum is given other people's old clothes some badly stained, many of her own new clothes are missing.
3. Her personal effects were not properly unpacked and carefully stored, new items brought in have been damaged.

Reply from Chiao Kwan, Marketing & Communications Officer at Barford Court

Thank you for taking the time to write a review about Barford Court. We really appreciate your rating of ‘Good’ for the cleanliness of our Home but we are really sorry to hear that you were not happy with some areas of our service.


Our staff work extremely hard to ensure our residents’ needs are met and our residents’ health, safety and wellbeing is our top priority. Our Home Management team are aware of the concerns you have raised as we have been liaising directly to resolve the issues. We endeavour to communicate any further updates with you directly as soon as any developments arise.


If you have any further concerns, please do contact our Home Manager who will be able happy to assist you.


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Review from Kieran D (Son of Resident) published on 17 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not ask for more from Barford Court. Even during these tough times with C19. Keep doing what you're doing and keep all the residents safe.

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Review from Annie B (Daughter of Resident) published on 10 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The day centre manager at Barford Court who is now supervising visiting is just such a helpful, kind man who interacts so very well with my 99-year-old Mother whose dementia is steadily worsening. However, this lovely man encourages her with crosswords and card games which she still has the ability
to do. On a less positive note, I am not happy with the carer who has brought my mother to the visiting area leaving her in a wheelchair and not transferring her to the armchair. This is uncaring and lazy.

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Review from Maureen H (Daughter of Resident) published on 10 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my Mum first arrived straight from the hospital she was quite unhappy to have to leave her flat. It took a while for her to settle in but the wonderful staff soon made her feel at home and 2 years later she is extremely happy. They have many activities each day to keep them occupied but also let
them enjoy their own room if they want to watch TV. Mum enjoys regular coffees and good food. She looks much healthier now that she eats regularly. All the staff are so friendly and caring. They keep us informed of any changes during this difficult time and although it will be lovely to get back to normal visiting at least we can see our relatives in a safe room. A big thank you to all at Barford Court.

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Review from Caroline K (Daughter of Resident) published on 6 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at Barford Court is having to work differently due to Covid and alongside any distress, it's causing personally and professionally. These are challenging times. The team have not only stayed Covid free but have provided great visiting services and helped my mother practically and emotionally
where we are unable to have access.

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Review from Max (Grandson of Resident) published on 16 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandmother has been a resident for nearly 6 years at Barford Court. The staff look to balance her independence and her needs in looking after her. This is done in a friendly, thoughtful and caring way. There are activities available for when she wants them. The home is clean and the layout allows
both the ability to meet up with other residents or be independent and quiet. As she has got older they have gently moved her from a walking stick to a frame and it was handled in a thoughtful way that she was happy with.

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Current Review Score: 9.7 (9.677)

Overview of Review Score

The Review Score of 9.7 (9.677) out of 10 for Barford Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.677 for Barford Court is calculated as follows: ( (144 Excellents x 5) + (49 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 201 Ratings = 4.677

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barford Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jul 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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Meet the Team (1)

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Gavin Kingham

Job Title: Home Manager

Joined: 2024

The purpose of my job is:


To enable and lead the delivery of excellent person-centred care services, focusing on outcomes and well-being.


To develop and lead a highly skilled, motivated and engaged team.


To maintain the high standard of governance systems and structures needed to run the Home.


Ensure all UK and sector legislation and regulatory requirements are adhered to.