Lindridge

Laburnum Avenue, Hove BN3 7JW
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9.7 143 Reviews
  • Lindridge, Hove
Lindridge care home in Hove offers people with care needs a welcoming home.

Trained staff care for people with dignity and respect at all times.

A variety of activities are available for residents to participate that suit their interests.

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Care Provided by Lindridge

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Louise Bridgland (Registered Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (75)
    • Single Rooms with ensuite Wet Room (29)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Available for Relatives and visiting GPs, Specialist Teams


Lindridge Reviews (143)

Total of 143, showing 101-120
9.7

Lindridge has a Review Score of 9.7 (9.723) out of 10, based on 17 reviews in the last 2 years. Over all time Lindridge has 143 reviews.

Overall Experience

  • 107
  • 27
  • 5
  • 1
  • 3

Date Published

143
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8
17
126

Review from Antoun A (Husband of Resident) published on 8 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is, without doubt, the best in all aspects of activities. My wife is very happy and relaxed in this care home.
She is in particular very thankful to all the staff and wishes them all the best in the years to come.

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Review from Audrey P (Daughter of Resident) published on 29 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the home, from the nurses, care workers, cleaners, maintenance staff, all treated my mother with the utmost kindness, ensuring the last years of her life were spent with dignity and compassion. This gave me and my family peace of mind.

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Review from Jenny P (Wife of Resident) published on 8 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although my husband had severe dementia, which made him violent at times, he was always treated with love and care. The staff came to know the signs and dodged the flying fists.
We were so lucky to be given a place in such a great home. I will always be thankful that his last months were spent in such
a lovely atmosphere.

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Review from Andrew K (Son of Resident) published on 26 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I wish my Mother came into Lindridge much earlier. So professional and caring. It felt like a second home. Staff and nurses are so friendly and looked after my mother right to the end. You certainly get your money's worth here. Rooms are light airy. Lovely gardens to sit outside in too. Highly recommended
home.

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Review from Julie W (Daughter of Resident) published on 21 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first meeting, we were impressed with the help and support, as a family, we were given. The building and rooms were always very clean. We knew mum was well cared for, treated with dignity and patience by the friendly staff - some of whom became like family members during this difficult and
sad time. There was always a good range of activities - group and individually. Mum's end of life care was very sensitive and well carried out during and after the event.

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Review from George P (Son of Resident) published on 18 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad passed away at Lindridge Nursing Home.


He suffered from senile dementia; a cruel, withering disease both for the sufferer and those who love them.


We chose Lindridge because it is well appointed, well equipped, and cosy. But of far greater significance is the quality of its staff. I am

not referring here to specific medical care, though undoubtedly this is top notch; no, I am referring to the human touch brought by the staff to both residents and their visitors. I can say without reservation that my Dad was not allowed to suffer, and the pain that my Mum and I experienced through this difficult time for my Dad, was alleviated in considerable measure by the friendliness, support, and understanding brought to bear by all the staff with whom we came into contact.


Thank you to all at Lindridge; the job you did was outstanding, and we are genuinely grateful.


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Review from Maureen B (Daughter of Resident) published on 24 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Lindridge has been the best place for my mum. The staff are amazing. The place is spotless and the rooms are lovely. The activities are also of a high standard it feels like the residents are on a permanent holiday.

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Review from J A (Respite Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found my experience of the care home excellent. The staff were all caring and respected my dignity and privacy.
The room was very clean (cleaned daily) and I like that vegetarian options were available for lunch and supper. Overall, would highly recommend.

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Review from Lisa I (Daughter of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was given weeks to live when it was suggested we move him into Lindridge Care Home. The staff there were so amazing that he spent the next 2 and a half years in their caring and capable hands. They made the quality of his life in those last 2 years as good as it could possibly be. By the time
Dad passed away, they were a second family to us all and we can never thank them enough for all they did for our wonderful father.

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Review from Tony W (Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was lovely, from beginning to end. My room, the peace, the attentive but never intrusive care and professional care. And the cuisine! I would have paid good money for every meal if it had been in a good restaurant (compliments to the chef!). Above all, the ambience of a happy workplace, and a mood
of harmony - no small contribution to my speedy recovery. Sorry, I can't mention names! There'd be too many!

