Lindridge

Laburnum Avenue, Hove BN3 7JW
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9.7 143 Reviews
  • Lindridge, Hove
Lindridge care home in Hove offers people with care needs a welcoming home.

Trained staff care for people with dignity and respect at all times.

A variety of activities are available for residents to participate that suit their interests.

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Care Provided by Lindridge

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Louise Bridgland (Registered Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (75)
    • Single Rooms with ensuite Wet Room (29)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2014

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Available for Relatives and visiting GPs, Specialist Teams


Lindridge Reviews (143)

Total of 143, showing 121-140
9.7

Lindridge has a Review Score of 9.7 (9.723) out of 10, based on 17 reviews in the last 2 years. Over all time Lindridge has 143 reviews.

Overall Experience

  • 107
  • 27
  • 5
  • 1
  • 3

Date Published

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Review from R W (Niece of Resident) published on 2 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so glad my brother and I chose Lindridge as our uncles care home. The staff were fantastic and really formed a lovely bond with my uncle. Living at a distance trust was very important for us and I had absolutely no reservations that he would not get first class care.
He enjoyed the banter with
the staff, nurses, carers and cleaners and they made his last few weeks very comfortable. I want to thank the wonderful staff there for all your support. You do an amazing job.

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Review from Tina H (Granddaughter of Resident) published on 18 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very caring to all residents. Thank you for taking great care of my Grandmother. Sadly she passed away, but the care she was given by one special nurse and by the carers, was just overwhelming, you all know who I mean.
Many thanks indeed.

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Review from Marjorie B (Daughter-in-law of Resident) published on 22 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home, friendly, very homely.

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Review from Valerie C (Resident) published on 22 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Love staying here and all of the staff support me at the end of my life. The food is really good. I feel safe. The staff support my family.

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Review from Derek B (Son of Resident) published on 22 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the home.

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Review from Edi (Son of Resident) published on 23 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Lindridge just over a year ago. We could no longer provide the level of personal care she needed and her physical health was failing. I didn’t think my dad, who sadly died just before Christmas, could imagine for a second his wife was no longer living at home, but from the lady who
first welcomed us to look around, to the carer yesterday who recognised that it would have been dad’s birthday and spoke to mum about him, there hasn’t been a day mum hasn’t been well cared for. The environment is calm, friendly and often fun. The carers shape the day so it isn’t just about the basics ... good moments happen all the time. I visit mum most days and when I do it’s not her Alzheimers I see, but someone happy in her home, surrounded by people who care for her.

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Review from Rob L (Son of Resident) published on 23 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family has changed massively over the last 12 months and for all the sad that has happened Lindridge has been the shining light and best edition to a family anybody could ever ask for.


What is so brilliant for us all is that we know Mum is safe, better and happier with you and the team than we

could every pretend to believe we could achieve. This doesn't make is feel we've let Mum down because we can't care for here any longer. Strangely our family is more together now, with quality time and warmth rather than trying to cope and knowing in your heart it's still not enough.


It was a big leap, but the best one. Thank your for being part of our family now.... it's not just Mum you care for.


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Review from Ramsis M (Son of Resident) published on 5 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The services are excellent and the staff are very helpful. The food they provide comes on time and in a high quality. The care home is very clean and on a regular basis. I do recommend this care home to anyone who is looking for high quality services.

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Review from Jackie T (Daughter of Resident) published on 18 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was sent from hospital to Lindridge to recuperate from a cracked pelvis. The home is lovely and light, fresh and spacious. The food was good and they were always happy to offer her meals to satisfy her "difficult" tastes. She was very well cared for and the staff were absolutely lovely to
her - so much so that she didn't want to leave and return home! Should she have a need of a nursing home in the future, Lindridge will be the very first choice. Thank you everyone there for your care and kindness to her.

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Review from Patricia A (Resident) published on 6 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been a marvelous experience being here. I was very scared and in lots of pain when I arrived, but with the help and support from all the wonderful kind staff, they have got me through a very difficult time. Also, lots of laughter and amazing food, better than a lot of hotels I have been to. I
cannot fault anything here or anyone. Thank you everyone at Lindridge for all your kindness and getting back home so soon.

