Lindridge

Laburnum Avenue, Hove BN3 7JW
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9.7 143 Reviews
  • Lindridge, Hove
Lindridge care home in Hove offers people with care needs a welcoming home.

Trained staff care for people with dignity and respect at all times.

A variety of activities are available for residents to participate that suit their interests.

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Care Provided by Lindridge

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Louise Bridgland (Registered Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (75)
    • Single Rooms with ensuite Wet Room (29)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Available for Relatives and visiting GPs, Specialist Teams


Lindridge Reviews (143)

Total of 143, showing 41-60
9.7

Lindridge has a Review Score of 9.7 (9.723) out of 10, based on 17 reviews in the last 2 years. Over all time Lindridge has 143 reviews.

Overall Experience

  • 107
  • 27
  • 5
  • 1
  • 3

Date Published

143
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8
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Review from Connie Y (Daughter of Resident) published on 8 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent his last five months at Lindridge. I cannot praise the staff enough. From the carers, nurses, domestic staff, maintenance men, receptionists and manager Everybody came into dad often just to hold his hand and share a smile, comfort him, cheer him up. The kindness and empathy shown to
dad and to us were incredible. I will never ever forget just how wonderful everybody was.

Reply from Louise Offer, Business Administrator at Lindridge

Thank you for taking the time to submit a review and for your kind words.


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Review from B G (Husband of Resident) published on 1 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife spent only 15 days at Lindridge, one week of which was in isolation before her unexpected death. I was able to make only two visits during the final seven days, so there are a number of areas of which I can't offer a fair judgment.

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Review from Sylvia W (Respite Resident) published on 18 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a very good experience. This was the first time I had to rely on other people for my well-being. I have no complaints about that. But I will say as I was allergic to what I could eat. I found my diet wasn't great I don't know if I was the only gluten-free person.

Reply from Louise Offer, Business Administrator at Lindridge

Thank you so much for taking the time to submit a review following your stay in our in-patient rehab unit. We are glad that you enjoyed your stay, despite being disappointed with your gluten-free diet. This will be fed back to the Catering Manager.


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Review from Peter M (Husband of Resident) published on 7 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I have nothing but praise and admiration for the kind, loving, caring, attentive, and patient care that was given to my wife during the last five months of her life, especially bearing in mind the added difficulties caused by covid-19.


Also, the polite, sensitive, helpful, and informative

information provided to us, as a family, during a very difficult time of adjustment, will always be remembered.


Long may this dedication to service continue.


Reply from Louise Offer, Business Administrator at Lindridge

Thank you for taking the time to write a review and for such kind words. It was our privilege to care for your wife who will always be remembered at Lindridge.


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Review from K E (Daughter of Resident) published on 7 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the short time, my mother resided at Lindridge; she was cared for with dignity and kindness. I would thoroughly recommend this home. Staff very friendly and helpful. I would like to thank everyone at the home for all that they did for my mother.

Reply from Louise Offer, Business Administrator at Lindridge

Thank you for taking the time to submit a review following your Mother's recent stay on our in-patient rehab unit and for your kind words. We hope she is continuing well with her recovery at home.


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Review from Sandra M (Daughter of Resident) published on 28 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents were looked after at Lindridge at the same time. The lovely manager moved dad to the room opposite mum once the isolation period was finished, so dad could spend his days with mum.
The care for my parents was excellent and all staff were very happy and loving towards them.
They had
limited staff on many occasions but this was not their fault.
They allowed us to visit and be a family at a difficult time.
My parents have now moved to a nursing home and are both at end of life, however, they have stayed together throughout this difficult time.
Thank you Lindridge!

Reply from Louise Offer, Business Administrator at Lindridge

Thank you so much for taking the time to submit a review following your parents stay on our in-patient rehab unit. We were more than happy to do what we could to facilitate your parents spending time together and we hope they are both continuing with their recovery at home.


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Review from Pamela J (Resident) published on 24 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very comfortable room and facilities.
Staff friendly and helpful.
I feel safe and cared for despite having a very uncomfortable and sore arms.
Physiotherapy was extremely helpful to me.

Reply from Louise Offer, Business Administrator at Lindridge

Thank you for taking the time to submit a review following your stay on our in-patient rehab unit. We hope your recovery is continuing well at home


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Review from S C (Son of Resident) published on 24 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staffing care and consideration at Lindridge is second to none. Especially during this covid crisis, we know our father could not be in any safer place.

Reply from Louise Offer, Business Administrator at Lindridge

Thank you for taking the time to post a review and for your kind words.


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Review from Kitty F (Respite Resident) published on 24 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I wish to thank everyone on Shipley Ward for their kindness, professionalism, support in looking after me. I came in with a wheelchair and left using a Zimmer.
When I mean everyone this also means the physio and O.T.
The food was also great and I would recommend you to all my friends needing rehab.

Reply from Louise Offer, Business Administrator at Lindridge

Thank you very much for taking the time to submit a review for us following your stay on our in-patient rehab unit. I hope your recovery at home is continuing well. Thank you for your kind words, we will ensure that staff are aware of your comments.


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Review from S T (Resident) published on 29 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Very good for a short stay.