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Review from Justine B (Daughter of Resident) published on 29 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had suffered a bad fall back in March and broke her pelvis. She was admitted to Lindridge after her hospital stay to recuperate and stayed up until about 2 weeks ago.
I just wanted to say a massive thank you to the staff from both myself and my mum. You all looked after her so well and with
great sensitivity and as I live in Australia it made me feel confident that she was in the best place and got the best treatment.
My mum says that all of the staff were wonderful and she has now finally gone back home. They ensured that she didn't leave until they knew she was going to be completely safe at home.
Thank you to all staff at Lindridge you are all wonderful people and a credit to the aged industry.

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Review from Carrie M (Daughter of Resident) published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I approached this home and was greeted by the Relationships Co-ordinator the warmth and professionalism was unbelievable. I had visited many other care homes and nothing came even remotely close to Lindridge. When the Relationships Co-ordinator showed me around she greeted and knew every
resident by name.


My mother was treated with dignity and respect by all the staff. The Senior Carers especially showed great compassion and empathy as her health deteriorated. I have been touched by their genuine love and care for the residents.


Thank you to the above and all the team from the bottom of my heart.


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Review from Andrew H (Son of Resident) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was admitted to Lindridge Care Home June 2018, suffering with Lewy body Dementia.
He was well cared for in all aspects of his needs.
But as a family, we were aware and concerned at certain times being low in staff, which we raised with management who were doing their very best to resolve
staffing issues.

Reply from Anne Morris, Registered Manager at Lindridge

Thank you for your lovely review Andrew. It was a pleasure and a privilege to look after your Father. I am pleased to announce that our recruitment drive is going extremely well, with new staff ready to join the units following an intense 3 week induction programme.


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Review from Hazel E (Friend of Resident) published on 13 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent professional, kind, caring carers. Staff very willing to keep you up to date with changes in conditions etc of the person that you are visiting.
Some of the carers would go that extra mile to care for the resident.
A care home that was a joy to visit even when the outcome was bleak.
A million
thanks to the kind, caring staff.

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Review from S H (Daughter of Resident) published on 13 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad went to Lindridge following a stay in a hospital after a fall.
He had Lewy Body Dementia.
The home took amazing care of him and involved him in all sorts of activities.
When he became ill in Feb/March 2017 they nursed him back to health and although he could no longer walk and his Dementia had
advanced, they continued to do everything for Dad.
At the end of his life, every care was taken by them to ensure he was pain-free, relaxed and peaceful.

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Review from Tracey H (Daughter of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was here for the last two years of his life.
The staff were always very kind and friendly and kept him clean and comfortable.
We always felt he was being well cared for and all his needs met in a pleasant environment.

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Review from Patricia P (Resident) published on 20 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived at Lindridge for over five years now. Without the care I receive here I would fear for my mental health. My life would become unbearable and I could no longer exist. Don't let anything change, please.

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Review from Abdelhak A (Friend of Resident) published on 7 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, supportive, caring and very clean. The patients and visitors are well looked after and always offering tea/coffee. In general very good. Thank you.

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Review from L D (Friend of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful, attentive service for my friend. A very lovely 99.8-year-old woman who would be minimal fuss.


An Indian? lady on staff - very very lovely manner.


A lady calling out repeatedly opposite my friend and struggling to get help. We tried a couple of times.


Sounds like permanent staff

better than agency?

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Review from R W (Friend of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My first visit and very impressed, no smells of cabbage etc. Kindly and welcoming staff. My friend was happy and well cared for, seemed very content. Looked a lot better than when she lived on her own. If I have to go to a home in the future (heaven forbid) I would consider this one.

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Current Review Score: 9.7 (9.723)

Overview of Review Score

The Review Score of 9.7 (9.723) out of 10 for Lindridge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.723 for Lindridge is calculated as follows: ( (165 Excellents x 5) + (20 Goods x 4) + (3 Satisfactorys x 3) + (7 Very Poors x 1) ) ÷ 195 Ratings = 4.723

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lindridge is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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