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Review from Yvonne K (Wife of Resident) published on 27 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was treated with utmost care and consideration. Wonderful staff. The amenities are first class. Home from home! Thank you so much Lindridge!

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Review from Kate K (Daughter of Resident) published on 25 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was cared for at Lindridge with enormous care, compassion and kindness. It is such a welcoming place and we honestly couldn't have hoped for a better experience during his final days. I couldn't recommend the entire service more.

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Review from Sylvia (Resident) assisted by family/friend published on 11 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a relief to be cared for by kind and caring staff who work only for your comfort. It is a pleasure to be able to ask the staff how they are and to not get a list of their aches and pains and how tiresome their job is. Lindridge respond to your needs as best and as quickly as they can. The food
is varied and imaginative and nutritious, well-cooked and pleasingly presented, meal times are a pleasure.

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Review from Peter M (Son of Resident) published on 13 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents are in Lindridge my father 87 with Alzheimer's and my mother 86 recovering from a broken ankle with a view to staying at Lindridge in an apartment. I live abroad. I have spent a week visiting them and can only say that I am going back home to Spain feeling sad to say goodbye but at the
same time feeling happy that my parents are being looked after by such a kind team of professionals. I think my parents are lucky to have the opportunity to live under the same roof in such a homely atmosphere where their needs are met. Not just medical care needs which seem first class but also and just as important, their need for loving care at this time of their life. Thank you!

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Review from Diane F (Resident) assisted by family/friend published on 6 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent! I have been here for ten weeks due to complications with a knee replacement. I am cared for very well and the food choice and quality is excellent. The cleanliness of my room is of a good standard. I am very pleased I have my own television as I can relax in comfort. I believe
I am meant to be having some physiotherapy at some point during my stay and I have been visited by a doctor as well.

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Review from Mary (Daughter of Resident) published on 31 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank the staff enough for the excellent care they gave to my mother and her family. From when she was admitted to when she sadly passed away, they gave her first class care. They knew her name, they got to know her likes and dislikes very quickly!
Her room was always clean and the of the place
was very clean. There was always a welcome hello from all the staff.
I would recommend this home to anybody, it is the best home from home for a person who needs extra care and support!!!
A huge thank you to all the staff at the home for making my mother's last few months as comfortable as possible.

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Review from Brenda S (Resident) published on 29 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I did not choose this care home and did not know of its existence. I was sent here by the hospital after a nasty fall, but I have been very satisfied with it. The staff are friendly and caring and most helpful ( as I could be perceived as an awkward customer. I have unusual eating habits). They took
it all in their stride, except for complaints about how hot my room was. Any complaints? I didn't like the W.C I realise it was intended sometimes to be used as a commode, but it was on wheels and very knobbly. There seemed to be no bath (as opposed to showers which I hate). The light switches were in awkward spot behind the bed.

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Review from Mary F (Resident) published on 11 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff overworked but never fail to attend to patients. I have no complaints.

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Review from Tessa A (Daughter of Resident) published on 19 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came here for 2 weeks respite and recuperation after a chest infection and leaving hospital too soon. The staff have been amazing - they have brought him back to himself again and shown huge amounts of compassion, insight and understanding for dad's goal to get home and in how they have responded
to me as daughter and carer. The door is open here should dad need to return and I would be happy for him to come back to such a wonderful environment.

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Review from Maurice T (Friend of Resident) published on 4 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The smile starts at reception, then you get an army of care. My friend could not be looked after and cared for better. The people are wonderful. I suggest when my friend has an interest that is on TV, it goes in the log.

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Current Review Score: 9.7 (9.723)

Overview of Review Score

The Review Score of 9.7 (9.723) out of 10 for Lindridge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.723 for Lindridge is calculated as follows: ( (165 Excellents x 5) + (20 Goods x 4) + (3 Satisfactorys x 3) + (7 Very Poors x 1) ) ÷ 195 Ratings = 4.723

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lindridge is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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