Reply from Louise Offer, Business Administrator at Lindridge

Thank you for taking the time to complete a review for us following you stay in our in patient rehab unit. We hope you are continuing your recovery at home.


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Review from Jean D (Resident) published on 29 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was well looked after and the staff was caring and kind. I was very happy in your nursing home.

Reply from Louise Offer, Business Administrator at Lindridge

Thank you for your kind review for Lindridge after a stay on one of our in-patient rehab units. We are all pleased that you were happy during your stay and hope you continue well in your recovery at home.


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Review from Derek H (Respite Resident) published on 1 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my stay at Lindridge, the accommodation was first class. The food was marvelous and the selective menu was very attractive. The staff were helpful and of equal importance utterly jovial. I had a nice time a Lindridge. Thank you so much.

Reply from Anne Morris, Business Manager at Lindridge

Thank you for taking the time to complete a review for Lindridge. I'm glad you were well looked after during your recent stay on our Rehab Unit - we do have an amazing catering team as well as an amazing care team - we wish you well with your ongoing recovery.


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Review from Ian C (Resident) assisted by family/friend published on 29 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In isolation for the whole period of my stay.
Treated with respect and kindly by all staff.

Reply from Louise Offer, Business Administrator at Lindridge

Thank you for taking the time to submit a review. We hope you enjoyed your stay with us on our NHS in patient rehab unit and that you have settled in back at home. Thank you for you kind comments about our colleagues.


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Review from S B (Respite Resident) assisted by family/friend published on 29 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very well cared for.

Reply from Louise Offer, Business Administrator at Lindridge

Thank you for taking the time to submit a review for us and we hope that you are settling in back at home after spending some time on our NHS in patient rehab unit.


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Review from S D (Respite Resident) published on 23 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent 3 weeks at Lindridge care home whilst a care package was set up to support me while I waited for a long-delayed operation. I was in a lot of pain and my mobility was very limited. I had a pleasant, light and airy room with a toilet and washbasin available. Excellent support from the care staff
who were patient, understanding and good-humored. Assistance to maintain family contact. Excellent and varied menu available. A high standard was displayed in all areas and the staff with who I came in contact ensured I enjoyed a comfortable and pleasant stay at Lindridge. Overall I was greatly impressed by my care home experience.

Reply from Anne Morris, Business Manager at Lindridge

Thank you so much for taking the time to review your stay with us on the Inpatient Rehab Unit at Lindridge. We are happy to hear your experience was a positive one and that the care you received assisted you in making a speedy recovery.


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Review from P H (Resident) published on 23 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Lindridge home on Saturday 3rd July after spending a week in hospital.
Although I was in isolation for 2 weeks my stay with you was pleasant. The staff were very nice, there were some who were above excellent (but no names). I was not included in activities and I can't say about value for
money as I was an NHS patient. For the first week the food was good but the two weeks after it was poor with no taste and hot food was cold, unappetising, and not for healing.

Reply from Louise Offer, Business Administrator at Lindridge

Thank you for taking the time to leave a review for us while you were a patient on the in-patient rehab unit and I hope you are continuing your recovery at home. Thank you for your frankness concerning the catering. Our Catering Manager is available to discuss the requirement and concerns with all residents and patients if required.


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Review from J L (Resident) published on 22 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

The food was poor.

Reply from Louise Offer, Business Administrator at Lindridge

Thank you for taking the time to leave a review for us while you were a patient on the inpatient rehab unit and I hope you are continuing your recovery at home. Thank you for your frankness concerning the catering. I am sorry that you were disappointed with the catering during your stay. Our Catering Manager is available to discuss the requirement and concerns with all residents and patients if required.


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Review from Marie A (Resident) published on 10 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was made very welcome and soon got used to the routine. I was taken in a wheelchair to the garden and I took myself for walks along the corridor, which made me feel good again. Physio came to my room to show me what exercises to do.

Reply from Anne Morris, Business Manager at Lindridge

Thank you for writing a review for Lindridge. We're very happy that you found your stay in our rehab unit to be a positive experience. All the staff wish you well on your journey towards full health, it was our pleasure to look after you.


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Review from David J (Resident) published on 3 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I spent 23-days in my room, and I was looked after by all the staff, especially the head chef and his workers; the food was fantastic. I looked forward to everyday meals. The nurses were lovely and very helpful and always asked those words, "would you like a cup of tea". Thank you nurses, and thank
you all other workers.

Reply from Louise Offer, Business Administrator at Lindridge

Thank you so much for taking the time to do a review for us. We are pleased that you enjoyed your stay and the catering.


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Review from Colin A (Son of Resident) published on 18 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was transferred to Lindridge following an operation for a broken hip following a fall at home. The care and support given to my Mum by all staff was exceptional - she was treated with both dignity and respect.

Reply from Louise Offer, Business Administrator at Lindridge

Many thanks for taking the time to complete a review for us and for your kind words. We hope your Mother continues to recover well at home.


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Current Review Score: 9.7 (9.723)

Overview of Review Score

The Review Score of 9.7 (9.723) out of 10 for Lindridge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.723 for Lindridge is calculated as follows: ( (165 Excellents x 5) + (20 Goods x 4) + (3 Satisfactorys x 3) + (7 Very Poors x 1) ) ÷ 195 Ratings = 4.723

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lindridge is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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